Fujitsu Telephone SRS 2100 User Manual

ISDN

Digital Set User's Guide

SRS-2100

National ISDN

Fujitsu

Delivering on the promise of ISDN

( Fujitsu SRS-2100

Fujitsu Network Switching of America, Inc.

4403 Bland Road, Somerset Park

Raleigh, NC 27609

U.S.A.

Part Number P-UG-2100V

Revision 1.1

reserved. Printed in the United States of America.

This publication may be replaced by a revised edition. To find out if a

revision exists, or to order copies of publications, write to 4403 Bland

Road, Somerset Park, Raleigh, NC 27609, or call 1-800-228-ISDN. Please

direct all communications to Fujitsu Network Switching of America, Inc.

No part of this publication may be reproduced or translated, stored in a

database or retrieval system, or transmitted in any form or by any means,

electronic, mechanical, photocopying, recording, or otherwise, without

the prior written permission of Fujitsu Network Switching of America, Inc.

The information contained in this document is subject to change without

notice.

Page 3

Fujitsu SRS-2100 (

Warning:

This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to Part 15 of the FCC rules. These limits

are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses,

and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference with

radio communications. However, there is no guarantee that interference

will not occur in a particular installation. If this equipment does cause

harmful interference with radio or television reception, which can be

determined by unplugging the equipment to turn it off, the user is

encouraged to try to correct the interference by one of the following

measures:

Reorient or relocate the receiving antenna of the affected receiver.

Increase the separation between the equipment and the affected

receiver.

Connect the equipment to an outlet on a circuit different from the

one to which the affected receiver is connected.

Consult a dealer or experienced radio or television technician for

help.

Cable Notice: The use of standard shielded cables to connect external

data devices is required to ensure compliance with FCC Part 15 Rules for

Class B devices.

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( Fujitsu SRS-2100

FCC Notice

This equipment complies with Part 68 of the FCC Rules. The FCC Part 68

Label is located on the bottom of the enclosure. This label contains the

FCC Registration Number for this equipment. If requested, the FCC

Registration Number and the following information must be provided to

your telephone company.

If this telephone equipment causes harm to the telephone network, the

telephone company will notify you in advance that temporary

discontinuous of service may be required. But, if advance notice is not

practical, the telephone company will notify the customer as soon as

possible. Also, you will be advised of your right to file a complaint with

the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment,

operations, or procedures that could affect the proper functioning of your

equipment. If changes are made, you will be notified in advance to order

to make necessary modifications to maintain uninterrupted service.

This equipment may not be used on coin service provided by the

telephone company. Connection to party lines is subject to state tariffs.

Repairs to this equipment can only be made by the manufacturer or its

authorized agents. If this equipment is causing harm to the telephone

network, the telephone company may request that it be unplugged from

the modular outlet until the problem has been corrected. To obtain repair

service or warranty information, contact:

Technical Assistance Center

Fujitsu Network Communications, Inc.

4403 Bland Road, Somerset Park

Raleigh, NC 27609

Phone: (919) 790-2211 or 800-228-4736

FCC Warning

Changes or modifications not expressly approved by the party

responsible for compliance could void the user’s authority to operate this

equipment.

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Fujitsu SRS-2100 (

PREFACE

This guide provides descriptions and procedures for using Fujitsu's

Digital Set, the SRS-2100, when it is attached to a switch supporting

National ISDN (NISDN).

This guide is for anyone interested in using the SRS-2100 to gain the

benefits of the combined voice and data network capabilities of ISDN

technology.

Read the sections that follow for information on:

Using this guide efficiently

Special features of your ISDN telephone

Background on ISDN technology

USING THIS GUIDE

This section can help you make the most efficient use of this guide. The

section describes the overall organization, aids to finding information,

and conventions.

Organization

This guide is organized in the following chapters:

Chapter

Content

Chapter 1

Has illustrations to introduce the physical layout of the

SRS-2100. It also describes the features and functions of

its components.

Chapter 2

Describes the use of the basic voice services, such as

placing and receiving calls and using the

speaker/microphone (handsfree mode). It also explains

how to use one-touch calling, the unanswered-call

feature, and the function buttons SPEAKER, MIC-OFF,

REDIAL, HOLD, CONFERENCE, TRANSFER, and DROP.

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( Fujitsu SRS-2100

Chapter

Content

Chapter 3

Explains how to set up SRS-2100 features such as one-

touch buttons, unanswered call logging, and the

calendar/clock.

Chapter 4

Explains how to use the optional data terminal adapter to

place or receive data calls.

Conventions and Layout

In procedures, the required actions are noted, with the buttons you press

in capital letters, such as HOLD or REDIAL.

Other important words, such as messages that appear on the display, also

appear in CAPITAL LETTERS.

Actions that pertain to only a specific phone system have the following

symbols inserted. These symbols appear in the section heading when the

information applies entirely to that system, or they appear adjacent to a

command where only a specific action applies to that system.

(5ESS

(DMS-100

(EWSD

Note:

Required for Lucent Systems.

Required for Nortel Systems.

Required for Siemens Systems.

5ESS, DMS-100, and EWSD are registered trademarks of

Lucent, Nortel, and Siemens Telecom Networks

respectively.

Menus or screen displays appear as text in boxes.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . .

12:55PM

SATURDAY

May

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Fujitsu SRS-2100 (

UNA-LIST

DIR-LIST

DATA

CLEAR

Page 8

( Fujitsu SRS-2100

Helpful Tips About Your SRS-2100

Because ISDN technology is new, some features of your SRS-2100 may

be unfamiliar.

Softkeys

Softkeys are a way of simplifying the phone and still supporting the

richness of ISDN features. These keys assume different functions

depending on the feature you are using, thus avoiding the need for a

large number of permanent function keys.

The SRS-2100 softkeys are the four keys located just below the display.

When you press the SERVICE button to their right, the display changes

and REGISTER appears over the fourth softkey.

5:20 PM Tuesday January 4

UNA-LIST

DATA

CLEAR

DIR-LIST

Service

Standard Softkey Layout

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Fujitsu SRS-2100 (

Timeouts

When you are setting up local features as described in Chapter 3, some of

the data entry displays have built-in timers. If you do not enter

information within fifteen seconds, the display reverts to the menu for

selecting the feature you were setting up. You must reselect the feature

and start again.

Starting Over

If for any reason you become confused while setting up a local feature in

menu mode, you can always press REGISTER, softkey number 4, to return

to the setup menus and start over.

Phone Operation

The following two features of ISDN phones may be different from what

you are used to:

Dialing 9. When you dial for an outside line (usually by pressing 9), you

do not hear a pause and a second dial tone. You can begin dialing the

telephone number immediately.

Onhook dialing. You can dial a number before you get a dial tone. The

number you dial appears on the display and remains there for three

minutes. When you lift the handset and press an idle Call Appearance

button, or press the SPEAKER button for handsfree mode, the phone

initiates the call automatically.

ISDN CONCEPTS: INTEGRATED VOICE AND DATA

ISDN stands for Integrated Services Digital Network, which provides

many voice and communication features. (The SRS-2100 data features,

available with the voice/data version are described in Chapter 4. For more

information, please see the Data User's Guide.)

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( Fujitsu SRS-2100

The basic ISDN service provides two 64,000 bits per second "B" channels

for voice or data communications. Each B-channel can support circuit-

switched or packet-switched data services. There is also one "D"

channel, at 16,000 bits per second, for network signaling and packet-

switched data service. The combination is often referred to as "2B+D", or

the Basic Rate Interface (BRI).

Voice Features

The voice features of an ISDN telephone have several advantages:

They allow your telephone to handle multiple calls simultaneously,

receiving calls while keeping others on hold.

They also permit a call coming in to a single directory number to ring

more than one physical telephone. This feature facilitates call

handling within a group.

They provide easy-to-use-access to powerful features such as call

conferencing and call transfer, to enhance your productivity.

They allow the incoming directory number to be dis played if it is

available.

Data Features

The voice/data version of the SRS-2100 includes the following data

capabilities:

Communication on the D-channel using packet switching with an

asynchronous RS-232 terminal at terminal speeds up to 19,200 bits

per second

Communication on the B-channel using circuit switching with an

asynchronous RS-232C terminal at speeds up to 38,400 bits per

second

Communications on the B-channel using circuit switching via an RS-

232 connector for synchronous data transmission at speeds of

56,000 or 64,000 bits per second.

The supporting network data features must also be assigned to the

line.

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Fujitsu SRS-2100 (

Multipoint Configurations

In older ISDN installations, most phone connections are point-to-point.

Each phone in a point-to-point configuration requires a separate line into

your building. However, most service providers now offer multipoint

configurations as a subscription option. In a multipoint configuration, up

to eight devices (digital sets and/or terminal adapters) can be connected

to a single line. For example, your company could connect two digital

sets and two data terminal adapters to a single line. The two digital sets

could each use one B-channel for voice communication, and the data

terminal adapters could use the D-channel for packet-switched data calls.

SPID

For your SRS-2100 to work, it must have a valid Service Profile Identifier

(SPID). (If your SRS-2100 is the voice/data version, you need two SPIDs,

one for voice and one for data.) The SPID number is usually entered

when the SRS-2100 is installed. So if your digital set already has a SPID

number, you don't have to reenter it. If you do need to enter a SPID

number, you can find out what it should be from your System

Administrator or service provider. For the procedure to enter a SPID, see

Appendix B.

CAUTION:

Once the SPID number is entered, don't change it unless

your System Administrator tells you to do so. Your SRS-2100 won't

work without the correct SPID number. If the SPID number is wrong,

the set displays the message SPID NG. (The message is redisplayed a

second time if the data terminal adapter SPID is also invalid.) Enter the

correct SPID number and you'll get the normal dial tone.

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( Fujitsu SRS-2100

System Administrator

ISDN is very flexible in allowing businesses to customize how it works to

meet their specific needs. This User's Guide refers you to your System

Administrator if a customized option may have been chosen during

installation.

Your System Administrator may be your phone company representative

or a member of your telecommunications department.

Call Appearance Preference

The SRS-2100 allows you to specify which Call Appearance button it

selects when you go offhook (lift the receiver or press SPEAKER). You

have four choices:

Primary line preference. The SRS-2100 always selects button

number 1, the Call Appearance associated with your primary

directory number.

No preference. The SRS-2100 does not automatically select any Call

Appearance button when you go offhook. You must press the

button you wish to be connected to either before or after you go

offhook.

Ringing line preference. The SRS-2100 selects the Call Appearance

button that is ringing with an incoming call. You are immediately

connected to the call.

Idle preference. The SRS-2100 selects an idle Call Appearance.

For more details about Call Appearance preference, see "Selecting CA

Preference," in Chapter 3.

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Fujitsu SRS-2100 (

TABLE OF CONTENTS

Section

Page

Chapter 1

Getting Acquainted With Your Digital Set................................................ 1-1

Digital Set Components ......................................................................... 1-1

Telephone Components......................................................................... 1-2

Switches and Connectors ...................................................................... 1-3

Function Buttons.................................................................................... 1-4

Indicators ................................................................................................. 1-4

MULTIFUNCTION BUTTONS............................................................. 1-5

CALL INFORMATION DISPLAYS ..................................................... 1-7

SOFTKEYS AND SERVICE................................................................... 1-8

Chapter 2

INTRODUCTION TO VOICE FEATURES................................................. 2-1

PLACING AND RECEIVING CALLS ................................................... 2-1

Switching Between Handset and Handsfree Modes ..................... 2-2

Placing Handset Calls ......................................................................... 2-2

Receiving Handset Calls ..................................................................... 2-4

Placing Handsfree Calls ...................................................................... 2-4

Receiving Handsfree Calls ................................................................. 2-7

Placing Headset Calls .......................................................................... 2-8

Receiving Headset Calls ..................................................................... 2-9

FUNCTION BUTTONS........................................................................ 2-10

REDIAL.................................................................................................. 2-11

HOLD ...................................................................................................... 2-12

CONFERENCE....................................................................................... 2-13

DROP ...................................................................................................... 2-14

TRANSFER ( 5ESS ....................................................................... 2-15

TRANSFER (DMS -100 ............................................................... 2-16

TRANSFER (EWSD ...................................................................... 2-17

ONE-TOUCH CALLING....................................................................... 2-17

Using a One Touch Button to Make a Call.................................... 2-18

Dialing Special Codes Using One-touch Buttons ........................ 2-18

UNANSWERED CALL LOGGING (UNA-LIST)............................... 2-19

Using the UNA-LIST Feature .......................................................... 2-19

Returning a Call.................................................................................. 2-20

Deleting a Record from the UNA-LIST .......................................... 2-21

Placing a Call Using the Personal Directory .................................. 2-21

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( Fujitsu SRS-2100

Section

Page

Chapter 3

LOCAL FEATURES ......................................................................................3-1

SERVICE MODE OPERATIONS...........................................................3-1

Selecting a Menu Option....................................................................3-2

PROGRAMMING A BUTTON FOR ONE-TOUCH DIALING..........3-3

Programming a One-Touch Button ...................................................3-4

Changing or Canceling the Number Stored in a One-Touch

Button....................................................................................................3-5

SETTING THE CALENDAR/CLOCK...................................................3-6

Setting Calendar and Clock Values ...................................................3-6

REINITIALIZING THE PHONE.............................................................3-8

UNANSWERED CALL LOGGING (UNA-LIST).................................3-9

Enabling the UNA-LIST Feature .......................................................3-9

Disabling the UNA-LIST Feature ....................................................3-11

HANDSFREE, HANDSET, AND HEADSET MODES.....................3-11

Operating the Set with a Headset....................................................3-12

Switching from Headset Back to Handset Mode..........................3-13

Selecting Handsfree Operation (using the speaker and

microphone)........................................................................................3-13

Switching Back to Handset-Only Operation..................................3-14

CHANGING RINGER MODE...............................................................3-14

Setting Ringer Volume.......................................................................3-15

Setting Ringer Tone...........................................................................3-15

Selecting Ringer Mode......................................................................3-16

Selecting Ringer Pattern....................................................................3-17

USING Q.931 MESSAGE LOGGING...................................................3-17

Starting or Stopping Message Logging.........................................3-18

Reviewing Logged Messages..........................................................3-18

CALL ANNOUNCE INTERCOM ........................................................3-20

Call Announce Intercom on Selected Buttons..............................3-21

Specifying the Directory Numbers for Intercom...........................3-22

Announcing a Call by Intercom.......................................................3-24

ACTIVATING AND DEA CTIVATING THE MIC-OFF

BUTTON.................................................................................................3-25

SELECTING CALL APPEARANCE PREFERENCE..........................3-26

PERSONAL DIRECTORY....................................................................3-27

Setting Up the Personal Directory...................................................3-28

Using Network Data in the Personal Directory .............................3-29

Page 15

Fujitsu SRS-2100 (

Section

Page

Chapter 4

DATA OPERATION..................................................................................4-1

USING THE TERMINAL ADAPTER................................................4-1

MAKING AND TERMINATING A DATA CALL .........................4-1

Using the DATA Key......................................................................4-1

Using AT Commands.......................................................................4-2

Using X.28 Commands.....................................................................4-3

Appendix A

Appendix B

Appendix C

Appendix D

Appendix E

Appendix F

ISDN Ordering

Installation

Testing

ISDN Call Identification Displays

Error Messages

Interpreting Q.931. Message Logging Codes

Page 16

( Fujitsu SRS-2100

Notes

Page 17

SRS-2100 (

Index

SRS 2100 SUBJECT INDEX

Subject

Page

AT Commands.........................................................................................4-2

Calendar/Clock settings .........................................................................3-6

Call Announce Intercom......................................................................3-20

Call Appearance Preference.................................................................3-26

Call Identification Displays...................................................................D-1

Call Status Code Table .......................................................................... F-7

Conference .............................................................................................2-13

Connection Status Messages - BCS ................................................... E-1

Connection Status Messages - DPS ................................................... E-4

Data Calls ..................................................................................................4-1

Data key....................................................................................................4-1

D-Channel TEI ........................................................................................B-4

Directory Number Appearances ...........................................................1-6

DROP.......................................................................................................2-14

Function buttons...................................................................................2-10

Handset calls ............................................................................................2-2

Handset mode........................................................................................3-12

Headset mode ........................................................................................3-11

HOLD ......................................................................................................2-12

Idle line preference................................................................................3-26

Information Displays ..............................................................................1-7

Information Element Code Table.......................................................... F-6

Installation Diagrams .............................................................................B-2

Installation...............................................................................................B-1

Key Attribute Configuration ................................................................B-8

Key Test Table .......................................................................................C-2

Page 1

Index

Subject

SRS-2100 (

Page

LCD Test................................................................................................. C-3

LED Test.................................................................................................. C-2

Memory Tests ........................................................................................ C-3

Menu options..........................................................................................3-2

Message Abbreviation Table ...............................................................F-4

Message logging - starting/stopping................................................3-18

Message Logging Codes - interpretation ...........................................F-1

Message Logging.................................................................................3-17

MIC-OFF button ...................................................................................3-25

Multifunction Buttons ...........................................................................1-5

National Standardized Cause Values ...................................................E-5

Network connection .............................................................................. B-4

Network data........................................................................................... B-7

Network Specific Cause Values ............................................................E-6

One touch calling..................................................................................2-17

One-touch button changes ...................................................................3-5

One-touch button codes......................................................................2-18

One-Touch button programming..........................................................3-4

Package D................................................................................................A-3

Package E................................................................................................A-4

Package EZ 1...........................................................................................A-6

Package EZ 1A .......................................................................................A-6

Package G................................................................................................A-5

Permanent functions...............................................................................1-4

Personal Directory - placing calls .......................................................2-21

Personal Directory Entry Table...........................................................3-31

Personal directory set-up.....................................................................3-28

Personal Directory ................................................................................3-27

Physical Installation .............................................................................. B-2

Placing calls .............................................................................................2-1

Primary line preference.........................................................................3-26

Program and Loop Switch Test............................................................ C-4

Programming and labeling the set ..................................................... B-19

Page 2

SRS-2100 (

Index

Page

Subject

Receiving calls .........................................................................................2-1

Receiving handset calls ..........................................................................2-4

Redial.......................................................................................................2-11

Reinitializing your phone .......................................................................3-8

Ringer mode selection ..........................................................................3-16

Ringer mode settings............................................................................3-14

Ringer pattern selection .......................................................................3-17

Ringer tone - set-up ..............................................................................3-15

Ringer volume - set-up .........................................................................3-15

Ringing line preference.........................................................................3-27

Self-Test Result Code Table .................................................................C-5

Service key ...............................................................................................1-8

Service mode............................................................................................3-1

Softkey layout..........................................................................................1-8

SPID..........................................................................................................B-4

Switching between handset and handsfree modes............................2-2

Terminal adapter......................................................................................4-1

Terminal resistors .................................................................................B-20

Test Mode...............................................................................................C-1

Tone Test................................................................................................C-3

TRANSFER ............................................................................................2-15

Transferring a call..................................................................................2-16

UNA-LIST - Unanswered call logging.................................................3-9

Unanswered call logging description.................................................2-19

User-assigned functions........................................................................1-4

X.28 Commands.......................................................................................4-3

Page 3

Index

SRS-2100 (

Notes

Page 4

Chapter 1

( SRS-2100 Overview

CHAPTER 1

GETTING ACQUAINTED WITH YOUR DIGITAL SET

This introductory chapter describes the set's parts, connectors, switches,

and screen displays. It also explains how the functions and features

operate. Chapter 2 explains how to use the set for basic telephone

functions.

Digital Set Components

Figures 1-1 and 1-2 show, respectively, the front panel and the rear of the

digital set. The major components of the SRS-2100 are labeled and

described in the accompanying text.

Page 1-1

SRS-2100 Overview (

Chapter 1

Service

MIC-OFF

ABC

DEF

MSG

GHI

JKL

MNO

Fujitsu

Drop Conference

Transfer Redial

PRS

TUV WXY

DTR

TXD

RXD

Hold

Speaker

Figure 1-1 SRS-2100 Front Panel

Telephone Components

5) Softkeys/SERVICE. The

softkeys below the display

1) Handset/Headset. You pick-up

the handset to speak or listen

while making or answering calls,

except when using a headset or

the speaker and microphone.

control changeable functions.

Pressing SERVICE displays the

display. Pressing REGISTER

displays the menu functions of

the softkeys.

2) Speaker. The speaker is

located directly under the

handset. In handsfree operation,

it lets you hear the other parties in

a telephone call.

6) Multifunction buttons. These

buttons are assigned to Call

Appearances, one-touch

numbers, and network features.

3) Numeric Keypad. You use

these twelve keys to enter the

number you are calling or the

special characters *(asterisk) or

#(pound sign).

7) Volume/Contrast buttons. If no

Call Appearance is active, these

buttons control display contrast.

If a CA is active, they control

speaker or handset volume.

4) Display. The display shows

call information, the

calendar/clock, messages, and

menus used to set up local

features.

8) Function buttons. These

buttons provide single-touch

access to ISDN features.

Page 1-2

Chapter 1

( SRS-2100 Overview

LOOP PRG

NOR TEST

Off On 40V DC

Line

Figure 1-2 SRS-2100 Rear View

Switches and Connectors

5) Program switch for data setup.

This switch, labeled "PRG",

places the set in programming

mode when you are setting up

parameters for the data terminal

adapter.

1) ISDN line connector. Use this

RJ-45 connector to plug in the

telephone line. Normally, the line

also provides AC power for the

set.

6) Data connector. This 25-pin

female connector (DB25) appears

only on voice/data terminals.

This connector, labeled "DTE", is

the interface connector for data

transmission.

2) Terminating resistor. This

built-in resistor, labeled "TR",

provides a standard termination

to the ISDN line.

3) DC power connector. This

connector, labeled "40 V DC",

provides an alternative to power

delivered through the ISDN line.

7) Handset/Headset connector.

This jack, located on the set's left

side, allows you to connect either

a handset or a headset.

4) Loopback test switch. This

switch, labeled "LOOP", places

the set in DATA loopback mode.

Loopback is a test for data

transmission, so this switch is

available only if you have a data

terminal adapter in your phone.

Page 1-3

SRS-2100 Overview (

Chapter 1

User-assigned Functions

Function Buttons

The SRS-2100 has six function

buttons. Three of these are

permanently assigned to local

functions: SPEAKER, HOLD, and

REDIAL. For ease of operation,

Fujitsu supports two sets of

telephone company assignments

for network based features. On

the labeled function buttons for

CONFERENCE, DROP, and

TRANSFER, Fujitsu sets accept

the following values or feature

activators:

CONFERENCE

(Button 30, Activator 30 or 60)

Adds parties to an existing call.

DROP

(Button 31, Activator 31 or 62)

Disconnects last party added to

a conference call. With a 5ESS

switch, disconnects a two-party

call.

TRANSFER

(Button 32, Activator 32 or 61)

Transfers a call to a third party

you dial or select.

