VTech Cordless Telephone dect 60 cordless telephone User Manual

Abridged user’s manual  
(Canada version)  
CS6529/CS6529-2/  
CS6529-26/CS6529-3/  
CS6529-4/CS6529-5  
DECT 6.0 cordless telephone  
Compatible with  
Hearing Aid T-Coil  
Telephones identified with this logo have reduced noise and  
interference when used with most T-coil equipped hearing aids and  
cochlear implants. The TIA-ꢀ083 Compliant Logo is a trademark of the  
Telecommunications Industry Association. Used under license.  
T
TIA-1083  
The ENERGY STAR® program (www.energystar.gov) recognizes  
and encourages the use of products that save energy and help  
protect our environment. We are proud to mark this product with  
the ENERGY STAR® label indicating it meets the latest energy  
efficiency guidelines.  
Introduction  
To help protect the environment, this Abridged user’s manual provides you with  
the basic installation and use instructions. A limited set of features are described in  
abbreviated form.  
Please refer to the online Complete user’s manual for a full set of installation and  
operation instructions at www.vtechcanada.com.  
Before using this VTech product, please read Important safety instructions on  
pages ꢀꢀ and ꢀ2 of this user’s manual.  
Table of contents  
Parts checklist .............................2  
Telephone base and charger  
installation................................2  
Answering system operation .......9  
Add and register a handset .......0  
Replace a handset.....................0  
Troubleshooting.........................0  
Important safety instructions......ꢀ  
Battery installation.......................3  
Battery charging ..........................3  
Wall mounting .............................3  
Handset overview........................4  
Telephone base overview............4  
Using the menu ...........................5  
Telephone settings......................5  
Telephone operation....................5  
Directory ......................................7  
Caller ID.......................................8  
Precautions for users of implanted  
cardiac pacemakers................2  
Operating range.........................2  
ECO mode.................................2  
Maintenance..............................2  
About cordless telephones........2  
The RBRC® seal........................3  
Limited warranty ........................3  
FCC, ACTA and IC regulations ...ꢀ4  
Technical specifications.............4  
About answering system and  
voicemail..................................8  
Answering system settings..........9  
 
Battery installation  
Install the battery as shown below.  
ꢀ. Plug the battery connector  
securely into the socket.  
2. Place the battery with the label  
THIS SIDE UP facing up and  
the wires inside the battery  
compartment.  
3. Slide the battery compartment cover  
towards the center of the handset until  
it clicks into place.  
4. Place the handset in the telephone  
base or charger to charge.  
CHARGE light  
remains on  
when charging.  
Battery charging  
Once you have installed the battery, the screen indicates the battery status (see  
the table below). For best performance, keep the handset in the telephone base  
or charger when not in use. The battery is fully charged after ꢀꢀ hours of  
continuous charging.  
Battery indicators  
Battery status  
Action  
The screen is blank, or  
displays Put in charger  
and flashes.  
The battery has no or very little Charge without interruption  
charge. The handset cannot  
be used.  
(at least 30 minutes).  
The screen displays  
Low battery and flashes.  
The battery has enough charge Charge without interruption  
to be used for a short time.  
(about 30 minutes).  
The screen displays  
HANDSET X.  
The battery is charged.  
To keep the battery  
charged, place it in the  
telephone base or charger  
when not in use.  
Wall mounting (optional)  
To mount your telephone on a wall:  
ꢀ. Remove the telephone line cord  
from the telephone wall jack, and the  
telephone base power adapter from  
the electrical outlet (if necessary).  
2. Position the telephone base against  
the wall mount bracket with the  
extended tabs marked B on top.  
Insert the extended tabs marked B  
on the wall mount bracket into the  
slots marked B on the back of the  
telephone base. Push the telephone  
base down until it clicks securely.  
3. Route the telephone line cord  
through the hole on the wall mount  
bracket and plug it into the telephone  
wall jack. Route the power cord out  
of the telephone base and plug it into  
an electrical outlet not controlled by a  
wall switch.  
4. Align the holes on the bracket with  
the standard wall plate and slide the  
bracket down until it locks securely.  
