Cisco Systems Network Router 6500 7600 User Manual

About this Guide  
This preface describes who should read the Cisco 6500/7600 Series Manager User Guide, how it is  
organized, and its document conventions.  
Audience  
This guide is written as a technical resource for network managers, system administrators (the people  
responsible for managing the network), network analysts (those who configure the network), and  
operators.  
It is assumed that you have a basic understanding of network design, operation, and terminology, and  
that you are familiar with your own network configurations. It is also assumed that you have a basic  
familiarity with UNIX and have read and understood the Cisco Element Management Framework User  
Guide.  
Organization  
This guide is organized as follows:  
Chapter  
Title  
Description  
Chapter 1 Product Overview  
Provides a context for the  
Cisco 6500/7600 Series Manager.  
Chapter 2 Basic Concepts  
Describes basic concepts of the Cisco  
Element Management Framework  
(CEMF) and the concepts of network  
and service management associated  
with the C65/76M using CEMF.  
Chapter 3 Getting Started  
Describes the order of the tasks you  
should perform to get started with the  
C65/76M software.  
Chapter 4 Deploying the C65/76M  
Describes the deployment and  
commissioning process for the  
C65/76M.  
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About this Guide  
Conventions and Terminology  
For information about MIBs, refer to this URL:  
Conventions and Terminology  
This publication uses the following conventions:  
Convention  
Description  
boldface font  
Commands and keywords are in boldface. Names of  
onscreen elements that you click or select are in  
boldface. When describing user actions, keystrokes are  
in boldface.  
italic font  
[ ]  
Arguments for which you supply values are in italics.  
Elements in square brackets are optional.  
{ x | y | z }  
Alternative keywords are grouped in braces and  
separated by vertical bars.  
[ x | y | z ]  
string  
Optional alternative keywords are grouped in brackets  
and separated by vertical bars.  
A nonquoted set of characters. Do not use quotation  
marks around the string or the string will include the  
quotation marks.  
screen font  
Terminal sessions and information the system displays  
are in screen font.  
boldface screen  
Information you must enter is in boldface screenfont.  
font  
italic screen font  
Arguments for which you supply values are in italic  
screen font.  
^
The symbol ^ represents the key labeled Control—for  
example, the key combination ^D in a screen display  
means hold down the Control key while you press the D  
key.  
< >  
Nonprinting characters, such as passwords are in angle  
brackets.  
Notes use the following conventions:  
Note  
Means reader take note. Notes contain helpful suggestions or references to material not covered in the  
publication.  
The Cisco EMF software supports a three-button mouse. The buttons are configured as follows:  
Left button—Selects objects and activates controls.  
Middle button—Adjusts a selected group of objects, adding to or deselecting part of the group.  
Right button—Displays and selects from menus.  
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About this Guide  
Obtaining Documentation  
This guide uses the following conventions and terminology:  
pointer—Indicates where the mouse action is to occur.  
select—To push and hold down the left mouse button.  
release—To let up on a mouse button to initiate an action.  
click—To select and release a mouse button without moving the pointer.  
double-click—To click a mouse button twice quickly without moving the pointer.  
drag—To move the pointer by sliding the mouse with one or more buttons selected.  
In situations that allow more than one item to be selected from a list simultaneously, the following  
actions are supported:  
To select a single item in a list, click on the entry. Clicking a second time on a previously selected  
entry deselects it.  
To select a contiguous block of items, click on the first entry; then, without releasing the mouse  
button, drag to the last desired entry and release. (A subsequent click anywhere on the screen  
deselects all previous selections.)  
To extend a currently selected block, hold the Shift key down and click on the entry at the end of  
the group to be added.  
To add a noncontiguous entry to the selection group, hold down the Ctrl (Control) key and click on  
the entry to be added.  
Obtaining Documentation  
The following sections explain how to obtain documentation from Cisco Systems.  
World Wide Web  
You can access the most current Cisco documentation on the World Wide Web at the following URL:  
Translated documentation is available at the following URL:  
Documentation CD-ROM  
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM  
package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may  
be more current than printed documentation. The CD-ROM package is available as a single unit or  
through an annual subscription.  
Ordering Documentation  
Cisco documentation is available in the following ways:  
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About this Guide  
Obtaining Documentation  
Registered Cisco Direct Customers can order Cisco product documentation from the Networking  
Products MarketPlace:  
Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription  
Store:  
Nonregistered Cisco.com users can order documentation through a local account representative by  
calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, elsewhere in North  
America, by calling 800 553-NETS (6387).  
