EN
User manual
Washing machine
ZWQ 6120
ZWQ 6100
Dispenser box
Prewash
Wash
M
Softener (do not fill above the MAX symbol
)
Safety Information
Please read these points carefully before installing and
using your appliance. Keep this user manual with your
appliance.
• If the appliance is installed on carpeted floor, ensure
that the carpet does not obstruct any ventilation
ducts located at the base of the appliance.
• The appliance must be equipped with an earthed pow-
er plug which conforms to regulations.
• Before connecting your appliance to the power sup-
ply, carefully read the instructions in the chapter enti-
tled “Electrical connection”.
• Replacing the power cable should only be carried out
by an authorised service engineer.
• The manufacturer cannot be held responsible for any
damage resulting from incorrect installation.
General safety
• Do not modify or attempt to modify this appliance.
This would put yourself in danger.
• Ensure that all coins, safety pins, brooches, screws
etc have been removed before starting a washing pro-
gramme. If left in washing, they can seriously dam-
age the appliance.
• Use the recommended quantity of detergent.
• Put small items together (socks, belts etc.) in a small
linen bag or pillow case.
Precautions to be taken against frost
If your appliance is exposed to temperatures below 0°C,
the following precautions must be taken:
• Close the tap and disconnect the inlet hose.
• Unplug and close inlet hose tap after using appliance.
• Always disconnect the power supply from the appli-
ance before cleaning or maintenance.
• Place the end of this hose and the drain hose in a
basin on the floor.
• Do not machine wash clothes with ribbing, unfinish-
ed or torn material.
• Select the Drain programme let it run until the end of
the cycle.
• Disconnect the appliance from the power supply by
Installation
• Unpack or ask for the appliance to be unpacked im-
mediately upon delivery. Check the outside of the ap-
pliance is not damaged in any way. Report all transit
damage to your retailer.
turning the programme selector to “Stop”
.
• Unplug the appliance.
• Replace the inlet hose and drain hose.
• Remove all transit bolts and packaging before instal-
ling the appliance.
• Connection to the water supply must be carried out
by a qualified plumber.
• If your domestic electrical circuit needs adapting to
allow the appliance to be plugged in, use a qualified
electrician.
This way, the water remaining in the hoses will be
drained away, avoiding any ice formation which would
damage your appliance.
Before turning your appliance on again, ensure that it is
installed in an area where the temperature will not fall
below freezing.
• Ensure that, after installation, the power cable is not
trapped under the appliance.
3
• Empty pockets and unfold items.
Use
• This appliance is not intended for use by persons (in-
cluding children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowl-
edge, unless they have been given supervision or in-
struction concerning use of the appliance by a per-
son responsible for their safety.
• Your appliance is intended for normal domestic use.
Do not use the appliance for commercial or industri-
al purposes or for any other purpose.
• Refer to the instructions on the label of each item be-
fore washing.
• Do not put items into the washing machine which
have had stains removed with petrol, alcohol, trichlor-
ethylen etc. If such stain removers have been used,
wait until the product has evaporated before putting
these items into the drum.
Children should be supervised to ensure that they do
not play with the appliance.
Personalisation
To activate child safety, turn appliance on and press
Child safety
This option provides two types of locking :
“ Spin ”
and “ Option ”
simultaneously until the
confirmation symbol shows on in the display. The
appliance memorises the selection of this option. To de-
activate child safety, repeat the process.
• if the option is activated after the cycle has started,
no changes to the options or programme is possible.
The cycle runs and you must deactivate the option to
run a new cycle.
• if the option is activated before the cycle has started,
the appliance cannot be started.
How to run a wash cycle?
Using for the first time
• Run an initial wash cycle at 90°C, without any wash-
ing but with detergent to clean the water tank.
• Ensuretheelectricalandwaterconnectionscom-
ply with the installation instructions.
• Remove the polystyrene insert and all other items in-
side the drum.