Bundle the telephone line cord  
and power adapter cord neatly  
with twist ties.  
3
 
CID/ /VOLUME  
Handset overview  
• Review the caller ID log when  
CHARGE light  
phone is not in use.  
the  
• Decrease the listening volume  
during a call or message  
playback.  
• On when the handset is  
charging.  
/
/VOLUME  
• Scroll down while in a menu,  
or in the directory, caller ID log  
or redial list.  
• Review the directory when the  
phone is not in use.  
• Increase the listening volume  
during a call or message  
playback.  
• Move the cursor to the left  
when entering numbers or  
names.  
• Scroll up while in a menu, or  
in the directory, caller ID log or  
redial list.  
MENU/SELECT  
• Show the menu.  
• While in a menu, press to  
select an item, or save an  
entry or setting.  
• Move the cursor to the right  
when entering numbers or  
names.  
OFF/CANCEL  
REDIAL/PAUSE  
• Hang up a call.  
• Silence the ringer temporarily  
while the handset is ringing.  
• Press repeatedly to review the  
redial list.  
• Press and hold to insert a  
dialing pause while dialing or  
entering a number.  
Press and hold to erase the  
missed call indicator while the  
phone is not in use.  
/FLASH  
• Press to return to the previous  
menu, or press and hold to  
return to idle mode, without  
making changes.  
• Make or answer a call.  
• Answer another incoming call  
during a call.  
QUIET#  
1
• Press and hold to set and turn  
on the quiet mode, or turn it off.  
• Press repeatedly to show other  
dialing options when reviewing  
a caller ID log entry.  
• Press repeatedly to add or  
remove 1 in front of the caller  
ID log entry before dialing or  
saving it to the directory.  
• Press and hold to set or dial  
your voicemail number.  
INT  
Dialing keys  
• Start an intercom conversation  
or transfer a call (for  
multi-handset models only).  
• Enter numbers or characters.  
TONE  
MUTE/DELETE  
• Mute the microphone during  
a call.  
• Switch to tone dialing  
temporarily during a call.  
• Delete digits or characters  
while using the dialing keys.  
• Silence the ringer temporarily  
while the handset is ringing.  
• Make or answer a call using the  
handset speakerphone.  
• During a call, press to switch  
between the speakerphone and  
the handset.  
• Delete the displayed entry  
while in the directory, caller ID  
log or redial list.  
Telephone base overview  
Message window  
• Shows the number of messages, and other  
information of the answering system or  
telephone base.  
/REPEAT  
• Press to repeat a message.  
• Press twice to play the  
previous message.  
X/DELETE  
• Delete the playing message.  
IN USE light  
• Press twice to delete  
all previously reviewed  
messages when the phone is  
not in use.  
• Flashes when there is an  
incoming call, or another  
telephone sharing the  
same line is in use.  
• On when the handset is  
in use, or the answering  
system is answering a call.  
/SKIP  
• Skip to the next message.  
FIND HANDSET  
+ and  
VOL  
-
VOL  
• Press to page all system  
handsets.  
• Adjust the volume during  
message playback.  
• Adjust the telephone base  
ringer volume when the  
phone is not in use.  
ANS ON/OFF  
• Turn the answering system  
on or off.  
/ PLAY/STOP  
Play or stop playing messages.  
4
 
Using the menu  
ꢀ. Press MENU when the handset is not in use.  
2. Press or until the screen displays the desired feature menu.  
3. Press SELECT.  
To return to the previous menu, press CANCEL.  
To return to idle mode, press and hold CANCEL.  
Telephone settings  
Default settings are indicated by asterisks (*).  
Menu setting  
LCD language  
Description  
Options  
English*  
Set the screen display language.  
Français  
Español  
Voicemail #  
Set the speed dial voicemail number.  
Voicemail #  
-
Clr voicemail  
Key tone  
Turn off the voicemail indicators (see the note  
below).  
Reset VM Icon?  
Set whether the handset beeps whenever a  
key is pressed.  
