Epson Stylus Printer CX6400 User Manual

EPSON Stylus CX6400

EPSON Stylus CX6400 Parts

Accessories

Ink Cartridges

Feeder guard

Cartridge

Part number

T043120

T044120

T044220

T044320

T044420

T044520

Paper support

Black (high capacity)

Black ink (standard capacity)

Cyan

Scanner lid

Magenta

Yellow

Color Multi-Pack

Media

Part

number

Output tray

USB cable

Paper name

Size

EPSON Premium Bright White

Paper

Letter

S041586

EPSON Glossy Photo Paper or

EPSON Photo Paper

Letter

S041141

S041272

S041271

S041649

Scanner lid

Borderless 4 × 6

inches, non-perforated

S041458

LCD screen

EPSON Matte Paper Heavyweight Letter

S041257

S041467

Control

panel

Borderless

8 x 10 inches

Letter

Document

table

EPSON Double-Sided Matte

Paper

S041568

EPSON Enhanced Matte Paper

Letter

S041341

S041654

S041331

EPSON All-Purpose Glossy Paper Letter

EPSON Premium Semigloss

Photo Paper

Letter

EPSON DURABrite Ink Glossy

Photo Paper

Letter

S041731

S041734

SCR1002

4 x 6 inches

Letter

PremierArt^™Matte Scrapbook

Photo Paper for Epson

EPSON Ink Jet Transparencies

Letter

S041064

S041606

Paper thickness

lever

EPSON Glossy Photo Greeting

Card Kit

Scanner section

User Replaceable Parts

Part

Part number

1275156

Paper support

Feeder guard

Hinge cover

1259392

1260356

Ink cartridges

Memory card

cover

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EPSON Stylus CX6400 - 1

EPSON Stylus CX6400

Envelopes

Top (A): 0.12 inch (3.0 mm)

Left (B-L): 0.12 inch (3.0 mm)

Right (B-R): 0.12 inch (3.0 mm)

Bottom (C): 0.78 inch (20 mm)

Slot A

Slot B

Slot C

Memory

card light

Note:

Depending on the type of paper, the print quality may deteriorate in

the bottom area of the print, or this area may be smeared. Before

printing large jobs using an extended margin setting, print a single

sheet to confirm print quality.

Memory Card Image File Requirements

Scanning

File format

JPEG or TIF format image files,

DOS FAT, taken with a DCF

version 1.0 compliant digital camera

(supports Exif Print v. 2.1 and 2.2)

Scanner type

Flatbed color image scanner

Photoelectric device Color CIS line sensor

Effective pixels

Document size

10,200 × 14,040 pixels at 1200 dpi,

Media format

Image size

DCF (Design rule for Camera File

system) version 1.0 compliant*

100%

Letter (8.5 × 11.0 inches) or A4

(8.5 × 11.7 inches); reading area is

selectable with software

Vertical: 120 to 4600 pixels

Horizontal: 120 to 4600 pixels

Number of files

Up to 999

Scanning resolution 1200 dpi (main), 2400 dpi (sub)

The DCF standard is set by the Japan Electronics and Information Technology

Industries Association (JEITA)

Output resolution

50 to 4800 dpi (adjustable in 1-dpi

increments); resolutions higher than

4800 are interpolated by software

Note:

You can’t print images whose file names contain double-byte

characters.

Color separation

Image data

RGB color filters on CCD

48 bits per pixel per color input

24 bits per pixel per color output

Mechanical

Paper feed method

Paper path

Friction

Gamma correction

Light source

User defined 2 level

Sheet feeder, top feed

RGB Three Color LCD

Reliability

30,000 cycles of carriage movements

(main unit MCBF)

Sheet feeder

capacity

Approx. 125 sheets at 24 lb (90 g/m²)

Dimensions

17.7 × 16.9 × 8.6 inches (W × D × H)

450 × 429 × 218 mm (W × D × H)

Supported Memory Cards

Slot A

Memory Stick^®

Memory Stick PRO

Weight

Approx. 19.2 lb (8.7 kg)

