VTech Cordless Telephone ia5847 User Manual

Table of contents  
Parts checklist...................................................................1  
Installation.........................................................................2  
Headset jack ...................................................................15  
Operating range..............................................................16  
New voice mail................................................................16  
Clear voice mail alert ......................................................17  
Call transfer.....................................................................17  
Directory..........................................................................18  
Store a directory entry ....................................................18  
Edit a directory entry.......................................................19  
Erase a directory entry....................................................20  
Move a directory entry to the speed dial ........................20  
Dial a directory number...................................................21  
Speed dial ......................................................................22  
Store a speed dial entry..................................................22  
Edit a speed dial entry ....................................................23  
Delete a speed dial entry................................................24  
Dial a speed dial number................................................24  
Reassign locations in speed dial....................................24  
Caller ID ..........................................................................25  
About call history (caller ID)............................................26  
Review call history ..........................................................26  
Delete records from call history......................................27  
Delete a specific call..................................................27  
Delete all calls............................................................27  
Dial a displayed number .................................................27  
Store a call history record in the directory......................27  
Display screen messages...............................................28  
Battery information .........................................................30  
Connect power and telephone line cords.........................2  
Choose location ................................................................3  
Install handset battery.......................................................3  
Wall mounting bracket installation....................................4  
Desk/table bracket installation..........................................4  
Check for dial tone............................................................5  
Charge the handset battery..............................................5  
Language ..........................................................................5  
Set the dial mode..............................................................5  
Set handset date and time................................................5  
Handset ringer style/battery save.....................................6  
If you subscribe to DSL service:.......................................6  
Belt clip..............................................................................7  
Telephone operation .........................................................8  
Handset layout ..................................................................8  
Telephone base layout......................................................9  
Handset operation...........................................................10  
Telephone base operation ..............................................12  
Set language...................................................................13  
Set dial mode ..................................................................13  
Set handset date and time..............................................13  
Check for dial tone..........................................................14  
Charge the handset battery............................................14  
Handset ringer style/battery save...................................14  
Set ringer volume............................................................14  
Temporary tone dialing ...................................................15  
Battery care and maintenance........................................30  
 
Important! Before using this telephone, you  
must read the Important safety ꢀnstruc-  
tꢀons on page 42 of this manual.  
NEED HELP?  
This manual has all the feature operations and troubleshooting you need to install  
and operate your new VTech telephone. Please take the time to review thoroughly  
to ensure proper installation of this VTech innovative and feature rich product.  
shopping, and everything new at VTech.  
 
Parts checklꢀst  
Handsets (2)  
Telephone base  
Base power adapter  
Charger power adapter  
Charger  
Desk/wall mount bracket  
Batteries (2)  
Battery covers (2)  
Belt clips (2)  
Telephone line cord  
User’s manual  
Important!  
Before using  
this telephone,  
please read  
Important safety  
ꢀnstructꢀons on  
page 42.  
Charger power adapter  
Base power adapter  
Telephone base  
with desk /wall  
mount bracker  
To pur c hase replac ement  
batteries, visit us on the web at  
1-800-595-9511. In Canada, go to  
1-800-267-7377.  
Handsets (2)  
Charger  
Belt clips (2)  
Battery covers (2)  
Batteries (2)  
Telephone  
line cord  
User’s manual  
 
Installatꢀon  
Connect power and telephone lꢀne cords  
Install the telephone base and the charger as shown below. Choose a central location within the home,  
away from any electronic equipment and appliances such as personal computers, computer routers,  
television sets, microwave ovens, and refrigerators. Avoid excessive heat, cold, dust or moisture.  
Install the telephone  
base away from  
electronic equipment  
such as personal  
computers,  
television sets or  
microwave ovens.  
Avoid excessive  
heat, cold, dust or  
moisture.  
Plug the telephone line cord  
into a telephone jack.  
Connect the power  
and telephone  
Modular  
telephone jack  
Standard  
electrical outlet  
line cords to the  
underside of the  
base as illustrated.  
Plug the AC adapter  
into an electrical  
outlet. Connect the  
telephone line cord  
to the wall jack.  
This power unit  
is intended to be  
correctly orientated  
in a vertical or floor  
mount position.  
The prongs are not  
designed to hold  
the plug in place if  
it is plugged into a  
ceiling or an under  
the table/cabinet  
outlet.  
 
Installatꢀon  
Choose locatꢀon  
For maximum performance of your  
cordless telephone system:  
1. Chooseacentrallocationforyour  
telephone base.  
Install handset battery  
Use only the  
provided VTech  
battery, or equivalent.  
To purchase  
2. Install your telephone base and  
extension handsets away from  
electronic equipment, such as  
personal computers, television  
sets and microwave ovens.  
3. In locations where there are  
multiple cordless telephones,  
separatethetelephonebasesas  
much as possible.  
4. Installyourtelephoneequipment  
away from heat sources and  
sunlight.  
5. Avoid excessive moisture, dust  
or extreme cold.  
replacement  
batteries, visit us  
on the web at www.  
vtechphones.  
com or call us at  
1-800-595-9511. In  
Canada, go to www.  
vtechcanada.com or  
call us at 1-800-267-  
7377.  
a) Align the two holes in the plug with the socket pins in the  
handset battery compartment, matching the red and black  
wires to the color-coded label. Snap the plug into place.  
Put the battery into the compartment.  
1
b) Place the battery in the compartment with the wires tucked  
inside.  
c) Replace cover by sliding it up into place.  
d) Place the handset in its base when not in use to ensure  
maximum daily performance.  
2
 
Installatꢀon  
Wall mountꢀng bracket ꢀnstallatꢀon (optional)  
Yourtelephonebasecomeswiththewallmounting/desktopbracketinstalled,readyfordesktopuse.Ifyou  
prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone  
wall plate. For wall mounting, follow these instructions:  
• First, insert the lower portion tabs of the wall mounting/desktop bracket into the lower grooves in  
the telephone base, then snap the upper portion tabs of the bracket into place.  
• Mount the telephone base on the wall by positioning it so the mounting studs will fit into the holes  
on the telephone base and wall mounting/desktop bracket. Slide the telephone base down on the  
mounting studs until it locks into place.  
To remove the bracket, press both upper portion tabs firmly inward and pull the bracket downward  
until it release from the grooves.  
upper portion tab  
lower portion tab  
lower groove  
upper grooves  
Desk/table bracket ꢀnstallatꢀon  
To place your telephone base on a desk or table, insert the  
wall mounting/desktop bracket.  
• Insert the lower portion tabs of the bracket into the upper  
grooves of the telephone base.  
• Snap the upper portion tabs of the bracket into place.  
• To remove the bracket, press both upper portion tabs  
firmly inward and pull the bracket upward until it is  
released from the grooves.  
 