Key tone:On*  
Key tone:Off  
Home area code  
Dial mode  
Set the home area code so that the caller ID  
log stores only seven digits for local  
telephone numbers.  
Home area code  
_ _ _  
Set the telephone to be touch-tone or pulse  
dialing.  
Touch-tone*  
Pulse  
Use the Clr voicemail feature when the telephone indicates there is new voicemail  
but there is none. For example, when you have accessed your voicemail while away  
from home. The Clr voicemail feature only turns off the indicators; it does not delete  
your voicemail messages. As long as you have new voicemail messages, your  
telephone service provider continues to send the signal that turns on the indicators.  
The following are some of the telephone features you may wish to set. Refer to  
Telephone settings in the online Complete user’s manual for complete instructions  
on setting all telephone features.  
Ringer volume (handset)  
You can adjust the ringer volume level, or turn the ringer off.  
ꢀ. Press MENU when the handset is not in use.  
2. Scroll to Ringers and then press SELECT twice.  
3. Press or to sample each volume level, then press SELECT to save.  
When the ringer volume is set to Off, the handset still rings when you press  
FIND HANDSET on the telephone base.  
Set date and time  
If you subscribe to caller ID service, the day, month and time are set automatically  
with each incoming call. You can also set the date and time manually.  
ꢀ. Press MENU when the handset is not in use.  
2. Scroll to Set date/time and then press SELECT.  
3. Use the dialing keys (0-9) to enter the month (MM), date (DD) and year (YY).  
Then press SELECT.  
4. Use the dialing keys (0-9) to enter the hour (HH) and minute (MM).  
Then press or to choose AM or PM.  
5. Press SELECT to save.  
Telephone operation  
Make a call  
Press  
or  
and then dial the telephone number.  
or any dialing key.  
Answer a call  
Press  
,
End a call  
Press OFF or put the handset to the telephone base or charger.  
Speakerphone  
During a call, press  
to switch between speakerphone  
and normal handset use.  
Volume  
During a call, press VOLUME/ or VOLUME/ to adjust  
the listening volume.  
5
 
Mute  
The mute function allows you to hear the other party but the other party cannot hear you.  
ꢀ. During a call, press MUTE. The screen displays Muted.  
2. Press MUTE again to resume the conversation. The screen displays  
Microphone on briefly.  
Call waiting  
When you subscribe to call waiting service from your telephone service provider,  
you hear an alert tone if there is an incoming call while you are already on a call.  
Press FLASH to put the current call on hold and take the new call.  
Press FLASH at any time to switch back and forth between calls.  
Temporary ringer silencing  
When the telephone is ringing, you can temporarily silence the ringer of that handset  
without disconnecting the call. The next call rings normally at the preset volume.  
Press OFF or MUTE, then  
displays and Ringer muted displays briefly.  
Temporary tone dialing  
If you have pulse (rotary) service only, you can switch from pulse to touch-tone  
dialing temporarily during a call.  
ꢀ. During a call, press TONE .  
2. Use the dialing keys to enter the relevant number. The telephone sends  
touch-tone signals.  
3. The telephone automatically returns to pulse dialing mode after you end the call.  
Find handset  
Use this feature to find all system handsets.  
To start paging:  
Press FIND HANDSET on the telephone base. All idle  
handsets ring and display ** Paging **.  
To end paging:  
Press FIND HANDSET on the telephone base.  
Press , OFF or any dialing key on a handset.  
Place the handset in the telephone base or charger.  
,
Do not press and hold FIND HANDSET for more than four seconds. It may lead to  
handset deregistration.  
Redial list  
Each handset stores the last ꢀ0 telephone numbers dialed. When there are already  
ꢀ0 entries, the oldest entry is deleted to make room for the new entry.  
To review and dial a number from the redial list:  
ꢀ. Press REDIAL when the handset is not in use.  
2. Press  
3. Press  
,
or REDIAL repeatedly until the desired entry displays.  
or to dial.  
To delete a redial entry:  
When the desired redial entry displays, press DELETE.  