MagicGate Memory Stick

SD (Secure Digital) Card

MMC (MultiMediaCard)

Memory Stick Duo (adapter required)

miniSD Card (adapter required)

SmartMedia^™(maximum 128MB;

standard 2000 compliant)

xD-Picture Card

Electrical

Input voltage range* 108 to 132 V

Rated frequency

range

50 to 60 Hz

Slot B

Slot C

Rated current

0.5 A

Power consumption Approx. 23 W (ISO 10560 Letter

Pattern)

CompactFlash^™Type I and Type II

IBM^®Microdrive^™

Approx. 6 W in sleep mode

Approx. 0.3 W in power-off mode

* Check the label on the back of this product for voltage information

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EPSON Stylus CX6400 - 3

EPSON Stylus CX6400

Macintosh: The EPSON folder automatically opens (if it

Environmental

doesn’t, double-click the EPSON CD-ROM icon). Then

double-click the Security Lock icon.

Temperature

Operation

Storage*

50 to 95 °F (10 to 35 °C)

You see this screen:

– 4 to 140 °F (– 20 to 60 °C)

1 month at 104 °F (40 °C)

Transit*

– 4 to 140 °F (– 20 to 60 °C)

120 hours at 140 °F (60 °C)

Humidity (without condensation)

Operation

Storage*

20 to 80% RH

5 to 85% RH

Stored in shipping container

4. Make sure Security Lock On is selected and click OK.

Interface

5. At the confirmation screen, click OK again and close the

program. You have now enabled the Security Lock menu on

the CX6400.

Standard

Based on Universal Serial Bus

Specifications Revision 2.0, Universal

Serial Bus Device Class Definition for

Printing Devices version 1.1

6. On the control panel, press the Setup button, then use the

Select buttons to display Security Lock on the LCD

screen.

Bit rate

480 Mbps (high speed device)

NRZI

Data encoding

Connector

USB Series B 2.0 (High Speed)

Recommended

cable length

6.6 feet (2 meters) or less

Safety Approvals

Press Setup . . .

Then press Select

Safety standards

EMC

UL 60950, CSA C22.2 No. 60950

7. Press the x Color button.

FCC part 15 subpart B class B

CSA C108.8 class B

8. Press the button next to On (shown on the LCD screen).

9. Enter a 4-digit PIN. Be sure to write down the number so

you don’t forget it.

Using the Security Lock

10. Press the button next to OK on the LCD screen.

To prevent unauthorized use of your CX6400, you can

activate its security lock feature. The security lock requires you

to enter a PIN (Personal Identification Number) whenever

you turn on the CX6400. If you forget your PIN, you can still

regain access to your CX6400 by turning off the security lock;

see “Turning Off the Security Lock” for details.

11. Turn off your CX6400. It is now locked.

When you turn it back on, it prompts you to enter your PIN.

You cannot use it without entering the PIN unless you run the

security lock program from your computer, as described in the

next section.

Follow these steps to activate the security lock:

Turning Off the Security Lock

1. Make sure the CX6400 is connected to your computer.

Follow these steps to turn off the security lock:

Then press the P On button to turn on the CX6400.

1. On the control panel, press the Setup button, then use the

Select buttons to display Security Lock on the LCD

screen.

2. Insert your Stylus CX6400 software CD-ROM in your

computer’s CD-ROM or DVD drive.

3. Windows: If you see the Software Installation screen,

2. Press the x Color button.

click Exit. Open the SecurityLock Tool folder on your

CD-ROM, then double-click the program file located in

that folder.

3. Press the button next to Off on the LCD screen.

4. Enter your 4-digit PIN.

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EPSON Stylus CX6400

5. Press the button next to OK on the LCD screen. The

Be sure to:

security feature is now turned off.

❏ Load the printable side face-up. It’s often whiter or brighter

than the other side.

6. Press the Copy button to exit setup.

❏ Load letterhead or preprinted paper top edge first.