Installatꢀon  
Check for dꢀal tone  
After the batteries are charged, pick up the handset and press TALK/FLASH; you should hear a dial  
tone. If you do not, refer to the Troubleshootꢀng section in the back of this user’s manual.  
If the phone will  
not be used for a  
long period of time,  
remove the battery  
to prevent battery  
damage.  
If you have any  
trouble installing  
your phone, please  
visit our website at  
com.InCanadagoto  
com.  
Charge the handset battery  
If battery power is low, NEEDS RECHARGING will appear on the handset. Charge the battery for  
at least 16 hours the first time.  
Language  
• Press PROG, then press or until LANGUAGE is displayed. Press SELECT.  
• The current setting blinks. Press or until the screen displays the correct language (English,  
Espanol, Francais).  
• Press SELECT to save your selection.  
Set the dꢀal mode  
If you have touch tone service, the phone is ready to use as soon as the battery is charged. If you  
have pulse (rotary) service, you’ll need to change the dial mode.  
• Press PROG.  
• Press or until the screen displays DIAL MODE: and the current setting.  
• Press SELECT. The current setting blinks.  
• Press or to select TONE or PULSE.  
• Press SELECT to save.  
Set handset date and tꢀme  
If you subscribe to caller ID service, the date and time will be set automatically with the first incoming  
call. If you do not have caller ID service, you can set the date and time manually:  
• Press PROG, then press or until DATE/TIME is displayed.  
• Press SELECT. The month is flashing. Press or until the screen displays the correct month.  
• Press SELECT. The day is flashing. Press or until the screen displays the correct day.  
• Press SELECT. The hour is flashing. Press or until the screen displays the correct hour.  
 
Installatꢀon  
• Press SELECT. The minute is flashing. Press or until the screen displays the correct minute.  
• Press SELECT. AM or PM is flashing. Press or to choose between AM or PM. Press  
SELECT.  
In the event the  
battery loses all  
of its power or is  
removed, the time  
setting will be lost.  
Handset rꢀnger style/battery save  
You can select from four different handset ringer styles, or turn the ringer off and extend the  
battery life.  
1. With the handset in idle (off) mode, press PROG.  
2. Press or until the screen displays RINGER: and the current setting.  
3. Press SELECT. The current setting blinks, and you will hear a sample of the ring.  
4. Press or to select RINGER: 1, 2, 3, 4 or OFF. You will hear a sample of each ring tone.  
5. Press SELECT to choose the displayed ringer setting.  
If you subscrꢀbe to DSL servꢀce:  
If you receive high speed internet service through your phone line (commonly referred to as DSL)  
and you are experiencing interference during conversations and/or your caller ID features aren’t  
functioning properly, install a DSL filter to the telephone line between the telephone base and the  
telephone line jack. Contact your DSL provider to obtain a DSL filter.  
To single telephone jack  
(RJ11C)  
Telephone line cord  
DSL filter (For DSL users)  
 
Installatꢀon  
Belt clꢀp (optional)  
To remove  
To attach  
 
Telephone operatꢀon  
Handset layout  
1. TALK  
2. FLASH  
3. CHAN (channel)  
4. REMOVE  
5. Answer a call  
6. /CID VOL-  
/VOL+  
6
1,2  
8
7
7. SELECT  
8. OFF  
5
9. REDIAL/PAUSE  
10.PROG (program)  
3,4  
9
10  
 
Telephone operatꢀon  
Telephone base layout  
11. CHARGE/IN USE  
12. Message waiting indicator  
13. FIND HANDSET  
11  
12  
13  
 
Telephone operatꢀon  
Handset operatꢀon  
Makꢀng Calls  
Press TALK/FLASH, then dial the number.  
— OR —  
Dial the number (press then press CHAN/REMOVE to backspace), then press TALK/FLASH.  
Whenever the  
phone is in use,  
call timer will be  
shown at the top  
right corner.  
• To answer a call, press TALK/FLASH.  
• To end a call, press OFF.  
Endꢀng calls  
• Press OFF to end your call.  
— OR —  
Put the handset on the telephone base or charger to end your call.  
Answerꢀng calls  
• Press any key to answer a call (except OFF, or ).  
FLASH  
• During a call, press TALK/FLASH to receive an incoming call, if call waiting is activated.  
CHAN  
• Press CHAN to switch to a clear channel while on a call.  
REMOVE  
• When viewing the call log, press to delete the current record displayed. While handset is in idle  
mode, press and hold to delete all records in the call log.  
/CID VOL- and /VOL+  
/CID VOL-  
While on a call, press to decrease the volume. A double beep will sound when you reach the  
lowest setting.  
ꢁ0  
 
Telephone operatꢀon  
While phone is not in use, press to display caller ID information.  
While entering names or numbers into memory, press then press CHAN/REMOVE to delete  
last character entered.  
/VOL+  
• While on a call, press to increase the volume. A double beep will sound when you reach the highest  
setting.  
• While phone is not in use, press to display directory entries.  
• While entering names, press twice to add a space.  
SELECT  
• Press to confirm an entry of operation, or to select highlighted item from menu.  
OFF  
• During a call, press to hang up. While using menu, press to cancel an operation or exit the menu  
display  
REDIAL/PAUSE  
• Press to view redial number. Press it again to delete the redial number. Press to insert a dialing  
pause while entering a number.  
PROG  
• With the handset in idle (on-hook), press to enter the program setting mode.  
Volume  
• During a call, press or to adjust the listening volume to a comfortable level.  
 
ꢁꢁ  
Telephone operatꢀon  
Telephone base operatꢀon  
CHARGE/IN USE  
• Flashes slowly when the handset is in use.  
• Glows steadily when the handset is charging in its base.  
• Flashes in unison with an incoming call.  
During a page, if  
you press OFF on  
a handset, it will  
cancel the page on  
that handset only,  
the other handset  
will continue to page  
for 60 seconds.  
Voꢀce maꢀl ꢀndꢀcator  
• If you subscribe to telephone company voice mail with a visual message waiting signal, this light  
flashes, NEW VOICEMAIL and an icon will also display on the handset screen when you have  
voice mail waiting.  
FIND HANDSET  
• Press to page the handset. Press again, press OFF on handset, or place handset in the telephone  
base to cancel the page.  
ꢁꢂ  
 
Telephone operatꢀon  
Language  
• Press PROG, then press or until LANGUAGE is displayed. Press SELECT.  
• The current setting blinks. Press or until the screen displays the correct language (English,  
Espanol, Francais).  
• Press SELECT to save your selection.  
Set dꢀal mode  
If you have touch tone service, the phone is ready to use as soon as the battery is charged. If you  
have pulse (rotary) service, you’ll need to change the dial mode.  
• Press PROG.  
• Press or until the screen displays DIAL MODE: and the current setting.  
• Press SELECT. The current setting blinks.  
• Press or to select TONE or PULSE.  
• Press SELECT to save.  
Set handset date and tꢀme  
If you subscribe to caller ID service, the date and time will be set automatically with the first incoming  
call. If you do not have caller ID service, you can set the date and time manually:  
• Press PROG, then press or until DATE/TIME is displayed. Press SELECT.  
• The month is flashing. Press or until the screen displays the correct month. Press SELECT.  
• The day is flashing. Press or until the screen displays the correct day. Press SELECT.  
• The hour is flashing. Press or until the screen displays the correct hour. Press SELECT.  
• The minute is flashing. Press or until the screen displays the correct minute. Press  
SELECT.  
• AM or PM is flashing. Press or to choose between AM or PM. Press SELECT.  
 
