Bose Portable Speaker 2 User Manual

SOUNDLINK®  
BLUETOOTH® MOBILE SPEAKER II  
Owner’s Guide | Brugervejledning | Bedienungsanleitung | Guía de usuario  
Notice d’utilisation | Manuale di istruzioni | Felhasználói útmutató | Gebruiksaanwijzing  
Podręcznik użytkownika | Guia dos proprietários | Omistajan opas | Bruksanvisningen  
 
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SAFETY INFORMATION  
• The power supply must be used indoors only. It is neither  
designed nor tested for use outdoors, in recreation  
vehicles, or on boats.  
• Make no modifications to the product or accessories.  
Unauthorized alterations may compromise safety,  
regulatory compliance, and system performance, and  
may void the warranty.  
Please read this owner’s guide  
Please take the time to follow the instructions in this  
owner’s guide carefully. It will help you to properly use your  
®
new Bose product and enjoy its features. Please save this  
owner’s guide for future reference.  
• Where the mains plug or appliance coupler is used as the  
disconnect device, such disconnect device shall remain  
readily operable.  
• Do not place any naked flame sources, such as lighted  
candles, on or near the apparatus.  
The lightning flash with arrowhead symbol within an  
equilateral triangle alerts the user to the presence  
of uninsulated, dangerous voltage within the  
system enclosure that may be of sufficient  
• The battery is only intended for use with the power supply  
or charger provided with the speaker. Refer to charging  
instructions in the speaker owner’s guide. Do not continue  
charging the battery if it does not reach full charge within  
the 10 hours. Overcharging may cause the battery to  
become hot, rupture, or ignite. If you see any heat defor-  
mation or leakage, properly dispose of the battery.  
magnitude to constitute a risk of electric shock.  
The exclamation point within an equilateral triangle  
alerts the user to the presence of important  
operating and maintenance instructions in this  
owner’s guide.  
• Do not attempt to charge the battery in temperatures  
outside the range of 32°-104°F (0°-40°C).  
• Keep batteries out of the reach of children and pets.  
WARNINGS and CAUTIONS  
• If the battery begins to leak, do not allow the liquid to  
come in contact with your skin or eyes. If contact has been  
made, wash the affected area with plenty of water and  
seek medical advice immediately.  
• To reduce the risk of fire or electric shock, do not expose  
this product to rain or moisture. The product shall not be  
exposed to dripping or splashing, and objects filled with  
liquids, such as vases, shall not be placed on or near the  
product. As with any electronic products, use care not to  
spill liquids into any part of the product. Liquids can cause  
a failure and/or a fire hazard.  
 
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SAFETY INFORMATION  
• Do not expose the product or battery to excessive heat,  
including direct sunlight or fire and storage or use inside  
cars in hot weather, where it can be exposed to tempera-  
tures in excess of 140°F (60°C). Doing so may cause the  
battery and power supply to generate heat, rupture, or  
ignite. Using the product in this manner also may result in  
a loss of performance and a shortened life expectancy.  
• If the battery is damaged and ignites, do not use water  
to extinguish flames. Instead, use a functioning fire  
extinguisher.  
• Replace the speaker battery only with a genuine  
replacement battery from Bose or an authorized Bose  
dealer. Bose cannot warrant the safety and compatibility  
or assure the operability of batteries from other manufac-  
turers for use in operating this product. DO NOT attempt  
to use the speaker battery to power other electronics.  
Doing so may result in permanent damage to your speaker  
and/or personal injury.  
• Long-term exposure to loud music may cause hearing  
damage. It is best to avoid extreme volume when listening  
to audio for extended periods.  
• Do not step on, throw, or drop batteries or the power  
supply or expose them to a strong shock. Do not pierce,  
crush, dent, or deform the batteries or power supply in any  
way. If either becomes deformed, properly dispose of it.  
This product contains magnets which can be  
harmful to pacemaker wearers.  
• Do not short-circuit batteries. Avoid storing them around  
metal objects such as keys, pocket change, paper clips,  
and jewelry.  
Please dispose of a used or  
damaged battery promptly and  
properly, following all local  
regulations. Do not incinerate.  
• Do not dismantle, open, or shred the battery.  
• The battery is intended to be used only with the Bose  
product and the power supply provided, or Bose power  
supply or charger designed for use with this product.  
• This product is intended to be used only with the power  
supply provided, or Bose power supply or charger  
designed for use with this product.  
To return a battery for recycling, contact Bose or your Bose  
dealer. In the United States only, call 1-800-905-2180 or  
®
regions, see the contact information included in the carton.  
This product conforms to all applicable EU Directive  
requirements. The complete Declaration of  
• The cells in the batteries perform best when operating at  
normal room temperature, 70°F (20°C).  
 