If you forget your PIN, you can regain access to the CX6400

by running the security lock program from your computer:

❏ Load paper short-edge first, even for landscape-oriented

1. Make sure the CX6400 is connected to your computer.

Then insert your Stylus CX6400 software CD-ROM in

your CD-ROM or DVD drive.

documents and photos.

❏ Don’t load paper above the arrow on the left edge guide, up

to approximately 125 sheets of plain paper.

2. Windows: If you see the Software Installation screen,

click Exit. Open the SecurityLock Tool folder on your

CD-ROM, then double-click the program file located in

that folder.

❏ If the paper has a cut corner, position it in the upper right

corner as you load it in the sheet feeder.

Selecting the Correct Paper Type

Macintosh: The EPSON folder automatically opens (if it

doesn’t, double-click the EPSON CD-ROM icon). Then

double-click the Security Lock icon.

Select the Type (Windows) or Media Type (Macintosh)

setting in your printer software according to these guidelines:

Select this Type or Media

Type setting

3. When you see the EPSON Security Lock screen, select

For this paper

Security Lock Off and click OK.

Plain paper sheets or envelopes

EPSON Premium Bright White Paper

Plain Paper/ Bright White

Paper

4. At the confirmation screen, click OK again and close the

program. This deactivates the security lock feature so that

the Security Lock menu no longer appears on the CX6400

LCD screen. You now have full access to the CX6400.

EPSON Matte Paper Heavyweight

EPSON Double-Sided Matte Paper

EPSON Enhanced Matte Paper

PremierArt Matte Scrapbook Photo Paper

for Epson

Matte Paper - Heavyweight

EPSON DURABrite Ink Glossy Photo

Paper

DURABrite Ink Glossy Photo

Paper/DURABrite Photo

Paper

Loading Paper

Single Sheets

EPSON Photo Paper

EPSON Glossy Photo Paper

EPSON All-Purpose Glossy Photo Paper

EPSON Glossy Photo Greeting Cards

EPSON Premium Semigloss Photo Paper

Photo Papers/ Generic Photo

Paper

1. Open the output tray.

2. Insert your paper against the right edge of the sheet feeder.

EPSON Ink Jet Transparencies

Ink Jet Transparency

3. Slide the left edge guide against the paper (but not too

tightly).

Placing Your Original Document

Note:

Do not place paper in front of the feeder guard.

1. Open the scanner lid.

2. Place your document face-down on the glass, in the upper

left corner, about 1/8 inch from the top and side edge.

Insert paper against

the right edge

Slide the guide

against the

paper, but not

Extend the

too tightly

output tray

3. Close the scanner lid.

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EPSON Stylus CX6400 - 5

EPSON Stylus CX6400

Note:

Number of Copies

If you place your document against the guides, the edges next to the

guides won’t be scanned.

Press one or two buttons on the control panel’s numeric

keypad to select the number of copies you want to print.

If you need to scan a thick document, such as a book, you can

remove the scanner lid. Open the scanner lid completely, then lift it

out. Gently press down the original to keep it flat on the document

table. Be sure to replace the scanner lid when you’re finished.

Glossy

Photo

100%

LTR

Number of copies

Copying Without a Computer

Basic Copying

Note:

You can print up to 99 copies. However, if you’re using the 2-up or

4-up copy layout setting, you can only select one copy.

1. Place your document face-down on the glass, as shown in

the previous section. Then close the scanner lid.

Copy Layout

Since the copy layout setting determines the options available

with many other settings, select this option first, then select

your other copy settings.

2. Press the Copy button to enter Copy Mode.

3. Change any necessary copy settings on the LCD screen, as

described in “Changing Copy Settings” below.

1. While in Copy Mode, press the Menu button.

4. Press the x Color button (for both color and grayscale

photos, and for all color documents) or x B&W button

(for black and white copies). Your document is scanned and

then printed.

Note:

The Copy button on the control panel is green when Copy Mode

is enabled.

2. Press the green button next to the LCD screen until you see

If you’re using the 2-up or 4-up copy layout settings

described below, follow the instructions on the LCD screen

to scan additional sheets.