ꢁꢃ  
Telephone operatꢀon  
Check for dꢀal tone  
After the batteries are charged, pick up the handset and press TALK/FLASH; you should hear a dial  
tone. If you do not, refer to the Troubleshootꢀng section in the back of this user’s manual.  
Charge the handset battery  
The battery may have enough power to allow for short calls. If the battery power is low, NEEDS  
RECHARGING will appear on the handset screen. For best performance charge the battery for at  
least 16 hours the first time.  
Handset rꢀnger style/battery save  
You can select from four different handset ringer styles, or turn the ringer off and extend the  
battery life.  
1. With the handset in idle (off) mode, press PROG.  
2. Press or until the screen displays RINGER: and the current setting.  
3. Press SELECT. The current setting blinks, and you will hear a sample of the ring.  
4. Press or to select RINGER: 1, 2, 3, 4 or OFF. You will hear a sample of each ring tone.  
5. Press SELECT to choose the displayed ringer setting.  
Set rꢀnger volume  
You can select from two different handset ringer volume, or turn the ringer off.  
1. Begin with the handset in idle (off) mode.  
2. Press and hold or until the screen displays OFF LOW HIGH.  
3. The current setting blinks, and you will hear a sample of the ring volume.  
4. Press or to select ringer volume: OFF/LOW/HIGH. You will hear a sample of each ring tone.  
5. Press SELECT to choose the displayed ringer setting.  
ꢁꢄ  
 
Telephone operatꢀon  
Temporary tone dꢀalꢀng  
If you have pulse (rotary) dialing, you can change from  
dial pulse to touch tone dialing by pressing TONE*. This  
is useful if you need to send touch tone signals for access  
to telephone banking or long distance services.  
The temporary tone  
feature is useful if you  
need to send touch  
tonesignalsforaccess  
to telephone banking  
or long distance  
1. Press TALK/FLASH.  
2. Press TONE*.  
3. Dial the number.  
services.  
4. When you end the call by pressing OFF, the phone  
automatically returns to pulse dialing.  
Headset jack  
You can use this telephone handsfree when you install  
any VTech 2.5 mm headset, purchased separately.  
Plug the headset into the jack located on the right side  
of the handset (under the small rubber flap). Do not force  
the connection, but make sure the plug fits securely.  
SELECT  
To purchase a headset, visit us on the web at www.  
vtechphones.com or call us at 1-800-595-9511. In  
800-267-7377.  
 
ꢁꢅ  
Telephone operatꢀon  
Operatꢀng range  
This cordless telephone operates within the maximum power allowed by the Federal  
Communications Commission (FCC). Even so, this handset and telephone base can communicate  
over only a certain distance — which can vary with the locations of the telephone base and handset,  
the weather, and the construction of your home or office.  
If you receive a call while you are out of range, the handset might not ring or if it does ring, the call  
might not connect when you press TALK/FLASH. Move closer to the telephone base, then press  
TALK/FLASH to answer the call.  
If you move out of range during a phone conversation, you might hear noise or interference. To improve  
reception, move closer to the telephone base.  
If you move out of range without pressing OFF, your phone will be left off the hook. To hang up  
properly, walk back into range, periodically pressing OFF.  
For clearer reception  
while on a call, press  
the CHAN button  
until any interference  
is eliminated.  
Turning off the  
voice mail indicator  
only turns off the  
NEW VOICEMAIL  
message on all  
handsets; it does  
not delete your voice  
mail message(s).  
Use this feature  
when the phone  
indicates there is  
voice mail when  
you have none, or  
you have accessed  
your voice mail from  
a different phone  
line (while away  
from home). If there  
actually is a new  
voice mail message,  
your local telephone  
company will  
New voꢀce maꢀl  
Your phone is designed to work with most local and regional telephone service provider’s voice  
messaging systems, providing alerts on both the handset and telephone base when new messages  
come in.  
Voice messaging is subscription service, available through most service providers, for a monthly  
fee. Contact your local telephone company for more information.  
When a caller leaves a message in your voice mailbox, the VOICEMAIL light on the telephone base  
will flash. In addition, the handset will display:  
NEW VOICEMAIL  
continue to send the  
signal to turn on the  
NEW VOICEMAIL  
message.  
5:40 PM  
5/01  
ꢁꢆ  
 
Telephone operatꢀon  
Clear voꢀce maꢀl alert  
If after you review your message(s) your message waiting alert does not go off, you may manually  
turn it off by:  
1. Press PROG.  
2. Press or until screen displays CLR VOICEMAIL.  
3. Press SELECT, the screen displays:  
Only one handset  
can be on a call at a  
time. For example,  
if HS1 is on a call  
and HS2 presses the  
TALK/FLASH button,  
OTHER HANDSET  
ON OR OUT OF  
RANGE will display.  
If the HS2 cannot  
be found, HS1 will  
emit an error tone  
and continue the call  
automatically. Before  
HS2 answers, HS1  
can press TALK/  
FLASH to cancel the  
forward function and  
continue the external  
call.  
CLEAR? YES  
4. Press or to select YES or NO.  
5. Press SELECT to choose the desired setting. You’ll hear a confirmation tone.  
Call transfer  
An external call can be forwarded from one handset (HS1) to the other handset (HS2) by following  
these steps:  
If HS2 doesn’t  
1. While on a call, press SELECT on HS1 to forward the call to HS2.  
respond within 30  
seconds, HS1 will  
start ringing until  
HS1 will show:  
HS2 will ring and show:  
TALK/FLASH is  
CALL TRANSFERRED  
TRANSFERRED CALL  
pressed to pick up the  
returned call. If it is  
not answered within  
another 30 seconds,  
the external call will  
end automatically.  
2. Press TALK/FLASH on HS2 to answer the forwarded call. HS1 will return to the idle mode.  
 
ꢁꢇ  
Dꢀrectory  
Your phone can store 20 (including the nine speed dial entries) telephone numbers with names (up  
to 15 characters for the name and 24 digits for the number in each location) in the handset.  
Press OFF at any  
time to exit the  
directory.  
When the memory  
is full the screen  
will display  
Store a dꢀrectory entry  
1. Press PROG. The screen displays DIRECTORY.  
2. Press SELECT. The screen displays ENTER NAME.  
3. Using the chart below, enter up to 15 characters for the name you’re storing with the number.  
Press then press CHAN/REMOVE to backspace and make corrections; press to advance or  
press it twice to add a space.  
MEMORY FULL,  
an error tone  
sounds and you  
will not be able  
to store a new  
number until you  
delete a stored  
number to make  
room for another  
entry.  
If the directory is  
empty and you  
try to access it,  
DIRECTORY  
EMPTY will show  
on the screen.  
When you reach  
the end of the list  
in the directory,  
END OF LIST will  
be shown on the  
screen.  
Characters by number of key presses  
Dial Key  
Once  
Twice  
3 Times  
4 Times  
5 Times  
6 Times  
1
A
D
G
J
1
2
3
4
5
6
7
8
9
0
*
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
L
M
P
T
O
R
V
Y
7
9
W
0
*
&
,
-
.
#
#
4. When you finish entering the name, press SELECT or PROG. The screen displays  
ENTER NUMBER.  
ꢁꢈ  
 
