Euro Pro Vacuum Cleaner NP320 User Manual

NP320 series  
OWNER’S GUIDE  
 
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GENERAL USE:  
GENERAL CLEANING:  
1. Use only as described in this manual.  
1. DO NOT pick up large-sized objects.  
2. DO NOT put any objects into openings. DO  
NOT use with any opening blocked; keep free of  
dust, lint, hair, and anything that may reduce air  
flow.  
2. DO NOT pick up hard or sharp objects such as  
glass, nails, screws or coins that could damage  
the vacuum cleaner.  
3. DO NOT pick up smoking or burning objects  
such as hot coals, cigarette butts, matches or  
hot ash.  
3. Keep your work area well lit.  
4. DO NOT place the vacuum on unstable  
surfaces such as chairs or tables.  
4. DO NOT pick up flammable or combustible  
materials such as lighter fluid, gasoline, or  
kerosene or use vacuum in areas where they  
may be present.  
5. DO NOT allow young children to operate  
the vacuum or use as a toy. Close attention is  
necessary when used by or near children.  
5. DO NOT pick up toxic solutions such as  
6. DO NOT use vacuum cleaner if it has been  
dropped, damaged, left outdoors, or submerged  
in water. Return to EURO-PRO Operating LLC  
for examination, repair, or adjustment.  
chlorine bleach, ammonia, or drain cleaner.  
6. DO NOT use in an enclosed space where  
vapors are present from paint, paint thinner,  
moth-proofing substances, flammable dust or  
other explosive or toxic materials.  
7. DO NOT use without dust cup and/or filters  
in place.  
7. DO NOT vacuum up any liquids.  
HOSE ATTACHMENTS:  
8. DO NOT immerse the vacuum cleaner in water  
or other liquids.  
1. DO NOT use if air flow is restricted; if the air  
paths, the hose, or the accessories become  
blocked, turn the vacuum cleaner off. Remove  
all obstructions before you turn on the  
unit again.  
9. DO NOT use outdoors or on wet surfaces; use  
only on dry surfaces.  
10. Use extra care when cleaning on stairs.  
2. Keep the end of the hose and accessory  
openings away from face and body.  
DUST CUP/FILTERS/ACCESSORIES:  
Before turning on the vacuum:  
3. Keep cleaning tools and hose suction openings  
away from hair, face, fingers, uncovered feet,  
or loose clothing.  
1. Make sure that all filters are thoroughly dry  
after routine cleaning.  
2. Make sure that the dust cup and all filters are in  
place after routine maintenance.  
4. Only use manufacturer’s recommended  
attachments.  
3. Make sure accessories are free of blockages.  
4. Only use filters and accessories provided by  
EURO-PRO Operating LLC. [Failure to do so will  
void the warranty.]  
SAVE THESE  
INSTRUCTIONS  
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This manual covers model numbers:  
NP320 40  
NP320C 40  
TECHNICAL SPECIFICATIONS  
Voltage: 120V., 60Hz  
Watts:  
Amps:  
550 W  
4.6 A  
4
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Contents  
Getting Started............................................................................6  
How to Use...................................................................................8  
Maintenance ................................................................................9  
Checking for Blockages...............................................................11  
Storing..........................................................................................12  
Resetting the Motor Thermostat...............................................12  
Ordering Replacement Parts......................................................12  
Troubleshooting Guide................................................................13  
Warranty & Registration.............................................................15  
Thank you for  
purchasing the  
Shark®  
Lift-Around™  
Portable Vac.  
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Getting Started  
A
B
C
H
I
D
E
F
J
K
G
Use the Shark® Lift-AroundPortable  
Vac as a stand alone vacuum for spot-  
cleaning small areas and large piles of debris,  
or with the Flexible Hose and cleaning tools  
for above-floor cleaning.  