Chain dialing  
Use this feature to initiate a dialing sequence from numbers stored in the directory,  
caller ID log or redial list while you are on a call. Chain dialing can be useful if you  
wish to access other numbers (such as bank account numbers or access codes)  
from the directory, caller ID log or redial list.  
To access a number in the directory, caller ID log or redial list while on a call:  
ꢀ. To enter the directory, press MENU twice.  
-OR-  
To enter the caller ID log, press MENU then scroll to Caller ID log then  
press SELECT.  
-OR-  
To enter the redial list, press REDIAL.  
2. Scroll to the desired entry.  
3. Press SELECT to dial the displayed number.  
Join a call in progress  
You can use up to two system handsets at a time on an outside call (for models with  
two or more handsets).  
When a handset is on a call, press or  
Press OFF or place the handset in the telephone base or charger to exit the  
call. The call continues until all handsets hang up.  
on another handset to join the call.  
6
 
Intercom  
Use the intercom features for conversations between two handsets.  
ꢀ. Press INT on your handset when not in use. When you have three or more  
handsets, use the dialing keys to enter a destination handset number.  
2. To answer the intercom call, press  
destination handset.  
,
, INT or any dialing key on the  
3. To end the intercom call, press OFF or place the handset back in the telephone  
base or charger.  
Answer an incoming call during an intercom call  
If you receive an outside call during an intercom call, there is an alert tone.  
To answer the outside call, press  
. The intercom call ends automatically.  
To end the intercom call without answering the outside call, press OFF. The  
intercom call ends and the telephone continues to ring.  
Call transfer using intercom  
Use the intercom feature to transfer an outside call to another system handset.  
ꢀ. During a call, press INT. When you have three or more handsets, use the  
dialing keys to enter a destination handset number.  
2. To answer the intercom call, press  
,
, INT or any dialing key on the  
destination handset. The outside call is now on hold and both handsets display  
Intercom. You can have a private conversation with the destination handset.  
3. From this intercom call, you have the following options:  
You can let the destination handset join you on the outside call in a  
three-way conversation. Press and hold INT on the originating handset.  
You can transfer the call. Press OFF, or place your handset back in the  
telephone base or charger. Your handset screen displays Transferred. The  
destination handset then automatically connects to the outside call.  
You can press INT to switch between the outside call (Outside call displays)  
and the intercom call (Intercom displays).  
• The destination handset can end the intercom call by pressing OFF, or by  
placing the handset back in the telephone base or charger. The outside call  
continues with the originating handset.  
Directory  
The directory can store up to 50 entries which are shared by all system handsets.  
To add a directory entry:  
ꢀ. Enter the number (up to 30 digits) when the handset is not in use then press  
SELECT. Then go to Step 3.  
-OR-  
When the handset is not in use, press MENU then scroll to Directory, and then  
press MENU twice.  
2. Use the dialing keys to enter the number (up to 30 digits).  
-OR-  
Copy a number from the redial list by pressing REDIAL and then press  
,
or  
REDIAL repeatedly to select a number. Press SELECT to copy the number.  
3. Press SELECT to move on to enter the name.  
4. Use the dialing keys to enter the name (up to ꢀ5 characters). Additional key  
presses show other characters of that particular key.  
5. Press SELECT to store the entry.  
While entering names and numbers, you can:  
Press DELETE to backspace and erase a digit or character.  
Press and hold DELETE to erase the entire entry.  
Press or to move the cursor to the left or right.  
Press and hold PAUSE to insert a dialing pause (for entering numbers only).  
Press 0 to add a space (for entering names only).  
To review and dial a number from the directory:  
Entries are sorted alphabetically.  
ꢀ. Press  
when the handset is not in use.  
2. Scroll to browse through the directory, or use the dialing keys to start a  
name search.  
3. When the desired entry appears, press  
or  
to dial.  
To edit a directory entry:  
ꢀ. When the desired entry displays, press SELECT.  
2. Use the dialing keys to edit the number, then press SELECT.  
3. Use the dialing keys to edit the name, then press SELECT to confirm.  
To delete a directory entry:  
ꢀ. When the desired entry displays, press DELETE.  
