Common Phone Tasks
Softkeys
All Calls
Lists all missed, placed, and
Place a call
Go off-hook before or
received calls.
after dialing a number.
Answer
Apply
Answer a call.
Redial a number
Press Redial.
Confirm a ringtone selection.
Initiate a call.
Switch to handset
during a call
Pick up the handset.
QUICK REFERENCE
Call
Switch to speaker or Press
headset during a call then hang up the handset.
or
,
Callback
Receive notification when a busy
extension becomes available.
Cancel
Cancel an action or exit a screen
without applying changes.
Mute and un-mute a Press
call
.
Clear
Clear all values.
View call history
Press
History.
> Call
, to hold.
Delete
Del Call
Details
Delete an entry from Call History.
Delete a call from Call History.
Hold and resume a Press
call
Press Resume to resume
the held call.
Opens the Details for a multiparty
call in the Missed, Placed, and
Received Call records.
Transfer a call to new Press
number
, enter the
Cisco Unified IP Phone
6921, 6941, 6945, and
6961 for Cisco Unified
Communications
Manager 8.5 (SCCP and
SIP)
number, then press it
again.
Dial
Dial a selected number.
Divert
Send or redirect a call to voicemail
or to a predetermined phone
number.
Place an intercom
call
Press the Intercom button,
then enter a number if
necessary. Speak after you
hear the tone.
Edit
Modify a name or email address.
Modify a number.
EditDial
Exit
Start a standard
conference call
Press
, dial the
participant, then press it
again.
Return to the previous screen.
Setup/cancel call forwarding.
Fwd
All/Fwd
OFF
Silence the ring for an Press the Volume button
incoming call down once.
GPickup
Answer a call that is ringing in
another group or on another line.
Log Out
Meet Me
Missed
more
Sign out of Personal Directory.
Host a Meet Me conference call.
Open the record of missed calls.
Display additional softkeys.
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