CONFERENCE

Button 30

Activator 30 or 60

DROP

Button 31

Indicators

Activator 31 or 62

The SRS-2100 has four labeled

front panel indicators:

TRANSFER

Button 32

Activator 32 or 61

MSG........Message Waiting

DTR.........Data Terminal Ready

TXD ........Transmit Data

RXD ........Receive Data

Permanent Functions

SPEAKER

Enables/disables handsfree

operation

When the MSG indicator is lit,

you have either messages or call

requests waiting to be picked up.

The other three indicators relate

to data transmission if your set is

a voice/data set. (see Chapter 4).

HOLD

Holds an active call

REDIAL

Redials the last number you

dialed

Each function button and

multifunction button also has an

indicator. These indicators serve

one of two purposes:

Page 1-4

Chapter 1

( SRS-2100 Overview

Page 1-5

SRS-2100 Overview (

Chapter 1

For Features

29 MIC-OFF

If the button is assigned to a

local or network feature, the

indicator lights when certain

features are activated.

..........

For Calls

If the button is assigned to a

Directory Number or a Call

Appearance on your phone,

the indicator slowly flashes

green for incoming calls,

flashes red if a call is on hold

at your phone, and is steady

red when a call is active on

your phone.

Redial

Hold

Speaker

Figure 1-3 Multifunction

Button Layout

Mulifunction buttons have three

uses:

One-touch

Dial a number you stored there.

MULTIFUNCTION BUTTONS

Network feature

The 32 multifunction buttons on

your SRS-2100 are in three rows

of 10 buttons each along the top

of the front panel (excluding the

button assigned to MIC-OFF),

plus the three unassigned

function buttons to the right of

the numeric keypad. (The

recommended feature

Activate/deactivate a special

network feature, such as call

forwarding.

Directory Number (DN) or

Call Appearance (CA)

Handle incoming and outgoing

calls.

Using one-touch dialing buttons

is described in Chapter 2. Chapter

3 shows how to set-up the

buttons.

assignments for these function

buttons are CONFERENCE,

DROP, and TRANSFER.) Figure

1-3 shows the numbering of the

multifunction buttons. (The

numbers in the figure are

Special features, such as call

forwarding, are provided by the

ISDN network. These features are

selected by your System

illustrative only. They do not

appear on the phone.)

Administrator and assigned to

buttons on your phone during

installation. Your System

Administrator will provide details.

Page 1-6

Chapter 1

( SRS-2100 Overview

In order to simplify ordering and

line installation, Fujitsu has

included pre-set assignments for

some of the most frequently used

network based features. See

Appendix A for these

Note: This Guide uses the term

directory number appearances

to refer to directory numbers

that appear on more than one

Call Appearance button. The

Nortel term for mu ltiple Call

Appearances is Additional

Functional Calls.

assignments.

You use DN or CA buttons to

A telephone can also be

assigned additional directory

numbers. Each such number

can then be assigned to

adjacent buttons as well to

allow multiple call handling on

that line.

handle your calls, as described in

the next two sections. Pressing a

Call Appearance button connects

you to a phone line. This line can

be idle with dial tone for making

an outgoing call, a line containing

an incoming call, or a call on hold.

Any directory number assigned

to one phone can also appear on

another phone, which can then

share the use of that line.

If you are on an active call,

pressing another Call Appearance

button automatically puts the call

on hold. This feature is called

autohold.

Figure 1-4 shows an SRS-2100

whose primary directory number

is 747-3456, with two additional

Call Appearance buttons

assigned that same number. The

telephone's secondary line is 747-

7890, which has two appearances.

Multiple Directory Number

Appearances

Each SRS-2100 associates its

primary directory number with

multifunction button 1. Multiple

appearances of the same directory

number are always on adjacent

Call Appearance buttons. (The

button at the end of a row is

"adjacent to" the button

In the illustration, this set also

has buttons assigned to the

number 747-3482. This could, for

example, be a shared line using

someone else's primary directory

number.

beginning the next row up.)

Page 1-7

SRS-2100 Overview (

Chapter 1

After answering the call, you can

press the second 747-3456 Call

Appearance button to originate

another call. The first call is

automatically put on hold. (The

LED flashes red.) If another call

comes in, you can press the third

Call Appearance button

MIC-OFF

..........

3482

..........

3456

7890

..........

Figure 1-4 Example Line

Assignment

representing 747-3456 to answer

the third call. The second call is

also placed on hold.

Call Handling Example

Suppose your directory number is

747-3456, and the first three

multifunction buttons on your

SRS-2100 have been assigned

that number.

You would then have three calls

on your 747-3456 directory

number. Only then is your 3456

number "busy", that is, when all

three assigned Call Appearance

buttons are in use.

What does it mean to have three

Call Appearance buttons

assigned to one directory

number? It means you can have

up to three calls at the same time

using that single directory

number, though you can talk on

only one at a time.

CALL INFORMATION

DISPLAYS

1=747-3456

(Line 1)

(Line 2)

(Line 3)

(Line 4)

12:55PM TUESDAY MAY 5

For example, if you have no calls

in progress and someone dials

747-3456, your telephone rings

and the LED for the first Call

Appearance button associated

with 747-3456 flashes green. You

can answer the call by pressing

that Call Appearance button and

picking up the handset. (The LED

turns steady red.)

When you make a call, the

number you dialed, including any

prefix, appears on line 1 of the

display, along with an ISDN Call

Identifier (ICI) code if provided at

your installation. (See Appendix

D for a partial list of ICI codes.)

For an incoming call, the calling

party's number appears if the

network supplies the digital set

with the Calling Line

Identification (CLID).

Page 1-8

Chapter 1

( SRS-2100 Overview

When your party answers, the

end of line 3 shows call duration

timing as minutes and seconds in

the form mm:ss. This timer will

record for an hour, up to 59:59,

and then it restarts at 00:00. If the

call cannot go through, line 3

shows a message such as "Busy"

or "NOT ANSWERED".

When you press SERVICE, line 4

of the display changes to show

Pressing REGISTER displays the

menu function of the SRS-2100.

These keys are called softkeys

because the functions they

control change as you use the

menus to set up different features.

Note: In the Menu mode,

1=919 555-2345

(Line 1)

(Line 2)

displayed by pressing SERVICE,

and then REGISTER, softkey 1

also serves as the ENTER key

(for entering information as

indicated in this User's Guide).

12:55 PM TUESDAY MAY 5mm:ss (Line 3)

(Line 4)

SOFTKEYS AND SERVICE

These basic softkey functions are

explained in the indicated

chapters:

UNA-LIST

DATA

CLEAR

DIR-LIST

ENTER

Chapter 2

Chapter 4

Chapter 3

5:20 PM Tuesday January 4

UNA-LIST DATA

CLEAR

DIR-LIST

Service

Standard Softkey Layout

Other names and functions for

these keys are explained in

various contexts throughout the

text.

(The DATA softkey label appears

only if you have a voice/data

terminal.)

Notes

Page 1-9

SRS-2100 Overview (

Chapter 1

Chapter 1................................................................................................................................................

Getting Acquainted With Your Digital Set.......................................................................................

Digital Set Components.......................................................................................................

Telephone Components ......................................................................................................

Function Buttons .................................................................................................................

Indicators...............................................................................................................................

Switches and Connectors ...................................................................................................

MULTIFUNCTION BUTTONS..........................................................................................

CALL INFORMATION DISPLAYS...................................................................................

SOFTKEYS AND SERVICE ................................................................................................

Directory Number Appearances ........................................................................1-6

Information Displays ...........................................................................................1-7

Multifunction Buttons.........................................................................................1-5

Permanent functions............................................................................................1-4

Service key ............................................................................................................1-8

Softkey layout.......................................................................................................1-8

User-assigned functions.....................................................................................1-4

Page 1-10

Chapter 2

( SRS-2100 Voice Features

PLACING AND RECEIVING

CALLS

CHAPTER 2

This section describes how to

make and answer calls with your

SRS-2100 using the handset,

speaker, or a headset. (Headset

setup is described in Chapter 3.)

Each of the set of directions listed

below has two subsections: what

to do if you are not talking on

another call, and what to do if you

are talking on another call.

INTRODUCTION TO VOICE

FEATURES

The Fujitsu SRS-2100 provides

superior call-handling and

simultaneous voice/data

communications. It is one of the

family of Fujitsu Integrated

Services Digital Network (ISDN)

terminals.

· Switching between handset and

handsfree modes

· Placing a call using the handset

· Receiving a call using the

handset

· Placing a handsfree call

· Receiving a handsfree call

· Placing a call using the headset

· Receiving a call using the

headset

For the familiar tasks of dialing,

holding, and answering calls, this

phone operates like others you

have used. However, it also

includes many custom features

explained in later chapters.

5:20 PM Tuesday January 4

UNA-LIST DATA

CLEAR

DIR-LIST

Service

The procedures in this chapter

assume that MIC-OFF is active on

the upper-right button of the

multifunction button array. This

feature is active by default when

you receive your SRS-2100. If for

some reason MIC-OFF is not

active, see "Activating the MIC-

OFF Button", in Chapter 3. The

procedures also assume the

phone is set to ringing line

preference or primary line

Standard Softkey Layout

(The DATA softkey label appears

only if you have a voice/data

terminal.)

Note: Softkey 1 also serves as

the ENTER key (for entering

information as indicated in this

User's Guide).

preference.

Page 2-1

SRS-2100 Voice Features (

Chapter 2

Placing Handset Calls

Switching Between Handset

and Handsfree Modes

If you are not talking on

another call

If you are using the handset

and want to use handsfree

mode

1. Pick up the handset. This

should automatically give you a

dial tone, if not press an idle Call

Appearance (CA).

1. Press SPEAKER and then

replace the handset in its cradle.

You now hear the other parties

through the speaker.

· If this connects you with a

ringing call, follow the

procedure described on page

2-4.

2. If the MIC-OFF LED is red, the

microphone has been turned off.

Press MIC-OFF to turn it back

on (the LED goes dark). The

microphone now picks up your

voice.

· If you want to place the call

from a Call Appearance other

than the one automatically

selected, press its CA button.

3. You can turn off the microphone

by pressing MIC-OFF, allowing

you to hold a private

2. Dial the desired number by

pressing the keys on the

numeric keypad.

conversation with others in the

room. Pressing MIC-OFF again

turns the microphone back on.

3. If your call is not answered, you

can hang up as follows:

a. Replace the handset in its

cradle.

If you are using handsfree

mode and want to use the

handset

b. Press the button in the

handset cradle to get a dial

tone.

Pick up the handset. Your call

continues without interruption.

The handsfree speaker and

microphone are turned off. (You

can turn off the microphone in the

handset by pressing the MIC-

OFF button while using the

handset.)

c. Press DROP.

(5ESS

4. If your call is answered,

converse with the called party.

Page 2-2

Chapter 2

( SRS-2100 Voice Features

5. When your conversation ends,

hang up by replacing the handset

in its cradle. Note the displayed

call duration vanishes after about

three seconds.

c. Press DROP. (5ESS

2. To make your call, dial the

desired number by pressing the

keys on the numeric keypad.

Note: Onhook dialing. In place

of steps 1 and 2, you can dial

the number first and then pick

up the handset. The phone

automatically dials the number.

The number you enter remains

available for dialing for about

three minutes.

3. If your call is not answered, you

can hang up as follows:

a. Replace the handset in its

cradle.

You can also use a one-touch

button, which automatically

selects an idle CA and dials the

number. Steps 1 and 2 are

therefore unnecessary when

you use a one-touch button.

Once the call is dialed, you can

pick up the handset.

b. Press the button in the

handset cradle to get a dial

tone.

4. If your call is answered,

converse with the called party.

5. When your conversation ends,

you have these choices:

Hang up by replacing the

handset in its cradle. Note

the displayed call duration; it

vanishes after about three

seconds.

If you are already talking on

another call

1. Handle the active call in one of

the following ways:

a. End the call by pressing the

button in the handset cradle

to get a dial tone. (You can

also hang up the handset and

pick it up again.)

If you put your original call

on hold, pick up the call by

pressing its red-flashing Call

Appearance button.

Note: You can also use a one-

touch button after handling the

active call. This automatically

dials the number. Skip step 2.

b. Retain the call by pressing an

idle Call Appearance button to

get a dial tone. (The call is

automatically put on hold.)

Page 2-3

SRS-2100 Voice Features (

Chapter 2

Receiving Handset Calls

2. Converse with the calling party.

An incoming call makes the

phone ring and the Call

3. When your conversation ends,

you have the following choices:

Appearance's LED flash green.

Hang up by replacing the

handset in its cradle. Note the

displayed call duration; it

vanishes after about three

seconds.

If you are not talking on

another call

1. Pick up the handset. (Press the

ringing CA if necessary.) The

LED changes to steady red.

If you put your original call on

hold, pick up the call by

pressing its red-flashing Call

Appearance button.

2. Converse with the calling party.

3. When your conversation ends,

hang up by replacing the

handset in its cradle. Note the

displayed call duration; it

vanishes after about three

seconds.

Press DROP. (5ESS

Note: You can turn off the

microphone in the handset by

pressing the MIC-OFF button;

its LED turns red. Sound will

not be transmitted to the called

party, allowing you to hold a

private conversation with others

in the room. To turn the

If you are already talking on

another call

1. Handle the active call in one of

the following ways:

microphone back on, press

MIC-OFF again; the red LED is

turned off.

a. End the call by pressing the

button in the handset cradle.

Then press the green-flashing

Call Appearance button to

answer the incoming call.

Placing Handsfree Calls

A handsfree call uses the

b. Retain the call by pressing the

green-flashing Call

integrated microphone and

speaker instead of the handset.

Appearance button to answer

the incoming call. (The first

call is automatically put on

hold.)

Page 2-4

Chapter 2

( SRS-2100 Voice Features

If you are not talking on

another call

Press DROP. (5ESS

1. Press the SPEAKER button. Its

LED will light red and you will

hear a dial tone (if not, press an

idle Call Appearance). If this

connects you with a ringing call,

follow the procedure "If you are

already talking on another call".

Note: Onhook dialing. In place

of steps 1 and 2, you can dial

the number first and then press

SPEAKER. The phone

automatically dials the number.

The number you enter remains

available for dialing for about

three minutes.

2. Dial the desired number by

pressing the keys on the

numeric keypad.

You can also use a one-touch

button, which automatically

selects handsfree operation on

an idle CA and dials the number.

Steps 1 and 2 are therefore

unnecessary when you use a

one-touch button.

3. If your call is not answered,

press SPEAKER to hang up.

4. If your call is answered,

converse with the called party.

(If the MIC-OFF LED is red, the

microphone has been turned off.

Press MIC-OFF to turn it back

on.)

(See also "Handsfree, Handset,

and Headset Modes", in Chapter

3, "Local Features".)

You can turn off the microphone

by pressing the MIC-OFF button;

its LED will turn red. No sound

will then be transmitted to the

called party, allowing you to hold

a private conversation with others

in the room. To turn the

microphone back on, press MIC-

OFF again; its red LED will go

dark.

If you are already talking on

another call

1. Handle the active call in one of

the following ways:

a. End the call by pressing

SPEAKER. Press SPEAKER

again to get a dial tone.

5. When the conversation is over,

hang up by pressing the

SPEAKER key. Note the call

duration vanishes after about

three seconds.

b. Retain the call by pressing an

idle Call Appearance button,

which gives you a dial tone.

(The call is automatically put

on hold.)

"Continued"

Page 2-5

SRS-2100 Voice Features (

Chapter 2

5. When the conversation is over,

hang up by pressing the

SPEAKER button. Note the

displayed call duration; it

vanishes after about three

seconds.

c. Press DROP. (5ESS

2. Dial the desired number by

pressing the buttons on the

numeric keypad.

3. If your call is not answered, you

can:

Press DROP. (5ESS

You may then pick up the call

you were originally talking on, if

it was held, by pressing its red-

flashing Call Appearance button

and then SPEAKER.

a. Hang up by pressing the

SPEAKER button.

b. Retrieve the original call, if it

was held, by pressing its red-

flashing Call Appearance

button.

Note: Onhook dialing. In place

of steps 1 and 2, you can dial

the number first and then press

SPEAKER. The phone

automatically dials the number.

The numb er you enter remains

available for dialing for about

three minutes.

4. If your call is answered,

converse with the called party.

(If the MIC-OFF LED is red, the

microphone has been turned off.

Press MIC-OFF to turn it back

on.)

You can also use a one-touch

button, after handling the

existing call. This automatically

selects handsfree operation on

an idle CA and dials the number.

Skip step 2.

You can turn off the microphone

by pressing the MIC-OFF

button; its LED will turn red. No

sound will then be transmitted

to the called party, allowing you

to have a private conversation

with others in the room. To turn

the microphone back on, press

MIC-OFF again; its red LED will

go dark.

(See also "Handsfree, Handset,

and Headset Modes", in Chapter

3, "Local Features".)

Page 2-6

Chapter 2

( SRS-2100 Voice Features

Receiving Handsfree Calls

(See also "Handsfree, Handset,

and Headset Modes", in Chapter

3, "Local Features".)

A handsfree call uses the

integrated microphone and

speaker instead of the handset.

An incoming call makes the

phone ring and the Call

If you are already talking on

another call

Appearance's LED flash green.

1. Dispose of the active call in one

of the following ways:

If you are not talking on

another call

a. End the call by pressing

SPEAKER. Then press

1. Press SPEAKER and, if

necessary, the green-flashing

Call Appearance button.

SPEAKER and, if necessary,

press the green-flashing Call

Appearance button to answer

the incoming call.

2. Converse with the calling party.

(If the MIC-OFF LED is red, the

microphone has been turned off.

Press MIC-OFF to turn it back

on.)

b. Retain the call by pressing the

green-flashing Call

Appearance button to answer

the incoming call. (The first

call is automatically put on

hold.)

You can turn off the microphone

by pressing the MIC-OFF

button; its LED will turn red. No

sound will then be transmitted

to the called party, allowing you

to have a private conversation

with others in the room. To turn

the microphone back on, press

MIC-OFF again; its red LED will

go dark.

2. Converse with the calling party.

(If the MIC-OFF LED is red, the

microphone has been turned off.

Press MIC-OFF to turn it back

on.) You can turn off the

microphone by pressing the

MIC-OFF button; its LED will

turn red. No sound will then be

transmitted to the called party,

allowing you to have a private

conversation with others in the

room. To turn the microphone

back on, press MIC-OFF again;

its red LED will go dark.

3. When your conversation ends,

hang up by pressing SPEAKER.

Note the call duration; it

vanishes after about three

seconds.

Press DROP. (5ESS

Page 2-7

SRS-2100 Voice Features (

Chapter 2

3. When your conversation ends,

hang up by pressing SPEAKER.

Note the dis played call

1. Press SPEAKER. Its LED will

light red and you will hear a dial

tone. (If this connects you with

a ringing call, follow the

duration; it vanishes after about

three seconds. You may then

pick up the call you were

directions in Receiving Headset

Calls.)

originally talking on, if it was

held, by pressing its red-

flashing Call Appearance button

and then pressing SPEAKER.

2. Dial the desired number by

pressing the buttons on the

numeric keypad.

(See also "Handsfree, Handset,

and Headset Modes", in Chapter

3, "Local Features".)

3. If your call is not answered,

press SPEAKER to hang up.

4. If your call is answered,

converse with the called party.

Placing Headset Calls

5. When your conversation ends,

hang up by pressing SPEAKER.

Note the call duration; it

vanishes after about three

seconds.

If you are not talking on

another call

Place the headset on your head in

a position comfortable for hearing

and talking. If necessary, unplug

the handset from the jack on the

phone's left side. Plug the

headset into the same jack. Also

check that headset mode is

activated. (See Chapter 3 for

details.) The speaker and

microphone will be disabled. All

dialing tones and telephone

conversation will be audible only

through the headset. Your voice

and any other transmitted sounds

will go through the headset

microphone only.

Note: Onhook dialing. In place

of steps 1 and 2, you can dial

the number first and then press

SPEAKER. The phone

automatically dials the number.

The number you enter remains

available for dialing for about

three minutes.

You can also use a one-touch

button, which automatically

selects an idle CA and dials the

number. Steps 1 and 2 are

therefore unnecessary when

you use a one-touch button.

(See also "Handsfree, Handset,

and Headset Modes", in Chapter

3, "Local Features".)

Page 2-8

Chapter 2

( SRS-2100 Voice Features

If you are already using the

headset and talking on

another call

Note: Onhook dialing. In place

of steps 1 and 2, you can dial

the number first and then press

SPEAKER. The phone

1. Handle the existing call in one of

the following ways:

automatically dials the number.

The number you enter remains

available for dialing for about

three minutes.

a. End the call by pressing

SPEAKER. Then press

SPEAKER again to get a dial

tone.

You can also use a one-touch

button after handling the

existing call. This automatically

selects an idle CA and dials the

number. Skip step 2.

b. Retain the call by pressing an

idle Call Appearance button,

which gives you a dial tone.

(The call is automatically put

on hold.)

(See also "Handsfree, Handset,

and Headset Modes", in Chapter

3, "Local Features".)

2. Dial the desired number by

pressing the keys on the

numeric keypad.

Receiving Headset Calls

An incoming call makes the Call

Appearance's LED flash green.

3. If your call is not answered,

hang up by pressing SPEAKER.

If you are not talking on

another call

4. If your call is answered,

converse with the called party.

Place the headset on your head in

a position comfortable for hearing

and talking. If necessary, unplug

the handset from the jack on the

phone's left side. Plug the

headset into the same jack. Also

check that headset mode is

activated. (See Chapter 3 for

details.)

5. When the conversation is over,

hang up by pressing SPEAKER.

Note the displayed call

duration; it vanishes after about

three seconds.

You may then pick up your

original call, if it was held, by

pressing SPEAKER and, if

necessary, the call's CA button.

Page 2-9

SRS-2100 Voice Features (

Chapter 2

The handset, speaker, and

microphone will be disabled. All

dialing tones and telephone

conversation will be audible only

through the headset. Your voice

and any other transmitted sounds

will go through the headset

microphone only.

b. Retain the call by pressing the

green-flashing Call

Appearance button to answer

the incoming call. (The first

call is automatically put on

hold.)

2. Converse with the calling party.

1. Press SPEAKER and, if

necessary, press the green-

flashing Call Appearance

button.

3. When your conversation ends,

hang up by pressing SPEAKER.

Note the displayed call

duration; it vanishes after about

three seconds.

2. Converse with the calling party.

You may then pick up the call you

were originally talking on, if it was

held, by pressing its red-flashing

Call Appearance button and then

pressing SPEAKER.

3. When your conversation ends,

hang up by pressing SPEAKER.

Note the displayed call

duration; it vanishes after about

three seconds.

(See also "Handsfree, Handset,

and Headset Modes", in Chapter

3, "Local Features".)

(See also "Handsfree, Handset,

and Headset Modes", in Chapter

3, "Local Features".)

FUNCTION BUTTONS

If you are already using the

headset and talking on

another call

The SRS-2100 has six function

buttons, located to the right of

the numeric keypad. The

1. Dispose of the active call in one

of the following ways:

REDIAL, SPEAKER, and HOLD

buttons are permanently assigned

to local functions, as shown in

Figure 2-1. The other three

buttons are multifunction buttons

you can assign to any feature,

one-touch button, or Call

a. End the call by pressing

SPEAKER. Then press the

green-flashing Call

Appearance button to answer

the incoming call.