FIRST THING’S FIRST, YOU NEED TO KNOW  
WHAT’S IN THE BOX YOU JUST OPENED:  
A Lift-AroundPortable Vac  
B Removable Tool Caddy  
C Power Brush  
D Upholstery Brush  
H Flexible Hose  
E
F
Crevice Tool  
I
Floor Kit Handle  
Telescopic Tube  
Shoulder Strap  
Dusting Brush  
J
G Straight Suction Nozzle  
K
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STRAIGHT SUCTION NOZZLE (G)  
NOTE: Always turn the power off before attaching  
or detaching accessories.  
Powerful cleaning on low-pile carpets and  
hardwood floors.  
REMOVABLE TOOL CADDY (B)  
FLEXIBLE HOSE (H)  
Specially designed to hold the crevice tool, dusting  
brush and upholstery brush for quick access to  
tools when vacuuming and cleaning around the  
house.  
With the right cleaning tool in place and the Flexible  
Hose, you can extend your reach into hard-to-clean  
areas.  
POWER BRUSH (C)  
NOTE: Use the Flexible Hose without any  
accessories attached for large debris cleaning.  
This small accessory has an air driven brushroll  
for cleaning upholstery, pet hair and even auto  
interiors.  
FLOOR KIT HANDLE (I)  
Designed for easy manoeuvrability and effortless  
swivel.  
UPHOLSTERY BRUSH (D)  
This unique tool was engineered for fast and easy  
removal of pet hair from upholstery.  
TELESCOPIC TUBE (J)  
Extend and adjust your reach farther into hard-to-  
clean areas.  
CREVICE TOOL (E)  
Reach deep into narrow spaces and clean between  
cushions, under radiators and baseboards and in  
hard to reach crevices and corners.  
SHOULDER STRAP (K)  
Specialized design to make carrying the Portable  
Vac with ease. The removable Shoulder Strap is  
ergonomic and easily distributes weight across the  
shoulder.  
DUSTING BRUSH (F)  
Dust shelves, lamp shades, window blinds, books,  
furniture and other household items.  
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Pull out to remove tool caddy  
How to Use  
Align arrows to attach tool caddy  
Fig. 1  
Fig. 2  
Fig. 3  
Power  
Button  
Fig. 5  
Fig. 4  
Fig. 6  
ASSEMBLING THE LIFT-AROUNDPORTABLE VAC  
FOR ADDED COMFORT OR FOR AN EXTENDED  
REACH  
1
Insert the end of the flexible hose into the  
connector on the front of the Lift-Around™  
Portable Vac. (fig. 1)  
6
Attach the floor kit handle to the flexible hose.  
Push it in until it is secure. (fig. 6)  
2
Insert the removable tool caddy onto the back  
of the Portable Vac. (fig. 2) To remove the tool  
caddy, hold the vacuum by the handle, pull out  
slightly from the right side and then remove it from  
the Portable Vac. (fig. 3)  
7
Insert the telescopic tube into the end of the floor  
kit handle. Push it in until it is secure. (fig. 6)  
NOTE: All accessories may be used with the  
flexible hose, the floor kit handle or the telescopic  
tube.  
3
Insert the crevice tool, dusting brush, upholstery  
brush or power brush into the openings on the tool  
caddy. (fig. 3)  
8
9
Attach the desired accessory to the end of the  
flexible hose, floor kit handle or telescopic tube by  
pushing it in until it is tightly secured. (fig. 6)  
4
5
Attach the shoulder strap onto the hooks on the  
handle of the Portable Vac. (fig. 4)  
While holding the Portable Vac by the handle,  
press down on the power button to turn the  
Portable Vac on and begin vacuuming. Press down  
again to turn the vacuum off. (fig. 5)  
Empty Dust Cup after cleaning and periodically  
during cleaning when it appears full. (See  
“Maintenance” section for instructions.)  
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Maintenance  
To reduce the risk of electric shock, unplug the unit before performing any cleaning, maintenance, or  
troubleshooting checks.  
Reassemble all parts securely before operating vacuum.  
CAUTION:  
For best results empty the Dust Cup  
after each use; empty several times  
during prolonged usage or when it  
reaches the MAX fill line.  
Unplug the vacuum;  
failure to do so might  
result in electric shock.  