Dꢀrectory  
5. Enter the telephone number. Press  
to backspace and make corrections.  
thenpressCHAN/REMOVE  
Press REDIAL/PAUSE to store a pause (a P will be shown) if necessary.  
— OR —  
Press REDIAL/PAUSE to display the last number dialed from this handset.  
6. Press SELECT or PROG. The screen displays DISTINCT RING? and the current setting.  
7. Press or to choose Y (yes) if you wish the phone to alert you to calls from this number by  
changing to a distinctive ringer after the first ring. Choose N for a normal ringer.  
When using the  
dial pad key(s)  
to search for a  
directory entry  
and there is not  
an entry for that  
letter, NO DATA  
will display on the  
handset.  
8. Press SELECT or PROG to confirm. If you chose Y in Step , a  
will be displayed with the  
directory entry.  
Each handset  
directory is  
Edꢀt a dꢀrectory entry  
1. Press . The screen displays DIRECTORY.  
2. Press or to scroll alphabetically through entries stored in directory.  
— OR —  
independent of the  
other handsets. If  
you make entries  
or changes to the  
directory of one  
handset they will  
not be reflected in  
the other handsets.  
Press the dial pad key for the first letter of the entry you want to edit.  
3. When the screen displays the entry you want to edit, press SELECT. Then press or until  
EDIT flashes.  
SPEED EDIT ERASE  
8005959511  
4. Press SELECT. The screen displays the name and number. The cursor appears at the beginning  
of the name. Use  
on to edit the number. Press  
Press SELECT to confirm and move to edit the distinctive ring setting.  
and the dial pad keys to edit the name. Press SELECT to confirm and move  
,
to backspace and make corrections.  
then press CHAN/REMOVE  
5. Press SELECT to save the edited information.  
 
ꢁꢉ  
Dꢀrectory  
Erase a dꢀrectory entry  
1. Press . The screen displays DIRECTORY.  
2. Press or to scroll alphabetically through entries stored in directory.  
— OR —  
Press the dial pad key for the first letter of the entry you want to delete.  
3. When the screen displays the entry you want to delete, press SELECT. Then press or until  
ERASE flashes.  
SPEED EDIT ERASE  
8005959511  
4. Press SELECT. The screen displays ERASE NO YES and the number. The current choice  
flashes.  
5. Press until YES flashes.  
6. Press SELECT. You’ll hear a confirmation beep.  
Move a dꢀrectory entry to the speed dꢀal  
1. Press . The screen displays DIRECTORY.  
2. Press or to scroll alphabetically through entries stored in directory.  
— OR —  
Press the dial pad key for the first letter of the entry you want to move.  
3. When the screen displays the entry you want to move, press SELECT. Then press or until  
SPEED flashes.  
SPEED EDIT ERASE  
8005959511  
ꢂ0  
 
Dꢀrectory  
4. Press SELECT. The screen displays ENTER ꢁ-ꢉ.  
5. Press the key (1-9) to move this entry from the normal directory to the speed dial memory and  
assign the memory location. You’ll hear a confirmation beep. A memory location number (1  
through 9) will be displayed with this entry.  
Dꢀal a dꢀrectory number  
1. Press . The screen displays DIRECTORY.  
2. Press or to scroll alphabetically through entries stored in directory.  
— OR —  
Press the dial pad key for the first letter of the entry you want to dial.  
3. When the screen displays the entry you want to dial, press TALK/FLASH.  
 
ꢂꢁ  
Speed dꢀal  
Your phone can store up to nine telephone numbers with names (up to 15 characters and 24 digits in each  
location) into the speed dial memory locations you assign (1 through 9). You can also store telephone  
numbers with names alphabetically in the directory. See the Dꢀrectory section for instructions.  
The entries you stored  
in speed dial memory  
will be marked with  
01 through 09 in the  
telephone directory.  
Press OFF at any  
time to exit speed  
dial mode.  
Store a speed dꢀal entry  
1. Press PROG on the handset.  
2. Press or until the screen displays SPEED DIAL.  
3. Press SELECT. The screen displays ENTER ꢁ-ꢉ.  
4. Press the key (1 through 9) for the memory location where you want to store this entry. The screen  
displays ENTER NAME.  
When memory is full  
the screen displays  
5. Using the chart below, enter up to 15 characters for the name you’re storing with the number. An  
error tone will sound if you try to enter more than 15 characters. Press  
to backspace and make corrections; press to advance or press it twice to add a space.  
MEMORY FULL, an  
error tone sounds,  
and you cannot  
store a new number  
until you delete a  
record in speed  
dial memory or the  
directory.  
If the locations is  
not empty, your new  
entry will be stored  
in place of the old  
and the entry will be  
moved to a directory  
location.  
The entries you  
stored in the speed  
dial/directory are  
independent from  
other handset.  
thenpressCHAN/REMOVE  
Characters by number of key presses  
Dial Key  
Once  
Twice  
3 Times  
4 Times  
5 Times  
6 Times  
1
A
D
G
J
1
2
3
4
5
6
7
8
9
0
*
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
L
M
P
T
O
R
V
Y
7
9
W
0
*
&
,
-
.
#
#
ꢂꢂ  
 
Speed dꢀal  
6. When you finish entering the name, press SELECT or PROG. The screen displays ENTER  
NUMBER.  
7. Enter the telephone number. Press then press CHAN/REMOVE to backspace and make  
corrections. Press REDIAL/PAUSE to store pauses in the dialing sequence.  
-OR-  
Press REDIAL/PAUSE to display the last number dialed from this phone.  
8. Press SELECT or PROG to store your entry. The screen displays DISTINCT RING? and the  
current setting.  
9. Press or to change the setting. Choose Y (for yes) if you wish the phone to alert you to calls  
from this number by changing to a distinctive ringing pattern after the first ring. Choose N for a  
normal ringing pattern.  
10.Press SELECT or PROG to confirm your selection. If you chose Y, a will be displayed with the  
speed dial entry.  
Edꢀt a speed dꢀal entry  
1. Press and hold the memory location key (1 through 9) of the entry you wish to edit.  
2. When the screen displays the entry you want to edit, press SELECT. Then press or until  
EDIT flashes.  
SPEED EDIT ERASE  
8005959511  
01  
3. Press SELECT. The screen displays the name and number. The cursor appears at the beginning  
of the name. Use  
and the dial pad keys to edit the name. Press SELECT to move on to edit the  
,
number. Use then press CHAN/REMOVE to backspace and make corrections. Press SELECT  
to move to edit the distinctive ring setting.  
4. Press SELECT to save the edited information.  
 