Appearance.

Page 2-10

Chapter 2

( SRS-2100 Voice Features

For ease of operation, Fujitsu

supports two sets of telephone

company assignments for

network based features. On the

labeled function buttons for

CONFERENCE, DROP, and

TRANSFER, Fujitsu sets accept

the following values or feature

activators:

SPEAKER

Enables/disables handsfree

operation

MIC-OFF

Turns microphone off/on during

handsfree operation

REDIAL

Redials the last number you

dialed

CONFERENCE

Button 30

Activator 30 or 60

HOLD

Holds an active call

DROP

Button 31

Activator 31 or 62

CONFERENCE

Adds additional parties to an

existing call

TRANSFER

Button 32

Activator 32 or 61

DROP

CONFERENCE

DROP

Disconnects last party added to a

conference call

TRANSFER

REDIAL

TRANSFER

Transfers a call to a third party

you dial or select

HOLD

SPEAKER

Figure 2-1 Function Buttons

REDIAL

Another function button, MIC-

OFF, is typically active on the

upper-right button of the

Dials the last number dialed

on this phone

multifunction button array.

This feature is useful if you need

to call someone back a second

time, perhaps because their line

was busy the first time.

The descriptions below briefly

identify each function button.

The following pages explain the

buttons in more detail. SPEAKER

and MIC-OFF are explained earlier

in this chapter in the sections on

placing and receiving handsfree

calls.

Page 2-11

SRS-2100 Voice Features (

Chapter 2

Page 2-12

Chapter 2

( SRS-2100 Voice Features

Using REDIAL Before Lifting

the Handset or Pressing

SPEAKER

HOLD

Retains connection with an

existing call until you can

return to it

1. Press REDIAL. The last number

dialed appears on the display

and is redialed automatically

through the speakerphone. Pick

up the handset if you want this

to be a handset call.

HOLD lets you keep a call active

even though you are no longer

directly connected with it. This

feature is useful if you need to

perform some action away from

your phone, such as looking up

some information.

2. If there are no idle Call

Appearances available, pressing

REDIAL brings the number to

the screen but does not dial.

When an idle Call Appearance

later becomes available,

pressing the CA button dials

the number in handsfree mode.

(Lift the handset, if you prefer.)

The autohold feature

automatically puts an active call

on hold whenever you press

another Call Appearance. You

can also press HOLD to manually

put a call on hold.

1. To manually put a call on hold,

press HOLD while you have an

active call in progress. The Call

Appearance LED changes from

steady red to flashing-red.

Using REDIAL after Lifting

the Handset or Pressing

SPEAKER

The phone retains each call you

place on hold until you

1. If you don't hear a tone, press an

idle Call Appearance button.

reconnect with it (or the other

party hangs up). You are now

free to take other actions,

including making and receiving

other calls.

2. Press REDIAL. The last number

dialed appears on the display

and is dialed automatically.

2. To reconnect with a call on hold,

press its flashing Call

Appearance button. Its LED

changes from flashing-red to

steady red, and you are

reconnected to the call.

Page 2-13

SRS-2100 Voice Features (

Chapter 2

CONFERENCE

· If the person answers, you

can talk privately before

joining the conference.

Telephone conferences with

multiple participants

· If the line is busy or the

person does not answer, press

DROP. Then press the

flashing Call Appearance

button to return to the initial

call.

Conference is a network-based

feature that you must subscribe

to from your telephone company.

This description assumes that

you have assigned the

Conference feature to one of your

SRS-2100 function buttons.

· To retain the second party

without having a conference,

press HOLD and then press

the flashing Call Appearance.

This allows you to speak to

the initial caller while keeping

the second call on hold. To

make this a Conference call,

press the CONFERENCE

The number of conference call

participants allowed depends on

the number specified when you

subscribe to the feature. Ask

your System Administrator how

many participants are allowed on

your Conference feature.

button and go to step 3.

3. Press CONFERENCE.

Setting Up a Conference Call

The CONFERENCE button stays

lit to indicate that a conference

call is in progress.

After establishing the initial call,

add participants to the conference

call by following these steps:

If you have a conference feature

for more than three parties, you

may add more participants to the

conference, repeating the

preceding three steps as many

times as required up to the

1. Press CONFERENCE.

The CONFERENCE button

lights up. The initial call is

placed on hold, and the next

available CA is selected.

maximum number of participants.

2. Dial the number of the person

you want to add to the

conference.

Select any CA that is ringing or

on hold.

Page 2-14

Chapter 2

( SRS-2100 Voice Features

To add more participants to the

conference, repeat the preceding

three steps as many times as

required up to the maximu m

number of participants.

DROP

Cancels connection with last

party added to a conference

call, or disconnects call if

only two participants are

connected (5ESS)

Dropping Other People from

a Conference Call

Drop is a network-based feature

that you must subscribe to from

your telephone company. This

description assumes that you

have assigned the Drop feature to

one of your SRS-2100 function

buttons.

To drop the last person added,

either press DROP or ask the last

person added to hang up.

Pressing DROP when only two

participants are connected

disconnects the call.

Pressing DROP at the end of a

regular call does nothing.

(DMS-100

Dropping Out of the

Conference Call Yourself

Pressing DROP at the end of a

regular two-party call disconnects

Some installations leave the other

conference participants

the call.

(5ESS

connected if you disconnect.

Ask your System Administrator

whether your Conference feature

works this way.

During a conference call, the

DROP feature allows the

originator of the call to drop the

last participant added. Other

participants can drop out of the

call simply by hanging up.

Otherwise, when you disconnect,

all other conference participants

are disconnected also.

You can use the DROP button

repeatedly until you have

dropped everyone but the

participant of the original two-

party call. To end the call, hang

up normally.

(

DMS-100

Page 2-15

SRS-2100 Voice Features (

Chapter 2

Warning: Pressing DROP at the

end of a conference call drops

both participants.

If that directory number has no

idle Call Appearance, you must

select a Call Appearance of

another directory number.

Using DROP on a Conference

Call

2. Dial the third party.

3. Once connected, announce the

transfer to the person who

Press the DROP button. This

ends your connection with the

last party you added to the call,

but any others on the call stay

connected. If only two parties

remain, the call is disconnected.

answers and converse privately.

4. Press TRANSFER again, and

hang up.

The third party, just called, is

connected to the party held for

transfer. You are dropped from

the call, and the other two

parties remain connected.

The display of the call's duration

continues until the call is over.

TRANSFER (5ESS

Note: A "blind" transfer is where

you do not talk to the person

you are transferring the call to.

To perform a blind transfer, wait

for the person's phone to ring,

press the TRANSFER key, and

hang up.

Transfers a call to another

phone and announces the

transfer privately

To transfer a call, follow these

steps:

1. Press TRANSFER while on an

active call.

Questions, Details, or

Alternatives

The LED of the Call Appearance

in use flashes red; the called or

calling party is automatically

placed on hold.

If no one answers the destination

number, hang up. Press the

SPEAKER button, the Switch

Hook, or, with a Lucent switch,

press DROP. Then press the Call

Appearance holding the original

call. This cancels the attempted

transfer and returns you to the

call.

An idle Call Appearance is

selected. Its LED lights steady

red and a dial tone sounds.

Page 2-16

Chapter 2

( SRS-2100 Voice Features

TRANSFER (DMS-100

· If the person answers, you

can talk privately before

completing the transfer. To

place this person on hold

without transferring the call,

press HOLD. To reconnect

with this person, press HOLD

again.

Transfers a call to another

phone and announces the

transfer privately

Transfer is a network-based

feature that you must subscribe

to from your telephone company.

This description assumes that

you have assigned the Transfer

feature to one of your SRS-2100

function buttons.

· If the line is busy or the

person does not answer, press

the button in the handset

cradle (press SPEAKER if you

are using handsfree mode).

Then press the flashing Call

Appearance button to return

to the original call.

Note: In some installations,

transferring calls is

accomplished without a

TRANSFER button. If your set

lacks a TRANSFER button, ask

your System Administrator how

to transfer a call.

Note: A "blind" transfer is where

you do not talk to the person

you are transferring the call to.

To perform a blind transfer, wait

for the person's phone to ring,

press the TRANSFER key, and

hang up.

To transfer a call, follow these

steps:

1. While still on the call, press

TRANSFER.

3. You can complete the transfer

these two ways:

The TRANSFER button indicator

lights up.

a. After announcing the transfer,

just press TRANSFER.

The call is put on hold and its Call

Appearance indicator flashes red.

b. To allow all three parties to

talk together, press the

flashing Call Appearance

button again; then press

TRANSFER when you want

to drop out.

2. An idle CA is selected. Dial the

number of the person you want

to transfer the call to.

Page 2-17

SRS-2100 Voice Features (

Chapter 2

4. Hang up the handset or, in

handsfree mode, press

SPEAKER.

· If the person answers, you

can talk privately before

completing the transfer. To

place this person on hold

without transferring the call,

press HOLD.

You are disconnected from the call,

leaving the other two parties

connected.

· If the line is busy or the

person does not answer, press

the button in the handset

cradle (press SPEAKER if you

are using handsfree mode).

Then press the flashing Call

Appearance button to return

to the original call. To make

this a conference call, press

the CONFERENCE button and

go to step 3.

TRANSFER ( EWSD

Transfers a call to another

phone and announces the

transfer privately

Transfer is a network-based

feature that you must subscribe

to from your telephone company.

3. Hang up the handset, or, in

handsfree mode, press

SPEAKER.

Note: In Siemens installations,

transferring calls is

accomplished without a

TRANSFER button.

You are disconnected from the

call, leaving the other two parties

connected.

To transfer a call, follow these

steps:

1. Answer the incoming call, then

while still on the call, press

CONFERENCE.

ONE-TOUCH CALLING

Pressing a one-touch button

causes the phone to dial the

stored number just as if you were

pressing the keys on the numeric

keypad. (Chapter 3 explains how

to set up one-touch buttons.)

The CONFERENCE button

indicator lights up.

2. An idle CA is selected. Dial the

number of the person you want

to transfer the call to.

The call is put on hold and its Call

Appearance indicator flashes red.

Page 2-18

Chapter 2

( SRS-2100 Voice Features

Using a One Touch Button to

Make a Call

Storing a Code on a One-

Touch Button

Just press it. If no other call is

active, the SRS-2100 selects an

idle Directory Number, turns on

the speaker and microphone, and

dials the number. (If the MIC-

OFF LED is red, the microphone

has been turned off, so press

MIC-OFF to turn it back on.)

You can store a special code on

its own one-touch button just as

you do an ordinary telephone

number. Once you establish an

active call, you can press the one-

touch button to send the special

code. These numbers are sent

using the standard DTMF tones

that these systems normally

require.

If you already have a dial tone,

then pressing the one-touch

button plays back the stored

number as if you were dialing.

Including Codes in a One-

Touch Number

Dialing Special Codes Using

One-touch Buttons

You can code both telephone

numbers and one or more special

code numbers on a single one-

touch button, with appropriate

pauses between numbers to allow

for system response. You can

code up to 30 digits, with each

pause character counting as one

digit.

The one-touch feature provides

two ways of supplying special

codes such as credit card

numbers, passwords, personal ID

numbers, and voice mail access

codes. You can store a code on

its own one-touch button or you

can include special codes as part

of a single one-touch number.

The following example illustrates

the sequence for accessing voice

mail. The SRS-2100 sends the

numbers up to the first pause,

represented by a comma, as an

out-of-band, D-channel call

request. When the call connects,

the digital set waits one second

and then begins sending the

additional numbers as tones on

the B-channel, with a two-second

pause for each additional comma.

Page 2-19

SRS-2100 Voice Features (

Chapter 2

UNANSWERED CALL

In the example, the digital set

sends the voice mail access code,

pauses for two seconds while the

system switches to voice mail,

and then sends the caller's voice

mail password.

LOGGING (UNA-LIST)

Once enabled, this feature

records information about

incoming calls that were not

answered at this phone.

8 2 4 7 6 2 9 , 9 9 , , 2 5 0 2

Calling Number

Voice mail

password

The UNA-LIST feature records

information from the eight most

recent unanswered calls, showing

the date, the time, and the

1st pause (1 second)

4 second pause

Voice mail access

telephone number and name (if

provided) of the calling party.

The ninth and later unanswered

calls replace the first, second, and

so forth, in order, so that your

UNA-LIST always has the eight

most recent calls. If the caller

gets a busy signal, the call is not

considered "unanswered".

Use this feature for any call

requiring multiple number entry.

For example, use the feature to:

Connect to an alternative

public network using the

access number and then send

the number of the person you

want to call

Multiple calls from the same

number are listed only once.

Send the sometimes

complicated sequence of

numbers needed to connect to

a private network number

Chapter 3 explains how to

program your phone to support or

suppress the UNA-LIST feature.

Using the UNA-LIST Feature

Navigate your way through a

call answering system that

requires you to respond to a

number of voice menu options

If you have unanswered calls, a

black dot appears next to the

word UNA-LIST on line 4 of your

SRS-2100 display. If the dot is

blinking, there have been eight or

more such calls, and the

information from the next

unanswered call will record over

the oldest call in the list.

Page 2-20

Chapter 2

( SRS-2100 Voice Features

If a new unanswered call is from

the same party as one already in

the UNA-LIST, only the new call's

data is retained. This feature

prevents filling all eight available

positions with calls made from the

same phone.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

12:15PM

WEDNESDAY

APR 5

UNA-LIST

DATA CLEAR

DIR-LIST

Each record is retained until you

follow the deletion procedure

described below, or until another

unanswered call stores new

information over it.

To see the data for each

unanswered call, press UNA-LIST

(softkey 1). The resulting screen

looks something like this:

777-1111

4-05

11:10AM SATURDAY MARCH 2

UNA-LIST DATA CLEAR

12:15PM

Returning a Call

DIR-LIST

To return a call displayed by

unanswered call logging, follow

these steps:

The 777-1111 is the number of the

calling party.

1. Press any idle Call Appearance

button. (Handsfree mode is

automatic. For handset use, lift

the handset.)

Note: The call time indication is

based on the phone's

calendar/clock. To ensure

accurate reporting, be sure the

calendar/clock is set properly

(see Chapter 3).

You can also dial the number

while onhook, and then lift the

handset or press SPEAKER after

dialing all the digits.

Each time you press UNA-LIST

(softkey 1), the data for the next

unanswered call is displayed.

The list cycles. The first display

is information from the oldest call,

then the next oldest call, and so

forth. After the data for the most

recent unanswered call is

2. Dial the number shown on the

UNA-LIST display.

As soon as you go offhook or

begin dialing the number while

onhook, the unanswered call

number shifts to the second line

for reference. The first line shows

the digits you are dialing.

displayed, pressing UNA-LIST

again shows the oldest call's data.

Page 2-21

SRS-2100 Voice Features (

Chapter 2

Placing a Call Using the

If the call is answered, you can

converse with the party reached.

If not, hang up by replacing the

handset in its cradle or, in

Personal Directory

1. Press DIR-LIST (softkey 1).

handsfree mode, hang up by

pressing the SPEAKER button.

2. Scroll to the name of the person

you want to call, or enter the

Directory Address (01, 02, etc.)

for that person.

If the UNA-LIST dot on the

display is flashing, you should

delete at least one entry to

prevent the loss of the oldest

entry.

3. Press ENTER.

4. Lift the handset or press the

speaker key to place your call.

Deleting a Record from the

UNA-LIST

To delete a record, press UNA-

LIST (softkey 1) until the record is

displayed, and then press # and

CLEAR (softkey 3). To see or

delete the next UNA-LIST record,

you must press UNA-LIST again.

Notes

Page 2-22

Chapter 2

( SRS-2100 Voice Features

Notes

Page 2-23

SRS-2100 Voice Features (

Chapter 2

Chapter 2................................................................................................................................................

INTRODUCTION TO VOICE FEATURES........................................................................................

PLACING AND RECEIVING CALLS.................................................................................

Switching Between Handset and Handsfree Modes ......................................................

Placing Handset Calls ..........................................................................................................

Receiving Handset Calls .....................................................................................................

Placing Handsfree Calls .......................................................................................................

Receiving Handsfree Calls ..................................................................................................

Placing Headset Calls ..........................................................................................................

Receiving Headset Calls ......................................................................................................

FUNCTION BUTTONS .......................................................................................................

REDIAL..................................................................................................................................

HOLD .....................................................................................................................................

CONFERENCE

ï( DMS-100ï ....................................................................

CONFERENCE ï(5ESSï ....................................................................................................

DROP......................................................................................................................................

TRANSFER ï( DMS-100ï ...............................................................................................

TRANSFER ï(5ESSï .......................................................................................................

ONE-TOUCH CALLING......................................................................................................

Using a One Touch Button to Make a Call ......................................................................

Dialing Special Codes Using One-touch Buttons...........................................................

UNANSWERED CALL LOGGING (UNA-LIST)..............................................................

Using the UNA-LIST Feature.............................................................................................

Returning a Call ....................................................................................................................

Deleting a Record from the UNA-LIST.............................................................................

Conference ..........................................................................................................2-13

DROP....................................................................................................................2-14

Function buttons................................................................................................2-10

Handset calls .........................................................................................................2-2

HOLD ...................................................................................................................2-12

One touch calling ...............................................................................................2-17

One-touch button codes ...................................................................................2-18

Personal Directory - placing calls ....................................................................2-21

Placing calls ...........................................................................................................2-1

Receiving calls ......................................................................................................2-1

Receiving handset calls .......................................................................................2-4

Redial....................................................................................................................2-11

Switching between handset and handsfree modes.........................................2-2

TRANSFER .........................................................................................................2-15

Transferring a call...............................................................................................2-16

Unanswered call logging description..............................................................2-19

Page 2-24

Chapter 2

( SRS-2100 Voice Features

Page 2-25

Chapter 3

( SRS-2100 Local Features

Note: Options 8 (SPID) and 10

(KEY-ATTR) in Service Mode

are installation functions

usually performed by your

System Administrator or phone

maintenance personnel. (See

Appendix B.)

CHAPTER 3

LOCAL FEATURES

This chapter explains how to use

the display and softkeys to set

the features controlled by the

SRS-2100. The first section

describes the Service Mode, from

which you make all changes to

local features. Subsequent

5:20 PM Tuesday January 4

UNA-LIST DATA

CLEAR

DIR-LIST

Service

sections describe how to set each

feature, in the following order:

Standard Softkey Layout

(The DATA softkey label appears

only if you have a voice/data

terminal.)

· Setting ringer volume, tone, and

operating modes

· Programming one-touch buttons

· Setting the calendar/clock

· Reinitializing the phone

· Enabling unanswered call

logging (UNA-LIST)

Note: Softkey 1 also serves as

the ENTER key (for entering

information as indicated in this

User's Guide).

· Selecting handsfree (speaker),

handset, or headset operation

· Using Call Announce Intercom

· Using Q.931 message logging

· Activating or deactivating the

MIC-OFF button

SERVICE MODE OPERATIONS

The SRS-2100 has a 13-item menu

from which you select options to

change SRS-2100 local features.

· Choosing an option for how the

SRS-2100 selects a Call

Appearance button when you

go offhook

· Setting-up the Personal

Directory

Note: Anytime you are in the

normal display mode and wish

to enter service mode, you must

first press the SERVICE key.

This will change softkey 4 to the

the menu for the service mode.

A final section gives an example

of how to correct mistakes while

setting local options in Service

Mode.

Page 3-1

SRS-2100 Local Features (

Chapter 3

Note: The procedures to set local

features require extensive use of

the softkeys located below the

display.

SELECT ITEM

(1-13)

5: HANDS-FREE MODE 6: HAND-

SET/HEAD-SET

7: RINGER MODE

8: SPID/TEI ASSIGN

CLEAR

ENTER

Some of the data entry screens in

Service Mode procedures have

built-in timers. If you do not enter

information within 15 seconds,

the display reverts back to the

menu for selecting the feature you

were using. You must reselect the

feature and start over.

Press NEXT again to see the third

menu:

SELECT ITEM

(1-13)

9: MESSAGE LOGGING 10: KEY

ATTRIBUTE

11: INTERCOM FEATURE 12: MIC MUTE

MODE

If for any reason you become

confused while working in Service

Mode, you can always press

the menu selections and start

over.

ENTER

CLEAR

Press NEXT again to see the

fourth and final menu:

SELECT ITEM

(1-13)

Selecting a Menu Option

13: PREFERENCE MODE

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . .

You can display and choose

among the thirteen menu options

at any time, as follows:

ENTER

CLEAR

1. Press SERVICE, then REGISTER

(softkey 4) to display the menu

options. The screen looks like

this:

Press NEXT repeatedly to cycle

through these four menus.

SELECT ITEM

(1-13)

1: ONE-TOUCH 2: CALENDAR/CLOCK

3: INITIAL

MODE

4: UNA-LIST SERVICE

NEXT CLEAR

ENTER

To see the next menu screen,

press NEXT (softkey 2):

Page 3-2

Chapter 3

( SRS-2100 Local Features

2. To select the option you want,

press the appropriate key(s) on

the numeric keypad to dial 1 to

13 (do not press one of the four

buttons under the screen) and

then press ENTER (softkey 1).

If you notice a mistake after

pressing ENTER and want to

cancel the keypad entry, press

asterisk (*). To clear an entry

before pressing ENTER, press

CLEAR (softkey 3).

Once you are familiar with the

menu choice numbers, you can

go directly to the one you want

after pressing REGISTER. For

example, you can abbreviate the

key sequence REGISTER NEXT

7 ENTER to REGISTER 7

ENTER, getting to the RINGER

screen without displaying the

other menus shown in this

section.

Notes on Entering

Information

When the displayed entry is

acceptable, press ENTER to retain

it and display the next parameter

screen.

To change a numerical entry

before you press ENTER, press

CLEAR (softkey 3) and enter the

desired value.

3. To exit Service Mode, press

forget to exit, Service Mode is

automatically canceled after four

minutes, or whenever you pick

up the handset or press

SPEAKER.

Whenever REGISTER is pressed,

it either enters or exits Service

Mode, no matter what else may be

in progress.

To change a menu selection or a

numerical entry after you press

ENTER, press asterisk (*). In

some cases, this returns you to

the preceding data entry screen,

where you can enter the correct

information. In other cases, you

return to the Service Mode main

menu and must redo the

Note: If you enter Service Mode

during a call, special features

such as Call Pickup and Call

Forwarding are temporarily

disabled. However, regular

calling controls such as HOLD,

SPEAKER, MIC-OFF, and call

disconnection remain available.

procedure from there.

PROGRAMMING A BUTTON

FOR ONE-TOUCH DIALING

Page 3-3

SRS-2100 Local Features (

Chapter 3

SRS-2100 multifunction buttons

can be set to automatically dial

numbers you enter (up to 30

digits each).