2. When the screen displays Delete contact?, press SELECT.  
7
 
Speed dial  
You can copy up to 9 directory entries into the speed dial locations (0 and 2-9) so  
that you can dial these numbers using fewer keys than usual.  
To assign a speed dial entry:  
ꢀ. Press MENU when the handset is not in use.  
2. Scroll to Directory, then press SELECT.  
3. Scroll to Speed dial, then press SELECT.  
4. Scroll to a desired speed dial location, then press SELECT.  
5. Scroll to a desired directory entry, then press SELECT to save.  
To dial a speed dial entry:  
Press and hold a dialing key (0 or 2-9) to dial the number stored in the  
corresponding location.  
To delete a speed dial entry:  
ꢀ. Press MENU when the handset is not in use.  
2. Scroll to Directory, then press SELECT.  
3. Scroll to Speed dial, then press SELECT.  
4. Scroll to a desired speed dial location, then press DELETE. The screen  
displays Clear SD #X? Press SELECT to confirm.  
Caller ID  
This product supports caller ID services provided by most telephone service  
providers. Depending on your service subscription, you may see the caller’s name,  
number, date and time of calls that are sent by your telephone service provider after  
the first or second ring.  
Caller ID log  
The caller ID log stores up to 50 entries. If you answer a call before the caller ID  
information displays, it will not be saved in the caller ID log.  
The handset displays XX missed calls when you have incoming calls that have  
not been answered.  
If you want to erase the missed call indicator, press and hold CANCEL on the  
idle handset.  
To review and dial a number in the caller ID log:  
ꢀ. Press CID when the handset is not in use.  
2. Scroll to browse through the caller ID log. When the desired entry appears:  
• Press # repeatedly to show different dialing options.  
• Press 1 repeatedly if you need to add or remove ꢀ in front of the  
telephone number.  
3. Press  
or  
to dial.  
To save a caller ID log entry to the directory:  
ꢀ. When the desired caller ID log entry displays, press SELECT.  
2. Use the dialing keys to modify the number, if necessary. Then press SELECT.  
3. Use the dialing keys to modify the name, if necessary. Then press SELECT.  
To delete caller ID log entries:  
Delete an entry: When the desired caller ID log entry displays, press DELETE.  
Delete all entries: Press MENU when the handset is not in use. Scroll  
to Caller ID log and then press SELECT. Scroll to Del all calls then press  
SELECT twice.  
About answering system and voicemail  
Your telephone has separate indicators for two different types of voice messages:  
those left on the built-in answering system and those left at your telephone service  
provider’s voicemail. Each alerts you to new messages differently.  
If  
and XX new messages display on the handsets and the message  
window on the telephone base flashes, there are messages recorded on  
the built-in answering system. It can record and store up to 99 messages,  
depending on the length of each message. Each message can be up to  
3 minutes in length. The total storage capacity for the announcement,  
messages and memos is approximately minutes.  
If  
and New voicemail display on the handsets, your telephone service  
provider is indicating that it has new voicemail for you. Contact your telephone  
service provider for more information on how to access your voicemail.  
8
 
Answering system settings  
Default settings are indicated by asterisks (*).  
Menu setting  
Description  
Options  
Call screening  
Set whether you hear the callers while they  
are leaving messages to you.  
Screening: On*  
Screening: Off  
# of rings  
Set the number of times the telephone rings  
before the answering system answers.  
3*; 2; Toll saver;  
6; 5; 4;  
Remote code  
Set a two-digit security code to access the  
answering system remotely from any touch-  
tone telephone.  
19*  
Msg alert tone  
Recording time  
Set whether the telephone beeps every  
ꢀ0 seconds to alert you of new messages.  
Tone: On  
Tone: Off*  
Set the recording time for each incoming  
message.  
3 minutes*  
2 minutes  
1 minute  
Voice language  
Set the voice prompt language in your  
answering system.  
English*  
Français  
Set number of rings  
You can set the answering system to answer an incoming call after 2, 3, 4, 5 or 6  
rings; or toll saver. If you choose toll saver, the answering system answers a call  
after 2 rings when you have new messages, or after 4 rings when you have no  
new messages.  