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SAFETY INFORMATION  
12. Refer all servicing to qualified service personnel.  
Servicing is required when the apparatus has been  
damaged in any way: such as power supply cord or  
plug is damaged; liquid has been spilled or objects  
have fallen into the apparatus; the apparatus has been  
exposed to rain or moisture, does not operate  
normally, or has been dropped.  
Important Safety Instructions  
1. Read these instructions.  
2. Keep these instructions.  
3. Heed all warnings.  
4. Follow all instructions.  
13. To prevent risk of fire or electric shock, avoid  
overloading wall outlets, extension cords, or integral  
convenience receptacles.  
5. Do not use this apparatus near water or moisture.  
6. Clean only with a dry cloth.  
7. Do not block any ventilation openings. Install in accor-  
14. Do not let objects or liquids enter the product.  
15. See product enclosure for safety-related markings.  
16. Use proper power sources.  
dance with the manufacturer’s instructions.  
8. Do not install near any heat sources, such as radiators,  
heat registers, stoves, or other apparatus (including  
amplifiers) that produce heat.  
9. Only use attachments/accessories specified by the  
manufacturer.  
10. Protect the power cord from being walked on or  
pinched, particularly at plugs, convenience recep-  
tacles, and the point where they exit from  
the apparatus.  
11. Unplug this apparatus during lightning storms or when  
unused for long periods of time.  
 
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SAFETY INFORMATION  
the equipment off and on, you are encouraged to try to  
correct the interference by one or more of the following  
measures:  
Information about products that  
generate electrical noise  
This device complies with FCC and Industry Canada RF  
radiation exposure limits set forth for general population.  
This device must not be co-located or operating in  
conjunction with any other antennas or transmitters.  
• Re-orient or relocate the receiving antenna.  
• Increase the separation between the equipment and  
receiver.  
• Connect the equipment to an outlet on a different circuit  
than the one to which the receiver is connected.  
• Consult the dealer or an experienced radio/TV technician  
for help.  
Any changes to this device not expressly approved by  
Bose Corporation may void the user’s authority to operate  
this device.  
This device complies with Part 15 of the FCC Rules.  
Operation is subject to the following two conditions:  
(1) This device may not cause harmful interference, and  
(2) this device must accept any interference received,  
including interference that may cause undesired operation.  
U.S.A. only  
This equipment has been tested and found to comply with  
the limits for a Class B digital device, pursuant to Part 15 of  
the FCC rules. These limits are designed to provide  
reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses,  
and can radiate radio frequency energy and, if not installed  
and used in accordance with the instructions, may cause  
harmful interference to radio communications. However,  
this is no guarantee that interference will not occur in a  
particular installation.  
Canada  
This device complies with Industry Canada licence-exempt  
RSS standard(s). Operation is subject to the following two  
conditions: (1) this device may not cause interference, and  
(2) this device must accept any interference, including  
interference that may cause undesired operation of the  
device.  
This device complies with FCC and Industry Canada RF  
radiation exposure limits set forth for general population.  
This device must not be collocated or operating in  
conjunction with any other antennas or transmitters.  
If this equipment does cause harmful interference to radio  
or television reception, which can be determined by turning  
 