The numbers you program can be

any of the following:

Standard telephone numbers,

including the outside line

access code (usually 9) if

required

Special codes such as a

personal ID number or a voice

mail access code, including *

and #

A combination of a standard

telephone number plus one or

more special codes, with

pauses between the elements

to allow for system response

time

Page 3-4

Chapter 3

( SRS-2100 Local Features

The one-touch feature overview

in Chapter 2 discusses these

possibilities in greater detail and

explains how to dial using a one-

touch button.

ENTER DIRECTORY NUMBER

(12)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

Programming a One-Touch

Button

The multifunction button's

number is at the far right of line 1.

In this example it is 12.

To program a multifunction

button for a one-touch number,

follow these steps:

3. To program a standard

telephone number or a special

code, press the keypad digits

for the number you want

recorded. Include the outside

access code (such as 9) and

area code for long distance.

The digits show on the second

line:

1. Press Service, then REGISTER

(softkey 4), 1, ENTER (softkey

1). This screen appears:

ONE-TOUCH

SELECT ASSIGN KEY

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

ENTER DIRECTORY NUMBER

(12)

The indicators for previously

assigned one-touch buttons will

be green.

942229876543

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

The indicators for buttons

assigned to Directory Numbers,

Call Appearances, and features

will be red. You cannot program

the buttons with red indicators for

one-touch dialing.

To program a number that

includes pauses and special

codes, use the keypad to enter

the digits and the HOLD button

to enter pauses, which appear on

the display as commas. The

example shows a standard

telephone number followed by a

voice mail access code and a

voice mail password.

2. Press the unassigned button

you want as your one-touch

button. This screen appears:

Page 3-5

SRS-2100 Local Features (

Chapter 3

Correcting Mistakes

ENTER DIRECTORY NUMBER

(12)

How you correct a mistake

depends on where you are in the

programming procedure:

8247629,99,,2502

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

Before pressing ENTER - to

record the number, press

CLEAR (softkey 3) to erase the

number. Then enter the correct

number.

Note: If you try to exceed the 30-

digit limit, the set refuses the

input and the display remains

unchanged.

After pressing ENTER - if the

number on the COMPLETED

screen is incorrect, press the

multifunction button again.

The ENTER DIRECTORY

NUMBER screen appears

showing the incorrect number.

Enter the correct number and

then press ENTER. The correct

number appears on the display

as you enter it and replaces the

incorrect number.

4. Press ENTER (softkey 1). The

associated LED turns green, and

the word COMPLETED appears,

remaining for 15 seconds:

ENTER DIRECTORY NUMBER

942229876543

(12)

COMPLETED

ENTER

CLEAR

5. Complete the procedure in one

of these ways:

Changing or Canceling the

Number Stored in a One-

Touch Button

To return to the normal display,

press REGISTER (softkey 4).

To change or cancel the one-

touch number currently stored on

a one-touch button, follow these

steps:

To program another one-touch

number, press an unassigned

multifunction button. (You can

also press a currently assigned

one-touch button to change or

cancel its one-touch number.)

1. Press SERVICE, then REGISTER

(softkey 4), 1, ENTER (softkey

1). This screen appears:

To return to the Service Mode

main menu, press asterisk (*).

ONE-TOUCH

SELECT ASSIGN KEY

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

Page 3-6

Chapter 3

( SRS-2100 Local Features

ENTER

CLEAR

The indicators for previously

assigned one-touch buttons will

be green.

Page 3-7

SRS-2100 Local Features (

Chapter 3

The normal SRS-2100 display

includes the date, time, and day of

the week. You can set the date

and time by using the procedure

described below.

2. Press the one-touch button

whose number you wish to

change or cancel. The ENTER

DIRECTORY NUMBER screen

appears showing the currently

assigned number:

ENTER DIRECTORY NUMBER

(12)

8247629,99,2502

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

3. Complete the procedure in one

of these ways:

To change the number, enter a

new number. Then press

ENTER (softkey 1).

The new number appears on

the display as you enter it, and

replaces the old number.

To cancel the number, press

CLEAR (softkey 3) and then

ENTER.

The button is canceled as a

one-touch button, and the

green indicator goes dark.

To leave the number

unchanged, press REGISTER

(softkey 4) to return to the

normal display.

SETTING THE

CALENDAR/CLOCK

Page 3-8

Chapter 3

( SRS-2100 Local Features

Notes on Entering

Information

If the value you have entered is

acceptable, press ENTER to

record it and display the next

parameter screen. To retain the

currently displayed

calendar/clock value for a

parameter, you can press ENTER

without bothering to reenter the

value.

To change a numerical entry

before you press ENTER, press

CLEAR (softkey 3) and enter the

desired value.

To change a menu selection or a

numerical entry after you press

ENTER, press asterisk (*). This

returns you to the preceding data

entry screen, where you can enter

the correct information.

Setting Calendar and Clock

Values

To set the calendar/clock, follow

these steps:

1. Press Service, then REGISTER

(softkey 4), 2, ENTER (softkey

1). This screen appears:

ENTER CALENDAR/CLOCK

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

8: 06PM

ENTER

SUNDAY APR 30

NEXT CLEAR

Page 3-9

SRS-2100 Local Features (

Chapter 3

2. Press ENTER again. The first

input screen appears:

12: 55PM '94 APR 30

ENTER

CLEAR

ENTER CALENDAR/CLOCK

INPUT HOUR

8: 06PM '94 APR 30

ENTER

CLEAR

3. Enter the present hour (1-12)

using the numeric keypad and

then press ENTER.

The screen changes to reflect

your entry and to prompt for the

minute. In this example, assume

you entered 12.

ENTER CALENDAR/CLOCK

INPUT MINUTE

12: 06PM '94 APR 30

ENTER

CLEAR

Note: If you enter #, *, or too

large a value, such as 33, for the

hour, it is ignored, and you must

supply a valid entry.

4. Enter the present minute using

the numeric keypad and then

press ENTER (softkey 1).

The screen changes to reflect

your entry and to prompt for AM

or PM. In this example, assume

you entered 55.

ENTER CALENDAR/CLOCK

INPUT 0: AM 1: PM ->

Page 3-10

Chapter 3

( SRS-2100 Local Features

5. Press keypad 0 for AM or 1 for

PM and then press ENTER.

The screen changes to reflect

your entry and to prompt for the

year. In this example, assume you

entered 1 for PM.

ENTER CALENDAR/CLOCK

INPUT YEAR

12: 55PM '94 APR 30

ENTER

CLEAR

6. To accept the year displayed,

'94, press ENTER.

To change the year, press two

numbers on the numeric keypad

for the year you want and then

press ENTER.

The screen changes to reflect

your entry and to prompt for the

month. In this example, assume

you accepted the displayed year.

ENTER CALENDAR/CLOCK

INPUT MONTH

12: 55PM '94 APR 30

ENTER

CLEAR

7. Enter the present month (1 to 12)

using the numeric keypad and

then press ENTER.

The screen changes to reflect

your entry and to prompt for the

date. In this example, assume you

entered 5 for May.

Page 3-11

SRS-2100 Local Features (

Chapter 3

REINITIALIZING THE PHONE

ENTER CALENDAR/CLOCK

INPUT DAY

This process removes all your

one-touch numbers and network-

determined key assignments.

12: 55PM '94 MAY 30

ENTER

CLEAR

Clearing all your one-touch

numbers and key assignments is

useful when the phone is

assigned to a new user.

8. Enter the present date (1 to 31)

using the numeric keypad and

then press ENTER.

The screen changes to reflect

your entry and to display the

message COMPLETED. In this

example, assume you entered 1 for

the date.

Warning: If you reinitialize your

phone accidentally, see

Appendix B for the network or

manual key assignment

download procedure, or ask

your System Administrator for

help.

COMPLETED

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

To reinitialize your phone,

complete the following steps:

12: 55PM TUESDAY FEB 1

ENTER

CLEAR

1. Press Service, then REGISTER

(softkey 4), 3, ENTER (softkey

1). This screen appears:

Note: If you enter 31 for a month

having only 30 days, the display

shows ILLEGAL. Press * to

enter a valid date. This also

applies to entering 29 (except for

leap year) or 30 for February.

PRIVATE DATA CLEAR

(1: YES 2: NO) ->

ARE YOU SURE?

ENTER

CLEAR

9. Press REGISTER (softkey 4) to

return to the normal display.

2. You can choose one of the

following options:

The phone automatically inserts

the correct day (in this case

Tuesday) for the date you entered

in the procedure.

a. To clear all data, press 1 and

ENTER.

b. To retain all data, press 2 and

ENTER. This screen appears:

Page 3-12

Chapter 3

( SRS-2100 Local Features

Page 3-13

SRS-2100 Local Features (

Chapter 3

Some of the data entry displays

have built-in timers. If you do not

enter information within fifteen

seconds, the display reverts to

the menu for selecting the feature

you were setting up. You must

reselect the feature and start

again.

PRIVATE DATA CLEAR

COMPLETED

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

3. To return to normal operation,

press REGISTER (softkey 4).

If for any reason you become

confused, you can always press

the menus and start over.

UNANSWERED CALL

LOGGING (UNA-LIST)

Once enabled, this feature

records information about

incoming calls that were not

answered at this phone.

Enabling the UNA-LIST

Feature

To enable unanswered call

logging and select the type of

UNA-LIST to be used, follow

these steps:

For each unanswered call (up to

eight), the set records the date

and time of the call plus the

telephone number of the calling

party. The ninth and later

1. Press Service, then REGISTER

(softkey 4), 4, ENTER (softkey

1).

unanswered calls replace the first,

second, and so forth, in order, so

your UNA-LIST always has the

most recent eight. (If the caller

gets a busy signal, the call is not

considered "unanswered".) If the

set receives a call from a number

already on the UNA-LIST, the

latest call is recorded and the

earlier call is dropped from the list.

The set can be configured to

record unanswered calls for all

lines, designated lines, or no lines

(Not Activated).

If the following screen appears,

the UNA-LIST feature is disabled:

UNA-LIST SERVICE MODE

NON SUPPORTED

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

To leave it as is, press REGISTER

again.

Page 3-14

Chapter 3

( SRS-2100 Local Features

2. To enable UNA-LIST, press

ENTER again. This screen

appears:

Page 3-15

SRS-2100 Local Features (

Chapter 3

2. You can now select a different

menu function, or press

SELECT ITEM

1: ALL MODE

(1-3)

2: SELECT MODE

to the normal display.

3: NO SUPPORT MODE

ENTER

CLEAR

UNA-LIST on Selected Call

Appearances

3. Press the number shown beside

the mode you want to select,

then press ENTER. The

following sections describe

each mode.

To support UNA-LIST on

selected Call Appearances, follow

these steps:

1. Press REGISTER, then ENTER

(two times).

UNA-LIST on All Call

Appearances

2. Press 2, ENTER, and this screen

appears:

To support UNA-LIST on all Call

Appearances, follow these steps:

UNA-LIST SERVICE MODE

SUPPORTED (SELECT)

SELECT ASSIGN KEY

1. Press 1, ENTER, and this screen

appears:

ENTER

CLEAR

UNA-LIST SERVICE MODE

SUPPORTED (ALL)

COMPLETED

If ALL (default) was previously

set, all feature buttons light green.

ENTER

CLEAR

Only Call Appearances with lit

LEDs will log unanswered calls.

Press the buttons to turn the

LEDs on or off to select the Call

Appearances for which you want

to log unanswered calls.

After about 15 seconds, or if you

press asterisk (*), the display

returns to the first Service Mode

screen:

SELECT ITEM

(1-13)

3. Press ENTER when done, and

this screen appears:

4: UNA-LIST 5: H-FREE

6: HAND/HEAD

ENTER

CLEAR

UNA-LIST SERVICE MODE

SUPPORTED (SELECT)

COMPLETED

Page 3-16

Chapter 3

( SRS-2100 Local Features

ENTER

CLEAR

Page 3-17

SRS-2100 Local Features (

Chapter 3

After about 15 seconds, or if you

press asterisk (*), the display

returns to the first Service Mode

screen.

3. Now press 3, ENTER, and this

screen appears:

UNA-LIST SERVICE MODE

NON SUPPORTED

COMPLETED

4. You can now select a different

menu function, or press

ENTER

CLEAR

to the normal display.

After about 15 seconds, or if you

press asterisk (*), the display

returns to the first Service Mode

screen.

Disabling the UNA-LIST

Feature

To disable unanswered call

logging, follow these steps:

4. You can then select a different

menu function, or press

to the normal display.

1. Press REGISTER (softkey 4), 4,

ENTER (softkey 1).

If the following screen appears,

the feature is enabled:

Deleting a Record from the

UNA-LIST

UNA-LIST SERVICE MODE

SUPPORTED (ALL)

To delete a record, press UNA-

LIST until the record is displayed

and then press # and CLEAR. To

see or delete the next UNA

record, you must press UNA-

LIST again.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

To leave it as is, press REGISTER

again.

HANDSFREE, HANDSET, AND

HEADSET MODES

2. To disable UNA-LIST, press

ENTER. This screen appears:

You can set up the Digital Set to

use the handset, the speaker, or a

headset by selecting from the

following modes:

SELECT ITEM

1: ALL MODE

(1-3)

2: SELECT MODE

3: NO SUPPORT MODE

Headset Mode

ENTER

CLEAR

Page 3-18

Chapter 3

( SRS-2100 Local Features

Enables use as a headset-only

phone. You must disconnect the

handset from the jack on the

phone's left side and plug the

headset into the same jack.

Page 3-19

SRS-2100 Local Features (

Chapter 3

Operating the Set with a

Calls are connected and

disconnected only by your

pressing the SPEAKER button.

In headset mode, the handsfree

mode, including the

Headset

To operate the set with a headset,

follow these steps:

speaker/microphone, is not

supported.

1. Press REGISTER (softkey 4), 6,

ENTER (softkey 1). This screen

appears:

Handset Mode

Enables normal use as a handset

phone. While in this mode, the

speaker can be enabled or

disabled as follows:

HAND-SET/HEAD-SET SERVICE MODE

CURRENT MODE IS HAND-SET

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

Handsfree Supported - allows

speaker use, controlled by

SPEAKER button.

2. Press ENTER, and this screen

appears:

Handsfree Non Supported -

disallows speaker use. The

SPEAKER button is disabled.

Picking up a call and hanging up

on calls is by handset only.

SELECT ITEM

(1-2)

1: HAND-SET MODE 2: HEAD-SET MODE

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

Notes:

· Some of the data entry displays

have built-in timers. If you do

not enter information within

fifteen seconds, the display

reverts to the menu for selecting

the feature you were setting up.

You must reselect the feature

and start again.

3. Press 2. Line 2 changes to

(SELECT=2).

4. Press ENTER. This screen

appears:

HAND-SET/HEAD-SET SERVICE MODE

CURRENT MODE IS HEAD-SET

COMPLETED

· If for any reason you become

confused, you can always press

to the menus and start over.

ENTER

CLEAR

Page 3-20

Chapter 3

( SRS-2100 Local Features

When the display shows the

selection you prefer, press

the normal display.

You now can operate the SRS-

2100 using only your headset.

The SPEAKER button controls

picking up and hanging up calls,

and the MIC-OFF button is not

operational. The sounds that are

usually audible through the

speaker, such as the key tones,

are now audible only through the

headset.

Selecting Handsfree Operation

(using the speaker and

microphone)

To select handsfree operation

while in handset mode, follow

these steps:

1. Press REGISTER (softkey 4), 5,

ENTER (softkey 1). This screen

appears:

Switching from Headset Back

to Handset Mode

HANDS-FREE SERVICE MODE

NON SUPPORTED

Do steps 1 through 4 in the

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

previous section, but in step 3,

press 1 instead of 2. The final

screen will look like this instead:

ENTER

CLEAR

HAND-SET/HEAD-SET SERVICE MODE

CURRENT MODE IS HAND-SET

COMPLETED

2. Press ENTER, and this screen

appears:

ENTER

CLEAR

SELECT ITEM

(1-2)

1: SUPPORT MODE 2: NO SUPPORT

MODE

The MIC-OFF button (if active)

controls the microphone in the

handset so that you can have

private conversations with others

in the room and the connected

party cannot hear. Depress the

MIC-OFF button to resume the

telephone conversation.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

3. Press 1. Line 2 changes to

(SELECT=1).

4. Press ENTER. This screen

appears:

Page 3-21

SRS-2100 Local Features (

Chapter 3

HANDSFREE SERVICE MODE

SUPPORTED

COMPLETED

ENTER

CLEAR

You now can use the speaker.

The SPEAKER button can control

call pickup or hang-up if the

handset is in its cradle. The MIC-

OFF button (if active) controls the

microphone if the speaker is in

use. If MIC-OFF is pressed, key

tones can be heard, but no other

sounds are transmitted until MIC-

OFF is pressed again.

Switching Back to Handset-

Only Operation

Do steps 1 through 4 in the

previous section, but in steps 3,

press 2 instead of 1. The final

screen will look like this instead:

HANDSFREE SERVICE MODE

NON SUPPORTED

COMPLETED

ENTER

CLEAR

When the display shows the

selection you prefer, press

the normal display.

Page 3-22

Chapter 3

( SRS-2100 Local Features

CHANGING RINGER MODE

This local feature allows you to:

Change the volume and tone

of the ringer

Select the ringer mode, either

normal ring or silent ring.

Silent ring flashes the LED of

the receiving Directory

Number or Call Appearance

button without ringing the

bell

Select the ringing pattern you

will hear when you are

conversing on another line

All settings are made from item 7,

RINGER, in Service Mode. After

completing a setting, you can

press asterisk (*) to return to the

Service Mode options and

change another setting, or you

can press REGISTER (softkey 4)

to return to the normal display.

Notes:

· Some of the data entry displays

have built-in timers. If you do

not enter information within

fifteen seconds, the display

reverts to the menu for selecting

the feature you were setting up.

You must reselect the feature

and start again.

· If for any reason you become

confused, you can always press

to the menus and start over.

Page 3-23

SRS-2100 Local Features (

Chapter 3

The phone rings once at the

Setting Ringer Volume

selected volume. If the volume is

too loud or too soft, try a different

option.

To set the ringer volume, follow

these steps:

1. Press SERVICE, then REGISTER

(softkey 4), 7, ENTER (softkey

1). This screen appears:

5. When you hear a volume you

like, press ENTER.

The screen shows your selection

plus the word COMPLETED:

RINGER SERVICE - SELECT ITEM (1-4)

1: RINGER VOLUME 2: RINGER TONE

3: RINGING

PATTERN

ENTER

4: RINGER

RINGER VOLUME MODE

CURRENT MODE IS SOFT

COMPLETED

CLEAR

ENTER

CLEAR

2. Press 1, ENTER. A screen

appears showing you the

current volume setting:

6. To return to the normal display,

press REGISTER (softkey 4).

To change another setting, you

can press asterisk (*) to return to

the Service Mode options.

RINGER VOLUME MODE

CURRENT MODE IS MEDIUM

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . .

ENTER

CLEAR

Setting Ringer Tone

To set the ringer tone, follow

these steps:

3. Press ENTER again and this

menu appears:

1. Press SERVICE, then REGISTER

(softkey 4), 7, ENTER (softkey

1). This screen appears:

SELECT ITEM

(1-3)

1: SOFT

3: HIGH

2: MEDIUM

CLEAR

ENTER

RINGER SERVICE - SELECT ITEM (1-4)

1: RINGER VOLUME 2: RINGER TONE

3: RINGING

PATTERN

ENTER

4: RINGER

4. Press the number for the desired

volume.

CLEAR

Page 3-24

Chapter 3

( SRS-2100 Local Features

2. Press 2, ENTER (softkey 1) and

this screen appears:

RINGER TONE MODE

CURRENT MODE IS MEDIUM

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

Page 3-25

SRS-2100 Local Features (

Chapter 3

3. Press ENTER again and this

menu appears:

Select either normal ring or silent

ring. Silent ring flashes the LED

of the receiving Directory Number

or Call Appearance button

SELECT ITEM

1: LOW

(1-3)

2: MEDIUM

without ringing the bell.

3: HIGH

ENTER

CLEAR

4. Press the number for the desired

tone.

The phone rings once at the

selected tone. If you don't like

the tone, try a different option.

5. When you hear a tone you like,

press ENTER.

The screen shows your selection

plus the word COMPLETED:

RINGER TONE MODE

CURRENT MODE IS HIGH

COMPLETED

ENTER

CLEAR

6. To return to the normal display,

press REGISTER (softkey 4).

To change another setting, you

can press asterisk (*) to return to

the Service Mode options.

Selecting Ringer Mode

Page 3-26

Chapter 3

( SRS-2100 Local Features

1. Press SERVICE, then REGISTER

(softkey 4), 7, ENTER (softkey

1). This screen appears:

ENTER

CLEAR

5. To return to the normal display,

press REGISTER (softkey 4).

RINGER SERVICE - SELECT ITEM (1-4)

1: RINGER VOLUME 2: RINGER TONE

3: RINGING

PATTERN

ENTER

4: RINGER

To change another setting, you

can press asterisk (*) to return to

the Service Mode options.

CLEAR

Selecting Ringer Pattern

2. Press 3, ENTER (softkey 1) again

and this screen appears:

This selection determines the

type of ring that announces an

incoming call when you are

conversing on another line.

RINGING MODE

CURRENT MODE IS BELL

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . .

1. Press SERVICE, then REGISTER

(softkey 4), 7, ENTER (softkey

1). This screen appears:

ENTER

CLEAR

3. Press ENTER again and this

menu appears:

RINGER SERVICE MODE - SELECT ITEM

(1-4)

1: RINGER VOLUME 2: RINGER TONE

SELECT ITEM

1: BELL

(1-2)

3: RINGING

PATTERN

ENTER

4: RINGER

2: SILENT

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

CLEAR

ENTER

CLEAR

2. Press 4, ENTER. A screen

appears showing you the

current ringer pattern setting:

4. Select 1 for a normal ring or 2 for

a silent ring and then press

ENTER. The screen shows your

selection plus the word

RINGER PATTERN MODE

CURRENT MODE IS MUTE RING

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

COMPLETED:

ENTER

CLEAR

RINGING MODE

CURRENT MODE IS BELL

COMPLETED

Page 3-27

SRS-2100 Local Features (

Chapter 3

Q.931 message logging is an SRS-

2100 feature that lets you store

and retrieve call control messages

sent and received by your digital

set. These messages can help the

System Administrator or service

technician verify the operation of

the digital set and phone lines.

The average user would use the

message logging feature only to

collect messages for a service

person in case of phone

3. Press ENTER again and this

menu appears:

SELECT ITEM

1: MUTE RING

(1-2)

2: ONE RING

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

4. Select 1 for a mute ring, a normal

ring pattern at reduced volume,

or 2 for one ring, which rings

once at normal volume. The

LED for the incoming Call

problems.

Appearance will continue to

flash. Then press ENTER. The

screen shows your selection

plus the word COMPLETED:

RINGER PATTERN MODES

CURRENT MODE IS ONE RING

COMPLETED

ENTER

CLEAR

5. To return to the normal display,

press REGISTER (softkey 4).

To change another setting, you

can press asterisk (*) to return to

the Service Mode options.