Copy Layout displayed, then press OK.

3. Continue pressing the green button until you see the

desired layout setting, then press OK.

Caution:

Here are the layout settings you can choose from:

Never open the scanner section while scanning or copying, or

you could damage the CX6400.

Copy Layout setting

Standard

Result

Changing Copy Settings

Copies your original with a

0.12-inch margin on all edges

The current copy settings are shown on the LCD screen. You

can change copy settings using the buttons, as described

below.

™

BorderFree

Copy button

Paper type

Reduce/enlarge

Numberof

copies

Sizes your original as needed

to fit to the edges of 4 × 6, 5 × 7,

8 × 10-inch, or letter-size paper*

Min Margins

Copies your original with a

0.06-inch border around the

edges*

11 12 13 14 15 16 17

18 19 20 21 22 23 24

25 26 27 28 29 30 31

11 12 13 14 15 16 17

18 19 20 21 22 23 24

25 26 27 28 29 30 31

Paper size

Print quality

Menu selection

buttons

Repeat

Prints an image multiple times on

one sheet; select 4, 9, or 16

images per sheet, or Auto to print

your image as many times as it

will fit (prints full-size; works best

with small images)

Note:

To clear a setting, press the Clear/Reset button. To clear all the

setting changes you’ve made, press and hold the Clear/Reset button

until you see Resetting on the LCD screen.

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EPSON Stylus CX6400

Reduce or Enlarge Copies

Press the top right button to resize your image.

Copy Layout setting

Poster

Result

Prints the original image on

separate sheets (4, 9, or 16) that

you can paste together to make a

large poster

Press this button

100%

LTR

Glossy

Photo

Choose from these options:

2-up

Copies two originals onto one

sheet

Setting

Result

Actual

Prints the image at its original size

Auto Fit Page

Reduces or enlarges the image, as needed,

to fit the paper size selected on the LCD

screen

4-up

Copies four originals onto one

sheet

Letter ! 4 × 6

4 × 6 ! Letter

Letter ! 5 × 7

5 × 7 ! Letter

A4 ! Letter

Converts the original document size (to the

left of the arrow) to the finished copy size (to

the right of the arrow)

If you notice reduced print quality at the bottom of your copy, try using the

Standard setting.

Letter ! A4

Paper Type

Press the top left button on the LCD screen to choose your

paper type.

Manual Zoom

You can manually adjust the size of your copies from 25% to

400%.

Press this

100%

LTR

Glossy

Photo

button

1. Press the Menu button.

2. Press the green button next to the LCD screen until you see

Optional Zoom displayed, then press OK.

Choose from these settings:

3. Use the numeric keypad to enter the size percentage, then

Paper setting

Paper you’ve loaded

press OK.

Plain

Plain paper, Premium Bright White Paper,

Photo Quality Ink Jet Paper

Paper Size

Glossy

Matte

Glossy Photo Paper, Photo Paper, Premium

Semigloss Photo Paper, All-Purpose Glossy

Paper, Glossy Photo Greeting Cards

Press the bottom right button to choose your paper size.

Choose one of these sizes: A4, LTR (letter), 4 × 6, 5 × 7, or

8 × 10.

Matte Paper Heavyweight, Double-Sided

Matte Paper, Enhanced Matte Paper,

PremierArt Matte Scrapbook Photo Paper for

Epson

100%

LTR

Glossy

Photo

DB Photo

DURABright Ink Glossy Photo Paper

Press this button

Print Quality

Note:

The paper sizes available depend on the paper type selected.

Press the bottom left button to choose print quality.

Lighten or Darken Copies

100%

LTR

Glossy

Photo

1. Press the Menu button.

Press this button

2. Press the green button next to the LCD screen until you see

Copy Density displayed, then press OK.

Choose from these settings:

3. Press the green buttons (next to – and +) to lighten or

darken your copies, then press OK.

