Brother Label Maker QL 700 User Manual

User's Guide  
QL-700  
Be sure to read and understand this guide before using the machine. We  
recommend that you keep this guide nearby for future reference.  
US ENG  
ver.0  
 
2
Reference  
1 Maintenance  
Maintenance of the machine can be performed as required. However, some  
environments require that maintenance be performed more frequently (e.g. in dusty  
conditions).  
Print head maintenance  
The DK Roll (thermal recording paper type) used with the machine is  
designed to clean the print head automatically. When the DK Roll  
passes the print head during printing and label feeding, the print head  
is cleaned.  
Roller maintenance  
To clean the roller, please use the optional cleaning sheet.  
When performing maintenance on the roller, be sure to only use Brother cleaning  
sheets.  
If you use non-Brother cleaning sheets, the surface of the roller may become  
scratched, or a malfunction may result.  
Press and hold the ON/OFF button ( ) to turn the QL-700 off.  
1
Hold the Brother QL-700 by the front of  
the machine, and firmly lift the DK Roll  
compartment cover to open it.  
2
Remove the DK Roll.  
3
 
   
3
Remove the backing paper  
cleaning sheet into the printing unit until it reaches the area shown  
by an arrow in the diagram below.  
and feed the edge  
of the  
4
Insert the sheet without removing the  
part of the sheet.  
Check that the printing surface of the cleaning sheet is facing upwards.  
Close the DK Roll compartment cover and press the ON/OFF  
button ( ) to turn the Brother QL-700 on.  
5
6
Feed button  
Press the Feed button for more  
than one second.  
The roller spins by 4" (10 cm).  
The adhesive face of the cleaning sheet  
removes the stain or dust on the roller.  
If you do not press the Feed button for  
more than one second, the roller spins  
only 1/3" (8 mm).  
Dispose of the cleaning sheet after  
use.  
Label outlet maintenance  
If a label causes the machine to jam  
due to glue attached to the label outlet,  
remove the power cord and clean the  
label outlet with a cloth dipped into  
ethanol or isopropyl alcohol.  
Label outlet  
 