ꢂꢃ  
Speed dꢀal  
Delete a speed dꢀal entry  
1. Press and hold the speed dial location key (1 through 9) of the entry you wish to delete.  
2. When the screen displays the entry you want to delete, press SELECT. Then press or until  
ERASE flashes.  
SPEED EDIT ERASE  
8005959511  
01  
3. Press SELECT. The screen displays ERASE NO YES and the number.  
4. Press until YES flashes.  
5. Press SELECT. You’ll hear a confirmation beep.  
Dꢀal a speed dꢀal number  
1. Press and hold the speed dial location key (1 through 9) of the entry you wish to dial.  
2. Press TALK/FLASH to dial the displayed memory number.  
Reassꢀgn locatꢀons ꢀn speed dꢀal  
1. Press and hold the speed dial location key (1 through 9) of the entry you want to reassign.  
2. When the screen displays the entry you want to reassign, press SELECT. Then press or  
until SPEED flashes.  
SPEED EDIT ERASE  
8005959511  
01  
3. Press SELECT. The screen displays ENTER ꢁ-ꢉ.  
4. Press the keys (1 through 9) to reassign this entry into another memory location. You’ll hear a  
confirmation beep.  
ꢂꢄ  
 
Caller ID  
Your phone has a caller ID (CID) with call waiting feature that works with service from your local  
phone service provider. Caller ID with call waiting lets you see who’s calling before you answer the  
phone, even when you’re on another call.  
You may need to change your phone service to use this feature. Contact your phone service provider  
if  
:
• You have both caller ID and call waiting, but as separate services (you may need combined  
service)  
• You have only caller ID service, or only call waiting service.  
• You don’t subscribe to any caller ID or call waiting services.  
You can use this product with regular caller ID service, and you can use this product’s other features  
without subscribing to either caller ID or combined caller ID with call waiting service.  
There are fees for caller ID services, and they may not be available in all areas.  
This product can provide information only if both you and the caller are in areas offering caller ID  
service, and if both telephone companies use compatible equipment.  
 
ꢂꢅ  
Caller ID  
Caller’s telephone number  
If you answer  
a call before  
the information  
appears on the  
screen, it will  
not be in the call  
history.  
Press OFF at  
any time to exit  
call history.  
Caller’s name  
Thꢀs party has called  
more than once  
Posꢀtꢀon of call ꢀn call  
hꢀstory  
Date of call  
Tꢀme of call  
Indꢀcate whether the  
record ꢀs new or not  
About call hꢀstory (caller ID)  
Your phone can store up to 45 calls in its caller ID (CID) memory. When the memory is full, the oldest  
call will automatically be deleted to make room for new incoming call information.  
For each call that comes in, the screen displays the following information between the first and second rings:  
Your caller’s name (15 letters are sent by your telephone company).  
The caller’s area code and telephone number.  
The time and date of the call.  
The repeat tag (*) in the upper right corner, indicating the party has called more than once.  
Revꢀew call hꢀstory  
1. Press (CID) to enter call history viewing mode.  
2. Press or to scroll through records in call history.  
ꢂꢆ  
 
Caller ID  
Delete records from call hꢀstory  
Delete a specific call  
1. Locate the record you want to delete from call history.  
2. Press the REMOVE key. You’ll hear a confirmation beep.  
Caller ID numbers  
may appear with an  
area code that may  
not be required  
Delete all calls  
for local calls, or  
without a 1 that  
may be needed  
1. With the handset in idle (off) mode, press and hold the REMOVE key. The screen displays ERASE  
ALL NO YES. The current choice flashes.  
2. Press until YES flashes.  
for long distance  
calls. If the number  
displayed is not in  
the correct format,  
press # repeatedly  
to see the different  
dialing options. You  
can choose to dial  
with or without the  
area code and with  
or without the 1.  
3. Press SELECT. You’ll hear a confirmation beep.  
Dꢀal a dꢀsplayed number  
1. Locate the record in call history that you want to dial.  
2. Although the call log entries you receive are 10 digits, (the area plus the 7-digit number,) in some  
areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area  
code plus the seven digits. You can change the number of digits that you dial or store from the call  
log. While reviewing the call log, press # repeatedly to display these dialing options for local and  
long distance numbers before dialing or saving the telephone number. See an example below.  
595-9511  
1-595-9511  
800-595-9511  
1-800-595-9511  
3. Press SELECT. Press or until DIAL flashes.  
4. Press SELECT. The number is automatically dialed.  
— OR —  
When the number is correctly displayed for dialing, press TALK/FLASH.  
Store a call hꢀstory record ꢀn the dꢀrectory  
1. Locate the record in the call history you want to store in the directory.  
 
ꢂꢇ  
Caller ID  
2. You can change the number of digits that you dial or store from the  
call log. While reviewing the call log, press # repeatedly to display  
these dialing options for local and long distance numbers before  
dialing or saving the telephone number. See the side column  
(and illustration on the previous page) for more information on  
changing the dialing format.  
800-595-9511  
Caller ID numbers  
may appear with an  
area code that may  
not be required  
for local calls, or  
without a 1 that  
NEW28  
12/30  
5:40PM  
DIAL PROGRAM  
3. Press SELECT, then press or until PROGRAM flashes, then  
may be needed  
800-595-9511  
press SELECT again.  
for long distance  
calls. If the number  
displayed is not in  
the correct format,  
press # repeatedly  
to see the different  
dialing options. You  
can choose to dial  
with or without the  
area code and with  
or without the 1.  
NEW28  
12/30  
5:40PM  
4. You will be given the option to edit the name and press SELECT.  
Then you can edit the number and press SELECT.  
DISTINCT RING? N  
800-595-9511  
5. Press or to select Y or N for distinctive ringer.  
6. Press SELECT. You’ll hear a confirmation beep. If you choose  
Y in step 5 a  
will be displayed with the directory entry.  
Dꢀsplay screen messages  
Screen displays:  
PRIVATE CALLER  
UNKNOWN CALLER  
When:  
The other party is blocking name and/or number information.  
Your phone company is unable to receive information about this  
caller’s name and/or number.  
This caller has called you more than once.  
(after name)  
*
ꢂꢈ  
 
Telephone operatꢀon  
Dꢀsplay screen messages  
Screen displays: When:  
There is a call coming in.  
** RINGING **  
CONNECTING...  
PHONE ON  
The handset is waiting for dial tone.  
The handset is in use.  
You have been alerted by the telephone company that you have  
received new voice mail.  
NEW VOICEMAIL  
The telephone base is paging the handset.  
** PAGING **  
BATTERY LOW  
SCANNING...  
The battery needs to be recharged.  
The handset is changing to another of the 30 channels available.  
1. Displays when one handset is on a call and the other handset  
presses TALK/FLASH.  
2. Displays when telephone base power is off and TALK/FLASH is  
pressed. You’ll also hear an error tone.  
OTHER HANDSET  
ON OR OUT OF  
RANGE  
3. Displays when an out-of-range dial fails to connect.  
The handset ringer is turned off.  
RINGER: OFF  
 