USING Q.931 MESSAGE

LOGGING

Page 3-28

Chapter 3

( SRS-2100 Local Features

Message logging works in two

modes:

The following screen appears:

The Logging mode, which

stores messages in a history

file without displaying them

MESSAGE LOGGING - SELECT ITEM (1-

1: LOGGING-START 2: LOGGING-STOP

3: HISTORY MODE

The History mode, which

displays messages stored in

the history file. The history file

can hold up to 24 messages at

a time.

ENTER

CLEAR

2. Make your selection.

This section covers the

procedures to:

To start message logging, press 1,

then press ENTER.

Start and stop message

logging

The message MESSAGE

LOGGING START SELECTED

appears.

Review logged messages

Note: When you stop message

logging, all messages stored in

the history file are saved and

can be reviewed at a later time.

To stop message logging, press 2,

then press ENTER.

The message MESSAGE

LOGGING STOP SELECTED

appears.

Appendix F provides the System

Administrator or service

3. To return to normal operations,

press REGISTER.

technician with information useful

in decoding messages. (Because

of the limited space on your

display, messages appear as a set

of codes and abbreviations.)

The standard display screen

reappears.

Reviewing Logged Messages

Starting or Stopping Message

Logging

To review messages in History

mode, complete the following

steps:

You go through the same

sequence of menus to start or

stop message logging.

1. Press REGISTER (softkey 4), 9,

ENTER (softkey 1). This screen

appears:

1. Press REGISTER (softkey 4), 9,

ENTER (softkey 1).

Page 3-29

SRS-2100 Local Features (

Chapter 3

The hexadecimal message may

take up more than one screen.

Scroll through the rest of the

message by pressing ROLL-UP or

ROLL-DOWN. To return to a

normal display (non-hexadecimal),

press NORMAL.

MESSAGE LOGGING - SELECT ITEM (1-

1: LOGGING-START 2: LOGGING-STOP

3: HISTORY MODE

ENTER

CLEAR

2. To select the History mode,

press 3, ENTER (softkey 1).

4. To quit the History mode, press

EXIT.

The messages appear on a screen

like this:

The menu of message logging

options appears again.

To stop message logging and

save all messages in the history

file before returning to normal

operations, press 2, then press

ENTER. The screen displays the

message MESSAGE LOGGING

STOP.

1T>N: SETUP CR=18

1N>T: CALL-PROC CR=98

1N>T: PROGRESS CR=98

HEX ROLL-UP ROLL-DOWN EXIT

The history file holds up to 24

messages. Scroll through

messages by pressing ROLL-UP

(softkey 2) or ROLL-DOWN

(softkey 3).

5. To return to normal operations,

press REGISTER (softkey 4).

The standard display screen

reappears.

3. To display the full message text

in hexadecimal:

Press ROLL-UP or ROLL-

DOWN to select a message.

Press HEX.

The message appears on a screen

like this:

08 01 CR: 01 SETUP: 05

KP: 2C 07 35

AI: 39 31 39

NORMAL ROLL-UP ROLL-DOWN EXIT

Page 3-30

Chapter 3

( SRS-2100 Local Features

CALL ANNOUNCE INTERCOM

Ringer Always On

The Call Announce Intercom

feature is a convenient way for a

person screening incoming calls

to announce the call to the

intended recipient. The screener

places the incoming call on hold,

uses a designated Directory

Number to announce the call to

the recipient via intercom, and

may then transfer the call. The

screener can also use this feature

to deliver a message.

The Call Announce feature

utilizes a Ringer Always On mode.

Ringer Always On sends a tone

to users each time a Call Screener

activates Call Announce Intercom

(regardless of the ringer mode).

Note: Call Announce Intercom is

distinct from the network-based

intercom feature.

Figure 3-1 shows a typical

application of Call Announce

Intercom.

The Call Announce Intercom

operates in one of two modes,

two-way or one-way intercom.

Two-way intercom immediately

activates the speaker and

Call Screeners Call Recipient

microphone of the called digital

set, allowing two-way

communication. One-way

intercom activates only the

speaker, leaving the microphone

of the recipient's digital set turned

off in the interest of privacy. The

recipient must press the MIC-OFF

button to respond to the call

screener.

Directory NumbersCall Announce

Intercom setup:

3110

Directory

3111

Activating

Number = 3112

Intercom mode

1-way or 2-way

3112*

*Designated for intercom

Call Announce Intercom allows

you to specify which call buttons

are activated by Call Announce

Intercom Call Screeners, and

allows you to select up to three

Call Screeners.

Figure 3-1 Call Announce

Intercom Application

Page 3-31

SRS-2100 Local Features (

Chapter 3

This section describes the

requirements for setting up Call

Announce Intercom followed by

the procedures to use Call

Announce Intercom to announce

a call.

SELECT ITEM

(1-3)

1: ALL MODE 2: SELECT MODE

3: NO SUPPORT MODE

ENTER

CLEAR

3. To make your choice, dial 1 or 2

and press ENTER. If you

selected 2, the following screen

appears:

Call Announce Intercom on

Selected Buttons

Before selecting Directory

Numbers for call screeners, you

may specify the Call Appearance

buttons that are to be answered

automatically. You may select

"ALL" buttons or select the

desired Call Appearances.

INTERCOM FEATURE

SUPPORTED (SELECT)

SELECT ASSIGN KEY

ENTER

CLEAR

4. All LEDs will light green if "All"

was previously selected. Only

Call Appearances with lit LEDs

will activate on Call Announce.

Press the buttons to turn the

LEDs on or off to select the

desired Call Appearance

To enable or disable Call

Announce Intercom on selected

buttons, follow these steps:

1. Press REGISTER (softkey 4), 11,

ENTER (softkey 1). A screen

appears showing the current

status of the intercom feature:

button(s).

5. Press ENTER. The following

screen appears:

INTERCOM FEATURE

SUPPORTED (ALL, SELECT,

NONSUPPORTED)

INTERCOM FEATURE

SUPPORTED (SELECT/ALL)

COMPLETED

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

ENTER

CLEAR

2. Press ENTER again.

After selecting the Call

Appearance buttons that are to

be auto answered, you may

proceed to select Directory

Numbers for Call Screeners.

The Call Announce Intercom

button selection screen appears:

Page 3-32

Chapter 3

( SRS-2100 Local Features

The asterisk in the number

926*3112 is a wild card. The

digital set accepts any character

in this position. You need the

wild card to represent the dash (-

) if a dash is included in the

number delivered with an

incoming call. If you are in doubt,

have the person who will be

screening calls call you, and note

the number displayed on the first

line of the LCD.

Specifying the Directory

Number for Intercom

When enabling the feature, you

must specify a Directory Number,

which when used by the screener

to call the recipient activates the

intercom automatically. All

recipients can specify the same

Directory Number, for all Call

Appearance Intercom calls.

Normal calls can still be made

from this Directory Number to

numbers not set up for intercom.

Up to three Directory Numbers

may be programmed.

The set supports up to three

numbers for screeners. To have

more than three screeners, use *

as a wild card. For example,

entering 311* allows both the

Directory Numbers 3112 and 3115

to activate the intercom.

Remember, however, that all other

Directory Numbers from 3110 to

3119 would also activate the

intercom.

When specifying the Directory

Number for intercom, you can

enter just the extension number of

the call screener or the complete

number. For example, for a call

screener at 926-3112, you could

enter:

Required Support from Your

System Administrator

3112 or 926*3112

The extension number alone

works because the recipient

digital set matches the specified

and incoming numbers from right

to left, stopping after the number

of digits entered during the setup.

Entering the full number negates

the possibility that an outside call

with the same last four digits in

the calling number (for example,

422-3112) could activate the

intercom.

To guarantee that Directory

Numbers are always available for

Call Announce Intercom, the

System Administrator should:

Allocate one Directory Number

on the digital sets of both

recipients and screener for

outgoing calls.

Page 3-33

SRS-2100 Local Features (

Chapter 3

Page 3-34

Chapter 3

( SRS-2100 Local Features

Specifying the Directory

Numbers of Call Screeners

To program the first number and

enable Call Announce Intercom,

go to step 2.

At the conclusion of selecting

buttons for Call Announce

Intercom, this screen appears:

2. Press ENTER. The Call

Announce Intercom selection

screen appears:

INTERCOM FEATURE

SUPPORTED (SELECT/ALL)

COMPLETED

INTERCOM FEATURE - SELECT ITEM (1-

ENTER

CLEAR

1:ONE WAY INTERCOM 2:TWO WAY

INTERCOM

3: TURN OFF INTERCOM FEATURE

ENTER

CLEAR

1. Press ENTER. If one or two way

intercom is enabled, the screen

displays the enabled mode plus

the authorized Directory

3. To enable the intercom feature,

dial 1 or 2 and press ENTER. A

screen appears showing your

choice and prompting for an

authorized Directory Number:

Number, as shown below:

INTERCOM FEATURE (1)

TWO WAY INTERCOM SUPPORTED

985*3112

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

TWO WAY SELECTED (1)

ENTER AUTHORIZED TELEPHONE

NUMBER

ENTER

CLEAR

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

If no telephone numbers have

been programmed in, the Call

Announce Intercom feature is

disabled, and the screen displays

NON SUPPORTED:

To disable the intercom feature,

dial 3 and press ENTER. When

the screen displays the message

INTERCOM TURNED OFF, press

normal operation.

INTERCOM FEATURE (1)

NONSUPPORTED

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

Page 3-35

SRS-2100 Local Features (

Chapter 3

4. Dial a telephone number of up to

ten digits (including wild cards)

and press ENTER (softkey 1).

When you press ENTER, a

screen appears announcing

ONE (or TWO) WAY TURNED

ON and showing the number

you entered:

TWO WAY TURNED ON

985*3112

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

Page 3-36

Chapter 3

( SRS-2100 Local Features

If a Call Screener has Directory

Numbers identified by three, four,

or five digit extension numbers,

you can dial either the extension

number only or the full number.

You can also dial an asterisk as a

wild card character. See the

section introduction for a

Note the number (2) on the first

line indicating you are about to

program your second call

screener number. Pressing NEXT

repetitively at this prompt will

cycle you through all three call

screener selections to the one

you want to program or change.

complete explanation of these

choices.

Follow steps starting at # 2 to

program the last two numbers.

Three Call Screeners can be

entered. To program the second

or third number, see step 5.

7. Press REGISTER (softkey 4) to

return to normal operation.

5. Press (*), 11, ENTER, repeat

steps 2,3, and 4 as needed until

this screen appears:

Announcing a Call by

Intercom

This procedure describes a

typical sequence for announcing

a call by intercom. The procedure

addresses the call screener since

the call recipient has little to do.

The only action possibly required

of the recipient is described in

step 3.

INTERCOM FEATURE (1)

(ONE OR TWO WAY) 2345

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

6. Press NEXT (softkey 2) and this

screen appears:

The procedure also assumes that

both the screener and the call

recipient have an SRS-2100 digital

set, although only the recipient

must have one. If the call

INTERCOM FEATURE (2)

NONSUPPORTED

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

screener has some other

ENTER

CLEAR

telephone set, the exact procedure

may be different.

This procedure is by no means

the only way that you can use

Call Announce Intercom.

Page 3-37

SRS-2100 Local Features (

Chapter 3

To announce a call by intercom,

follow these steps:

The MIC-OFF button (the button

at the upper right of the

multifunction button array)

controls the microphone during

handset and handsfree operation.

With this button activated as the

MIC-0FF button, you can turn off

the microphone while on a call to

talk privately to people around

you, and then press MIC-OFF

again to continue your phone

conversation.

1. Press the Directory Number

designated for Call Announce

Intercom. The intercom

Directory Number indicator

lights normally.

2. Dial the extension of the call

recipient.

The recipient's SRS-2100 sounds

an alert tone, immediately answers

the call, and activates the

intercom feature.

3. Talk to the recipient.

If the recipient is set up for one-

way intercom, pause a few

seconds to give the recipient time

to press the MIC-OFF button and

respond. With two-way intercom,

the recipient can respond

immediately just by speaking.

Note: To transfer the call at the

same time you announce it, use

the conference call transfer

procedure.

ACTIVATING AND

DEACTIVATING THE MIC-OFF

BUTTON

Page 3-38

Chapter 3

( SRS-2100 Local Features

If the button is deactivated as

MIC-OFF, it can be used as a one-

touch button.

ENTER

CLEAR

MIC-OFF is active by default

when your SRS-2100 is delivered.

If you deactivate MIC-OFF,

assign its button as a one-touch

button, and then try to reactivate

MIC-OFF, the button's LED turns

red as a warning. You must quit

the procedure (press * to return

to the Service Mode main menus)

and cancel the one-touch number

on the button before you can

reactivate MIC-OFF. If you try to

reactivate MIC-OFF without

doing this, the message INVALID

SELECTION appears and your

attempt fails.

If you are deactivating the MIC-

OFF button, make sure the

function is turned off (the LED is

unlit) before beginning the

procedure.

To activate or deactivate MIC-

OFF, follow these steps:

1. Press Service, then REGISTER

(softkey 4), 12, ENTER (softkey

1). A screen appears showing

you the current status of MIC-

OFF:

MIC MUTE MODE

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

NON SUPPORTED

Page 3-39

SRS-2100 Local Features (

Chapter 3

2. Press ENTER again and this

menu appears:

4. To return to normal operations,

press REGISTER (softkey 4).

The standard display screen

appears.

SELECT ITEM

(1-2)

1: SUPPORT MODE 2: NO SUPPORT

MODE

SELECTING CALL

APPEARANCE PREFERENCE

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

The preference options determine

which Call Appearance button the

SRS-2100 selects when you go

offhook (lift the receiver or press

SPEAKER). You have four

choices.

The LED next to the button

indicates its current state:

Off:

Unassigned

Green:

Already active as

MIC-OFF

Assigned as a one-

touch button

Primary line preference. The

SRS-2100 always selects

Red:

button number 1, the Call

Appearance associated with

your primary directory number.

If you have an incoming call on

button number 1, you are

immediately connected to the

call. If button number 1 is idle,

you get a dial tone.

If you wish to reactivate MIC-

OFF, you must first cancel the

one-touch assignment on this

button.

3. To activate MIC-OFF, press 1,

ENTER.

If you are going offhook to

retrieve a call on hold on

button number 1, you must

press the button to reconnect

to the call.

To deactivate MIC-OFF, press 2,

ENTER. The screen shows your

choice:

MIC MUTE MODE

SUPPORTED

To be connected to an

incoming call on another

button, or to get a dial tone on

an idle button, press the button

either before or after you go

offhook.

COMPLETED

ENTER

CLEAR

Page 3-40

Chapter 3

( SRS-2100 Local Features

Idle preference. The SRS-2100

selects a Call Appearance

button that is idle, if one is

available.

PREFERENCE SERVICE MODE

CURRENT MODE IS PRIMARY

PREFERENCE

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

No preference. The SRS-2100

does not automatically select

any Call Appearance button

when you go offhook. You

must press the button you

wish to be connected to either

before or after you go offhook.

2. Press ENTER again to display

the preference menu:

SELECT ITEM

(1-4)

1: RINGING PREFERENCE 2: IDLE

PREFERENCE

Ringing line preference. The

SRS-2100 selects the Call

Appearance button that is

ringing with an incoming call.

If you have more than one

incoming call, the SRS-2100

selects any ringing Intercom or

Intercom Group feature button

first, and then selects the

button with the call that has

been ringing the longest. You

are immediately connected to

the call.

3: PRIMARY PREFERENCE 4: NO

PREFERENCE

ENTER

CLEAR

3. Press the number of the

preference option you want and

then press ENTER. A screen

appears showing your selection

and the message COMPLETED:

PREFERENCE SERVICE MODE

CURRENT MODE IS RINGING

PREFERENCE

If you have no incoming calls, the

SRS-2100 selects the idle Call

Appearance with the lowest

button number and gives you a

dial tone.

COMPLETED

ENTER

CLEAR

4. To return to normal operations,

press REGISTER (softkey 4).

The standard display screen

appears.

To select a Call Appearance

preference, follow these steps:

1. Press REGISTER (softkey 4), 13,

and ENTER (softkey 1). A

screen appears showing you the

current preference:

PERSONAL DIRECTORY

Page 3-41

SRS-2100 Local Features (

Chapter 3

Your SRS-2100 has a Personal

Directory feature that allows you

to store names and associated

telephone numbers in the set.

The Personal Directory can hold

up to 32 items. Names may be up

to 15 characters long, and

telephone numbers may be up to

30 characters long.

Page 3-42

Chapter 3

( SRS-2100 Local Features

Setting Up the Personal

Directory

The first press of a keypad digit

displays the first letter from the

group of letters represented by

that key, such as 2 for ABC, 3 for

DEF, etc. The first letter of the

group appears on the display.

The second press of that key

displays the second letter, such

as B or E. The third press shows

the third letter.

1. To access the directory, press

DIR-LIST (softkey 4). This

screen appears:

01= . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . .

02= . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . .

The two exceptions are the letters

Q and Z. Although they are not

shown on the key labels, the SRS-

2100 displays them in their proper

alphabetic order. To use the letter

Q, press 77, to use Z, press 9999.

(To get R and S, press 777 and

7777 respectively.)

03= . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . .

ENTER

EXIT

ROLL-UP

ROLL-DOWN

2. Press ENTER (softkey 1) to

display this screen. Enter the

telephone number.

Since alphabetic entries can

require multiple key-presses, you

must press the # key when the

display shows the letter you

want. Alpha entries are not

recorded until you press the #

key. After pressing the # key, the

next press applies to the name's

next display position.

ENTER DIRECTORY NUMBER

01 =

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

NUMERIC

CLEAR

EXIT

3. Press ENTER (softkey 1) to

display the next screen. Enter the

name according to these

instructions.

For each space you want, press *

followed by #. (You must be in

the ALPHA mode to enter

spaces.)

Letters

Press the keypad numbers

corresponding to the letters in the

name.

Page 3-43

SRS-2100 Local Features (

Chapter 3

Numbers

For numbers, NUMERIC must

show in line 4 as the label for the

second softkey. If ALPHA

shows instead, press the second

softkey and it turns into

Using Network Data in the

Personal Directory

When you receive an incoming

call, and the "Caller ID" or other

caller information is displayed,

you may use this as an entry in

your Personal Directory.

NUMERIC. then press the

numbers you want in your name.

The # key is not needed for

numeric entry. Numeric entries

are recorded immediately, and the

next key press applies to the

number's next character position.

Note: If the directory is full, the

message DIRECTORY FULL will

be displayed.

To insert pauses in the telephone

number, press the HOLD key. A

"," indicates the pause in the

telephone number. For example,

99198503481,*4250.

1. While on the active call, press

DIR-LIST (softkey 4). The

following screen appears:

(NN)

ENTER NAME

919 850-1553

01 = 8501055

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

ALPHA

CLEAR

EXIT

ENTER

ALPHA

CLEAR

EXIT

(NN) is the next available

directory entry number. The

number is the calling party

information.

4. Press ENTER (softkey 1) to

display this screen:

COMPLETED

01 = 8501055

John Smith

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

ALPHA

CLEAR

EXIT

5. Press EXIT (softkey 4) to return

to the initial screen.

See Personal Directory Entry

Table, page 3-31.

Page 3-44

Chapter 3

( SRS-2100 Local Features

2. Press ENTER. The calling party

information is included in your

directory. You will notice a "?"

next to the new entry as you

scroll through the directory.

This indicates that you may not

be able to dial the number

exactly as it is entered. For

example, in some systems the

area code and prefix are

appended to the calling party

number (919 XXX-XXXX) even

though the dialing plan is a 4

digit or extension dialing plan.

Page 3-45

SRS-2100 Local Features (

Chapter 3

In this case, the area code and

the prefix must be deleted from

the entry to successfully place

the call. See Editing the

Personal Directory for

2. Use the ROLL-UP and ROLL-

DOWN buttons to locate the

desired item, or input the item

number (for example - 01):

instructions.

>01 9198501055

02 9198501056

03 9198501057

John Smith

FNC Raleigh

Maintenance

Editing the Personal

Directory

ENTER

EXIT

ROLL-UP

ROLL-DOWN

To edit items in the directory,

access the item that needs to be

changed.

3. Press ENTER to access the line

to be changed.

4. Press CLEAR and ENTER to

remove the existing information.

Enter the new information.

1. Press DIR-LIST (softkey 4).

This screen appears:

>01 9198501055

02 9198501056

03 9198501057

John Smith

The following table shows the

correspondences.

FNC Raleigh

Maintenance

ENTER

EXIT

ROLL-UP

ROLL-DOWN

The ">" symbol indicates the

selected items.

Notes

Page 3-46

Chapter 3

( SRS-2100 Local Features

Key Label

First

Second

Third

Fourth

ABC

DEF

GHI

JKL

MNO

PRS

TUV

WXY

Personal Directory Entry Table

Notes

Page 3-47

SRS-2100 Local Features (

Notes

Chapter 3

Page 3-48

Chapter 3

( SRS-2100 Local Features

Chapter 3......................................................................................................................................

LOCAL FEATURES ...................................................................................................................

SERVICE MODE OPERATIONS ..............................................................................

Selecting a Menu Option...........................................................................................

CHANGING RINGER MODE....................................................................................

Setting Ringer Volume ...............................................................................................

Setting Ringer Tone ...................................................................................................

Selecting Ringer Mode ..............................................................................................

Selecting Ringer Pattern ............................................................................................

PROGRAMMING A BUTTON FOR ONE-TOUCH

DIALING......................................................................................................................

Programming a One-Touch Button..........................................................................

Changing or Canceling the Number Stored in a One-

Touch Button..............................................................................................................

SETTING THE CALENDAR/CLOCK ......................................................................

Setting Calendar and Clock Values ..........................................................................

REINITIALIZING THE PHONE................................................................................

UNANSWERED CALL LOGGING (UNA-LIST) ....................................................

Disabling the UNA-LIST Feature.............................................................................

HANDSFREE, HANDSET, AND HEADSET MODES ..........................................

Operating the Set with a Headset.............................................................................

Switching from Headset Back to Handset Mode...................................................

Selecting Handsfree Operation (using the speaker and

microphone).................................................................................................................

Switching Back to Handset-Only Operation ..........................................................

CALL ANNOUNCE INTERCOM .............................................................................

Call Announce Intercom on Selected Buttons.......................................................

Specifying the Directory Numbers of Call Screeners ............................................

Announcing a Call by Intercom...............................................................................

USING Q.931 MESSAGE LOGGING.........................................................................

Starting or Stopping Message Logging..................................................................

Reviewing Logged Messages ..................................................................................

ACTIVATING AND DEACTIVATING THE MIC-OFF

BUTTON......................................................................................................................

SELECTING CALL APPEARANCE PREFERENCE...............................................

PERSONAL DIRECTORY..........................................................................................

Setting Up the Personal Directory ...........................................................................