NEVER OVER-FILL THE DUST CUP.  
Bottom Door  
Release  
Fig. 8  
Dust Cup  
Release  
Top Door  
Release  
Fig. 7  
Fig. 10  
Fig. 9  
3
Option B: For Allergy Sufferers:  
EMPTYING THE DUST CUP  
Wrap a trash bag around the Dust Cup leaving  
space at the bottom for the door to swing open.  
Locate the bottom door release button within the  
trash bag and press to release as you shake the dust  
cup to empty dust and debris. (fig. 9)  
The Dust Cup needs to be emptied each time you  
vacuum and periodically during cleaning, when the  
Dust Cup appears full.  
1
2
Press the dust cup release button and remove the  
dust cup from the vacuum. (fig. 7)  
Press the door shut again until it clicks.  
Option A: for Quick Empty:  
Insert the Dust Cup deep inside a trash receptacle  
to contain the dust and debris.  
Press the bottom door release button to release  
the trap door. Tap gently to empty contents.  
(fig. 8)  
Note: Option B can also be performed outside of  
the home to further minimize releasing dust back  
into the air. Carry just the dust cup and trash bag  
outside.  
4
5
Check to make sure the trap door is secure before  
returning it to the Vacuum.  
Press the door shut again until it clicks.  
To clean the upper compartment of the dust cup,  
press the top door release button to open.  
(fig. 10) Empty the contents over a trash  
receptacle and push the door shut until it clicks  
into place.  
9
 
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Maintenance - cont.  
COMPONENT  
MAINTENANCE SCHEDULE  
Dust Cup  
Empty each time you vacuum.  
1
2
3
4
Pre-Motor Foam Filter  
Pre-Motor Felt Filter  
Post-Motor HEPA Filter  
Rinse and air dry every month under normal use.  
Rinse and air dry every month under normal use.  
Clean once every 24 months under normal use.  
DO NOT operate the vacuum without ALL the filters in place.  
DO NOT operate the vacuum with WET filters.  
DO NOT put the filters in the washing machine or dishwasher.  
NOTE: The material in the filters will discolor over time. This is  
NORMAL and will not affect the performance of the filters.  
IMPORTANT: Loss of Suction may occur if foam  
filter is not cleaned every month. Rinse and allow to air  
dry completely. Tap loose dirt from foam filter as needed  
in between washing. Foam filter may appear dirty after  
use - this is normal.  
Post Motor  
HEPA Filter  
Pre-Motor  
Foam Filter  
Fig. 12  
Fig. 13  
Fig. 14  
Felt Filter  
CLEANING THE POST-MOTOR HEPA FILTER  
1
2
Remove the tool caddy from the unit.  
Remove the filter cover from the vacuum by pulling  
up on the tab and pulling the cover away from the  
vacuum. (fig. 12)  
Fig. 11  
3
4
Take out the HEPA filter by pulling it straight out.  
CLEANING THE PRE-MOTOR FILTERS  
Turn the filter over so that the dirty side is on  
the bottom and vigorously tap it clean against a  
garbage can to remove any dust. (fig. 13)  
1
2
Remove the dust cup.  
Remove the pre-motor filters out from the top of  
the motor base. (fig. 11)  
5
Wash the filter under the tap using lukewarm  
water with the dirty side face down until the water  
runs clear. (fig. 14)  
3
4
Rinse the filters thoroughly in lukewarm water until  
the water runs clear.  
6
7
8
Allow the filter to air dry for 24 hours. Do not use a  
hair dryer or other heating methods to dry.  
Squeeze out excess water and let air-dry for at  
least 24 hours before replacing. Do not use a hair  
dryer or other heating methods to dry.  
Once the HEPA filter is dry, replace it back into the  
vacuum.  
5
6
Place the felt filter in first, then the foam filter.  
Replace the dust cup.  
Replace the cover by inserting the two tabs into  
the holes at the top and then swinging the cover  
down until it clicks into place.  