ꢀ. Press MENU when the handset is not in use.  
2. Scroll to Answering sys and then press SELECT.  
3. Scroll to Ans sys setup and then press SELECT.  
4. Scroll to # of rings and then press SELECT.  
5. Press or to choose 6, 5, 4, 3, 2 or Toll saver and then press  
SELECT to save.  
Record your own announcement  
You can use the preset announcement to answer calls, or replace it with your own  
recorded announcement. The announcement can be up to 90 seconds in length.  
ꢀ. Press MENU when the handset is not in use.  
2. Scroll to Answering Sys then press SELECT twice.  
3. The handset announces, To play, press 2. To record, press 7.”  
Then press 7 to record.  
4. The handset announces, “Record after the tone. Press 5 when you are done.”  
After the tone, speak towards the handset microphone.  
5. Press 5 when done.  
Answering system operation  
Turn the answering system on or off  
The answering system must be turned on to answer and record messages.  
Press ANS ON/OFF on the telephone base to turn the built-in answering  
system on or off.  
Message playback at the telephone base  
Press /PLAY when the phone is not in use.  
Options during playback:  
+
-
Press VOL or VOL to adjust the speaker volume.  
Press /SKIP to skip to the next message.  
Press /REPEAT to repeat the message currently playing. Press /REPEAT  
twice to listen to the previous message.  
Press X/DELETE to delete the current message. The system advances to the  
next message.  
Press  
/STOP to stop.  
Delete all messages at the telephone base  
Press X/DELETE twice when the phone is not in use.  
Call intercept  
If you want to talk to the person whose message is being recorded, press  
on the handset.  
or  
9
 
Access the answering system remotely  
ꢀ. Dial your telephone number from any touch-tone telephone.  
2. When the system plays the announcement, enter the two-digit remote code.  
The preset code is 19.  
3. Enter one of the following remote commands.  
Command  
1
Description  
Play all messages.  
2
3
Play only new messages.  
Delete the current message (during playback).  
Delete all old messages.  
33  
4
Repeat the current message (during playback).  
Stop.  
5
*5  
6
Hear a list of remote commands.  
Skip to the next message (during playback).  
Record a new announcement.  
End the call.  
*7  
8
0
Turn the answering system on or off.  
4. Hang up or press 8 to end the call.  
Add and register a handset  
The handsets provided with your telephone system are already registered. Each  
handset is assigned a number that show on the handset display. Additional  
handsets registered to the telephone system are assigned in the sequential order.  
This telephone system accommodates up to five handsets.  
You can add new handsets (CS6509/CS6509-14/CS6509-15/CS6509-16,  
purchased separately) to your telephone system. Each handset must be registered  
with the telephone base before use. When first purchased, each expansion handset  
displays To register HS and See manual alternately. You may need to charge the  
handset before registering it to the telephone base.  
To register a handset:  
ꢀ. Place the new (non-registered) handset in the telephone base.  
Do not place the handset  
in the charger.  
2. After about ꢀ0 seconds, the handset displays Registering... When the  
registration process completes, the handset displays Registered and you  
hear a beep. The registration process takes about 90 seconds to complete.  
Replace a handset  
If you want to replace a handset or reassign the designated handset number of  
a registered handset, you must deregister all the handsets and then individually  
register each handset.  
To deregister all handsets:  
ꢀ. Press and hold FIND HANDSET on the telephone base for about ꢀ0 seconds  
until the IN USE light on the telephone base turns on and starts to flash.  
2. Immediately press FIND HANDSET again. You must press FIND HANDSET  
while the IN USE light is still flashing. The IN USE light flashes for approximately  
five seconds.  
3. All handsets display To register HS and See manual alternately when the  
deregistration process completes. The deregistration process takes about  
ꢀ0 seconds to complete.  
Troubleshooting  
If you have difficulty with your telephone, please try the suggestions below.  
ꢀ (800) 267-7377.  
ꢀ0  
 
My telephone does not work at all.  