Page 3-49

SRS-2100 Local Features (

Chapter 3

Calendar/Clock settings ......................................................................................3-6

Call Announce Intercom...................................................................................3-20

Call Appearance Preference..............................................................................3-26

Handset mode.....................................................................................................3-12

Headset mode .....................................................................................................3-11

Menu options .......................................................................................................3-2

Message Logging ..............................................................................................3-17

Message logging - starting/stopping .............................................................3-18

MIC-OFF button.................................................................................................3-25

One-touch button changes.................................................................................3-5

One-Touch button programming.......................................................................3-4

Personal Directory..............................................................................................3-27

Personal Directory Entry Table ........................................................................3-31

Personal directory set-up..................................................................................3-28

Primary line preference ......................................................................................3-26

Reinitializing your phone ....................................................................................3-8

Ringer mode selection .......................................................................................3-16

Ringer mode settings.........................................................................................3-14

Ringer pattern selection ....................................................................................3-17

Ringer tone - set-up ...........................................................................................3-15

Ringer volume - set-up ......................................................................................3-15

Ringing line preference......................................................................................3-27

Service mode.........................................................................................................3-1

UNA-LIST - Unanswered call logging..............................................................3-9

Page 3-50

Chapter 4

( SRS-2100 Data Operation

Using the DATA softkey

(second button from the left

under the display)

CHAPTER 4

DATA OPERATION

Using AT commands at your

terminal

The SRS-2100 Digital Set with a

Terminal Adapter allows you to

use the set for data applications.

Please refer to the Fujitsu Data

User's Guide for information on

how to set up and configure the

Terminal Adapter for proper

operation.

Using the X.28 commands at

your terminal

There are three LEDs below the

multifunction buttons of the SRS-

2100. DTR (Data Terminal Ready)

must be steady green to establish

a connection.

Transmitting data from your

terminal causes the TXD

(Transmit Data) LED to flash, and

receiving data causes the RXD

(Receive Data) LED to flash.

5:20 PM Tuesday January 4

UNA-LIST DATA

CLEAR

DIR-LIST

Service

Standard Softkey Layout

(The DATA softkey label appears

only if you have a voice/data

terminal.)

MAKING AND TERMINATING

A DATA CALL

You can start or end a data call

either manually or by using

commands at your terminal, as

described in the following

sections.

Note: Softkey 1 also serves as

the ENTER key (for entering

information as indicated in this

User's Guide).

USING THE TERMINAL

ADAPTER

Using the DATA Key

To make a data call using the

digital set DATA key, use the

following steps:

This chapter describes three ways

to make a data call using the

integrated Terminal Adapter (TA)

in your Digital Set.

Page 4-1

SRS-2100 Data Operation (

Chapter 4

1. Press DATA (softkey 2).

If the terminal symbol continues

to blink for more than a minute,

the remote Data Terminal isn't

answering the call. Press DATA

again to clear the call.

Next to the word DATA on the

display, a blinking terminal

symbol appears, and to its left the

word SEND appears for about six

seconds.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

12:55 PM SUNDAY MAY 14

SEND

DATA CLEAR DIR-LIST

2. Use the keypad to enter the

number you wish to dial (or

press a one-touch button), and

press SEND (softkey 1).

Note: The SEND key tells the

Digital Set to dial the number. If

you don't press SEND, the

Digital Set will dial the number

after a six second delay.

As you dial, the number you are

dialing appears on the display.

When you press SEND, the

display returns to its normal state,

with the terminal symbol to the

left of DATA.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

12:55 PM SUNDAY MAY 14

UNA-LIST

LIST

DATA CLEAR DIR-

Page 4-2

Chapter 4

( SRS-2100 Data Operation

Once the call connects, the

terminal symbol stops blinking.

If the call cannot be completed

(the called terminal was busy or

did not answer) an error message

appears on your terminal screen.

3. To disconnect a data call

manually, press DATA (softkey

2). The terminal symbol on the

display disappears.

2. To disconnect the call, use the

following procedure:

Enter +++ from your terminal

OK appears on the terminal

screen.

Using AT Commands

To make a data call using AT

commands from an asynchronous

terminal, follow these steps:

Enter ATH <CR> from the

terminal.

The call disconnects, and the

terminal symbol on the phone's

display disappears.

1. From your terminal, enter the AT

dial command (ATD) and the

number you wish to dial

(2345678) for example), ending

with a carriage return (shown

here as <CR>):

Note: When you use the AT

commands, the message ERROR

will appear on the terminal

screen if the command is

entered incorrectly. Please refer

to the Data User's Guide for

more information on using the

AT commands.

ATD2345678 <CR>

The letters AT stand for

Attention, D for Dial. (Either

ATD or atd will work.) A blinking

terminal symbol appears on the

phone's display next to the word

DATA.

When the call connects, the word

CONNECT or COM appears on

the terminal screen. The phone's

display returns to normal, except

that a steady terminal symbol

continues to be shown to the left

of DATA.

Page 4-3

SRS-2100 Data Operation (

Chapter 4

Using X.28 Commands

2. To disconnect, hold down CTRL

as you press P. Wait for the *

prompt to appear, and then

enter the command CLR and

press <CR>. The call

The procedure for making the

connection with X.28 is similar to

the above but requires no explicit

command:

disconnects, the words CLR

CONF appear on your screen,

and the steady terminal symbol

disappears.

1. Enter the number to be dialed,

and then press <CR>. A

blinking terminal symbol

appears on the phone's display

next to the word DATA. When

the connection is made, the

display returns to normal, except

that a steady terminal symbol

continues to be shown to the

left of DATA.

For instructions on viewing

parameters or using off-line

commands, or for additional

information on other

communication parameters and

considerations, please refer to the

Data User's Guide.

Note: The AT and X.28 escape

sequences shown above (+++

and CTRL-P) are the default

values. If these have been

changed on your terminal, refer

to the Data User's Guide.

Notes

Page 4-4

Chapter 4

( SRS-2100 Data Operation

Chapter 4......................................................................................................................................

DATA OPERATION..................................................................................................................

USING THE TERMINAL ADAPTER ......................................................................

MAKING AND TERMINATING A DATA CALL................................................

Using the DATA Key................................................................................................

Using AT Commands................................................................................................

Using X.28 Commands...............................................................................................

AT Commands 4-2

Data Calls

Data key

4-1

Terminal adapter 4-1

X.28 Commands 4-3

Page 4-5

Appendix A

( SRS-2100 ISDN Ordering

To achieve the goal of easy

ordering, Fujitsu has developed

compatibility with generic ISDN

Ordering Code Feature

Activators. This means that the

SRS-2100 can accept both Fujitsu

specific feature activators and a

selected set of generic feature

activators.

APPENDIX A

ISDN ORDERING

Fujitsu participates in the North

American ISDN User's Forum

(NIUF) and the Corporation for

Open Systems (COS) along with

your local telephone company, in

ongoing efforts to make ordering

ISDN easy for our customers.

The Fujitsu SRS-2100 is

compatible with ordering codes

for Packages D, E, and G, which

are shown at the end of this

appendix.

The NIUF has developed two

types of ISDN Ordering Codes

(IOCs): product specific and

generic. These IOCs inform the

telephone company about number

of telephone numbers or call

appearances, the ISDN features

and the voice and data

Fujitsu sets also support the E-Z

ISDN Ordering Codes.

Using IOCs

capabilities in the package.

Essentially, it is a recipe for the

telephone company to follow

when installing your ISDN

service.

The first step in using IOCs is to

become familiar with your

equipment. You should decide

what feature and capabilities are

needed for your telephone

system. On the following pages,

a number of commonly used

features are described, along with

a number of generic ordering

codes. Please select and order

your ISDN service using these

codes. Remember that each

telephone company has an

individual billing structure for

ISDN lines and features.

The solution packages outlined

here were designed to meet the

needs of many users. One or

more of them may meet your

needs. On the other hand, your

needs may be unique and require

a fully customized design of your

ISDN service.

Page A-1

SRS-2100 ISDN Ordering (

Appendix A

CA Call appearance of a

telephone number

Call button

You will find definitions of the

terms used in each configuration

listed below. Following the

definitions, you will see an SRS

2100 template for each solution

package. The template shows the

features and call buttons that will

appear on your set if you select

that solution package.

a button available for a voice

call

CFD/CFB

Call forwards incoming calls

to a preassigned destination

number when you "don't

answer" or when your line is

"busy;" set up at service

subscription

Depending on your needs, one or

more of these packages may be

suitable. If you do not find a

solution set that meets your

needs exactly, please select the

one that meets most of your

needs and discuss the other

options you need with your

telephone company

CFV Call forwards incoming calls

to a number you select;

activated by user when

needed

MSG

representative when you order

service.

Message Waiting in your

telephone company

provided voice mail

Be sure to reference the correct

ISDN Ordering Code in your

discussion with the telephone

company.

Conference

allows you to make a three

way call

Drop

If you have any questions about

the Fujitsu ISDN Ordering Codes,

please call your equipment

allows you to drop the last

party added to a three way

call

supplier. Assistance is also

available at the Fujitsu Technical

Transfer

allows you to transfer a call

to another telephone number

Support number,

ISDN.

1 800 228-

Hold

allows you to put an active

call on "hold"

Definitions

Circuit switched data on a B-

channel

DN Directory number or

telephone number

Page A-2

Appendix A

( SRS-2100 ISDN Ordering

CNI provides the incoming

calling line number if

available

SRS-2100 NI-1 Buttons

4 x 40 Liquid Crystal Display

UNA-LIST

DATA

CLEAR

DIR-LIST

Service

SOFT 1

SOFT 2

SOFT 3

SOFT 4

PARK

MIC-OFF

CFV

ABC

DEF

MSG

MNO

Fujitsu

GHI

JKL

Drop

Conference

PRS

TUV WXY

Transfer

Redial

DTR

TXD

RXD

Hold

Functional

Speaker

Package D

( Directory Number, with 1 button for voice calls

( CFV - activated by user when needed

( D-channel packet data capability

Page A-3

SRS-2100 ISDN Ordering (

Appendix A

SRS-2100 NI-1 Buttons

4 x 40 Liquid Crystal Display

UNA-LIST

DATA

CLEAR

DIR-LIST

Service

SOFT 1

SOFT 2

SOFT 3

SOFT 4

CFV

MIC-OFF

ABC

DEF

MSG

MNO

Fujitsu

GHI

JKL

Drop

Conference

PRS

TUV WXY

Transfer

Redial

DTR

TXD

RXD

Hold

Functional

Speaker

Package E

( DN with 4 call buttons

( Calling Number Identification

( CFD and CFB

( CFV - activated by user when needed

( Message Waiting

( Conference, Drop, Transfer

( D-channel packet data capability

Page A-4

Appendix A

( SRS-2100 ISDN Ordering

SRS-2100 NI-1 Buttons

4 x 40 Liquid Crystal Display

UNA-LIST

DATA

CLEAR

DIR-LIST

Service

SOFT 1

SOFT 2

SOFT 3

SOFT 4

MIC-OFF

CFV

ABC

DEF

MSG

MNO

Fujitsu

GHI

JKL

Drop

Conference

PRS

TUV WXY

Transfer

Redial

DTR

TXD

RXD

Hold

Functional

Speaker

Package G

( DN with 4 call buttons

( Calling Number Identification

( CFD and CFB

( CFV - activated by user when needed

( Message Waiting

( Conference, Drop, Transfer

( B-channel circuit switched data capability

Page A-5

SRS-2100 ISDN Ordering (

Appendix A

E-Z ISDN

The SRS-1050 and the other FNC terminals (2100 and 1025i) support the E-

Z ISDN Ordering Codes. The E-Z Codes may be ordered from a number

of the service providers. Below are two of the E-Z Code configurations.

Package EZ 1

( Circuit Switched voice/data on one B-channel

( Non-EKTS

( Primary Directory Number

( Additional Call Offering

( HOLD

( CONFERENCE (Button/FA = 60)

( DROP (Button/FA 62)

( TRANSFER (Button/FA = 61)

( CALL FORWARDING VARIABLE (Button/FA = 57)

Package EZ 1A

( Circuit Switched voice/data on one B-channel

( Non-EKTS

( Primary Directory Number

( Additional Call Offering for CSV (CRBL = 3)

( HOLD

( CONFERENCE (Button/FA = 60)

( DROP (Button/FA 62)

( TRANSFER (Button/FA = 61)

( CALL FORWARDING VARIABLE (Button/FA = 57)

( CALL FORWARDING BUSY/DON’T ANSWER

( VISUAL MESSAGE WAITING INDICATOR (Button/FI = 63)

Page A-6

Appendix A

( SRS-2100 ISDN Ordering

Notes

Page A-7

SRS-2100 Installation (

Appendix A

Package D............................................................................................................ A-3

Package E............................................................................................................. A-4

Package EZ 1....................................................................................................... A-6

Package EZ 1A.................................................................................................... A-6

Package G............................................................................................................ A-5

Page A-8

Appendix B

( SRS-2100 Installation

· Loading network data. This

may be accomplished by two

methods: 1) downloading of

features from the switch, or 2)

manual configuration of

APPENDIX B

INSTALLATION

multifunction buttons.

This appendix is intended mainly

for System Administrators or

service personnel with

· Programming and labeling the

set

responsibility for installing the

SRS-2100. End users can also

install the digital set if provided

with the necessary hardware and

information from their System

Administrator.

5:20 PM Tuesday January 4

UNA-LIST DATA

CLEAR

DIR-LIST

Service

Standard Softkey Layout

Installation of the SRS-2100

involves four main steps:

(The DATA softkey label appears

only if you have a voice/data

terminal.)

· Connecting the set to the

network

Note: Softkey 1 also serves as

the ENTER key (for entering

information as indicated in this

User's Guide).

It’s necessary to determine

the type of Telephone

Company switching

equipment in use for proper

connection to the Telephone

Company network.

Implementation procedures

vary from one manufacturer

to another.

Switch

Manufacturer

DMS-100

5ESS

EWSD

Nortel

Lucent

Siemens

· Entering Service Profile

Identifiers (SPIDs) and a D-

channel Terminal Endpoint

Identifier (TEI) for packet-

switched data calls, as

required

Page B-1

SRS-2100 Installation (

Appendix B

INSTALLING THE SRS-2100

In some installations, the NT1 and

power are located at the user's

desk.

ISDN equipment may be installed

in a number of configurations. In

most installations, the

supplementary equipment (NT1

and power) is located in a wire

closet in your building. If this is

the case in your installation,

please skip to the section below:

“Connecting to the Network”.

Two drawings are included that

illustrate the connections you

may need to make when the

power and NT1 are located at the

user's desk.

Figure B-1 illustrates the connections when one power supply is used for

both the NT1 and the SRS-2100 and also indicates the position of the

power switch on the SRS-2100.

To NET-POP

RJ-11

RJ-45

Power

Supply

8 Wire

2 Wire, 4 Wire,

or 8 Wire

Line

NT1

(PS OFF)

Term

8 Wire

ISDN Set

(TA)

Figure B-1: Power Connections

Page B-2

Appendix B

( SRS-2100 Installation

Figure B-2 illustrates the connections when a power supply is needed for

the NT1 and another is needed for the SRS-2100 and also indicates the

position of the power switch on the SRS-2100.

(Low Wattage Supply)

To NET-POP

RJ-11

RJ-45

Power

Supply

8 Wire

2 Wire, 4 Wire,

or 8 Wire

FNC

Line

Power

Supply

NT1

Term

8 Wire

(PS ON)

Line

40 V DC

ISDN Set

(TA)

Figure B-2: Power Connections

Page B-3

SRS-2100 Installation (

Appendix B

CONNECTING TO THE

NETWORK

If you have only one SPID for

both voice and data, enter the

SPID as a voice SPID only. Do

not enter the same SPID twice (for

voice and data).

When you receive your SRS-2100,

plug the telephone line from the

wall into the LINE socket on the

back of the set. If the display

shows a date and time, you have

power. If the display does not

light up, you may need a power

supply to connect to the wall

socket and to the 40 V DC power

socket on the back of the set.

Do not change your SPID unless

told to do so by your service

provider. In most cases, digital

sets will not work without the

correct SPID number. If the SPID

number is wrong, the set displays

the message SPID NG. Enter the

correct SPID number, and then

disconnect and reconnect power

to make the set function normally.

If you are connecting power for

the first time, you should see the

message SPID NG. See the next

section to enter a Service Profile

Identifier (SPID).

To enter the service profile

identifiers and the terminal

endpoint identifier, follow these

steps:

ENTERING SPIDS AND A D-

CHANNEL TEI

1. Press REGISTER (softkey 4) 8,

ENTER (softkey 1).

The Service Profile Identifier

identifies your set to the network.

If you have a voice/data terminal,

you may need two SPIDs, one for

voice and one for B-channel

circuit-switched data. You may

also need to enter a D-channel

Terminal Endpoint Identifier (TEI)

for packet-switched data calls.

You can enter the data SPID and

TEI either through this procedure

or through procedures in the

Data User's Guide.

The message ENTER VOICE SPID

appears, with the current SPID

number (if any) shown below it.

ENTER VOICE SPID

ID=000000000000

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

2. Dial your voice SPID number

and press ENTER.

The display prompts for the data

SPID.

Page B-4

Appendix B

( SRS-2100 Installation

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER DATA SPID

ID=

ENTER

CLEAR

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

5. Press REGISTER (softkey 4) to

return to normal operations.

3. Dial your data SPID number and

press ENTER.

Note: For first time installations,

download will occur without

plugging and unplugging the

set.

If you have no data capability,

just press ENTER.

At initial installation, when you

press ENTER, the SRS-2100

automatically requests a

To cancel a data SPID, press

CLEAR and then press ENTER.

download from the switch. This

downloading function will work

on switches that support

parameter downloading and on

early versions of the DMS that

supports Service Profile

The display prompts for the D-

channel TEI. (If you are on a

DMS system, enter the packet

TEI.)

Management downloading

(SPM). On other switches,

manual configuration of features

and lines is necessary.

ENTER PACKET TEI

ID=0

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

Although each service provider

can decide the number of

characters and format of the SPID,

most have agreed on a simple

format. This format, referred to as

generic SPID format, is likely the

format used by your service

provider.

4. Dial your TEI (valid numbers are

from 0 to 63) and press ENTER.

Your System Administrator

provides the TEI.

If you have no data capability,

just press ENTER.

The generic SPID format consists

of 14 digits: (10 digit DN) + ( 2

digit Sharing Terminal Identifier) +

(2 digit Terminal Identifier).

This screen appears:

SPID/TEI ASSIGNMENT

COMPLETED

Page B-5

SRS-2100 Installation (

Appendix B

The first component is the main

telephone number of the terminal,

including the area code. For

example, 9197962000.

Occasionally, if the switch is very

busy, the download may be

delayed for a short time. The

SRS-2100 will continue to request

a download until it is successful,

or until it receives a message from

the switch indicating that a

The Sharing Terminal Identifier,

component two, differentiates

between terminals that share the

same main telephone number but

have different services on the

ISDN line. For a terminal that

does not share the same main

telephone number, these digits

are “01”. This is the typical

situation.

manual configuration is needed.

The SRS-2100 also supports two

other functions associated with

parameter downloading.

1) Service Profile Change

Notification. If you request a

change to your ISDN service

configuration, when that

change is completed in the

central office, the switch

notifies the SRS-2100 that a

change has occurred. The

SRS-2100 then requests a

download from the switch to

update its configuration.

This occurs automatically.

The last part of the SPID is

another two digit segment. This

terminal identifier differentiates

between terminals that share the

same main telephone number and

have identical services. In typical

situations, these digits are “01”.

The most frequently assigned

SPID will be the following: NPA

NXX XXXX 0101.

If you have used the manual

configuration feature, the

settings that differ from the

downloaded settings will be

lost.

If your service provider has not

supplied a SPID to you, try this

format shown above. If it does

not work, contact your service

provider or System Administrator.

Note: On a DMS-100 which

supports SPM instead of

parameter downloading, if a

Service Profile change is made in

the switch, it is necessary to

unplug the set fromthe power

and reconnect it in order for a

download of the new

configuration to occur.

Page B-6

Appendix B

( SRS-2100 Installation

2) The SRS-2100 provides a

manual download function

that allows you to request a

download if you suspect that

the information in the SRS-

2100 may be corrupt.

Instructions for manual

download are in the Key

Attribute section.

Page B-7

SRS-2100 Installation (

Appendix B

LOADING OR MODIFYING

NETWORK DATA (after

entering the SPID)

Configuration Types: EKTS

and CACH

National ISDN (NISDN) supports

two configurations on multiple

line sets. The configurations are

Electronic Key Telephone

Systems (EKTS or ACO) and Call

Appearance Call Handling

(CACH).

If SPM has downloaded network

data, you need to know which

configuration is used so that you

can modify the configuration if

you wish. Additionally, you must

know which configuration is used

if you are entering network data

manually.

This section explains how to use

the KEY-ATTR feature in menu

mode to load or modify network

data. You must load network data

with KEY-ATTR if the set is

connected to a switch that does

not support the terminal

downloading function.

If the switch has downloaded

network data automatically, you

can use these procedures to

modify the set configuration to

conform to your personal

preferences. In these procedures,

you select a button on your SRS-

2100 and assign the button a

Directory Number, Call

Appearance Number, Intercom or

Group Intercom Number, or a

Feature Number recognized by

the network.

EKTS and ACO use Directory

Numbers for telephone lines and

feature numbers for features. You

enter these numbers with options

2 and 3 of KEY-ATTR.

CACH uses Call Appearances for

telephone numbers and feature

numbers for features. You enter

these numbers with options 1 and

2 of KEY-ATTR.

When you press the button for a

Directory Number or Call

Appearance, the phone sends the

necessary signals to initiate or

answer a call. When you press

the button for a feature, the

phone sends the feature’s

number, which causes the

network to activate or deactivate

the feature.

Page B-8

Appendix B

( SRS-2100 Installation

KEY-ATTR Configuration

KEY ATTRIBUTE MODE – SELECT ITEM (1-

Before attempting to load or

modify network data, obtain the

current configuration from your

service provider. This

1: DOWNLOADING

2: MANUAL

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . .

ENTER

CLEAR

configuration information should

show the Directory Numbers/Call

Appearances, the features (with

their feature numbers), and the

SRS-2100 button to which each

Directory Number/Call

You can either automatically

download the configuration or

set-up each item manually. Each

method is described in the

following sections.

Appearance or feature is

assigned.

Button assignments fall into three

categories: Directory Numbers,

Call Appearances, and Features.

If you must manually configure

your set, or if you want to

Download

Key Attribute Selection 1, may be

used to request a download after

the initial installation.

rearrange the button assignments

on your set, you must use the

following method. If you plan to

change a button assignment from

one category to another (e.g. Call

Appearance to Directory Number)

you must first cancel the current

assignment and add the new

assignment. For changes within a

category (call forwarding to call

pick-up), simply replace the old

data with the new data.

1. Press SERVICE, then REGISTER

(softkey 4), 10 ENTER to display

the menu options. The screen

looks like this:

KEY ATTRIBUTE MODE

(1-2)

SELECT ITEM

1: DOWNLOADING 2: MANUAL

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . .

ENTER

CLEAR

To load, modify, or update your

set's network data, begin with

these steps:

To automatically download the

configuration, press 1, ENTER.

1. Press SERVICE, then REGISTER

(softkey 4), 10, ENTER (softkey

1). This screen appears:

Page B-9

SRS-2100 Installation (

Appendix B

The following displays are shown

during processing.