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Checking for Blockages  
Locking  
Latch  
Turbine  
Wheel  
Fig. 15  
Rotating  
Bristle Brush  
Fig. 16  
Blockages may cause your vacuum to overheat and  
shut down. To prevent this from happening, check  
potential blockage areas after heavy use or if you  
detect a loss of suction or poor cleaning performance.  
CLEANING THE POWER BRUSH  
1
DUST CUP  
Turn the Power Brush over, slide the locking latch  
forward and tilt the cover upward to remove.  
(fig. 15)  
Dust Cup may be full. Empty Dust Cup.  
FILTERS (PRE-MOTOR AND POST MOTOR)  
2
Inspect the rotating bristle brush, turbine wheel  
and air passage.  
Ensure that both the Pre Motor Filters and the Post  
Motor HEPA filter are clean.  
Remove any blockage or debris and carefully,  
without damaging the bristles or belt, cut any  
build-up of hair or string wrapped around the  
rotating bristle brush with scissors.  
3
ACCESSORIES  
Check intake openings:  
Power Brush  
Crevice Tool  
To reassemble, first insert the tabs on the front  
edge of the cover into the matching holes in the  
top half of the Power Brush and tilt the cover back  
down pressing until it clicks into place. (fig. 16)  
Upholstery Brush  
Dusting Brush  
Flexible Hose  
Floor Kit Handle  
Straight Suction Nozzle  
11  
 
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Storing  
Resetting the Motor Thermostat  
Your Shark® Lift-Around™ Portable Vac is  
equipped with a protective Motor Thermostat. If the  
motor should overheat, the thermostat shuts off the  
power.  
To reset the Motor Thermostat:  
Press the Power Button to turn the vacuum off.  
Unplug the vacuum.  
Check for clogged hose or filter; unclog hose and  
replace filter. Refer to Checking for Blockages.  
Wait 45 minutes for vacuum to cool; then plug in the  
vacuum.  
Press the Power Button to restart the vacuum.  
Fig. 17  
Note: If vacuum still does not start, contact Customer  
Service at: 1-800-798-7398.  
Fig. 18  
STORE YOUR VACUUM SAFELY  
Ordering Replacement Parts  
1
Store the dusting brush, upholstery brush, the  
crevice tool or the power brush on the mounts on  
the removable tool caddy. (fig. 17)  
To order additional parts and accessories, go to  
www.sharkclean.com or call 1-800-798-7398.  
2
Wrap the flexible hose around the base of the  
vacuum and hook the end of the flexible hose into  
the hose dock. (fig. 18) To release the hose, press  
the Hose Storage button.  
PART  
PART NO.  
Pre-Motor Filters  
HEPA Filter  
XFF318  
XHF318  
1057FT  
1061FT  
1062FT  
1063FT  
1064FT  
XKH320  
XSN320  
3
Wrap the attached cord strap around the power  
cord when storing.  
Telescopic Tube  
Upholstery Brush  
Crevice Tool  
4
Store your vacuum cleaner with the rest of the  
accessories safely in a cool dry area where they  
will not be a hazard, will not get damaged and will  
not cause damage to anyone or anything.  
Dusting Brush  
Power Brush  
NOTE: Empty dust cup after cleaning and prior  
to storing. (See “Maintenance” section for  
instructions.)  
Floor Kit Handle  
Straight Suction Nozzle  
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Troubleshooting Guide  
PROBLEM  
POSSIBLE REASONS & SOLUTIONS  
Check Filters to see if they need cleaning. Follow instructions for rinsing and  
drying the Filters before re-inserting back into the Vacuum. (See “Maintenance”  
sections for instructions.)  
Dust Cup may be full; empty Dust Cup.  
Vacuum is not  
picking up dirt.  
Check Hose, Hose connections and accessories for blockages; clear blockages if  
required.  
If Dust Cup is empty, and attachment inlets are clear, check for other blockages.  
(See “Checking for Blockages” for instructions.)  
Check Filters to see if they need cleaning. Follow instructions for rinsing and  
drying the Filters before re-inserting back into the Vacuum. (See “Maintenance”  
sections for instructions.)  