Make sure the battery is installed and charged correctly. For optimum daily performance,  
return the handset to the telephone base or charger after use.  
Make sure the power adapter is securely plugged into an outlet not controlled by a  
wall switch.  
Make sure the telephone line cord is plugged firmly into the telephone base and the  
wall jack.  
Unplug the electrical power to the telephone base. Wait for approximately ꢀ5 seconds,  
then plug it back in. Allow up to one minute for the cordless handset and telephone base  
to synchronize.  
Charge the battery in the handset for up to ꢀꢀ hours.  
If the battery is completely depleted, charge the handset for at least 30 minutes before use.  
Remove the battery and then install it again. If that still does not work, it may be necessary  
to purchase a new battery.  
Disconnect the telephone base from the telephone wall jack and plug in a working  
telephone. If the other telephone does not work, the problem is probably in the wiring or the  
telephone service. Contact your telephone service provider.  
I cannot dial out.  
Try all the above suggestions.  
Make sure there is a dial tone before dialing. It is normal if the handset takes a second or  
two to synchronize with the telephone base before producing a dial tone. Wait an extra  
second before dialing.  
If other telephones in your home are having the same problem, the problem is in the wiring  
or telephone service. Contact your telephone service provider (charges may apply).  
Eliminate any background noise. Mute the cordless handset before dialing, or dial from  
another room in your home with less background noise.  
The answering system does not answer after the correct number of rings.  
Make sure the answering system is on. When the answering system is on, the  
ANS ON/OFF light on the telephone base should be lit and ANS ON should display on  
the handsets.  
If toll saver is selected, the number of rings changes to two when there are new  
messages waiting.  
If the memory is full or if the answering system is off, the answering system answers after  
ꢀ0 rings.  
In some cases, the answering system is affected by the ringing system used by your  
telephone service provider.  
If you subscribe to voicemail service, change the number of rings so that your answering  
system answers before your voicemail answers. To determine how many rings activate  
your voicemail, please contact your telephone service provider.  
If there is a fax machine connected to the same telephone line, try disconnecting the  
fax machine. If that solves the problem, consult your fax machine documentation for  
information on compatibility with answering systems.  
The answering system does not record messages.  
Make sure the answering system is on.  
When the answering machine memory is full, it does not record new messages until some  
old messages are deleted.  
If you subscribe to voicemail service, change the number of rings so that your answering  
system answers before your voicemail answers. To determine how many rings activate  
your voicemail, please contact your telephone service provider.  
If there is a fax machine connected to the same telephone line, try disconnecting the  
fax machine. If that solves the problem, consult your fax machine documentation for  
information on compatibility with answering systems.  
The messages on the answering system are incomplete.  
If a caller leaves a very long message, part of it may be lost when the answering system  
disconnects the call after the preset recording time.  
If the memory on the answering system becomes full during a message, the answering  
system stops recording and disconnects the call.  
If the caller’s voice is very soft, the answering system may stop recording and disconnect  
the call.  
I have accidentally set my LCD language to Spanish or French, and I don’t  
know how to change it back to English.  
While the phone is in idle mode or on a call, press MENU once then enter the code 364#.  
Common cure for electronic equipment.  
If the telephone is not responding normally, put the cordless handset in the telephone base.  
If it does not respond, try the following (in the order listed):  
ꢀ. Disconnect the power to the telephone base.  
2. Disconnect the battery on the cordless handset.  
3. Wait a few minutes before connecting power to the telephone base.  
4. Install the battery again and place the cordless handset in the  
telephone base.  
5. Wait for the cordless handset to synchronize with the telephone base.  
Allow up to one minute for this to take place.  
Important safety instructions  
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk  
of fire, electric shock and injury, including the following:  
ꢀ. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a  
damp cloth for cleaning.  
4. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or a  
swimming pool, or in a wet basement or shower.  
5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.  
6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation.  
To protect them from overheating, these openings must not be blocked by placing the product on a soft  
surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat  
register. This product should not be placed in any area where proper ventilation is not provided.  