❏ Draft for making copies quickly

❏ Text for copying text and line art

❏ Image for copies that include color or black-and-white

images

❏ Best for the highest quality copies

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EPSON Stylus CX6400 - 7

EPSON Stylus CX6400

Cancel Copies and Settings

Selecting Photos To Print

You can cancel a copy job in progress, or cancel the settings

you’ve changed.

You can select the photos you want to print either by filling in

the ovals on the index form and scanning the form, or by

selecting photos from the control panel.

❏ To cancel a job in progress, press the x Stop button.

Canceling appears on the LCD screen, and your page is

ejected.

Select Photos on an Index Form

1. Once you’ve printed the index form, fill in the oval beneath

each photo you want to print with a dark pen or pencil.

❏ To cancel all settings and return to the defaults, press and

hold the Clear/Reset button until you see Resetting on

the LCD screen.

Correct

Incorrect

Printing from a Memory Card

2. Near the bottom of the form, fill in the correct oval to select

the type and size of paper you want to use. You can select

from these options:

You can print photos directly from your digital camera’s

memory card—and you don’t even have to connect the

CX6400 to a computer.

Option

Available paper types

Note:

The Stylus CX6400 only reads one memory card at a time.

Glossy - 4 × 6

EPSON Photo Paper

Prem. Glossy - 5 × 7

Glossy - Letter

EPSON Glossy Photo Paper

EPSON Premium Semigloss Photo Paper

Printing an Index Form

DB Photo - 4 × 6

DB Photo - Letter

EPSON DURABright Ink Glossy Photo Paper

In most cases, you’ll want to print an index form before

printing photos from your memory card. An index form lets

you see small thumbnail images of the pictures on your card

and select the ones you want to print.

Matte - Letter

EPSON Matte Paper Heavyweight

PremierArt Matte Scrapbook Paper for

Epson

1. Make sure the CX6400 is turned on and is not connected to

your computer (or your computer is turned off).

3. Load the type of paper you’ve chosen.

4. Make sure Scan Index appears on the LCD screen, then

press OK. (If it doesn’t appear, press the Card Print

button, then press the green button next to the LCD screen

until you see Scan Index, then press OK.)

2. Open the memory card cover, and make sure the memory

card light is off and that no cards are in any of the slots.

Then insert your card into the correct slot (see page 3).

Once the card is inserted, the CX6400 reads and displays

the number of printable images on the card.

5. Place the index form face-down on the document table, so

that the top of the form is positioned on the upper left side

of the document table, as you face the scanner. See page 5.

3. Press the Card Print button on the control panel.

6. Press the x Color button. The form is scanned and your

4. Press the green button next to the LCD screen until Print

Index appears on the LCD screen, then press OK.

images are automatically printed.

Select Photos from the Control Panel

Print Index

1. Once you’ve printed the index form, identify a photo or

range of consecutive photos you want to print.

2. Make sure you’re in Card Print Mode (if necessary, press

5. Load several sheets of letter-size paper. (If there are more

than 36 images on the card, you will need multiple sheets of

paper.)

the Card Print button).

3. Press the green button next to the LCD screen to select

One image, Range of images, or All images, then

press OK.

6. Press the x Color button to print the index. After the

index form prints, Scan Index appears on the LCD

screen.

4. If you want to print one image or a range of consecutive

images, follow the instructions on the LCD screen and use

the numeric keypad to select the images you want to print.

Then press OK.

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EPSON Stylus CX6400

5. Use the numeric keypad to enter the number of copies you

2. Press the top left button next to the LCD screen until you

want to print (up to 99), then press OK.

see To PC on the screen. Then press the OK button.

The first time you do this, you see a window on your

computer asking you to select the program to launch for

this action. Select EPSON Smart Panel, and then select

the Always use this program for this action box.

Click OK.

Note:

The number of copies is how many times each photo prints, not

the number of pages. For example, if you’re using a layout that

fits 8 photos and you select 3 copies, you will get one sheet with

3 photos printed on it.

6. Change any print settings, as needed. Then press the

EPSON Smart Panel launches.