9. Assigns the designated call

appearance.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

The following sections contain

the procedure for each of these

menu selections.

. . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . .

DL EXECUTING

1. Press REGISTER (softkey 4), 10,

ENTER (softkey 1). This screen

appears:

ENTER

CLEAR

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

KEY ATTRIBUTE MODE

ITEM (1-2)

SELECT

. . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1: DOWNLOADING 2: MANUAL

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . .

DL COMPLETED

ENTER

CLEAR

ENTER

CLEAR

2. Press 2, ENTER to display the

options for manual download.

Manual Configuration

The Manual Configuration menu

items serve these functions:

KEY ATTRIBUTE - SELECT ITEM (1-9)

1:CALL APPEARANCE 2:FEATURE

ACTIVATOR

1. Assigns buttons to Call

Appearances in CACH.

3:DIRECTORY NUMBER 4:ICM/GIC

2. Assigns buttons to network-

provided features in both

CACH and EKTS.

ENTER

CLEAR

3. Assigns buttons to Directory

Numbers in EKTS, ACO/AFC.

4. Assigns buttons to network-

provided intercom and Group

Intercom features.

Press NEXT, and this screen

appears:

KEY ATTRIBUTE - SELECT ITEM (1-9)

5:CONFERENCE 6:TRANSFER

5. Assigns the network

7:ORIGINATING DN 8:CA RESERVATION

conference feature button.

6. Assigns the transfer key.

7. Assigns the originating

directory number key.

8. Assigns the reservation status

to a call button.

ENTER

CLEAR

Press NEXT, and this screen

appears:

Page B-10

Appendix B

( SRS-2100 Installation

Your service provider will provide

you with Call Appearance

KEY ATTRIBUTE - SELECT ITEM (1-9)

9:DESIGNATED CA

Numbers and associated

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

Telephone Numbers. Example:

Telephone Number 555-1212 is

your Primary Directory Number

and occupies CA 1, 2, and 3.

Telephone Number 555-3333 is a

secondary or shared Telephone

Number and occupies CA 4, 5,

and 6. Note that CA numbers are

always distinctive.

ENTER

CLEAR

Note: The following descriptions

begin with selections from these

nine items.

29 MIC-OFF

..........

Redial

Hold

Speaker

Figure B-3: Multifunction

Button Layout

Selection 1: Call

Appearance (CACH Call

Buttons)

Your NISDN SRS-2100's first

button is set at the factory as

CA=1. There is no need to

change this when using the

CACH mode of managing calls.

On a DMS NI1, it may be

necessary to reset button 1 to be

a DN. Refer to Selection 3 in this

section for instructions.

Page B-11

SRS-2100 Installation (

Appendix B

1. Press 1 and ENTER (softkey 1).

This screen appears:

· If you press an unlit button,

the screen looks like this:

CALL APPEARANCE REGISTRATION

SELECT ASSIGN KEY

CALL APPEARANCE MODE

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

CA=

(XX)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

ENTER

CLEAR

The set's indicators show button

status as follows:

XX is the number of the

· Green indicates a button

already assigned to a Call

Appearance.

multifunction button you pressed.

If you pressed a green-lit button,

the current feature number

appears after CA=. The new

number you enter replaces this

number.

· Red indicates a button already

assigned to a DN, to a

network feature, or to a local

feature such as one-touch.

3. You now have two choices:

· Unlit indicates an unassigned

· To add or change the CA

number, enter the new number

and press ENTER.

button.

2. Press the button to which you

want to assign a Call

Appearance.

· To cancel the CA number,

press CLEAR (softkey 3) and

then ENTER.

You can press any unlit or green

multifunction button. If you

press a red button, the display

shows the message INVALID

SELECTION, and the set waits for

you to press a valid button.

The final screen looks like this:

CA=XX

(XX)

COMPLETED

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

· If you press a green button,

the display shows the current

number assigned to that

multifunction button. You can

either enter a new number to

replace the current number or

cancel the current number.

ENTER

CLEAR

Page B-12

Appendix B

( SRS-2100 Installation

If you canceled the CA number,

no numbers appear after CA= and

the button indicator goes dark.

ENTER

CLEAR

The set's indicators show button

status as follows:

4. With your Call Appearance

assignment complete, you have

these choices:

· Green indicates a button

already assigned to a network

feature.

· To assign another CA, press

the desired button and repeat

steps 2 and 3.

· Red indicates a button already

assigned to a DN, CA or to

Intercom or Intercom Group,

or to a local feature such as

one-touch.

· To return to normal operation,

press REGISTER.

· To make additional button

assignments, press asterisk

(*). This returns you to the

menu mode main menu.

· Unlit indicates an unassigned

button.

2. Press the button to which you

want to assign the network

feature.

This completes programming of

CAs. If you have programmed

your SPID, correctly completed

this procedure and your ISDN line

is properly plugged in you should

now be ready to place and receive

voice calls. If you encounter

problems , review these items for

accuracy.

You can press any unlit or green

multifunction button. If you

press a red button, the display

shows the message INVALID

SELECTION, and the set waits for

you to press a valid button.

· If you press a green button,

the display shows the current

feature number assigned to

that multifunction button.

You can either enter a new

feature number to replace the

current number or cancel the

current number.

Selection 2: Feature

Activator

1. Press 2 and ENTER. This screen

appears:

FEATURE ACTIVATOR MODE

SELECT ASSIGN KEY

· If you select an unlit button,

the screen looks like this:

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

FEATURE ACTIVATOR MODE

Page B-13

SRS-2100 Installation (

Appendix B

4. With your Feature Activator

assignment complete, you have

these choices:

FA=

(XX)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

· To assign another FA, press

the desired button and repeat

steps 2 and 3.

XX is the number of the

multifunction button you pressed.

If you pressed a green-lit button,

the current feature number

appears after FA=. The new

number you enter replaces this

number.

· To return to normal operation,

press REGISTER.

· To make additional button

assignments, press asterisk

(*). This returns you to the

menu mode main menu.

3. You now have two choices:

This completes programming of

FAs. If you encounter problems

accessing features, review these

items for accuracy and check with

your service provider.

· To add or change the feature

assignment, enter the feature

number you received from the

telephone comp any and then

press ENTER.

Caution: If you manually

reassign the CONFERENCE

button, conference may not

work in all cases. If you wish to

reassign this button, talk to

your System Administrator or

service provider.

· To cancel the feature

assignment, press CLEAR

(softkey 3) and then press

ENTER.

The final screen looks like this:

FA=XX

(XX)

COMPLETED

Selection 3: Directory

Number

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

Your NISDN SRS-2100's first

button is set at the factory as

CA=1. If you subscribe to EKTS

or Basic ISDN on a DMS NI1,

reset the first button on your

primary Directory Number

DN=NNXXXXX or

If you canceled the current

assignment, no numbers appear

after FA= and the button

indicator goes dark.

DN=NPANNXXXXX (area code

and number).

Page B-14

Appendix B

( SRS-2100 Installation

· Green indicates a button

already assigned to a

Directory Number.

1. Press 1 and ENTER. This screen

appears:

· Red indicates a button already

assigned to a network feature

or to a local feature such as

one-touch.

CALL APPEARANCE REGISTRATION

SELECT ASSIGN KEY

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

· Unlit indicates an unassigned

button.

ENTER

CLEAR

The first button lower left, lights

green. This is the factory default

CA=1.

4. Press the button to which you

want to assign the Directory

Number.

2. Press button 1.

You can press any unlit or green

multifunction button. If you

press a red button, the display

shows the message INVALID

SELECTION and the set waits for

you to press a valid button.

3. Press CLEAR (softkey 3),

ENTER (softkey 1). The green

call button will extinguish.

This screen appears:

CALL APPEARANCE REGISTRATION

· If you press a green button,

the display shows the current

Directory Number assigned to

that multifunction button.

You can either enter a new

Directory Number to replace

the current number or cancel

the current number.

CA=

COMPLETED

ENTER

CLEAR

Now that you have cleared CA=1

from your first call button, you are

ready to program Directory

Numbers.

· If you press an unlit button,

the screen looks like this:

If COMPLETED still appears on

the display, press keypad *, 10,

ENTER (softkey 1), 3, ENTER.

DIRECTORY NUMBER MODE

DN=

(XX)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

The set's indicators show button

status as follows:

ENTER

CLEAR

Page B-15

SRS-2100 Installation (

Appendix B

· To assign another DN button,

press the desired button and

repeat steps 4 and 5.

XX is the number of the

multifunction button you pressed.

If you pressed a green-lit button,

the current Directory Number

appears after DN=. The new

number you enter replaces this

number.

· To return to normal operation,

press REGISTER.

· To make additional button

assignments, press any red-lit

button and then press asterisk

(*). This returns you to the

menu mode main menu.

5. You now have two choices:

· To add or change the DN

assignment, enter the

Directory Number and then

press ENTER.

· To cancel a DN assignment,

press CLEAR (softkey 3) and

then press ENTER.

This completes the programming

of Directory Numbers. If you

have programmed your SPID

correctly, completed this

The final screen looks like this:

procedure, and your ISDN line is

properly plugged in, you should

now be ready to place and receive

voice calls. If you encounter

problems, review these

DN=XXXXXXX

COMPLETED

(XX)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

procedures for accuracy.

If you canceled the current

assignment, no numbers appear

after DN= and the button

indicator goes dark.

Selection 4: Intercom/Group

Intercom

Press 4 and ENTER. This screen

appears:

Note: If you are assigning

multifunction button 1, you

must enter the set's primary

Directory Number.

ICM/GIC MODE

SELECT ASSIGN KEY

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

6. With your Directory Number

assignment complete, you have

these choices:

ENTER

CLEAR

Page B-16

Appendix B

( SRS-2100 Installation

ENTER

CLEAR

From this point, you may assign

Intercom and Group Intercom

keys using the same process used

for Call Appearances.

4. Press ENTER. The selected

button's LED turns green.

CONFKEY = 30

FA =

Selection 5: Conference

COMPLETED

It is necessary to assign the

conference feature to a key using

the following process.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

Note: This step is not necessary

if CONFERENCE is assigned to

Button 30, using Feature

Activator 30 or 60.

Selection 6: Transfer Key

1. Assign CONFERENCE as you

would any feature activator.

Note: This step is not necessary

if TRANSFER is assigned to

Button 32, using Feature

Activator 32 or 61.

2. In the KEY ATTR MODE, press

5, CONFERENCE, then press

ENTER:

1. To manually assign the Transfer

key for your SRS-2100, press 6,

ENTER to view the following

display:

CONF APPEARANCE

SELECT ASSIGN KEY

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

ENTER

CLEAR

3. Press selected CONFERENCE

button. This screen appears:

CONFKEY = (XX)

FA =

(XX)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

Page B-17

SRS-2100 Installation (

Appendix B

Note: The SRS-2100 supports

certain new capabilities of

National ISDN 97/98. If you

wish to assign the following

features, the necessary steps

are shown below. The SRS-2100

will operate using default

values, if you do not make

assignments.

TRANSFER REGISTRATION

SELECT ASSIGN KEY

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . .

ENTER

CLEAR

2. Press the Multi-assign key #32

(labeled TRANSFER), and the

following display is shown.

TRANSFER REGISTRATION

TRANS KEY = (32)

FA=61

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . .

ENTER

CLEAR

3. Press ENTER.

TRANSFER REGISTRATION

TRANS KEY = (32)

COMPLETED

FA=61

ENTER

CLEAR

Note: If the user selects a key

that cannot be used for

Transfer, the following display

is shown:

TRANSFER REGISTRATION

SELECT ASSIGN KEY

INVALID SELECTION

ENTER

CLEAR

Page B-18

Appendix B

( SRS-2100 Installation

Selection 7: Originating DN

The first step is to designate the

CA or Directory Number that you

will typically use for outgoing

calls. This is called the

The SRS-2100 supports new ISDN

features that allow you to

designate lines for originating or

receiving calls. This feature

works with a complementary

switch feature that you can order

from your telephone company. It

is called Call Appearance

Reservation. For these features

to work properly, both the SRS-

2100 and the switch must be

properly configured.

Originating DN. If you do not

subscribe to Call Appearance

Reservation, you do not need to

follow the steps in Selection 7 or

Selection 8.

1. To manually assign the

Originating Directory Number

key for your SRS-2100, press 7,

ENTER to view the following

display:

The categories, described as “call

appearance reservation status”

that you may select are listed

below.

ORIGINATING DN REGISTRATION

SELECT ASSIGN KEY

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . .

ENTER

CLEAR

Originating only: allows certain

Directory numbers or call

appearances of Directory

Numbers to be used for

outgoing calls only.

2. Press the selected Multi-assign

key.

ORIGINATING DN REGISTRATION (1)

ORIGINATING DN = ON

Terminating only: allows certain

Directory numbers or call

appearances of Directory

Numbers to be used for

incoming calls only.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . .

ENTER

CLEAR

Originating only/Priority

Incoming only: allows certain

Directory numbers or call

appearances of Directory

Numbers to be used for

outgoing calls and for

3. Press ENTER. The following

display is shown. You have the

option to turn the selected key

ON or OFF.

incoming priority calls only.

ORIGINATING DN – SELECT ITEM (1-2)

Non-reserved: may be assigned

to lines that have no

1:ON

2:OFF

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . .

reservation status.

Page B-19

SRS-2100 Installation (

Appendix B

ENTER

CLEAR

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . .

ENTER

CLEAR

4. Press 1 or 2 to change the

current status, or press ENTER

to accept the current status.

2. Press the selected Multi-assign

key.

ORIGINATING DN REGISTRATION (1)

ORIGINATING DN=ON

COMPLETED

ENTER

CLEAR

Note: If an invalid key is selected

for the originating Directory

Number, the following display is

shown.

ORIGINATING DN REGISTRATION (XX)

SELECT ASSIGN KEY

INVALID SELECTION

ENTER

CLEAR

Selection 8: Call Appearance

Reservation

If you have subscribed to Call

Appearance reservation on your

ISDN line, it is necessary to

assign a reservation status to

each CA that is subscribed.

1. To manually assign the Call

Appearance Reservation key for

your SRS-2100, press 8, ENTER

to view the following display:

CA RESERVATION REGISTRATION

SELECT ASSIGN KEY

Page B-20

Appendix B

( SRS-2100 Installation

CA RESERVATION REGISTRATION (1)

CA RESERVATION=XXX

Note: The SRS-2100 supports

certain new capabilities of

National ISDN 97/98. If you

wish to assign the following

features, the necessary steps

are shown below. The SRS-2100

will operate using default

values, if you do not make

assignments.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . .

ENTER

CLEAR

3. Press ENTER to view the

options display for changes.

CA RESERVATION – SELECT ITEM (1-4)

Selection 9: Designated Call

Appearance

1:TRM

2:ORG

4:OFF

3:ORGIP

ENTER

CLEAR

In Selection 5 and Selection 6,

you assigned CONFERENCE and

TRANSFER. The SRS-2100

automatically selects the call

button you want to use for the

third connection of a conference

or transfer. This button is called

the Designated Call Appearance

(DCA).

4. Press the number for the new

selection, then ENTER.

Note: XXX may be:

TRM

ORG

Terminating only

Originating only

Originating and

Priority Incoming only

Non reserved

ORGIP

If you do not assign a DCA, the

SRS-2100 will automatically select

a default call button.

OFF

CA RESERVATION REGISTRATION (1)

CA RESERVATION=XXX

COMPLETED

1. To manually assign the

Designated Call Appearance

key for your SRS-2100, press 9,

ENTER to view the following

display:

ENTER

CLEAR

Note: If an invalid key is selected,

the following display is shown

DESIGNATED CA REGISTRATION

SELECT ASSIGN KEY

ORIGINATING DN REGISTRATION (XX)

SELECT ASSIGN KEY

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . .

INVALID SELECTION

ENTER

CLEAR

ENTER

CLEAR

Page B-21

SRS-2100 Installation (

Appendix B

2. Press the selected Multi-assign

key.

DESIGNATED CA REGISTRATION (1)

DESIGNATED CA = ON

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . .

ENTER

CLEAR

3. Press ENTER. The following

display is shown. You have the

option to turn the selected key

ON or OFF.

DESIGNATED CA – SELECT ITEM (1-2)

1:ON

2:OFF

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . .

ENTER

CLEAR

4. Press 1 or 2 to change the

current status, or press ENTER

to accept the current status.

DESIGNATED CA REGISTRATION (1)

DESIGNATED CA=ON

COMPLETED

ENTER

CLEAR

Note: If an invalid key is selected

for the Designated Call

Appearance, the following

display is shown.

DESIGNATED CA REGISTRATION (XX)

SELECT ASSIGN KEY

INVALID SELECTION

Page B-22

Appendix B

( SRS-2100 Installation

PROGRAMMING AND

LABELING THE SET

ENTER

CLEAR

Refer to Chapter 3 for procedures

to:

· Enable headset use and turn off

handsfree mode, if desired.

· Set operating parameters such

as ringer volume and tone.

· Program the calendar/clock and

other local features.

To label the buttons on the set,

you must first remove the plastic

cover over the front panel. Lift

the plastic cover from the right

side (the side opposite the

handset).

Below the cover is a template.

Write button labels on this

template to show the directory

numbers or features assigned to

each button. Then lay the

template back on the front panel.

To reinsert the cover, fit the tabs

into the slots at the left side of the

panel and work the cover down

over the buttons.

Fujitsu has developed a

DOS/Windows and a Macintosh

application file using Microsoft

EXCEL 4.0 and Excel 5.0 to assist

you in printing the templates.

These files are available for no

charge via our World Wide Web

site at http://www.fnc.fujitsu.com.

Page B-23

SRS-2100 Installation (

Appendix B

For use with the printing

NT1 Settings

application, Fujitsu has included

two laser printer compatible paper

template with the SRS-2100 User’s

Guide. As an alternative, you

may print, type, or write in the

needed designation on the

template. Additional templates

may be purchased from your

distributor or from Fujitsu.

Termination

Many NT1's have settings

available to turn Termination ON

or OFF. If the setting is ON they

may also have settings to select

either 50 or 100 Ohms.

Sometimes these settings are

accomplished via switches, other

times they are done with jumpers.

Do not separate the two 2100

templates or remove the margin

material before printing.

Follow the NT1 manufacturer

instructions to set the

Termination to ON or OFF as

needed.

All other loose materials must be

removed before placing the

template in the laser printer.

Failure to remove loose materials

may result in a paper jam in the

printer. Templates are fed via the

manual feed tray.

Timing

NT1's also have a timing setting

with the options FIXED or

ADAPTIVE. On some NT1's the

options may be labeled PB or

PTP. PB is equivalent to FIXED

and PTP is equivalent to

Please address questions about

the program to FNC TAC, at 1-

800-228-ISDN.

ADAPTIVE. Timing settings in

the following discussions are

based on NT1 manufacturer

recommendations.

Fujitsu Terminal Equipment

Termination Resistors (TR)

Fujitsu ISDN phones have a

Terminating Resistor (TR) switch

on the back of the set. The

options are ON and OFF.

Fujitsu TR's are equivalent to 100

Ohms in the ON position. Refer

to the following discussions for

TR setting recommendations.

Single Unit Installations

Page B-24

Appendix B

( SRS-2100 Installation

The maximum distance between

the NT1 and the ISDN Terminal

Equipment is 3000 feet in a single

unit installation. The TR switch

on the Terminal Equipment

Two Unit Installations

Bridging at the NT1 – Distance

Between NT1 and Units is Greater

Than 250 ft.

should be ON. The TR switches

on the NT1 should be set at On at

100 Ohms. NT1 timing should be

set to ADAPTIVE (or PTP).

The overall maximum length of the

cable is 1600 ft. The TR switches

on both Terminal Equipment

Units should be ON. The TR

switched on the NT1 should be

set to OFF. NT1 timing switches

(if present) should be set to

FIXED or (PB) when the distance

between the NT1 and the

Terminal Equipment is 400 ft or

less for level 3 wire, or 600 ft for

level 5 wire. Longer loops require

ADAPTIVE (or PTP).

NT1 (TR = 100 Ohms)

Terminal Equipment (TR = ON

Two Unit Installations

Bridging at the NT1 – Maximum

Distance Between NT1 and Units

is 250 ft.

NT1 (TR = OFF)

The overall maximum length of the

cable is 1600 ft. The TR switch on

both Terminal Equipment Units

should be OFF. The TR switches

on the NT1 should be set to ON

at 50 Ohms. NT1 timing switches

(if present) should be set to

FIXED or (PB).

Terminal Equipment (TR = ON)

Multiple Unit Installations –

Bridging at the NT1

The overall maximum length of the

cable is 1600 ft. The TR switch on

the Terminal Equipment farthest

from the NT1 should be ON. The

TR switches on all other Terminal

Equipment should be OFF. The

TR switches on the NT1 should

be set to ON at 100 Ohms. NT1

timing switches (if present)

should be set to ADAPTIVE (or

PTP).

NT1 (TR = 50 Ohms)

Terminal Equipment (TR = OFF)

NT1 (TR = ON 100 Ohms)

Terminal Equipment (TR = OFF)

Terminal Equipment (TR = ON)

Page B-25

SRS-2100 Installation (

Appendix B

System Administrator’s Reference

Feature Activator and Button Placement

Subscribed Feature

Assigned FA/FI

SRS-2100 Button

3 way conference

FA 30/FI 30

FA 60/FI 60

FA 31/FI 31

FA 62/FI 62

FA 32/FI 32

FA 61/FI 61

FA 63/FI 63

FA XX/FI XX

FA 59/FI 59

FA XX/FI XX

FA 58/FI 58

FA XX/FI XX

FA 57/FI 57

Drop

Transfer

Message Waiting

Bridge Call Exclusion

Message waiting LED

Privacy (Bridged Call

Exclusion)

Call Forwarding

Variable

Notes

Page B-26

Appendix B

( SRS-2100 Installation

Notes

Page B-27

SRS-2100 Installation (

Appendix B

Page B-28

Appendix B

( SRS-2100 Installation

D-Channel TEI......................................................................................................B-3

Installation............................................................................................................B-1

Installation Diagrams ..........................................................................................B-2

Key Attribute Configuration..............................................................................B-8

Key-Attr procedures ...........................................................................................B-7

Network connection............................................................................................B-3

Network data ........................................................................................................B-6

Physical Installation............................................................................................B-2

Programming and labeling the set...................................................................B-19

SPID.......................................................................................................................B-3

Terminal resistors ..............................................................................................B-19

Page B-29

Appendix C

( SRS-2100 Testing

1. Unplug the ISDN line from the

LINE jack or the power plug

from the 40 V DC jack if you are

using the DC power supply.

APPENDIX C

TESTING

2. Press and hold down both 1 and

3 on the numeric keypad as you

reapply power. Keep them

down until the automatic LED

test begins.

The SRS-2100 has a self-test

mode that performs the following

tests:

LED test

Key test

Tone test

LCD test

Memory tests

NT1 line test

The LED test is described in the

next section. While the test is

running, this screen is displayed:

SELF TEST EXECUTING (LED)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

5:20 PM Tuesday January 4

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

UNA-LIST DATA

CLEAR

DIR-LIST

. . . .