ꢂꢉ  
Battery ꢀnformatꢀon  
Battery care and maꢀntenance  
After your battery is fully charged, you can expect the following performance:  
If you repeatedly  
get a low battery  
indicator, even after  
charging overnight,  
the battery should  
be replaced.  
To reduce the risk  
of fire or injury to  
persons or damage  
to the telephone,  
read and follow  
these instructions  
carefully: Charge  
the battery  
provided with  
or identified for  
use with this  
product only in  
accordance with  
the instructions  
and limitations  
specified in the  
user’s manual.  
Operatꢀon  
While in use (talking)  
Operatꢀng tꢀme  
up to 5 hours  
While not in use (standby*)  
up to 7 days  
* Handset is off the telephone base or charger but not in use.  
• The battery needs charging when:  
— A new battery is installed in the handset.  
— The phone beeps twice every five seconds.  
— The screen displays BATTERY LOW and the low battery icon.  
Place the handset in the telephone base or charger so the charge light turns on. The battery is typically fully  
charged in 16 hours.  
You can keep the battery fully charged by returning the handset to the telephone base or charger after  
each use.  
Replacꢀng the handset battery  
1. Remove the battery compartment cover on the handset by pressing on the indentation and sliding  
the cover downward.  
2. Lift out the old battery and disconnect.  
3. Align the two holes in the new battery’s plug with the socket  
pins, and snap the plug into place. Snap the battery in the  
compartment, as described in Installation, on page 3.  
4. Replace the cover by sliding it up into place.  
5. The new battery must be charged before using the phone. Place  
the handset in the telephone base or charger and allow it to charge  
for at least 16 hours the first charge. The telephone might operate  
before that, but for best performance, let the battery charge fully.  
ꢃ0  
 
Troubleshootꢀng  
If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after  
trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications  
Canada Ltd. at 1-800-267-7377.  
Problem  
Suggestꢀon  
My telephone does not  
work at all.  
• Make sure the battery is installed and charged correctly (see page 3 and 30). For optimum daily  
performance, return the cordless handset to the telephone base after use.  
• Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.  
• Make sure the telephone line cord is plugged firmly into the telephone base and the modular  
wall jack.  
• Unplug the unit’s electrical power and remove the battery from the handset. Wait for 15 seconds  
then plug in the battery and plug in the power. Allow up to one minute for the cordless handset  
and base to synchronize.  
• Charge the battery in the cordless handset for at least 16 hours.  
• Remove and re-insert the battery. If that still does not work, it may be necessary to purchase  
a new battery pack.  
• Disconnect the telephone base from the modular jack and plug in a working telephone. If this  
telephone does not work, the problem is probably in the wiring or the local service. Call the  
local telephone company.  
BATTERY LOW is  
• Place the handset in the telephone base or charger for recharging.  
displayed on screen  
• Remove and re-install the battery and use it normally until fully discharged, then recharge the  
handset on the telephone base or charger for 16 hours.  
• If the above measures do not correct the problem, the battery may need to be replaced.  
 
ꢃꢁ  
Troubleshootꢀng  
Problem  
Suggestꢀon  
The battery does not  
charge in the handset  
• Make sure the handset is placed in the charger correctly. The CHARGE light on the telephone  
base or charger should be on.  
or the handset battery • Remove the battery from the handset and install it in the spare battery compartment on the  
does not accept  
charge  
side of the telephone base and let it charge for 16 hours. Then re-install the charged battery  
into the handset.  
• If the cordless handset is in the charger or in the telephone base but the CHARGE light is not  
on, refer to The charge lꢀght ꢀs off in this section.  
• It may be necessary to purchase a new battery. Please refer to the Battery ꢀnformatꢀon section  
on page 30 of this user’s manual.  
• The telephone might be malfunctioning. Please refer to the Warranty section on page 40 of  
this user’s manual for further instruction.  
The CHARGE light  
is off  
• Clean the charging contacts on the cordless handset(s) and telephone base each month using  
a pencil eraser or a dry non-abrasive fabric.  
• Make sure the power adapter and telephone line cords are plugged in correctly and  
securely.  
• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one  
minute for the cordless handset and telephone base to reset.  
• The telephone might be malfunctioning. Please refer to the Warranty section on page 40 of  
this user’s manual for further instruction.  
ꢃꢂ  
 
Troubleshootꢀng  
Problem  
Suggestꢀon  
The CHARGE/IN  
USE Indicator on the  
telephone base is  
flashing  
• This is a signal that the battery is very low, completely depleted, or when there is no electrical  
contact between the battery and the telephone base.  
• Ensure the connector of the battery is securely plugged into the handset and place the handset  
in the telephone base for charging.  
There is no dial tone.  
• First, try all the above suggestions.  
• Move the cordless handset closer to the telephone base. It might be out of range.  
• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.  
• Disconnect the telephone base from the telephone jack and connect a different telephone.  
If there is no dial tone on the telephone either, the problem is in your wiring or local service.  
Contact your local telephone company.  
 
ꢃꢃ  
Troubleshootꢀng  
Problem  
Suggestꢀon  
The telephone does  
not ring when there is  
an incoming call.  
• Make sure the ringer is on. (See page 14).  
• Make sure the telephone line cord and power adapter are plugged in properly (see page 2).  
• The cordless handset may be too far from the telephone base. Move it closer to the telephone  
base.  
• There may be too many extension phones on the telephone line to allow all of them to ring  
simultaneously. Try unplugging some of them.  
• If the other telephones in your home are having the same problem, the problem is in the wiring  
or local service. Contact the local telephone company (charges may apply).  
• Other electronic products can cause interference to your cordless telephone. Try installing your  
telephone as far away as possible from the following electronic devices: wireless routers, radios,  
radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,  
televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.  
• Test a working telephone at the telephone jack. If another telephone has the same problem,  
the problem is in the telephone jack. Contact your local telephone company (charges may  
apply).  
• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.  
• Re-install the battery pack and place the cordless handset in the telephone base.  
• Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute  
for this to take place.  
ꢃꢄ  
 
Troubleshootꢀng  
Problem  
Suggestꢀon  
My handset does not • Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this  
ring when I receive  
a call.  
user’s manual.  
• Make sure the telephone line cord is plugged firmly into the telephone base and the telephone  
jack. Make sure the power cord is plugged in.  
• You may be too far from the telephone base.  
• Charge the battery in the handset for 16 hours. For optimum daily performance, return the  
handset to its base when not in use.  
• You may have too many extension phones on your telephone line to allow all of them to ring.  
Try unplugging some of the other phones.  
• The layout of your home or office might be limiting the operating range. Try moving the base  
to another location, preferably on an upper floor.  
• If the other phones in your home are having the issue, the problem is in your wiring or local  
service. Contact your local telephone company (charges may apply.)  
• Test a working phone at the phone jack. If another phone has the same problem, the problem  
is the phone jack. Contact your local telephone company (charges may apply.)  
• Other electronic products can cause interference with your cordless phone. Try installing  
your phone as far away from these types of electronic devices as possible: wireless routers,  
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones  
• Your line cord might be malfunctioning. Try installing a new line cord.  
 