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SAFETY INFORMATION  
Please complete and retain for your records  
Names and Contents of Toxic or Hazardous Substances or Elements  
Toxic or Hazardous Substances and Elements  
Serial number  
(on the back panel of the product): _______________________  
Polybrominated  
diphenylether  
(PBDE)  
Part  
Name  
Lead Mercury Cadmium Hexavalent Polybrominated  
Model number  
(Pb)  
(Hg)  
(Cd)  
(CR(VI))  
Biphenyl (PBB)  
(on the back panel of the product): _______________________  
PCBs  
X
0
0
0
0
0
Purchase date: ________________________________________  
Dealer name: __________________________________________  
Metal  
parts  
X
0
0
0
0
0
Plastic  
parts  
Dealer phone: _________________________________________  
Please keep your sales receipt with this owner’s guide.  
0
X
X
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Speakers  
Cables  
O: Indicates that this toxic or hazardous substance contained in all of the homogeneous  
materials for this part is below the limit requirement in SJ/T 11363-2006.  
X: Indicates that this toxic or hazardous substance contained in at least one of the  
homogeneous materials used for this part is above the limit requirement in SJ/T 11363-2006.  
®
The Bluetooth word mark and logos are registered  
trademarks owned by Bluetooth SIG, Inc., and any  
use of such marks by Bose Corporation is under  
license.  
Mac is a trademark of Apple Inc., registered in the  
U.S. and other countries.  
®
Wi-Fi is a registered mark of the Wi-Fi Alliance.  
 
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CONTENTS  
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . 8  
MAINTENANCE AND CARE . . . . . . . . . . . . . 19  
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Unpacking . . . . . . . . . . . . . . . . . . . . . . . 8  
Opening the cover . . . . . . . . . . . . . . . . . 9  
Placing the speaker . . . . . . . . . . . . . . . 10  
Troubleshooting . . . . . . . . . . . . . . . . . . .19  
Replacing the battery . . . . . . . . . . . . . .22  
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . .23  
Contacting customer service . . . . . . . . .23  
Limited warranty information . . . . . . . . .23  
Technical information . . . . . . . . . . . . . .23  
OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . 11  
Connecting to AC power . . . . . . . . . . . 11  
System status indicators . . . . . . . . . . . 13  
Control buttons . . . . . . . . . . . . . . . . . . . 14  
Pairing with Bluetooth® devices . . . . . . 14  
Adding another source . . . . . . . . . . . . . 16  
Operating on battery power . . . . . . . . . 18  
 
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INTRODUCTION  
Overview  
Thank you for purchasing the SoundLink®  
Bluetooth® Mobile speaker II. Now you can  
enjoy your music wirelessly from your  
smartphone, tablet, laptop, or other  
Bluetooth® enabled device anywhere you  
choose.  
If any part of the product appears to be  
damaged, do not attempt to use it. Contact  
your authorized Bose dealer immediately or  
call Bose Customer Service. Refer to the  
contact list enclosed in the carton for contact  
information.  
Features  
• Wireless Bluetooth link eliminates the need  
to dock or physically connect your  
Bluetooth device.  
• Rechargeable lithium-ion battery provides  
®
hours of Bose performance.  
• Integrated cover enables easy grab-and-go  
mobility.  
®
®
SoundLink Bluetooth  
Power supply  
Mobile speaker II  
Unpacking  
Carefully unpack the SoundLink® Bluetooth®  
Mobile speaker II and power supply. Save the  
carton and packing materials in case they are  
needed to ship the product.  
 
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INTRODUCTION  
1. To open the cover, pull on the fabric tab  
Opening the cover  
®
imprinted with the Bose logo.  
When opened, the cover forms a stand for the  
speaker.  
• No sound is heard from the speaker unless  
the cover is opened.  
• When you close the cover, magnets hold it  
in place. When closed, the cover protects  
the speaker.  
• If you close the cover while audio is playing,  
the speaker turns itself off.  
2. Swing the cover down (a) and fold it under  
the unit (b). Magnets hold the folded  
sections together.  
(a)  
(b)  
 