Documentation Feedback  
If you are reading Cisco product documentation on Cisco.com, you can submit technical comments  
electronically. Click Leave Feedback at the bottom of the Cisco Documentation home page. After you  
complete the form, print it out and fax it to Cisco at 408 527-0730.  
You can e-mail your comments to [email protected].  
To submit your comments by mail, use the response card behind the front cover of your document, or  
write to the following address:  
Cisco Systems  
Attn: Document Resource Connection  
170 West Tasman Drive  
San Jose, CA 95134-9883  
We appreciate your comments.  
Obtaining Documentation  
These sections explain how to obtain documentation from Cisco Systems.  
World Wide Web  
You can access the most current Cisco documentation on the World Wide Web at this URL:  
Translated documentation is available at this URL:  
Documentation CD-ROM  
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM  
package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may  
be more current than printed documentation. The CD-ROM package is available as a single unit or  
through an annual subscription.  
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About this Guide  
Obtaining Technical Assistance  
Ordering Documentation  
You can order Cisco documentation in these ways:  
Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from  
the Networking Products MarketPlace:  
Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription  
Store:  
Nonregistered Cisco.com users can order documentation through a local account representative by  
calling Cisco Systems Corporate Headquarters (California, U.S.A.) at 408 526-7208 or, elsewhere  
in North America, by calling 800 553-NETS (6387).  
Documentation Feedback  
You can submit comments electronically on Cisco.com. In the Cisco Documentation home page, click  
the Fax or Email option in the “Leave Feedback” section at the bottom of the page.  
You can e-mail your comments to [email protected].  
You can submit your comments by mail by using the response card behind the front cover of your  
document or by writing to the following address:  
Cisco Systems  
Attn: Document Resource Connection  
170 West Tasman Drive  
San Jose, CA 95134-9883  
We appreciate your comments.  
Obtaining Technical Assistance  
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can  
obtain online documentation, troubleshooting tips, and sample configurations from online tools by using  
the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access  
to the technical support resources on the Cisco TAC Web Site.  
Cisco.com  
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open  
access to Cisco information, networking solutions, services, programs, and resources at any time, from  
anywhere in the world.  
Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a  
broad range of features and services to help you with these tasks:  
Streamline business processes and improve productivity  
Resolve technical issues with online support  
Download and test software packages  
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About this Guide  
Obtaining Technical Assistance  
Order Cisco learning materials and merchandise  
Register for online skill assessment, training, and certification programs  
If you want to obtain customized information and service, you can self-register on Cisco.com. To access  
Cisco.com, go to this URL:  
Technical Assistance Center  
The Cisco Technical Assistance Center (TAC) is available to all customers who need technical assistance  
with a Cisco product, technology, or solution. Two levels of support are available: the Cisco TAC  
Web Site and the Cisco TAC Escalation Center.  
Cisco TAC inquiries are categorized according to the urgency of the issue:  
Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities,  
product installation, or basic product configuration.  
Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably  
impaired, but most business operations continue.  
Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects  
of business operations. No workaround is available.  
Priority level 1 (P1)—Your production network is down, and a critical impact to business operations  
will occur if service is not restored quickly. No workaround is available.  
The Cisco TAC resource that you choose is based on the priority of the problem and the conditions of  
service contracts, when applicable.  
Cisco TAC Web Site  
You can use the Cisco TAC Web Site to resolve P3 and P4 issues yourself, saving both cost and time.  
The site provides around-the-clock access to online tools, knowledge bases, and software. To access the  
Cisco TAC Web Site, go to this URL:  
All customers, partners, and resellers who have a valid Cisco service contract have complete access to  
the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a  
Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or  
password, go to this URL to register:  
If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco  
TAC Web Site, you can open a case online by using the TAC Case Open tool at this URL:  
If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC  
Web Site.  
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About this Guide  
Obtaining Technical Assistance  
Cisco TAC Escalation Center  
The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These  
classifications are assigned when severe network degradation significantly impacts business operations.  
When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer  
automatically opens a case.  
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:  
Before calling, please check with your network operations center to determine the level of Cisco support  
services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network  
Supported Accounts (NSA). When you call the center, please have available your service agreement  
number and your product serial number.  
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