ꢃꢅ  
Troubleshootꢀng  
Problem  
Suggestꢀon  
I cannot dial out.  
• First, try all the above suggestions.  
• Make sure there is a dial tone before dialing. It is normal if the cordless handset takes a second  
or two to synchronize with the telephone before producing a dial tone. Wait an extra second  
before dialing.  
• Make sure the telephone is set to the correct dial mode (pulse dial or tone dial) for the service  
in your area. Refer to the Set dꢀal mode section of this user’s manual (page 13) to set the dial  
mode.  
• If the other telephones in your home are having the same problem, the problem is in the wiring  
or local service. Contact your local telephone company (charges may apply).  
• Eliminate any background noise. Noise from a television, radio, or other appliances may cause  
the telephone to not dial out properly. If you cannot eliminate the background noise, first try  
muting the cordless handset before dialing, or dialing from another room in your home with  
less background noise.  
I hear other calls when • Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you still  
using the telephone.  
hear other calls, the problem is probably in the wiring or local service. Call your local telephone  
company.  
• Press the CHAN key to switch to a clear channel when on a call.  
I hear noise in the  
cordless handset, and  
none of the keys or  
buttons work.  
• Make sure the telephone line cord is plugged in securely.  
ꢃꢆ  
 
Troubleshootꢀng  
Problem  
Suggestꢀon  
There is noise  
or interference  
during a  
telephone  
conversation.  
• The handset may be out of range. Move it closer to the telephone base.  
• Appliances or other cordless telephones plugged into the same circuit as the telephone base can  
cause interference. Try moving the appliance or telephone base to another outlet.  
• Other electronic products can cause interference to your cordless telephone. Try installing your  
telephone as far away as possible from the following electronic devices: wireless routers, radios, radio  
towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors, televisions,  
VCRs, personal computers, kitchen appliances, and other cordless telephones.  
• Microwave ovens operate on the same frequency as your telephone. It is normal to experience static  
on your telephone while the microwave oven is operating. Do not install this telephone in the same  
outlet or near a microwave oven.  
My calls fade out  
or cut in and out  
when I am using  
the cordless  
• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge  
protector) into a different location. If this solves the problem, re-locate your telephone or modem  
farther apart from each other, or use a different surge protector.  
handset.  
• The layout of your home or office might be limiting the operating range. Try moving the base to  
another location, preferably a higher location for better reception.  
• Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls are still  
not clear, the problem is probably in the wiring or local service. Contact your local service company  
(charges may apply).  
• Select channels 4 through 10 for your router (refer to the user’s manual of your router for more  
information).  
• If you still have problems with the telephone or the router, make sure the handset is ON and press  
CHAN until the performance improves.  
• Press the CHAN button while on a call until the interference has been eliminated.  
• If the other telephones in your home are having the same problem, the problem is in the wiring or  
local service. Contact the local telephone company (charges may apply).  
 
ꢃꢇ  
Troubleshootꢀng  
Problem  
Suggestꢀon  
• Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack  
that has a telephone connected to it. Contact your DSL service provider for filter information.  
My caller ID features  
are not working  
properly.  
• Caller ID is a subscription service. You must subscribe to this service from your local telephone  
company for this feature to work on your telephone.  
• The caller may not be calling from an area which supports caller ID.  
• Both you and the caller’s telephone companies must use equipment which are compatible with  
caller ID service.  
• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone  
base and the telephone line jack. Contact your DSL service provider for filter information.  
The system does not  
receive caller ID or  
the system does not  
• Make sure you subscribe to caller ID with call waiting features services provided by the local  
telephone company.  
• The caller may not be calling from an area which supports caller ID.  
display caller ID during • Both you and the caller’s telephone companies must use equipment which are compatible with  
call waiting.  
caller ID service.  
• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone  
base and the telephone line jack. Contact your DSL service provider for filter information.  
Caller ID entries  
do not match the  
numbers I need to dial.  
• Although the call log entries you receive are 10 digits, (the area plus the 7-digit number,) in  
some areas, you may need to dial only the seven digits, or a 1 plus the seven digits, or a 1  
plus the area code plus the seven digits. You can change the number of digits that you dial  
or store from the call log.  
• While reviewing the call log, press # repeatedly to display these dialing options for local and  
long distance numbers before dialing or saving the telephone number.  
ꢃꢈ  
 
Troubleshootꢀng  
Problem  
Suggestꢀon  
My cordless handset  
beeps five times and  
is not performing  
normally  
• Makesurethepowercordissecurelypluggedintothetelephonebase. Plugtheunitintoadifferent  
working electrical outlet not controlled by a wall switch.  
• Move the cordless handset closer to the telephone base. It may be out of range.  
• Reset the telephone base by unplugging and removing the battery from the handset. Wait  
for 15 seconds then plug in the battery and plug in the power. Allow up to one minute for the  
cordless handset and the telephone base to synchronize.  
• Other electronic products can cause interference to your cordless telephone. Try installing  
your telephone as far away from these electronic devices as possible: wireless routers, radios,  
radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless telephones  
Common cure for  
electronic equipment  
• If the unit is not responding normally, try putting the cordless handset in the telephone base  
or the charger. If it does not seem to respond, try the following (in the order listed):  
• Disconnect the power to the telephone base.  
• Disconnect the battery on the cordless handset and the spare battery in the telephone base.  
• Wait a few minutes before connecting power to the telephone base.  
• Re-install the battery and place the cordless handset into the telephone base or charger.  
• Wait for the cordless handset to synchronize its connection with the telephone base. Allow up  
to one minute for this to take place.  
 
ꢃꢉ  
Maꢀntenance  
Taking care of your telephone  
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.  
Avoid rough treatment  
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.  
Avoid water  
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your telephone base near a sink, bathtub or shower.  
Electrical storms  
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms.  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or clean-  
ing solvents of any kind.  
Lꢀmꢀted Warranty  
What does thꢀs lꢀmꢀted warranty cover?  
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”)  
are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.  
This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.  
What wꢀll VTech do ꢀf the Product ꢀs not free from defects ꢀn materꢀals and workmanshꢀp durꢀng the lꢀmꢀted warranty perꢀod (“Materꢀally Defectꢀve Product”)?  
During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we  
may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain defective  
parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return repaired or replacement Products to you in working condition.  
You should expect the repair or replacement to take approximately 30 days.  
How long ꢀs the lꢀmꢀted warranty perꢀod?  
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty,  
this limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining  
on the original one-year warranty; whichever is longer.  
What ꢀs not covered by thꢀs lꢀmꢀted warranty?  
This limited warranty does not cover:  
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid  
intrusion; or  
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or  
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or  
4. Product to the extent that the problem is caused by use with non-VTech accessories; or  
5. Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or  
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to  
Products used for rental purposes); or  
7.  
Product returned without valid proof of purchase (see item 2 below); or  
ꢄ0  
 
Lꢀmꢀted Warranty  
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.  
How do you get warranty servꢀce?  
To obtain warranty service in the United States of America, please call 1-800-595-9511; In Canada, please dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual  
- a check of the Product controls and features may save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of  
the Product(s) to the service location. VTech will return repaired or replaced Product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes  
no risk for damage or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will  
notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are  
not covered by this limited warranty.  
What must you return wꢀth the Product to get warranty servꢀce?  
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and  
2. Include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and  
3. Provide your name, complete and correct mailing address, and telephone number.  
Other Lꢀmꢀtatꢀons  
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties  
for this Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other express warranties. No one is authorized to make modifications to  
this limited warranty and you should not rely on any such modification.  
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.  
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from  
date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any  
indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute  
equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above  
limitation or exclusion may not apply to you.  
Please retaꢀn your orꢀgꢀnal sales receꢀpt as proof of purchase.  
 