Service

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

Standard Softkey Layout

When the LED test is complete,

this screen appears:

(The DATA softkey label appears

only if you have a voice/data

terminal.)

SELF TEST EXECUTING (KEY TEST)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

Note: Softkey 1 also serves as

the ENTER key (for entering

information as indicated in this

User's Guide).

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

SOFT1 SOFT2 SOFT3 SOFT4

The set cannot originate or

ENTERING TEST MODE

receive a call during the self-test.

To enter test mode, follow these

steps:

You exit test mode by removing

power and then reapplying it.

PERFORMING TESTS

Page C-1

SRS-2100 Testing (

Appendix C

· Press 5 to start the Program

and Loop switch test (with

optional data terminal adapter

only).

The following sections summarize

the self-tests that you can

perform on the SRS-2100 Digital

Set.

LED Test

These tests are described in the

sections below. Tests 1, 2, 3, and

5 can be started and interrupted at

will to change the test under way,

but test 4 cannot be interrupted

by pressing any key.

The LED test is done first

automatically. It turns all but the

data LEDs red for one second, off

for one second, green for one

second (except MSG), and finally

off again. Observe the LEDs for

malfunctions.

Key Test

When the LED test is complete,

you can start any of these tests:

Pressing any button other than 1

through 5 sounds its associated

confirmation or DTMF tone, turns

its LED red (if it has one), and

displays the following information

on the LCD:

· Press 1 to start the Tone test.

· Press 2 or 3 to start the LCD

tests.

· Press 4 to start the

Memory/Line test.

This information is

With the range and

For the keys:

displayed:

meaning shown here:

Soft keys

SOFTWARE Key X

X=1:SOFT1 2:SOFT2

3:SOFT3 4:SOFT4

Service key

SERVICE

Service key

Multifunction buttons

MULTIASSIGN KEY nn nn: 1 to 30 (key no.)

Fixed function buttons FUNCTION KEY 1

FUNCTION KEY 2

DROP¹

TRANSFER¹

HOLD

FUNCTION KEY 3

FUNCTION KEY 4

FUNCTION KEY 5

CONFERENCE¹

REDIAL

FUNCTION KEY 6

SPEAKER

1 _{Recommended user assignment}

DTMF keypad keys

TEN KEY X

X=(5), 6, 7, 8, 9, 0, #,

and *

Page C-2

Appendix C

( SRS-2100 Testing

(DTMF keys 1, 2, 3, 4, and 5 (with data terminal adapter installed) are

reserved for test selection and not displayed on the LCD.)

Tone Test

When you press the 3 on the

DTMF keypad, the LCD displays

the first set of display characters

supported by the set. Press 3

again to display the rest of the

supported display characters.

When you press 1 on the DTMF

keypad, the speaker sounds a

Ringer Tone. If you pick up the

handset, the ringing stops and a

Busy tone is sent to the handset.

To exit from either test, press any

multifunction key, softkey, or

DTMF key.

The LCD shows the following

display:

SELF TEST EXECUTING (TONE)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

Memory Tests

Pressing 4 on the numeric keypad

starts an automatic sequence of

tests, performing memory and line

tests in order.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

SOFT1 SOFT2 SOFT3 SOFT4

To exit from the test, press any

multifunction key, softkey, or

DTMF key.

The first of these tests writes to

and reads from all RAM locations.

If any error is detected, the test

sequence stops at that point and

reports by displaying an error

code on the display; for example:

LCD Test

When you press the 2 on the

DTMF keypad, the LCD displays

a pattern of dark characters.

Missing dots, if any, will be

evident.

SELF TEST EXECUTING (MEMORY/LINE

TEST)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

S/M ERROR CODE (06)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

(06) is only one example. Other

codes may appear in its place if

different errors are discovered.

Page C-3

SRS-2100 Testing (

Appendix C

Any error code display reflects an

error condition to be handled by

your System Administrator.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

No other test requests are allowed

during this test. If any error is

detected, the test sequence stops

at that point and reports by

displaying an error code.

When the RAM test terminates

successfully, the Digital Set goes

immediately to the ROM access

test. Upon detection of an error,

the sequence stops and an error

code is displayed.

When the ROM access test

terminates successfully, the DTE

interface circuit test starts

automatically on sets that have

the optional data terminal adapter.

An error in this test is reported by

an error code in the LCD display.

When the DTE test terminates

successfully, the NT line test

starts automatically. An error in

this test is reported by an error

code in the LCD display.

If all tests terminate successfully,

the following display shows on

the LCD:

SELF TEST (MEMORY/LINE)

VOICE & DATA ALL GOOD

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

Page C-4

Appendix C

( SRS-2100 Testing

Program and Loop Switch

Test

Pressing the Program switch on

the back of the set changes

PROG RAM: OFF to PROG

RAM: ON. Pressing the Loop

switch changes LOOP: NOR to

LOOP: TEST. See your Data

User's Guide for the function of

these switches.

If your SRS-2100 has the optional

data terminal adapter, pressing 5

displays the status of the Program

(PRG) and Loop switches that are

a part of the TA. The display

looks like this:

Exiting Test Mode

SELF TEST EXECUTING (PROGRAM SW/LOOP

SW)

To exit test mode, remove power

and reapply it.

PROG RAM: OFFLOOP:NOR

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . .

Table C-1 Self-Test Result Codes

Test Result

Display Message

S/M ERROR CODE (01)

S/M ERROR CODE (02)

S/M ERROR CODE (03)

S/M ERROR CODE (04)

SMCM, RAM, ROM test failed.

Line SIU test failed.

Line SIU test timed out.

Line NT test failed; message received

does not match message sent.

Line NT test timed out.

S/M ERROR CODE (05)

Page C-5

SRS-2100 Testing (

Appendix C

Line NT test failed; no response

S/M ERROR CODE (06)

received.

S/M ERROR CODE (07)

SMCM test timed out.

SMCM, RCM test timed out.

RCM (02)

RCM ERROR CODE (01)

RCM ERROR CODE (02)

VOICE ALL GOOD

RCM RAM test failed.

RCM test timed out.

All tests passed.

VOICE & DATA ALL GOOD

All tests passed (with terminal

adapter).

Page C-6

Appendix C

( SRS-2100 Testing

Notes

Page C-7

SRS-2100 Testing (

Key Test Table C-2

Appendix C

LCD Test

LED Test

C-3

C-2

Memory Tests C-3

Program and Loop Switch Test

Self-Test Result Code Table

C-4

C-5

Test Mode

Tone Test

C-1

C-3

Page C-8

Appendix D

( SRS-2100 Call Identification Displays

APPENDIX D

ISDN CALL IDENTIFICATION (ICI) DISPLAYS

ACB(*)...................... Automatic callback

Brg(*)........................ Call barged in on

CFA(*)...................... Call forwarding all calls

CFB(*)....................... Call forwarded because busy

CFN(*)....................... Call forwarded because no answer

DCDL(*).................... Direct connect line

Emr(*)........................ Emergency call

Err(*).......................... Error

FXn(*)....................... Foreign exchange trunk, where n = 1 to 8

Hld(*)........................ Call on hold

Icm(*)........................ Intercom call

InI(*).......................... Incoming call internal

InX(*)........................ Incoming call external

LNn(*)....................... Listed directory number, where n = 1 to 8

OnL(*)....................... On another line call; unanswered call forwarded

because called party was on another CA

OuI(*)........................ Outgoing call internal

OuX(*)...................... Outgoing call external

Pck(*)........................ Call picked up

PNw(*)...................... Private network

Pri(*).......................... Priority call

RbQ(*)....................... Ringback queuing call

Spl(*)......................... Split

Tin(*)......................... Tie trunk n, where n = 1 to 8

WTn(*)..................... WATS band n, where n = 1 to 5

(*) An asterisk in the display means this call's Directory Number

appearance is shared with another ISDN station, at which this Directory

Number is primary. The primary user of this Directory Number may be

busy on another call that you do not see on this station.

Page D-1

SRS-2100 Call Identification Displays (

Appendix D

Notes

Page D-2

Appendix D

( SRS-2100 Call Identification Displays

D-1

Call Identification Displays

Page D-3

Appendix E

( SRS-2100 Error Messages

APPENDIX E

ERROR MESSAGES

Various messages are displayed to describe connection or command

status. Tables E-1 (circuit-switched) and E-2 (packet-switched) show

connection status messages.

Table E-1

Connection Status MessagesBCS (Circuit-Switched)

Cause #

Message Displayed

Description

001

002

003

006

INVALID NUMBER.................... Unassigned number

NO ROUTE.................................. No route to specific network

NO ROUTE.................................. No route to destination

CHANNEL UNACCEPTABLE... Not acceptable for use by

switch

016

017

018

019

021

022

....................................................... Normal; clearing

BUSY............................................. Called user busy

NOT ANSWERED ....................... Called user not responding

NOT ACCEPTED ........................ User alerted; no answer

CALL REJECTED ........................ Call rejected

NUMBER CHANGED ................ Number called has been

changed

026

027

028

NOT SELECTED.......................... Non-selected user clearing

OUT OF ORDER ......................... Destination out or order

INVALID NUMBER.................... Format invalid or number

incomplete

029

030

031

034

035

FACILITY REJECTED ................ Requested facility rejected

....................................................... Response to station inquiry

....................................................... Normal; unspecified

B-CHANNEL BUSY .................... No B-channel available

....................................................... Call queued

Page E-1

( SRS-2100 Error Messages

Table E-1 Connection Status Messages (continued)

Message Displayed Description

Appendix E

Cause #

038

OUT OF ORDER..........................Network out of order

........................................................Temporary failure

NETWORK BUSY........................Network congested

ACCESS INFORMATION...........User information discarded

DISCARDED

041

042

043

044

047

050

REQUESTED CHANNEL............Exclusive channel cannot

NOT AVAILABLE .......................be used

RESOURCE UNAVAILABLE, ....Downloading facility not

UNSPECIFIED ..............................available

FACILITY N/A .............................Requested facility not

........................................................subscribed

051

052

053

054

057

SERVICE NG.................................Service request incompatible

........................................................Outgoing calls barred

SERVICE NG.................................Service operation violated

CALLED BARRED.......................Incoming calls barred

BEARER TYPE NOT ...................

AUTHORIZED

058

063

065

066

069

079

BEARER TYPE NOT ...................Bearer capability not

PRESENTLY AVAILABLE..........presently available; try again

........................................................Service or option not

........................................................available

BEARER TYPE NG......................Bearer service not

........................................................implemented

........................................................Channel type not

........................................................implemented

REQUESTED FACILITY.............Network cannot support

NOT IMPLEMENTED ................requested facility

........................................................Service or option not

........................................................implemented, unspecified

Page E-2

Appendix E

( SRS-2100 Error Messages

Table E-1 Connection Status Messages (continued)

Cause #

Message Displayed

INVALID CALL .......................... Call reference not

REFERENCE VALUE currently in use

Description

081

082

....................................................... Identified channel does not

exist

085

088

091

INVALID NUMBER.................... Invalid digit value for number

INCOMPATIBLE ........................ Incompatible destination

....................................................... Transit network does not

exist

096

097

MANDATORY INFORMATION

ELEMENT IS MISSING

MESSAGE TYPE ........................ Message not recognized by

NON-EXISTENT OR NOT

IMPLEMENTED

switch

099

INFORMATION ELEMENT...... Message not recognized by

NON-EXISTENT OR NOT

IMPLEMENTED

switch

100

101

102

INVALID INFORMATION ....... Coding structure not

ELEMENT CONTENTS

MESSAGE NOT COMPATIBLE

WITH CALL STATE

implemented

RECOVERY ON TIMER ............ Procedure underway due to

EXPIRY timer expiration

111

127

....................................................... Protocol error, unspecified

INTERWORKING, ..................... Message meaning unknown

UNSPECIFIED

to switch

Page E-3

( SRS-2100 Error Messages

Appendix E

Table E-2

Connection Status MessagesDPS (Packet Switched)

Display format

Description

DATA CLR DTE......................DTE disconnected

DATA CLR OCC......................Number busy

DATA CLR DER ......................Out of order

DATA CLR RPE.......................Remote procedure error

DATA CLR RNA .....................Reverse charging not accepted

DATA CLR NA ........................Incompatible destination

DATA CLR INV.......................Invalid facility request

DATA CLR ERR.......................Local procedure error

DATA CLR NC.........................Network congestion

DATA CLR NP.........................Number error

Each command reports its successful or unsuccessful execution. Errors

usually result in a display of the word ERROR or ERR INC.

This error reporting also applies to the offline commands for setting

terminal adapter parameter defaults. These defaults can be stored in a set

of profiles, and you can choose which profile to apply to a port when

making your data call.

The offline commands for these purposes are described in the Data

User's Guide, along with each command's response and related messages.

Page E-4

Appendix E

( SRS-2100 Error Messages

Table E-3 National Standardized Cause Values

Cause # Message Displayed

Description

004

VACANT CODE...........................................Unused area or central

office code

008

009

010

011

PREFIX 0 DIALED IN ERROR

PREFIX 1 DIALED IN ERROR

PREFIX 1 NOT DIALED

EXCESSIVE DIGITS RECEIVED,................Switch has truncated

CALL IS PROCEEDING

excessive digits and call

is proceeding

051

CALL TYPE INCOMPATIBLE WITH

SERVICE REQUEST

053

101

SERVICE OPERATION VIOLATED

PROTOCOL ERROR, THRESHOLD .........Call cleared due to

EXCEEDED

excessive protocol

errors

Page E-5

( SRS-2100 Error Messages

Table E-4 Network Specific Cause Values

Cause # Message Displayed Description

Appendix E

008

CALL IS PROCEEDING...............................Call cannot be cleared

due to other users

013

028

SERVICE DENIED

SPECIAL INTERCEPT

ANNOUNCEMENT

029

030

031

SPECIAL INTERCEPT ................................Announcement that

ANNOUNCEMENT: UNDEFINED

CODE

access code is not

defined

SPECIAL INTERCEPT ................................Announcement that

ANNOUNCEMENT: NUMBER

UNASSIGNED

number is unassigned

SPECIAL INTERCEPT ................................Announcement that

ANNOUNCEMENT: CALL

BLOCKED DUE TO GROUP

RESTRICTION

call is blocked due to

group restriction

090

091

101

SEGMENTATION ERROR .........................Parameter downloading

message error

REASSEMBLY ERROR...............................Parameter downloading

error

PROTOCOL ERROR, THRESHOLD .........Call cleared due to

EXCEEDED

excessive protocol

errors

Page E-6

Appendix E

( SRS-2100 Error Messages

Connection Status Messages - BCS.................................................................E-1

Connection Status Messages - DPS.................................................................E-4

National Standardized Cause Values ................................................................E-5

Network Specific Cause Values .........................................................................E-6

Page E-7

Appendix F

( SRS-2100 Q.931 Logging Codes

NORMAL FORMAT IN

HISTORY MODE

APPENDIX F

The normal format of the History

INTERPRETING Q.931

MESSAGE LOGGING

CODES

mode shows abbreviated

information. An abbreviated

message and call status code are

displayed for transmission and

reception messages. The

information element codes,

selected Directory Number value,

and call status code are not

shown.

With Q.931 message logging, you

can view messages in History

mode in two different formats:

· Normal format

· Hexadecimal format

The screens below are examples

of messages in the normal format

of History mode. Note that line 4

of the displays shows the names

of softkey functions specific to

History mode. Use the softkey

ROLL-DOWN to see additional

messages (move from screen 1 to

screen 2) and ROLL-UP to

This appendix describes these

two formats in detail, showing

what messages look like in each.

At the back of this appendix you'll

find three tables explaining the

codes and abbreviations used in

the messages.

backtrack to previous messages

(move from screen 2 to screen 1).

The softkey HEX switches the

display to hexadecimal format,

and EXIT leaves History mode.

5:20 PM Tuesday January 4

UNA-LIST DATA

CLEAR

DIR-LIST

Service

Standard Softkey Layout

>1N>T:SETUP CR:01

1T>N:ALERTING CR:01

1T>N:CONNECT CR:01

(The DATA softkey label appears

only if you have a voice/data

terminal.)

HEX

EXIT

ROLL-UP

ROLL-DOWN

Note: Softkey 1 also serves as

the ENTER key (for entering

information as indicated in this

User Guide).

Page F-1

SRS-2100 Q.931 Logging Codes (

Appendix F

Definitions of the different fields

shown in the normal format of the

History mode follow:

nT>N: Transmission message

identifier for terminal-to-

network messages. The

value n is 1 for voice calls

and 2 for data calls. This

identifier is followed by

the abbreviated message

and a list of up to six

related information element

codes. Table F-1 explains

the different abbreviated

messages. Table F-2 lists

and defines the

information element codes.

nN>T: Reception message

identifier for network-to-

terminal messages. The

value n is 1 for voice calls

and 2 for data calls. This

identifier is followed by

the abbreviated message

and a list of up to six

related information element

codes. Table F-1 explains

the different abbreviated

messages. Table F-2 lists

and defines the

information element codes.

CR: Call reference number

Page F-2

Appendix F

( SRS-2100 Q.931 Logging Codes

HEXADECIMAL FORMAT IN

HISTORY MODE

08 01 CR:05 K-SETUP:FD BC:04 03 80 90

A2 NI:27 01 FC EID:3B 02 F0 80 CON:70

08 C1 38 35 30 39 33 31 38

You can use the hexadecimal

format of History mode to see

more detailed message

NORMAL ROLL-UP

EXIT

ROLL-DOWN

information than is displayed in

the normal format.

The following information is

shown:

The selected Directory Number

value, call status code, and

information element codes are

displayed, as well as the

abbreviated message and call

reference number.

· Transmission or reception

message identifier. This

identifier is followed by the

abbreviated message and a list

of up to six related information

element codes. Table F-1

explains the different

abbreviated messages. Table

F-2 lists and defines the

information element codes.

In the hexadecimal format, you

can view only one message at a

time. To see another message,

you must press the NORMAL

softkey to return to normal format,

use ROLL-UP and ROLL-DOWN

to display another message on

the screen, and then press the

HEX softkey to return to

· Selected Directory Number

value

· Call reference number

· Call status code. Table F-3

explains the valid call status

codes.

hexadecimal format.

The screens that follow are an

example of a message in the

· Channel identifier (not shown

in this example). The channel

identifier, if displayed, shows

B1, B2, or D, depending on the

channel used.

hexadecimal format of History

mode. Line 4 of the displays

shows the names of softkey

functions specific to History

mode. Use the softkeys ROLL-UP

and ROLL-DOWN to scroll

through the lines of the message.

The softkey NORMAL switches

the display back to normal format,

and EXIT leaves History mode.

Page F-3

SRS-2100 Q.931 Logging Codes (

Appendix F

Notes

Page F-4

Appendix F

( SRS-2100 Q.931 Logging Codes

CODES AND ABBREVIATIONS

The following three tables explain the abbreviated messages, information

element codes, and call status codes.

Table F-1 Message Abbreviations

Abbreviated message...................... Full Message

ALERTING....................................... Alerting

ASSOC.............................................. Associated

ASSOC-ACK.................................... Associated Acknowledge

CALL-PROC..................................... Call Proceeding

CONF................................................. Conference

CONF-ACK ...................................... Conference Acknowledge

CONF-REJ......................................... Conference Reject

CONNECT ........................................ Connect

CONN-ACK...................................... Connect Acknowledge

DISC .................................................. Disconnect

DROP................................................. Drop

DROP-ACK ...................................... Drop Acknowledge

DROP-REJ......................................... Drop Reject

HOLD ................................................ Hold

HOLD-ACK...................................... Hold Acknowledge

HOLD-REJ ........................................ Hold Reject

INFO.................................................. Information

MAN-INFO ...................................... Management Information

MIM .................................................. Management Information Messages

OVERLAP......................................... Overlap Sending

PROGRESS ....................................... Progress

RECONNECT ................................... Reconnect

RECONN-ACK................................. Reconnect Acknowledge

RECONN-REJ ................................... Reconnect Reject

REDIRECT ........................................ Redirect

Page F-5

SRS-2100 Q.931 Logging Codes (

Appendix F

Table F-1 Message Abbreviations (continued)

Abbreviated message ......................Full Message

RELEASE...........................................Release

REL-COM ..........................................Release Complete

RESTART..........................................Restart

REST-ACK........................................Restart Acknowledge

SETUP................................................Setup

SETUP-ACK .....................................Setup Acknowledge

STATUS............................................Status

STATUS-ENQ ..................................Status Inquiry

TRANSFER.......................................Transfer

TRANS-ACK....................................Transfer Acknowledge

TRANS-REJ ......................................Transfer Reject

UNSPECIFIED ..................................Unspecified Error

Page F-6

Appendix F

Table F-2

( SRS-2100 Q.931 Logging Codes

Information Element Codes

Information element code .............. Meaning

AC...................................................... Adjunct Control

AT...................................................... Associated Type

BC ...................................................... Bearer Capability

CAU................................................... Cause

CDN................................................... Called Party Number

CGN ................................................... Calling Party Number

CID..................................................... Channel Identification

CR ...................................................... Call Reference

DC...................................................... Display Control

DCA................................................... Destination Call Appearance

DF ...................................................... Display Field

EI ........................................................ Endpoint Identifier

ERR.................................................... Element Error

FA ...................................................... Feature Activation

FA ...................................................... Feature Indication

KP ...................................................... Keypad

KPC.................................................... Keypad Control

LS ....................................................... Locking Shift

LLC .................................................... Low Layer Capability

MIE.................................................... Management

OCA................................................... Origination Call Appearance

OCR ................................................... Other Call Reference

PI........................................................ Progress Indicator

RI........................................................ Restart Indicator

SCA ................................................... Selected Call Appearance

SIG..................................................... Signal

SWH.................................................. Switchhook

ST....................................................... Call State

TC...................................................... Terminal Capabilities

UC...................................................... User Code

Page F-7

SRS-2100 Q.931 Logging Codes (

Appendix F

Table F-3

Call Status Codes

Code ...........................Status ............................Meaning

U00 .............................NULL.............................Null State

U01 .............................CALL INIT....................Call Initiation

U02 .............................OVERLAP.....................Overlap Sending

U03 .............................OUT PROC ...................Outgoing Call Proceeding

U04 .............................CALL DLVD .................Call Delivered

U07 .............................CALL RCVD .................Call Received

U08 .............................CONN REQ ...................Connection Request

U09 .............................IN PROC........................Incoming Call Proceeding

U10 .............................ACTIVE.........................Active

U11 .............................DISC REQ .....................Disconnect Request

U12 .............................DISC IND......................Disconnect Indication

U19 .............................REL REQ .......................Release Request

Page F-8

Appendix F

( SRS-2100 Q.931 Logging Codes

Notes

Page F-9

SRS-2100 Q.931 Logging Codes (

Call Status Code Table F-7

Appendix F

Information Element Code Table

Message Abbreviation Table

F-6

F-4

Message Logging Codes - interpretation

F-1

Page F-10

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