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INTRODUCTION  
• The speaker should not be placed in small  
areas that are enclosed on all sides except  
the front, as this will adversely affect sound  
quality.  
• Do not place the speaker on wet or dirty  
surfaces. Doing so could transfer dirt, sand,  
or moisture onto the speaker when the  
cover is closed.  
Placing the speaker  
When using your SoundLink® Bluetooth®  
Mobile speaker II indoors, the tonal quality  
can vary depending on where the speaker is  
placed in a room. When moving the speaker  
around within a room or from room to room,  
keep the following guidelines in mind:  
• The speaker is designed to sound best  
when placed on a shelf, counter, desk, or  
tabletop that is 24 to 48 inches high.  
If you are using your speaker outdoors, you  
should expect the tonal quality to change as  
you move farther from the speaker.  
• For best bass response, the speaker should  
be placed near a wall; bass response  
decreases as the speaker is placed closer  
to the center of a room.  
• When operating the speaker, always use the  
cover as a stand. Do not lay the speaker on  
its back. Sound is emitted from both the  
front and rear of the unit.  
 
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OPERATION  
OR  
Connecting to AC power  
Before using your new SoundLink® Bluetooth®  
Mobile speaker II the first time, you should  
connect it to AC (mains) power.  
B. Slide the AC adapter for your region  
into the power supply.  
AC adapter  
To connect to AC power:  
1. Depending on your region of the world, do  
one of the following to prepare your power  
pack for use:  
Power  
pack  
A. Unfold the power supply prongs.  
 
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OPERATION  
2. Plug the DC power cord on the power  
supply into the DC connector on the  
SoundLink® Mobile speaker II.  
3. Plug the power supply into a live AC  
(mains) outlet.  
• The speaker emits a tone to confirm the  
connection, and charging begins.  
• Once connected to AC power, your  
SoundLink® Mobile speaker II is ready  
for use.  
 
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OPERATION  
System status indicators  
The speaker is playing the source connected  
to the AUX ( ) input.  
The status indicators, located on the front of  
the SoundLink® Mobile speaker II, illuminate to  
indicate when a source or feature is activated.  
The Bluetooth® source is selected and  
indicates the state of the speaker:  
Slowly fades on-off once per second –  
Discoverable and ready to pair with a new  
device.  
Blinks on-off twice per second –  
Attempting to connect to a paired device.  
Solid on – Connected to a paired device.  
Blinks on-off once every 3 seconds –  
Disconnected and available to connect to  
any paired device.  
For more information, see “Pairing with  
®
Bluetooth devices” on page 14.  
Indicates the battery level or charging status.  
See “Operating on battery power” on  
page 18 for more information on reading the  
indicator.  
Flashes to indicate when the sound is muted.  
 
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OPERATION  
Control buttons  
• Mutes sound from the speaker.  
The control buttons are located on the top of  
the speaker.  
• Plus (+) increases volume, minus (–)  
decreases volume. The front panel source  
indicator flashes once for each button press.  
The indicator flashes twice when maximum  
or minimum volume is reached.  
• Press to turn the speaker on or off.  
• Press and hold to check the battery level  
(see “Checking the battery” on page 18).  
• Press to select the source connected to the  
(AUX) input. See “Adding another  
source” on page 16.  
®
Pairing with Bluetooth devices  
• Press to select the Bluetooth® source. The  
speaker attempts to connect to the last  
paired device. See “Pairing with Bluetooth®  
devices.”  
• Press and hold for 3 seconds to set the  
speaker to discoverable mode and allow  
pairing with another Bluetooth® device.  
• When a device is connected, press to  
disconnect the device. The speaker then  
waits for a paired device to connect.  
• While the Bluetooth® source is selected, if  
no device connects within 30 minutes, the  
speaker turns itself off.  
Pairing occurs when two Bluetooth devices  
communicate with each other and establish a  
connection. A record of information about this  
connection is then stored in the memory of  
each device. Once you pair a device with the  
SoundLink® Mobile speaker II, you should not  
have to pair it again.  
The SoundLink® Mobile speaker II can pair  
with up to six Bluetooth devices. However, it  
can only connect to, and play audio from one  
device at a time.  
 