Choose from these features:

x Color button to print your images.

For a list of print settings available in Card Print Mode, see

the Quick Reference.

Smart Panel

Features

Description

Scans and prints photos in various sizes and

layouts. Includes Color Restoration.

Print with DPOF

If your memory card contains photos taken with a camera

that supports DPOF (Digital Print Order Format), you can

pre-select the photos you want to print while the card is still in

the camera.

RePrint Photos

Scan and Save

Copy Center

Copy to Fax

™

Scans a photo into ArcSoft PhotoImpression,

where you can edit, retouch, enhance, or print it

with templates, frames, and borders.

1. Insert a memory card containing DPOF image files.

2. Load the type of paper you want to print on.

Scans and prints a document like a photocopier.

3. Press the Card Print button to enter Card Print Mode.

4. Using the numeric keypad, enter the number of copies of

each photo you want to print (up to 99), and press OK.

When you install your own fax software, scans

your image or document into your PC fax utility.

5. Change any print settings, as needed. Then press the

x Color button to print your images.

For a list of print settings available in Card Print Mode, see

the Quick Reference.

Scans text documents and converts them to

editable text files on your computer (not supported

for Mac OS 8.6).

Edit Text

Using EPSON Smart Panel

Scans a photo into ArcSoft PhotoImpression,

where you can edit, retouch, enhance, and print it

with templates, frames, and borders.

Smart Panel is an easy, step-by-step interface for scanning,

copying, printing, and more.

View and Create

Scan to Application

Scan to E-mail

Scans a photo or document and lets you choose

which program it opens in.

Scans a photo or document and attaches it to an

e-mail so you can send it right away.

Scans an image and uploads it to EPSON’s photo-

sharing web site.

EPSON Photo Site

You can launch Smart Panel from your computer or from the

control panel of your CX6400. To launch it from the control

panel, follow these steps:

Note:

For details on using all the Smart Panel features, click the ? button in

Smart Panel or see the online Smart Panel User Guide.

1. Press the Scan button on the control panel.

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EPSON Stylus CX6400 - 9

EPSON Stylus CX6400

Error Message

Solution

Control Panel Error Messages

Cannot recognize the memory Make sure the CX6400 supports your

card. Do you want to format

the card?

memory card; see page 3. If it does,

then format the card or, if you don’t

want to format it, insert a new memory

card.

To diagnose some problems, check the LCD screen on the

CX6400 for these error messages:

Error Message

Solution

No memory card. Operation

canceled.

Make sure your card is supported and

inserted in the correct slot; see page 3

for details.

No XXX ink cartridge – – – >

Press the Color button to

install new ink cartridge.

The indicated ink cartridge is not

installed. Install the cartridge as

described on page 11.

There is not enough free

space on the memory card.

Operation canceled.

The memory card doesn’t have enough

available space to save the image.

Insert a new memory card.

XXX ink out – – – > Press the

Color button to begin

replacement ink cartridge.

The indicated ink cartridge is out of ink.

Replace the cartridge as described on

page 11.

The memory card is write-

protect. Operation canceled.

Release the card’s write protection, or

insert another memory card.

XXX ink cartridge error – – – > There is something wrong with the ink

Cartridge replacement is

necessary. Press the Color

button to begin.

cartridge. Replace the cartridge as

described on page 11.

Cannot create a memory card You cannot create a folder on the

folder. Operation canceled.

memory card. Insert a new card.

The memory card was

removed. Operation canceled. the operation. Insert a new card.

The memory card was ejected during

Paper jam – – – > Press the

Color button. Remove any

remaining jammed paper by

hand.

Paper is jammed. Press the x Color

button to clear the jam. If the jam isn’t

cleared, remove the paper by hand.

The data on the memory card An image was added or removed from

has changed. Print a new

Index Sheet, then try again.

the memory card after the index form

was printed. Print a new index form.

Paper out – – – > Load paper

into the sheet feeder, then

press the Color button.

Load paper in the sheet feeder, then

press the x Color button to continue

printing.

