321 Studios Chipper Plesk 7x Reloaded User Manual

Rack-Soft, LLC © 2002-2006  
4PSA Qmail Manager 1.1.6  
for Plesk 8 / Plesk 7.x Reloaded  
User’s Guide  
 
Table of Contents  
 
Preface  
Who Should Read This Guide  
This User’s Guide must be read by the administrator of the Plesk server.  
 
 
Typographical Conventions  
Style  
Meaning  
char – code  
Code snippets, shell command line examples  
char – bold code  
Commands that must be chosen or typed in  
console or in the web interface  
char – italic  
Program output quotes, quotes from related  
documentation or from other sources  
char – link  
Link to an Internet address  
Important text  
char – bold  
Notes – Additional information, it’s advisable  
to read these areas  
Tips – Important advices, it’s highly advisable  
to read these areas  
Note, Tip & Attention Areas  
Attention – Very important information that  
should not be missed  
glossary term  
A term described in the glossary  
5
 
 
Chapter 1  
About 4PSA Qmail Manager  
4PSA Qmail Manager is a server-level application that provides advanced  
Qmail server management for Plesk servers. The application consists of a single  
administrator module that allows the server administrator to control various  
Qmail server options and manage the queued messages.  
 
 
About 4PSA Qmail Manager  
4PSA Qmail Manager 1.1.6 Features  
Plesk integrated  
A single administrator module  
The possibility to define and use settings templates:  
o The following predefined templates are included: Aggressive,  
Improved and Default.  
o Over twenty Qmail advanced settings can be used in templates to  
increase the email service performance and reliability.  
Integrated functions that allow you to:  
o Remove all messages in queue  
o Remove all messages in the local queue  
o Remove all messages in the remote queue  
o Remove all bounced messages  
o Start, Stop, Restart the Qmail server  
Search capabilities for the Qmail queue. You can search messages using  
the following criteria:  
o Sender / Recipient (From and To fields)  
o Subject  
o The date when the message was sent  
o Message size  
o Queue location (Local or Remote queues)  
o Status of the message (Bounced or Unbounced)  
Full information about all messages in the queue available for viewing  
The capability to remove any message in the queue  
Language packs capabilities  
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4PSA Qmail Manager 1.1.6 for Plesk 8 / Plesk 7.x Reloaded User’s Guide  
 
 
Chapter 2  
The Administrator Module  
The 4PSA Qmail Manager administrator module can be accessed by  
logging in the Plesk with the admin account. To access the 4PSA Qmail Manager  
interface, in the Custom navigation menu click 4PSA Qmail Manager link.  
The 4PSA Total Backup toolbar is available on top of the application’s  
interface. The toolbar makes it easy for the server administrator to perform the  
following operations:  
view details about the Qmail queue  
manage Qmail functions and control files  
view the 4PSA Qmail Manager version installed on the server  
change interface settings  
manage the 4PSA Qmail Manager license  
 
 
The Administrator Module  
1. Qmail Queue Management  
In the Qmail queue area (click the Queue button available in the toolbar)  
the server administrator can search the queue based on several criteria. This  
feature is very useful in a lot of situations:  
To determine if your server is used as a spam relay  
To find messages sent to your server, but not delivered  
To find messages sent by your customers  
To address abuse complaints  
To monitor the server email activity  
4PSA Qmail Manager provides two general queue statistics:  
Messages in queue – The number of queued messages  
Messages in queue, but not yet preprocessed - The number of  
queued messages that have not yet been preprocessed by Qmail  
Qmail Queue Search  
The server administrator can search the queued messages using the  
following search criteria:  
From - Search for messages that were sent from a specified email  
address  
To - Search for messages that were sent to a specified email address  
Subject - Search for messages with a specified subject  
Start date – Search for messages sent/received after the specified date  
End date – Search for messages sent/received before the specified date  
Minimum size – Search for messages bigger than the specified size  
Maximum size – Search for messages smaller than the specified size  
9
4PSA Qmail Manager 1.1.6 for Plesk 8 / Plesk 7.x Reloaded User’s Guide  
 