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OPERATION  
To begin pairing with a Bluetooth device  
Your Bluetooth device indicates when pairing  
is complete. The SoundLink® Mobile speaker II  
indicates pairing is complete when the  
Bluetooth indicator stops fading on and off  
and remains steadily on.  
1. With the Bluetooth device and the  
SoundLink® Mobile speaker II both turned  
on, press and hold the Bluetooth button  
on the speaker for three seconds to make  
the speaker discoverable.  
Note: If Bluetooth connection appears to fail, or you  
are unable to pair your device, press and hold Mute  
on the speaker for 10 seconds until the indicators  
The Bluetooth® indicator on the  
SoundLink® Mobile speaker II slowly fades  
on and off approximately once every  
second to show that the speaker is  
discoverable.  
®
briefly flash. Then press Power to turn the SoundLink  
speaker II on again.  
To connect a device  
2. Set your Bluetooth device to “discover”  
the SoundLink® Mobile speaker II, then  
locate the Bluetooth device list.  
To connect a previously paired device, press  
the Bluetooth button on the SoundLink®  
Mobile speaker II. The Bluetooth indicator on  
the speaker flashes on and off approximately  
twice every second until the device connects.  
Then the indicator stops flashing and remains  
on when the speaker and device have  
successfully connected.  
3. From the Bluetooth device list, select the  
device named “Bose SoundLink.”  
4. If your device asks for a passkey, enter  
digits 0000 (four zeros) and press OK.  
Some devices may also ask you to accept  
the connection.  
 
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OPERATION  
To pair additional devices  
Clearing memory  
With the Bluetooth device and the  
To clear the SoundLink® Mobile speaker II  
memory of all devices, press and hold the  
Bluetooth® button on the speaker (about 10  
seconds) until you hear a tone.  
SoundLink® Mobile speaker II both turned on,  
press the Bluetooth button on the speaker for  
three seconds to make the speaker  
discoverable again. Then follow steps 2 - 4 on  
this page.  
The SoundLink® Mobile speaker II clears all  
Bluetooth devices from its memory and then  
becomes discoverable.  
The SoundLink® Mobile speaker II memory  
can hold up to six paired devices. You can  
pair more than six devices, but the memory  
will never contain more than six. When the  
memory is full with six devices and an  
additional device is paired, the least recently  
used device is deleted from memory and  
replaced by the newly paired device.  
Adding another source  
You can use another audio device, such as  
a portable digital music player, with your  
SoundLink® Mobile speaker II. This requires  
using an audio cable with a 3.5 mm plug on  
one end to connect with the AUX input on the  
SoundLink® Mobile speaker II system.  
 
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OPERATION  
To add a source:  
2. Press the AUX button.  
1. Plug the cable from the audio device into  
the AUX ( ) connector on the back of the  
SoundLink® Mobile speaker II.  
3. Adjust the volume on the connected  
device to near maximum, then use the  
SoundLink® Mobile speaker II volume  
buttons to adjust the level.  
Note: If a connected device stops playing audio for  
30 minutes, the speaker automatically turns off.  
Note: The SERVICE connector on the rear of the  
®
speaker is for Bose software updates only and will  
not play audio from any connected device.  
 
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OPERATION  
Charging the battery  
Operating on battery power  
The battery status indicator on the SoundLink®  
Mobile speaker II glows red when the battery  
needs charging. The battery can be charged  
whether the cover is opened or closed. You can  
use the speaker while charging the battery.  
A fully charged battery provides approximately  
three hours of use at maximum volume. The  
rate of battery discharge varies with the volume  
setting. You can extend the battery playback  
time by reducing the volume.  
To charge the battery, connect the power  
supply to the speaker and plug it into a live  
AC (mains) outlet. The speaker emits a tone  
to confirm the power connection. Recom-  
mended charging time is 3 hours. The battery  
status indicator indicates charging status.  
Checking the battery  
The battery status indicator is normally off to  
conserve battery power. To check the charge  
level, press and hold the power button and  
observe the battery indicator.  
Green: ............. 70% or more of full charge  
Yellow: ............ 20% to 70% of full charge  
Red: ................ 20% or less (charge needed)  
Yellow: .......Battery charging  
Green: .......Charging complete  
®
Note: Do not store your SoundLink Mobile speaker  
Battery protection mode  
II for extended periods when the battery status  
indicator is red.  
When the SoundLink® Mobile speaker II is  
unplugged and unused for more than 14  
days, it enters battery protection mode to  
preserve battery power. To reactivate the  
speaker, connect it to AC (mains) power.  
See the following section on “Charging the  
Battery."  
 