There is no Index Sheet or it is The index form is not positioned

not set correctly. Please

perform again after a check.

correctly on the scanner glass. Make

sure the sheet is oriented as shown on

page 5.

Scanner unit open – – – >

Close the scanner unit

Carefully close the scanner unit and

press down on it until it clicks securely

into place.

Check of a picture is not

carried out or marking is not

right. Please perform again

after a check.

The index form was not filled in

correctly. Be sure to fill in the entire

oval under the image(s) you want to

print. See page 8 for guidelines.

Scanner error – – – > See your Press the POn button to turn off the

documentation and call

service if necessary.

CX6400, then turn it back on. If the

error message still appears, contact

your dealer or EPSON, as described in

your Quick Reference or online

Reference Guide.

Paper is not selected on the

Index Sheet or the oval is not

filled in correctly. Check the

Index Sheet, then try again.

Be sure to fill in the entire oval under

the paper you want to use. See page 8

for guidelines.

Printer error – – – > See your

documentation and call

service if necessary.

Open the scanner unit to make sure

any tape securing the ink cartridge

holder has been removed; close the

scanner unit. Press the POn button to

turn off the CX6400, then turn it back

on. If the error message still appears,

contact your dealer or EPSON, as

described in your Quick Reference or

online Reference Guide.

Cleaning the Print Head

If your printouts are unexpectedly light, colors are not correct,

or dots or lines are missing, you may need to clean the print

head. This unclogs the nozzles so they can deliver ink

properly. Print head cleaning uses ink, so clean it only if

quality declines.

Multi-page feed error – >

The CX6400 has fed more than one

Multiple pages have been fed sheet into the paper path. Remove and

into the printer at once. reload the paper. Make sure you lower

Remove and reload the paper, the feeder guard back over the paper.

Note:

then press the Color button.

Then press the x Color button.

You can also use a printer software utility to clean the print head from

your computer. Select the ? or Help button on your printer settings

window for instructions.

The B&W button cannot be

used to print in this mode.

Press the Color button to

print.

You must press the x Color button

when you print directly from the

memory card.

Running a Nozzle Check

The adjust lever is in the ^

Set the paper thickness lever to the

position. Except when printing m position. See page 1 to locate the

1. Make sure your CX6400 is turned on but not printing, and

the ! error light is off. (If the ! error light is flashing or on,

you may need to replace an ink cartridge; see page 11.)

on envelopes, the m position

lever.

is recommended.

Service required.

Contact your dealer or EPSON, as

described in the Quick Reference or

online Reference Guide.

2. Press the Setup button to enter Setup Mode.

3. Make sure letter-size paper is loaded.

Cannot be stored saved in the You can only use the l Save button to

XXX mode. save settings in Copy Mode.

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EPSON Stylus CX6400

4. Press the green button next to the LCD screen until you see

Nozzle check displayed, then press the x Color button

to print the nozzle check.

Use these ink cartridges within six months of installing them

and before the expiration date on the package:

❏ Black (high capacity): T043120

❏ Black (standard capacity): T044120

❏ Cyan: T044220

5. After the nozzle check finishes printing, make sure each line

is complete, without any gaps or missing dots:

❏ Magenta: T044320

❏ Yellow: T044420

❏ Color Multi-Pack: T044520

Note:

Availability of black ink cartridge types varies by location. The high

capacity black ink cartridges are recommended as replacement

cartridges for users who print frequently. Users who print

infrequently may want to choose the standard capacity black ink

cartridge. Your printer includes the high capacity black ink cartridge.

If any dots are missing, clean the print head as described in the

next section.

Running the Head Cleaning Utility

If you need to clean the print head, follow these steps:

Caution:

To ensure good results, use genuine EPSON ink cartridges and do

not refill them. Other products may cause damage to your CX6400

not covered by EPSON’s warranty.

1. Press the Setup button to enter Setup Mode.

2. Press the green button next to the LCD screen until you see

Head Cleaning displayed, then press the x Color

button to run a head cleaning cycle.