 
The Administrator Module  
Queue – Search only in the selected queue (local or remote)  
Bounces only – When this option is selected, 4PSA Qmail Manager will  
display only bounce messages from the selected queue  
To perform the search based on the selected options, click the Search  
button. To view all the messages from the selected queue, click the Show All  
button.  
Search Results  
Based on the search criteria you provided, 4PSA Qmail Manager displays  
the queued messages that matched these criteria. For every message in the  
list, the following information is available:  
Type – The type of the queued message, which can be:  
o
o
o
o
Local  
Remote  
Bounce Local  
Bounce Remote.  
From - The email address the messages were sent from  
To - The email address the messages were sent to  
Subject - The subject of the queued message  
To read a message in the list, click the subject link.  
Date - The system time when the message was sent or received (day  
month year, hh:mm:ss)  
Size (bytes) – The size of the queued message  
View – Click this icon to view the contents of the message  
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4PSA Qmail Manager 1.1.6 for Plesk 8 / Plesk 7.x Reloaded User’s Guide  
 
 
The Administrator Module  
The server administrator can view all the queued messages, refresh the  
displayed information and remove selected messages. In order to view all the  
messages available in the queue, the admin must click the Show All link. To  
update the information displayed by 4PSA Qmail Manager, he must click the  
Refresh link. To remove the selected messages the administrator must check  
the corresponding checkboxes and click the Remove selected link. He can  
delete multiple messages at the same time.  
2. Qmail Manager Functions  
In this area, the server administrator can remove the messages from  
selected queues and control Qmail server.  
To access this area, in the toolbar click the Functions button.  
To remove messages, select their corresponding checkboxes and click  
Remove. You can remove several messages at the same time.  
All the messages – When this option is enabled, 4PSA Qmail Manager  
will remove all the messages (bounces included) from all the queues.  
All the messages from the local queue – When this option is enabled,  
4PSA Qmail Manager will remove only the messages from the local  
queue. It will not remove bounces.  
All the messages from the remote queue – When this option is  
enabled, 4PSA Qmail Manager will remove only the messages from the  
remote queue. It will not remove bounces.  
All the bounced messages from the queue – When this option is  
enabled, 4PSA Qmail Manager will remove bounces from all the queues.  
To control Qmail server status, use the following buttons:  
Start – When you click this button, 4PSA Qmail Manager will start the  
Qmail server. This button is enabled only when Qmail server is not  
running.  
Stop – When you click this button, 4PSA Qmail Manager will stop the  
Qmail server. This button is enabled only when Qmail server is running.  
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4PSA Qmail Manager 1.1.6 for Plesk 8 / Plesk 7.x Reloaded User’s Guide  
 
 
The Administrator Module  
Restart – When you click this button, 4PSA Qmail Manager will restart  
the Qmail server. This button is enabled only when Qmail server is  
running.  
3. Qmail Control Files  
In this area, the server administrator can control Qmail behavior by  
modifying the content of Qmail control files. To access this area, in the toolbar  
click the Control files button.  
The content of the qmail control files is handled through predefined  
templates. You can add, edit or remove the existing templates. The name of  
the currently used template is displayed in bold characters.  
Add Template – Define a new template.  
Edit - Customize the saved template values.  
Clicking on Add Template or Edit icons will open a page where the server administrator can  
edit the Qmail control files for a new or an existing template.  
Remove - Remove the checked templates. The template currently used  
by Qmail can not be removed.  
To update the Qmail control files using a specific template, you must click  
the Apply icon.  
The following Qmail parameters are available for editing in the interface:  
me - Qmail can survive with just one control file that contains the fully-  
qualified name of the current host. This file is used as the default for  
other hostname related control files.  
bouncefrom – The bounce username. Default: Mailer-Daemon.  
bouncehost – The bounce host. Default: me, if that file is provided by  
the server administrator. Otherwise it will be bouncehost. If a message is  
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4PSA Qmail Manager 1.1.6 for Plesk 8 / Plesk 7.x Reloaded User’s Guide  
 
 
The Administrator Module  
permanently undeliverable, Qmail sends a single-bounce notice back to  
the envelope message sender. The From field of the email will contain  
the address bouncefrom@bouncehost, although its envelope sender  
address is empty.  
concurrencylocal – The maximum number of simultaneous local  
delivery attempts. Default: 10. If the value is 0, local deliveries will be  
put on hold. concurrencylocal is limited at compile time to 1000.  
concurrencyremote – The maximum number of simultaneous remote  
delivery attempts. Default: 20. If the value is 0, remote deliveries will be  
put on hold. concurrencyremote is limited at compile time to 1000.  
defaultdomain – The default domain name. Default: me, if that file is  
provided by the server administrator. Otherwise it will be defaultdomain.  
Qmail-inject adds this name to any host name without dots, including  
defaulthost, if this does not have dots.  
The QMAILDEFAULTDOMAIN environment variable overrides defaultdomain.  
defaulthost – The default host name. Default: me, if that file is provided  
by the server administrator. Otherwise it will be defaulthost. Qmail-inject  
adds this name to any address without a host name. defaulthost does  
not need to be the current hostname. For example, you may prefer the  
outgoing emails to show just your domain name.  
The QMAILDEFAULTHOST environment variable overrides defaulthost.  
databytes – The maximum number of bytes allowed in a message.  
Default: 0 (this means no limit). If a message exceeds this limit, qmail-  
smtpd returns a permanent error code to the client. If the disk is full or  
qmail-smtpd reaches a resource limit, qmail-smtpd returns a temporary  
error code.  
13  
4PSA Qmail Manager 1.1.6 for Plesk 8 / Plesk 7.x Reloaded User’s Guide  
 