Daily Use
Loading washing
• Open the lid of the ap-
pliance.
• Open the drum by de-
pressing the locking
button A: The two
• When the two shutters are closed,
• locking button A released.
Proportioning of detergents
Pour the amount of washing powder into the washing
and prewash
compartments if you have selected
A
the “prewash” option. Pour fabric softener into the com-
partment if necessary.
shutters unlock auto-
matically.
Selection of desired programme
• Load the washing,
close the drum and
the lid of your washing machine.
Turn the programme selector to the required pro-
gramme. The“Start/Pause” pushbutton flashesgreen.
If you turn the programme selector to another pro-
gramme while a cycle is in progress, the appliance will
ignore the new selected programme. “Err” flashes and
Warning! Before closing the lid of your appliance,
ensure that the drum is properly closed :
4
permanently activated, even if the appliance is switched
off. To deactivate it, repeat the process.
the “Start/Pause”
seconds.
pushbutton flashes red for a few
“Delay start”
Selecting the spin speed
This option allows you to delay the start of a wash pro-
gramme by 30, 60, 90, 2 hours to 20 hours. The selec-
ted time appears on the display for a few seconds.
You can change or cancel the delayed start time at any
Press the “ Spin ” pushbutton to change the spin speed.
The maximum spin speeds are :
for Cottons , Jeans : 1200 rpm (ZWQ 6120), 1000 rpm
(ZWQ 6100), for Handwash , Wool : 1000 rpm (ZWQ
6100), 900 rpm (ZWQ 6120), for Synthetics , Sport :
900 rpm, for Delicates , Curtains : 700 rpm.
time before you press the “Start/Pause”
pushbutton,
by pressing the “Delay start”
indicates immediate start).
pushbutton again (0’
At the end of the programme, if you have selected
“ Rinse hold ”
or “ Drain ”
empty the water.
, you then need to select a “ Spin ”
programme to finish the cycle and
If you have already pressed the “Start/Pause”
button and you want to change or cancel the delayed
start, proceed as follows :
push-
• To cancel the delayed start and start the cycle imme-
Selecting options
diately, press “Start/Pause”
start” . Press “Start/Pause”
and then “Delay
to start the cycle.
You must select the different options after selecting the
programme and before pressing the “Start/Pause”
pushbutton (see “Programme table”). Press the desired
button(s) ; the corresponding lights come on. If pressed
again, the lights go out. If one of the options is not com-
patible with the selected programme, “Err” flashes on
• To change the timer delay period, you must go
through the “Stop” position and reprogramme
your cycle.
The lid will be locked during the delayed start time. If
you need to open it, you must first pause the appliance
by pressing the “Start/Pause” pushbutton. After clos-
ing the lid again, press the “Start/Pause” pushbutton.
the display and the “Start/Pause”
es red.
pushbutton flash-
“Prewash” option
The appliance runs a prewash at 30°C max.
Start of the programme
Press the “Start/Pause”
pushbutton to start the cy-
“Quick” option
The washing time will be reduced depending on the pro-
gramme selected.
cle ; the corresponding light will come on green. The
indicator lights up (door locked). It is normal for
the programme selector to remain stationary during the
cycle. The remaining time appears on the display. If a
delayed start has been selected, the countdown appears
on the display.
“Eco” option
This option allows you to choose a lower temperature
programme which is as effective as a higher tempera-
ture wash programme.
Interrupting a programme
Adding washing during the first 10 minutes
“Easy iron” option
When the
light is off, you can add washing by pro-
If you select this option, the laundry is washed and
spun delicately to prevent any creasing. This makes iron-
ing easier.
ceeding as follows. Press the “Start/Pause” pushbut-
ton : the corresponding light will flash green while the
appliance is paused. The lid can only be opened around
2 minutes after the washing machine has come to a
“ Rinse plus ” option
The washing machine will add one or more rinses dur-
ing the cycle. This option is recommended for people
with sensitive skin and in soft water areas.