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Reference  
2 Troubleshooting  
If the problems below occur while using this machine, the following may help you to solve  
them.  
Potential types of problems  
Problem  
Solution  
• Is the cable loose?  
Check that the cable is connected securely.  
• Is the DK Roll installed correctly?  
If not, remove the DK Roll and reinstall it.  
• Is there enough roll remaining?  
Check that there is enough roll remaining.  
• Is the DK Roll compartment cover open?  
The QL printer does not print, or  
a printing error is received.  
Check that the DK Roll compartment cover is closed.  
• Has a print error or transmission error occurred?  
Turn off the Brother QL printer and then turn it on again. If there  
is still a problem, contact your Brother dealer.  
• If the printer is connected via a USB hub, try connecting it  
directly to the PC. If not, try connecting it to another USB port.  
• Is the power cord inserted correctly?  
Check that the power cord is inserted. If it is inserted correctly,  
try plugging it into another electrical outlet.  
The power button is not lit.  
• Is the print head or roller dirty?  
The printed label contains  
streaks or poor quality  
characters, or the label is not fed  
correctly.  
While the print head generally remains clean under normal use,  
lint or dirt from the roller may become stuck on the printer head.  
If this occurs, clean the roller.  
See Î "Roller maintenance" in page 2.  
• Is the correct port chosen?  
Check that the correct port is chosen from the "Print to the  
following port" list in the Printer Properties dialog box.  
• Is the QL printer in cooling mode (the STATUS lamp is flashing  
in orange)?  
A data transmission error  
appears on the PC.  
Wait until the STATUS lamp stops flashing and then try printing  
again.  
Labels are jammed in the cutter. • Contact Brother Customer Service at 1-877-BROTHER.  
• Check that the ejection path of the label is not blocked.  
The label is not ejected properly • Check that the DK Roll is set properly by removing the DK Roll  
after printing.  
and reinstalling it.  
• Ensure that the DK Roll cover is closed properly.  
• Is there dirt or lint on the roller preventing it from rolling freely?  
Clean the roller using the cleaning sheet (separately available).  
For details, please see Î "Roller maintenance" in page 2  
The print quality is poor  
After replacing the Roll while the  
Add-In feature was activated, the  
layout style was not updated.  
• Close P-touch Editor to exit the Add-In, and then reactivate the  
Add-In.  
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• Is Microsoft Word started up from Microsoft Outlook ?  
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• Is Microsoft Word chosen as the default editor for Microsoft  
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The P-touch Add-In icon is not  
Outlook ?  
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displayed in Microsoft Word.  
Due to program limitations, the Microsoft Word Add-In does  
not work with the above settings. Quit Microsoft Outlook , and  
restart Microsoft Word.  
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Problem  
Solution  
• If a cutter error occurs, keep the DK roll compartment cover  
closed and press the ON/OFF button. The cutter moves back to  
the normal position and turns the machine OFF automatically.  
After the machine is OFF, inspect the label outlet and remove  
the paper jam.  
Cutter error  
• Set the label vertical to the print head as shown below.  
Label exit slot  
Recommended  
print direction  
Print head  
• Some types of scanner are not able to read the bar code. Try  
using another scanner.  
• We recommend printing the Bar code with Print Quality options  
set to "Give priority to print quality".  
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Windows XP:  
To change the Print Quality options, open the printer properties  
by going to [Control Panel]-[Printers and Other Hardware]-  
[Printer and Faxes], right-clicking the printer whose settings are  
to be changed, then selecting [Properties]. Then, in the [General]  
tab, click [Printing Preferences...].  
The printed bar code cannot be  
read.  
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Windows Vista :  
To change the Print Quality options, open the printer properties  
by going to [Control Panel]-[Hardware and Sound]-[Printers],  
right-clicking the printer whose settings are to be changed, then  
selecting [Properties]. Then, in the [General] tab, click [Printing  
Preferences...].  
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Windows 7:  
To change the Print Quality options, open the printer properties  
by going to  
- [Devices and Printers], right-clicking the printer  
whose settings are to be changed, and selecting [Printer  
properties]. Then, in the [General] tab, click [Preferences...].  
Mac OS X 10.4.11 - 10.7:  
To change the Print Quality options, open the print dialog box and  
choose "Basic" from the print options pop-up menu.  
There are three ways to restart. Perform any of the following.  
After exiting P-touch Editor Lite, • Turn off the P-touch labeler and then turn it back on.  
how do I restart the program  
while the machine is still on?  
• Disconnect and then reconnect the USB cable while the labeler  
is on.  
• Launch P-touch Editor Lite from My Computer.  
Press and hold the CUT button while holding down the ON/OFF  
button when the machine is turned off. When the Editor Lite lamp  
I want to reset the printer/delete starts flashing and the STATUS lamp lights orange, press the  
the data transferred from the  
PC.  
CUT button six times while continuing to hold down the ON/OFF  
button. The machine will then reset. All data transferred from the  
PC will be deleted and the machine will be reset to factory  
settings.  
 
6
Reference  
3 Main Specifications  
Product specifications  
Items  
Specifications  
Display  
Editor Lite lamp (green), STATUS lamp (green, orange, red)  
Printing  
method  
Direct thermal printing via thermal head  
Speed of  
printing  
Max. 5.9" (150 mm)/sec, Max. 93 labels/min. (Standard Address  
Labels) (When connected to the PC and using P-touch Editor)  
Print head  
300 dpi/720 dot  
Print  
Max. printing  
width  
2.3" (59 mm)  
Max. printing  
length  
39.37" (1 m)  
Min. printing  
length  
0.5" (12.7 mm)  
Cutter  
Durable automatic cutter  
Button  
ON/OFF button ( ), Editor Lite button, FEED button, CUT button  
USB  
Interface  
Power supply  
120V AC 60Hz 1.7A  
Size (W x D x H)  
Weight  
5.0" (128 mm) x 8.7" (221 mm) x 6.0" (153 mm)  
Approx. 2.5 lb (1.1 kg) (Without DK Rolls)  
Operating environment  
Item  
Specifications  
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Windows  
Microsoft Windows XP/Windows Vista /Windows  
7
OS  
Macintosh  
Mac OS X 10.4.11 - 10.7 (Only with P-touch Editor 5.x)  
Disk space 70 MB or more disk space  
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Windows  
Hard Disk  
Macintosh  
Disk space 100 MB or more disk space  
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Windows XP: 128 MB or more  
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Windows  
Windows Vista : 512 MB or more  
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Windows 7: 1 GB (32-bit) or 2 GB (64-bit) or more  
Memory  
Others  
Mac OS X 10.4.11: 256 MB or more  
Mac OS X 10.5.x: 512 MB or more  
Mac OS X 10.6: 1 GB or more  
Mac OS X 10.7: 2 GB or more  
Macintosh  
CD-ROM drive  
Operating temperature  
Operating humidity  
50°F to 95°F (10°C to 35°C)  
20% to 80% (without condensation)  
 
 

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