ꢄꢁ  
Important safety ꢀnstructꢀons  
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.  
4. Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool).  
5. Do not place this product on an unstable surface, such as a table, shelf or stand. The product may fall, causing serious damage.  
6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing  
the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where  
proper ventilation is not provided.  
7.  
This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local  
power company.  
8. Do not allow anything to rest on the power cord. Do not install this product where the cord may have anyone walking on it.  
9. Never push objects of any kind into this product through slots in the base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric  
shock. Never spill liquid of any kind on the product.  
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the base or handset other than specified access  
doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.  
11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.  
12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:  
A. When the power supply cord or plug is damaged or frayed.  
B. If liquid has been spilled onto the product.  
C. If the product has been exposed to rain or water.  
D.If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, as improper adjustment of other controls  
may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.  
E. If the product has been dropped and the base and/or handset has been damaged.  
F. If the product exhibits a distinct change in performance.  
13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.  
14. Do not use the telephone to report a gas leak in the vicinity of the leak.  
15. Only put the handset of your telephone next to your ear when it is in normal talk.  
16. This power unit is intended to be correctly orientated in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling or an under the  
table/cabinet outlet.  
SAVE THESE INSTRUCTIONS  
ꢄꢂ  
 
FCC, ACTA and IC regulatꢀons  
FCC Part 15  
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements  
are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by  
one or more of the following measures:  
* Reorient or relocate the receiving antenna.  
* Increase the separation between the equipment and receiver.  
* Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
* Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.  
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product.  
This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of  
the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech  
belt clip.  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this  
equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.  
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant  
telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connect-  
ing to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is  
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more  
information, please contact your local telephone company.  
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable  
your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its  
authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.  
If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before inter-  
rupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you  
of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product.  
The telephone company is required to notify you if such changes are planned.  
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.  
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:  
 
ꢄꢃ  
FCC, ACTA and IC regulatꢀons  
* Remain on the line and briefly explain the reason for the call before hanging up.  
* Perform such activities in off-peak hours, such as early morning or late evening.  
Industry Canada  
This equipment complies with regulations RSS210 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device  
must accept any interference, including interference that may cause undesired operation of the device.  
The term ‘’IC: ‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.  
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termina-  
tion on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.  
The RBRC® seal  
The RBRC® Seal on the nickel-cadmium battery indicates that VTech Communications, Inc. is voluntarily participating in an industry program to collect and recycle these batteries at the end of  
their useful lives, when taken out of service within the United States and Canada.  
The RBRC® program provides a convenient alternative to placing used nickel-cadmium batteries into the trash or municipal waste, which may be illegal in your area.  
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the RBRC® program or at authorized VTech product service  
centers. Please call 1-800-8-BATTERY™ for information on Ni-Cd battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its  
commitment to protecting our environment and conserving natural resources.  
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.  
ꢄꢄ  
 
Technical specifications  
Enhanced 5.8GHz technology–your phone operates on a dual band transmission that combines the best of 5.8GHz and  
900MHz technologies, providing enhanced performance over standard cordless telephones.  
Frequency control  
Crystal controlled  
PLL synthesizer  
Transmit frequency  
Receive frequency  
Telephone base: 912.75 - 917.10 MHz  
Handset: 5863.80 - 5872.5 MHz  
Telephone base: 5863.80 - 5872.5 MHz  
Handset: 912.75 - 917.10 MHz  
Channels  
30  
Nominal effective range  
Maximum power allowed by FCC and IC. Actual operating range may vary according  
to environmental conditions at the time of use.  
Size  
Handset: 184mm X 52mm X 41mm  
Telephone base: 143.61mm X 108mm X 103.26mm (with wall mount)  
Charger: 85mm X 78mm X 50mm  
Weight  
Handset: 130 grams  
Charger: 61grams  
Telephone base: 219.8 grams (with wall mount)  
Power requirements  
Memory  
Handset: 400mAH Ni-Cd battery Telephone base: 9V AC @ 250mA  
Charger: 9V DC @ 150mA  
Nine speed dial locations; up to 24 digits, 15 characters per location  
Directory: 20 memory locations (including the nine speed dial entries);  
up to 24 digits, 15 characters per location  
Caller ID: 45 memory locations  
 
ꢄꢅ  
Index  
Display screen messages 28, 29  
Maintenance 40  
Making calls 10  
Move a directory entry to the speed  
dial 20  
A
E
About call history (caller ID) 25-28  
Answering calls 10  
Edit a directory entry 19  
Edit a speed dial entry 23  
Ending calls 10  
B
N
Battery information 30  
Belt clip 7  
Erase a directory entry 20  
New voice mail 16  
F
O
C
FCC, ACTA and IC regulations 43, 44  
Operating range 16  
Caller ID 25-28  
Call transfer 17  
H
P
Charge the handset battery 5, 14  
Check for dial tone 5, 14  
Choose location 3  
Clear voicemail alert 17  
Connect power and telephone line  
cords 2  
Handset layout 8  
Handset operation 10  
Handset ringer style/battery  
save 6, 14  
Parts check list 1  
R
Reassign locations in speed dial 24  
Replacing the handset battery 30  
Review call history 26  
Headset jack 15  
I
S
D
If you subscribe to DSL service 6  
Important safety instructions 42  
Installation 2, 3, 4, 5, 6, 7  
Set dial mode 13  
Set handset date and time 5, 13  
Set language 13  
Set ringer volume 14  
Set the dial mode 5  
Speed dial 22-24  
Store a call history record in the  
directory 27  
Store a directory entry 18  
Store a speed dial entry 22  
Delete all calls 27  
Delete a specific call 27  
Delete a speed dial entry 24  
Delete records from call history 27  
Desk/table bracket installation 4  
Dial a directory number 21  
Dial a displayed number 27  
Dial a speed dial number 24  
Directory 18-21  
Install handset battery 3  
Internet  
6
L
Language 13  
Limited Warranty 40,41  
M
ꢄꢆ  
 
Index  
T
Table of contents i, ii  
Technical specifications 45  
Telephone base layout 9  
Telephone base operation 12  
Telephone operation 8-17, 29  
Temporary tone dialing 15  
The RBRC® seal 44  
Troubleshooting 31-39  
V
Voice mail indicator 12  
W
Wall mounting 4  
 
ꢄꢇ  
VTECH TELECOMMUNICATIONS LTD.  
A member of THE VTECH GROUP OF COMPANIES.  
Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon  
Distributed in Canada by VTech Telecommunications Canada, Ltd., Richmond, B.C.  
Copyright ©2007 for VTECH TELECOMMUNICATIONS LTD.  
Printed in China.  
v0.5  
91-000908-040-100  
 
Users manual  
Model: ia5847  
 

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