Temporary : Press the “ Rinse plus ”
The option is only active for the selected programme.
Permanent : Hold down the “ Eco ” and “ Rinse
plus ” pushbuttons for a few seconds. The option is
stop. Press the “Start/Pause”
continue the programme.
pushbutton again to
Modifying the programme in progress
Before making any changes to the current programme,
you need to pause the washing machine by pressing the
pushbutton.
“Start/Pause
pushbutton. If the modification is not
possible, “Err” flashes in the display and the “Start/
5
light is off. Turn the programme selector to the “Stop”
position . Remove washing. Unplug and close water
inlet tap.
Pause”
pushbutton flashes red for a few seconds. If
you still decide to change the programme, you must can-
cel the current programme (see below).
Cancelling the programme
If you want to cancel the programme, turn the pro-
gramme selector to the “Stop” position.
Standby mode
If the appliance is on but no commands are selected for
10 min before or after a cycle, it goes into standby
mode. The screen light goes out and “ Start/Pause ”
flashes slowly.
End of the programme
The washing machine stops automatically ; the “Start/
To exit standby mode, simply press any pushbutton or
turn the programme selector.
Pause”
pushbutton goes out and “0” flashes on the
display. The lid can only be opened around 2 minutes
after the washing machine has come to a stop. The
Programmes table
Programme / Type of washing
Load
5,5 kg
Possible options
1)
2)
3)
Cottons (30° - 90°) : White or colour, e.g.
Prewash , Quick , Eco , Easy iron ,
Rinse plus , Rinse hold , Delay start
normally soiled work clothes, bed linen, table linen,
body linen, towels.
2)
3)
2,5 kg
2,5 kg
1,0 kg
Synthetics (30° - 60°) : Synthetic fabrics, body
linen, fab, coloured fabrics, non-iron shirts, blouses.
Prewash , Quick , Eco , Easy iron ,
Rinse plus , Rinse hold , Delay start
Prewash , Quick , Rinse plus , Rinse hold ,
Delay start
Delicates (30° - 40°) : For all delicate materi-
als, for example curtains.
Rinse hold , Delay start
Wool (30° - 40°) : Machine washable wool car-
rying the labels “pure new wool, machine washa-
ble, does not shrink”.
1,0 kg
3,0 kg
2,5 kg
2,5 kg
5,5 kg
5,5 kg
5,5 kg
Rinse hold , Delay start
Handwash ( cold - 40°) : Very delicate items
carrying the “wash by hand” label.
Prewash , Easy iron , Rinse hold , Delay start
Rinse plus , Rinse hold , Delay start
Rinse plus , Rinse hold , Delay start
Delay start
Jeans (60°) : For washing denim clothes. The
Rinse plus option is activated.
Sport (40°) : For very dirty outdoor sports
clothes. The Prewash option is activated.
Curtains (40°) : For washing curtains. The
Prewash option is activated.
Soak (30°) : Soaking for very dirty washing.
The drum stops full of water.
Easy iron , Rinse plus , Rinse hold , Delay
start
Rinses : Hand washed items can be rinsed in
this programme.
Drain : Runs an empty cycle after a Rinse hold
(or Night cycle plus).
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Programme / Type of washing
Load
5,5 kg
Possible options
4)
Delay start
Spin : A spin cycle from 500 to 1200/1000
after a Rinse hold (or Night cycle plus).
1) Reference programme for test conforming to CEI 456 standard ( Cottons 60° + Eco option) : 49 L / 0,94 kWh / 210 min
2) Not available with Eco programme.
3) Not available with programmes with wash temperatures of 40°C and above.
4) Depending on model.
Care and cleaning
Unplug the appliance before cleaning.
3
Descaling the appliance
To descale the appliance, use an appropriate non-corro-
sive product designed for washing machines. Read prod-
uct label for recommended amounts and how often des-
caling should be carried out.