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MAINTENANCE AND CARE  
Troubleshooting  
Problem  
What to do  
Speaker will not turn • Make sure your system is connected to a working AC (mains) outlet.  
on (AC power)  
• Make sure the protective cover is open.  
Speaker will not turn • Battery may be in protection mode or discharged – connect to working AC (mains)  
on (battery power)  
outlet to restore the battery to operational mode.  
• Make sure the protective cover is open.  
Paired Bluetooth®  
device will not  
connect  
• If your device requires a passkey, make sure the one you entered was correct.  
Turn the SoundLink® Mobile speaker II off and on again.  
• Clear the speaker memory (see “Clearing memory” on page 16). Remove the  
SoundLink® Mobile speaker II from the list of paired devices on your Bluetooth device  
(For help, see the owner’s manual for the device). Then pair the device and the  
SoundLink® Mobile speaker II again.  
Speaker indicates a  
connection, but isnot  
playing music  
Turn off or disable Bluetooth on all other paired devices nearby (including Bose®  
preferred devices) and reconnect the device you want to hear.  
Turn the SoundLink® Mobile speaker II off and on again.  
• Make sure the transport controls of the audio device are set to playback audio.  
• Make sure your SoundLink® Mobile speaker II is not muted, and the volume is up.  
• Make sure your Bluetooth® enabled device is playing audio, and the volume is up.  
 
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MAINTENANCE AND CARE  
Problem  
What to do  
No audio from a  
• Move your Bluetooth device and/or SoundLink® Mobile speaker II away from other  
devices that generate electromagnetic interference. Examples are cordless phones,  
microwave ovens, wireless network routers, or other Bluetooth devices.  
• If possible, turn off all other nearby Bluetooth devices or disable their Bluetooth  
functionality.  
Bluetooth® device  
Turn the SoundLink® Mobile speaker II off and back on.  
• Refer to the owner’s guide, help system, or technical support for your Bluetooth device  
to learn how it pairs with other Bluetooth devices.  
• Make sure your SoundLink® Mobile speaker II is not muted, and the volume is up.  
• Make sure your Bluetooth device is playing audio, and the volume is up.  
Your Bluetooth device may be out of range – try moving it closer to the SoundLink®  
Mobile speaker II.  
Turn the SoundLink® Mobile speaker II off and back on.  
Cannot pair the  
speaker with my  
Bluetooth® device  
• Make sure your SoundLink® Mobile speaker II is discoverable. Press and hold the  
Bluetooth button (three seconds) until the Bluetooth indicator slowly flashes.  
• Make sure you select "SoundLink Wireless Mobile speaker II" in the pairing list on your  
device to finalize the connection (required by some devices).  
• Make sure the Bluetooth capability on your device is turned on.  
Your Bluetooth device may be out of range – try moving it closer to the SoundLink®  
Mobile speaker II.  
 
20  
English  
Tab 2, 10  
Tab 3, 11  
Tab4, 12  
Tab 5, 13  
Tab 6, 14  
Tab2, 7, 15  
Tab 8, 16  
MAINTENANCE AND CARE  
Problem  
What to do  
Cannot pair the  
speaker with my  
Bluetooth® device –  
cont.  
• Reset the SoundLink® Mobile speaker II: Press the mute button for 10 seconds. Your  
Bluetooth device is disconnected and the SoundLink® Mobile speaker II turns off.  
Then press Power to turn the SoundLink® Mobile speaker II back on.  
• Make sure your Bluetooth device supports the A2DP (stereo Bluetooth) profile.  
• Make sure when connecting to a PC or Mac computer that you select the SoundLink  
Wireless Mobile speaker II as the audio output device within the audio settings menu of  
the device. You may need to play an audio track to finalize the connection. (See the  
device manufacturer for detailed instructions).  
• Check for updated software for your Bluetooth device, or check owners.Bose.com for  
®
software updates to the SoundLink Mobile speaker II.  
Poor sound quality  
from the AUX source  
• Reduce the volume level on the AUX source.  
• Make sure the 3.5 mm plug is fully inserted into the SoundLink® Mobile speaker II.  
Poor sound quality  
from a Bluetooth®  
device  
Your Bluetooth device may be out of range – try moving it closer to the SoundLink®  
Mobile speaker II.  
• Move your Bluetooth device and/or SoundLink® Mobile speaker II away from any  
device that generates electromagnetic interference, such as another Bluetooth device,  
cordless phone, microwave oven, or wireless router.  
• Reduce the number of applications running on your Bluetooth device. Running multiple  
applications can reduce the amount of internal resources available to transmit audio.  
Closing non-essential applications may improve audio quality.  
Try turning off Wi-Fi® to improve audio quality.  
 