The Administrator Module  
databytes counts bytes as stored on disk, not as transmitted through the network. It  
does not count the qmail-smtpd received value, the qmail-queue received value, or the  
envelope.  
If the environment variable DATABYTES is set, it overrides databytes.  
doublebouncehost – The double-bounce host. Default: me, if that file is  
provided by the server administrator. Otherwise it will be  
doublebouncehost.  
doublebounceto – The name of the user who will receive double-  
bounces. Default: postmaster. If a single-bounce notice is permanently  
undeliverable, qmail-send will send a double-bounce notice to  
doublebounceto@doublebouncehost.  
If the second notice bounces, qmail-send will give up.  
envnoathost – This is the presumed domain name for addresses without  
@ signs. Default: me, if that file is provided by the server administrator.  
Otherwise it will be envnoathost. If qmail-send finds an envelope  
recipient address without an @ sign, it appends @envnoathost.  
helohost – This is the current host name, solely used for saying hello to  
the remote SMTP server. Default: me, if that file is provided by the  
server administrator. Otherwise qmail-remote will refuse to run.  
idhost – The host name for Message-IDs. Default: me, if that file is  
provided by the server administrator. Otherwise it will be idhost. idhost  
does not need to be the current hostname. For example, you may prefer  
to use fake host names in Message-IDs. However, idhost must be a fully  
qualified name within your domain and each host in your domain should  
use a different idhost.  
14  
4PSA Qmail Manager 1.1.6 for Plesk 8 / Plesk 7.x Reloaded User’s Guide  
 
The Administrator Module  
The QMAILIDHOST environment variable overrides idhost.  
localiphost – This is the replacement host name for local IP addresses.  
Default: me, if that file is provided by the server administrator. Qmail-  
smtpd is responsible for recognizing dotted-decimal addresses for the  
current host. When it finds a recipient address with the form  
box@[d.d.d.d], where d.d.d.d is a local IP address, it replaces [d.d.d.d]  
with localiphost. This is done before rcpthosts.  
plusdomain – This is the plus domain name. Default: me, if that file is  
provided by the server administrator. Otherwise it will be plusdomain.  
Qmail-inject adds this name to any host name that ends with a plus sign,  
including defaulthost, if this ends with a plus sign. If a host name does  
not have dots but ends with a plus sign, qmail-inject uses plusdomain,  
not defaultdomain.  
The QMAILPLUSDOMAIN environment variable overrides plusdomain.  
queuelifetime – The number of seconds a message can stay in the  
queue. Default: 604800 (one week). After this time expires, qmail-send  
will try to send the message once more, but it will treat any temporary  
delivery failures as permanent failures.  
smtpgreeting – The SMTP greeting message. Default: me, if that file is  
provided by the server administrator. Otherwise qmail-smtpd will refuse  
to run. The first word included in the smtpgreeting should be the  
current hostname.  
timeoutconnect – The number of seconds qmail-remote will wait for the  
remote SMTP server to accept a connection. Default: 60. The kernel  
normally imposes a 75 seconds upper limit.  
timeoutremote – The number of seconds qmail-remote will wait for  
each response from the remote SMTP server. Default: 1200.  
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4PSA Qmail Manager 1.1.6 for Plesk 8 / Plesk 7.x Reloaded User’s Guide  
 