The exterior
Check if the filter being coupled well be-
Use warm soapy water to clean the exterior of the appli-
fore closing the trap to pull up and down
ance. Never use alcohol, solvents or similar products.
the central wall.
Dispenser box
To clean, proceed as follows :
Water inlet filters
2
1
To clean, proceed as follows :
Object trap
Regularly clean out the object trap which is located at
the bottom of the drum :
1
2
Operating Problems
Numerous checks were carried out on your appliance be- function, please refer to the sections below before con-
fore it left the factory. However, should you notice a mal- tacting the after-sales service.
7
Problems
Causes
The washing machine
doesn’t start or doesn’t fill :
• the appliance isn’t plugged in correctly, the electrical installation isn’t working,
there is a power failure,
• the lid of your appliance and the drum shutters aren’t closed firmly,
• the programme start command hasn’t been properly selected,
• the water supply has been cut off, the water inlet tap is closed,
• the water inlet filters are dirty,
1)
•
a red tab appears on the water inlet hose .
The appliance fills but emp- • the drainage U-piece is fixed too low (see installation section).
ties straight away :
The washing machine
doesn’t rinse or doesn’t emp-
ty :
• the drain hose is blocked or bent,
• the object trap is obstructed,
• the out of balance detector has been activated : washing is unevenly distributed
in the drum,
• the “Drain” programme or “Night Silence Plus” or “Rinse hold” option have
been selected,
• the height of the drainage U-piece is unsuitable.
You have found water
around the washing ma-
chine :
• too much detergent has caused foam to overflow,
• the detergent is unsuitable for machine washing,
• the drainage U-piece isn’t attached correctly,
• the drainage filter hasn’t been put back in place,
• the water inlet hose is leaking.
Wash is unsatisfactory :
• the detergent is unsuitable for machine washing,
• there is too much washing in the drum,
• the wash cycle is unsuitable,
• there isn’t enough detergent.
The appliance vibrates, is
noisy :
• all packaging have not been removed from the appliance (see installation section),
• the appliance isn’t level and is unbalanced,
• the appliance is too close to the wall or furniture,
• washing is unevenly distributed in the drum, the load is too small.
• the appliance is in running in period, noise will disappear with time.
The wash cycle is much too • the water inlet filters are dirty,
long :
• the power or water supply has been cut off,
• the motor overheating detector has been activated,
• the water inlet temperature is lower than usual,
• the foam detection security system has been activated (too much detergent) and
the washing machine has begun draining the foam,
• the out of balance detector has been activated: an extra phase has been added
to distribute washing more evenly in the drum.
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Problems
Causes
The washing machine stops • the water or electricity supply is defective,
during a wash cycle :
• a Rinse hold has been selected,
• the drum shutters are open.
The lid doesn’t open at the
end of the cycle :
• the temperature inside the drum is too high,
• the lid unlocks 1 - 2 minutes after the end of the cycle.
• the lid is not closed properly.
The
error code ap-
2)
pears in the display and
the “Start/Pause” button
3)
flashes red
:
• the object trap is obstructed,
The
error code ap-
2)
• the drain hose is blocked or bent,
• the drain hose is fixed to high (see "Installation" section),
• the drainage pump is blocked,
pears in the display and
the “Start/Pause” button
flashes red :
3)
• the standpipes blocked.
• the water tap is closed,
• the water supply has been cut off.
The
error code ap-
2)
pears in the display and
the “Start/Pause” button
flashes red :
3)
• the drainage filter is obstructed,
• the anti-flooding security system has been activated, please proceed as follows :
- close the water inlet tap,
- empty the appliance for 2 minutes before unplugging,
- call the after-sales service.
The
error code ap-
2)
pears in the display and
the “Start/Pause” button
flashes red :
3)
The drainage pump runs
constantly, even when the
appliance is inactive :
• the anti-flooding security system has been activated, please proceed as follows :
- close the water inlet tap,
- empty the appliance for 2 minutes before unplugging,
- call the after-sales service.