21  
Tab 8, 16  
Tab 7, 15  
Tab 6, 14  
Tab 5, 13  
Tab 4, 12  
Tab 3, 11  
Tab2, 10  
English  
MAINTENANCE AND CARE  
Problem  
What to do  
Poor sound quality  
from a Bluetooth®  
device – cont.  
Try unpairing your Bluetooth device from the SoundLink® Mobile speaker II and then  
re-pairing the two. This action can possibly clear issues that might have occurred  
during initial device pairing.  
Turn the SoundLink® Mobile speaker II off and back on.  
• Reset the SoundLink® Mobile speaker II: Press the mute button for 10 seconds. Your  
Bluetooth device is disconnected and the SoundLink® Mobile speaker II turns off.  
Then press Power to turn the SoundLink® Mobile speaker II back on.  
• Check for updated software for your Bluetooth device, or check owners.Bose.com for  
®
software updates to the SoundLink Mobile speaker II.  
No audio from the  
AUX source  
• Make sure your connected device is on and playing.  
• Press the AUX button and check that the AUX source indicator is on.  
• Make sure the 3.5 mm plug is fully inserted into the SoundLink® Mobile speaker II.  
• Increase the volume level on the device.  
• Increase the SoundLink® Mobile speaker II volume.  
For replacement batteries, contact the Bose  
organization in your country/region.  
information in your country or region.  
Replacing the battery  
The battery should be replaced when:  
• The battery status indicator is yellow when  
manually checking the battery charge level  
following a consistent 10 hour charge cycle.  
• The period of battery operation noticeably  
decreases.  
 
22  
English  
Tab 2, 10  
Tab 3, 11  
Tab4, 12  
Tab 5, 13  
Tab 6, 14  
Tab2, 7, 15  
Tab 8, 16  
MAINTENANCE AND CARE  
Please refer to the card for instructions on  
how to obtain warranty service and register  
your product. Failure to register will not affect  
your limited warranty rights.  
Cleaning  
To clean the exterior surface of your product,  
you can wipe it using a soft, dry cloth.  
• Do not use solvents, chemicals, or sprays.  
• Do not allow liquids to spill or objects to  
drop into any openings.  
Technical information  
Power supply rating  
Input: 100 - 240V , 50/60Hz, 600mA  
Contacting customer service  
Output: 17 VDC, 1A Max  
For questions about the SoundLink®  
Bluetooth® Mobile speaker II, contact your  
local Bose dealer. To contact Bose directly,  
see the contact list included with your  
SoundLink® Mobile speaker or visit  
Input power rating  
Input: 17 - 20 VDC, 1A Max  
Dimensions  
5.1"H x 9.6"W x 1.9"D  
(13.0 cm x 24.4 cm x 4.8 cm)  
Limited warranty information  
Weight  
2.9 lb. (1.3 kg)  
Your SoundLink® Bluetooth® Mobile speaker II  
is covered by a limited warranty. Details of the  
limited warranty are provided on the product  
registration card that is included in the carton.  
Temperature range for use  
0° - 45°C (32° - 113°F)  
 
23  
©2012 Bose Corporation, The Mountain,  
Framingham, MA 01701-9168 USA  
AM359619 Rev.00  
 

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