When you need new ink cartridges, contact your dealer. You

can also call the EPSON Store at (800) 873-7766, or visit

www.epsonstore.com (U.S. sales only). In Canada, please call

(800) 463-7766 for dealer referral.

Caution:

Never turn off the CX6400 while the message Head Cleaning

appears on the LCD screen, unless it hasn’t moved or made

noise for more than 5 minutes.

Warning:

Keep ink cartridges out of the reach of children. If ink gets on your

hands, wash them thoroughly with soap and water. If ink gets in

your eyes, flush them thoroughly with water.

3. When the message Head Cleaning disappears, repeat the

nozzle check to verify that the print head is clean.

Caution:

To avoid damaging the EPSON Stylus CX6400, never move the

print head by hand.

If you don’t see any improvement after cleaning three or

four times, turn off the CX6400 and wait overnight. This

lets any dried ink soften. Then try cleaning the print head

again.

You cannot print if any ink cartridge is empty. Leave the empty

cartridge installed until you have obtained a replacement.

Otherwise the ink remaining in the print head nozzles may dry out.

Caution: When you don’t turn on your CX6400 for a long time, the

print quality can decline. It’s a good idea to turn it on at least once a

month to maintain good print quality.

Checking Ink Cartridge Levels

To check ink levels, follow these steps:

1. Press the Setup button to enter Setup Mode.

Replacing an Ink Cartridge

2. If necessary, press the upper left button next to the LCD

screen until Ink levels is displayed, then press the

x Color button.

If the ! error light on the EPSON Stylus CX6400 is flashing,

or you see an ink cartridge error message on the LCD screen

or computer monitor, you need to replace one of the

cartridges. When a cartridge is more than six months old, you

may need to replace it if printouts don’t look their best. Also,

replace the cartridge if the quality doesn’t improve after

cleaning and aligning the print head.

The LCD screen displays the percentage of ink available in

each cartridge: C (Cyan), M (Magenta), Y (Yellow), and K

(Black).

Ink levels

C:50% M:50% Y:50%

Note:

To view ink levels for all of the cartridges, wait for them to scroll

across the LCD screen.

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EPSON Stylus CX6400 - 11

EPSON Stylus CX6400

3. When done, press the OK button.

5. Identify the cartridge you need to replace. Press in the tab at

the back of the cartridge to release it, then lift the cartridge

straight out. Dispose of it carefully.

When your ink starts getting low, make sure you have

replacement cartridges available. You cannot print if an ink

cartridge is empty.

Removing and Installing Ink Cartridges

Follow these steps to replace a cartridge:

1. Make sure the CX6400 is turned on and not printing.

2. If an ink cartridge is empty:

Check the LCD screen to see which cartridge is empty, then

press the x Color button.

Note:

If an ink cartridge is low:

The illustration above shows the black cartridge being removed.

Only remove the cartridge(s) you need to replace.

Press the Setup button to enter Setup Mode, then press

the top left button next to the LCD screen until Replace

ink is displayed. Finally, press the x Color button.

6. Before unwrapping the new cartridge, shake it gently four

or five times. Then remove it from its wrapper.

3. Lift up the scanner section.

Caution:

Don’t touch the green circuit board on the front of the cartridge;

you may inhibit normal operation and printing.

7. Lower the new cartridge into its holder, then press down

firmly until it clicks into place.

4. Wait for the ink cartridge holder to move to the

replacement position, then open its cover.

If you need to replace other ink cartridges, repeat steps 5

through 7 before continuing with step 8.

8. Close the cartridge cover.

Caution:

If you find it difficult to close the cover, make sure all the

cartridges are firmly seated. Press down on each newly installed

cartridge until you hear it click into place. Do not attempt to force

the cover closed.

9. Carefully lower the scanner section and press it down until

it clicks into place.

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EPSON Stylus CX6400

The CX6400 begins charging the ink delivery system, and

Charging appears on the LCD screen. Wait for the message

to disappear before using the CX6400.