Softener runs directly into
the drum when filling the dis-
penser box:
• you have gone past the MAX indicator.
1) Depending on model.
2) On some models, the audible signals can sound
3) After solving any problems, press "Start/Pause" button to restart the interrupted programme.
Detergents and Additives
Only use detergents and additives designed for use in a
washing machine. We do not recommend mixing differ-
ent types of detergents. This may spoil the washing.
There are no restrictions on the use of powder deter-
gents. Liquid detergents must not be used when a pre-
wash has been selected. For cycles without prewash,
they must be added via means of a dosing ball. Deter-
gent tablets or doses must be placed in the detergent
compartment of your appliance's dispenser box.
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Technical Specifications
DIMENSIONS
Height
Width
Depth
850 mm
400 mm
600 mm
LINE VOLTAGE /FREQUENCY
POWER CONSUMPTION
230 V / 50 Hz
2300 W
WATER PRESSURE
Minimum
Maximum
0,05 MPa (0,5 bar)
0,8 MPa (8 bar)
Connection to water supply
Type 20/27
Installation
Remove all protective packaging for transit before using
for the first time. Keep in case needed for future transit:
Transporting a non-secured appliance may damage in-
ternal components and cause leakages and malfunc-
tions. The appliance can also be damaged through phys-
ical contact.
2a
2b
Unpacking
1
2
3
4
3
4
To install your washing machine at the same level as sur-
rounding furniture, proceed as shown on picture 4.
Water supply
1
2
Untying
1a
1b
In case of necessity move the inlet hose in the direction
shown on picture no. 1. To make this loose the inlet
hose ring nut and position the inlet hose downwards as
drawn on picture no. 1. Tighten the ring nut back and
make sure there are no leaks. Open the water inlet tap.
Check there are no leaks. The water inlet hose can not
2
4
1a
1b
10
be extended. If it is too short, please contact the after-
sales service.
appliance must not be connected with an extension lead
or multi-plug adaptor. Ensure that the plug is earthed
and that it is in accordance with current regulations.
Drainage
Positioning
Fit the U-piece on the drain-
age hose. Place everything
in a drainage point (or in a
sink) at a height of between
70 and 100 cm. Ensure it is
positioned securely. Air
Position the appliance on a flat and hard surface in a ven-
tilated location. Ensure the appliance does not come in-
to contact with the wall or other furniture. Accurate lev-
elling avoids vibrations, noise and prevents the appli-
ance from moving when running.
must be able to enter the
end of the hose, to avoid
any risk of siphoning.
The drain hose must never be stretched. If it is too
short, contact an engineer.
Electrical connection
This washing machine must only be connected in single-
phased 230 V. Check the fuse size: 13 A for 230 V. The
Environment
Disposing of the appliance
dling of this product. For more detailed information
about recycling of this product, please contact your lo-
cal council, your household waste disposal service or
the shop where you purchased the product.
All materials carrying the
symbol are recycla-
ble. Dispose of them at a waste collection site (en-
quire at your local council) for collection and recycling.
When disposing of your appliance, remove all parts
which could be dangerous to others: cut off the power
supply cable at the base of the appliance.
Protecting the environment
To save water and energy and therefore help pro-
tect the environment, we recommend the following:
• Whenever possible, use the appliance at full capacity
and avoid partial loads.
• Only use the prewash and soak programmes for heav-
ily soiled items.
• Use an appropriate amount of detergent for the hard-
ness of the water, the size of the load and how soiled
the washing is.
The symbol
on the product or on its packaging indi-
cates that this product may not be treated as household
waste. Instead it should be taken to the appropriate col-
lection point for the recycling of electrical and electron-
ic equipment. By ensuring this product is disposed of
correctly, you will help prevent potential negative conse-
quences for the environment and human health, which
could otherwise be caused by inappropriate waste han-
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