Dust Cup may be full; empty Dust Cup.  
Airflow is restricted. No  
suction or light suction.  
Check Hose and Hose connections for suction strength; clear blockages if  
required.  
If Dust Cup is empty, and attachment inlets are clear, check for other blockages.  
(See “Checking for Blockages” for instructions.)  
This vacuum cleaner is equipped with a motor protective thermostat. If for some  
reason your vacuum overheats, the thermostat will automatically turn the unit off.  
Should this occur, perform the following steps to restart the motor thermostat:  
1. Press down on the Power Button to turn the Portable Vac off.  
2. Unplug the vacuum.  
3. Empty the Dust Cup and clean Filters. (See “Maintenance” sections for  
instructions.)  
Vacuum turns off on its  
own.  
4. Check for blockages in hose, accessories and inlet opening. (See “Checking for  
Blockages” for instructions.)  
5. Allow the unit to cool for a minimum of 45 minutes.  
6. Plug in the vacuum.  
7. Press the Power Button again to restart the vacuum.  
Note: If vacuum still does not start, contact Customer Service at:  
1-800-798-7398.  
NOTE: This appliance has no serviceable parts. Please contact Customer Service at 1-800-798-7398.  
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Notes  
14  
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Euro-Pro Three-Year (3) Limited Warranty  
EURO-PRO Operating LLC warrants this product to be free from defects in material and workmanship for a period  
of three (3) years from the date of the original purchase, when utilized for normal household use, subject to the  
following conditions, exclusions and exceptions.  
If your appliance fails to operate properly while in use under normal household conditions within the warranty period,  
return the complete appliance and accessories, freight prepaid to:  
U.S.: EURO-PRO Operating LLC  
For customer service support call 1-800-798-7398  
Canada: EURO-PRO Operating LLC  
4400 Bois Franc, St. Laurent, Québec H4S 1A7  
If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC will repair or  
replace it free of charge. Proof of purchase date and $22.95 to cover the cost of return shipping and handling must  
be included.*  
Non-durable parts including, without limitation, filters, brushes and electrical parts which normally require  
replacement are specifically excluded from warranty.  
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit  
at our option. This warranty does not cover normal wear of parts and does not apply to any unit that has been  
tampered with or used for commercial purposes. This limited warranty does not cover damage caused by misuse,  
abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This warranty does not cover  
damage or defects caused by or resulting from damages from shipping or repairs, service or alterations to the product  
or any of its parts, which have been performed by a repair person not authorized by EURO-PRO Operating LLC.  
This warranty is extended to the original purchaser of the unit and excludes all other legal and/or conventional  
warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the specific obligations expressly  
assumed by it under the terms of the limited warranty. In no event is EURO-PRO Operating LLC liable for incidental  
or consequential damages of any nature whatsoever. Some states do not permit the exclusion or limitation of  
incidental or consequential damages, so the above may not apply to you.  
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or  
province to province.  
*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase  
date and to attach tag to item before packing with your name, complete address and phone number  
with a note giving purchase information, model number and what you believe is the problem  
with item. We recommend you insure the package (as damage in shipping is not covered by your  
warranty). Mark the outside of your package ATTENTION CUSTOMER SERVICE”. We are constantly  
striving to improve our products, therefore the specifications contained herein are subject to change  
without notice.  
Product Registration  
Please visit www.sharkclean.com or call 1-800-798-7398 to register your new Shark® product within ten  
(10) days of purchase. You will be asked to provide the store name, date of purchase and model number along with  
your name and address.  
The registration will enable us to contact you in the unlikely event of a product safety notification. By registering  
you acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying  
instructions.  
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Euro-Pro Operating LLC  
USA: Newton, MA 02459  
CAN: 4400 Bois Franc, St-Laurent, QC H4S 1A7  
English: 1-800-798-7398  
COPYRIGHT© EURO-PRO OPERATING LLC 2012  
PRINTED IN CHINA  
Illustrations may differ from actual product.  
NP320.NP320C.E.120409.2  
 
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