The Administrator Module  
timeoutsmtpd - Number of seconds qmail-smtpd will wait for each new  
buffer of data from the remote SMTP client. Default: 1200.  
In order to apply the template to Qmail control files, check Save and  
apply template to Qmail.  
4. Settings  
In this area, the server administrator can view which 4PSA Qmail  
Manager version is installed on the server and can change interface settings. To  
access this area, in the toolbar click the Settings button.  
Product version – This is the version of the 4PSA Qmail Manager  
installed on the server.  
Custom button title – This is the name of the custom button in the left  
panel. The server administrator can change the default 4PSA Qmail  
Manager with a more descriptive name for his clients.  
Context help – This is the 4PSA Qmail Manager application description  
that will appear in the left navigation panel.  
Language – This option allows the server administrator to select the  
language that will be used by the 4PSA Qmail Manager interface.  
5. License Management  
In this area, you can manage the 4PSA Qmail Manager license. The  
product requires a license key in order to work. The license key will be  
generated by 4PSA based on the server IP and Plesk version installed on the  
server.  
You can use the following fields and controls to update or monitor your  
license:  
License key status – The status of the currently loaded license key  
Your server IP – This is the main IP address of your server. The license  
key must be issued for this IP, otherwise it will not work.  
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4PSA Qmail Manager 1.1.6 for Plesk 8 / Plesk 7.x Reloaded User’s Guide  
 
 
The Administrator Module  
License file – You can use this form to upload the license key to the  
server.  
If you can access other pages in 4PSA Qmail Manager, this means that your license is  
valid and you do not have to upload a new one.  
Get license from licensing server - You can use this form to query the  
licensing server. This function can only be used when there is a license  
key loaded on the server. The first time you install the product it is  
required to upload the license key.  
License key properties – This section contains details about the current  
license.  
The Owned and Leased licenses automatically renew before the License expire date.  
17  
4PSA Qmail Manager 1.1.6 for Plesk 8 / Plesk 7.x Reloaded User’s Guide  
 
Appendix A  
Server Compatibility  
4PSA Qmail Manager is shipped in different installation achieves for  
different Plesk versions:  
- Plesk 7.1.1 Reloaded and Plesk 7.5.3 Reloaded. These versions have  
Plesk7x prefix in the installation archive name.  
- Plesk 7.5.4 and upper versions of Plesk 7.5 Reloaded. These versions  
have Plesk75 prefix in the installation archive name.  
- Plesk 8.0 and upper versions. These versions have Plesk8 prefix in the  
installation archive name.  
You have to download the build based on the Plesk version and operating  
system installed on your machine.  
You can find below the achieve names for Plesk 8 versions, the archive  
names for other Plesk versions are built as specified above. For more details  
you can check the 4PSA Clients Area.  
The file qmanagerXXX_buildXXXXXX.XX_Redhat7xPlesk8.tar.gz provides  
compatibility with the following operating systems:  
RedHat Linux 7.3  
RedHat Enterprise Linux 2.1  
The file qmanagerXXX_buildXXXXXX.XX_RHEL3Plesk8.tar.gz provides  
compatibility with the following operating systems:  
RedHat Enterprise Linux 3.0  
Fedora Linux Core 1  
Fedora Linux Core 2  
CentOS 3.x  
 
 
Server Compatibility  
RedHat Linux 9  
The file qmanagerXXX_buildXXXXXX.XX_RHEL4Plesk8.tar.gz provides  
compatibility with the following operating systems:  
RedHat Enterprise Linux 4.0  
CentOS 4.x  
The  
file  
qmanagerXXX_buildXXXXXX.XX_FC3Plesk8.tar.gz  
provides  
provides  
compatibility with the following operating systems:  
Fedora Linux Core 3  
The  
file  
qmanagerXXX_buildXXXXXX.XX_FC4Plesk8.tar.gz  
compatibility with the following operating systems:  
Fedora Linux Core 4  
The file qmanagerXXX_buildXXXXXX.XX_FreeBSD4Plesk8.tar.gz provides  
compatibility with the following operating systems:  
FreeBSD 4.8  
FreeBSD 4.9  
FreeBSD 4.10  
The file qmanagerXXX_buildXXXXXX.XX_FreeBSD5Plesk8.tar.gz provides  
compatibility with the following operating systems:  
FreeBSD 5.4  
FreeBSD 6.0  
9
 
Server Compatibility  
The file qmanagerXXX_buildXXXXXX.XX_Suse93Plesk8.tar.gz provides  
compatibility with the following operating systems:  
Suse 9.3  
The file qmanagerXXX_buildXXXXXX.XX_Suse100Plesk8.tar.gz provides  
compatibility with the following operating systems:  
Suse 10  
The file qmanagerXXX_buildXXXXXX.XX_Debian31Plesk8.tar.gz provides  
compatibility with the following operating systems:  
Debian 3.1  
Ubuntu 5.10  
0
 

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