7. This product should be operated only from the type of power source indicated on the marking label.  
If you are not sure of the type of power supply in your home or office, consult your dealer or local  
power company.  
ꢀꢀ  
 
8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be  
walked on.  
9. Never push objects of any kind into this product through the slots in the telephone base or handset  
because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind  
on the product.  
ꢀ0. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service  
facility. Opening or removing parts of the telephone base or handset other than specified access doors  
may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock  
when the product is subsequently used.  
ꢀꢀ. Do not overload wall outlets and extension cords.  
ꢀ2. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the  
following conditions:  
When the power supply cord or plug is damaged or frayed.  
If liquid has been spilled onto the product.  
If the product has been exposed to rain or water.  
If the product does not operate normally by following the operating instructions. Adjust only those  
controls that are covered by the operation instructions. Improper adjustment of other controls may  
result in damage and often requires extensive work by an authorized technician to restore the  
product to normal operation.  
If the product has been dropped and the telephone base and/or handset has been damaged.  
If the product exhibits a distinct change in performance.  
ꢀ3. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric  
shock from lightning.  
ꢀ4. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a  
spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced  
in its cradle. This is a common event associated with the closing of any electrical circuit. The user should  
not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the  
phone is located in an environment containing concentrations of flammable or flame-supporting gases,  
unless there is adequate ventilation. A spark in such an environment could create a fire or explosion.  
Such environments might include: medical use of oxygen without adequate ventilation; industrial gases  
(cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.  
ꢀ5. Only put the handset of your telephone next to your ear when it is in normal talk mode.  
ꢀ6. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs  
are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.  
SAVE THESE INSTRUCTIONS  
Precautions for users of implanted cardiac pacemakers  
Cardiac pacemakers (applies only to digital cordless telephones):  
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation  
of the interference between portable wireless telephones and implanted cardiac pacemakers. Supported by  
the U.S. Food and Drug Administration, WTR recommends to physicians that:  
Pacemaker patients  
Should keep wireless telephones at least six inches from the pacemaker.  
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket, when it  
is turned ON.  
Should use the wireless telephone at the ear opposite the pacemaker.  
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using  
wireless telephones.  
Operating range  
This cordless telephone operates with the maximum power allowed by the Federal Communications  
Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance  
- which can vary with the locations of the telephone base and handset, the weather, and the layout of your  
home or office.  
When the handset is out of range, the handset displays Out of range or no pwr at base.  
If there is a call while the handset is out of range, it may not ring, or if it does ring, the call may not connect well  
when you press  
. Move closer to the telephone base, then press  
to answer the call.  
If the handset moves out of range during a telephone conversation, there may be interference. To improve  
reception, move closer to the telephone base.  
ECO mode  
This power conserving technology reduces power consumption for optimal battery performance, according to  
the distance between the telephone base and the handset. When the telephone base communicates with the  
handset, ECO mode will be activated automatically.  
Maintenance  
Taking care of your telephone  
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.  
Avoid rough treatment  
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need  
to ship it.  
Avoid water  
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with  
wet hands. Do not install the telephone base near a sink, bathtub or shower.  
Electrical storms  
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety,  
take caution when using electrical appliances during storms.  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft  
cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents of any kind.  
Remember that electrical appliances can cause serious injury if used when you are wet or standing in  
water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE  
POWER CORD AND TELEPHONE LINE CORD FROM THE WALL. Then remove the telephone by the  
unplugged cords.  
About cordless telephones  
Privacy: The same features that make a cordless telephone convenient create some limitations.  
Telephone calls are transmitted between the telephone base and the cordless handset by radio  
waves, so there is a possibility that the cordless telephone conversations could be intercepted by radio  
receiving equipment within range of the cordless handset. For this reason, you should not think of  
cordless telephone conversations as being as private as those on corded telephones.  
Electrical power: The telephone base of this cordless telephone must be connected to a working  
electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made  
from the cordless handset if the telephone base is unplugged, switched off or if the electrical power  
is interrupted.  
ꢀ2  
 
Potential TV interference: Some cordless telephones operate at frequencies that may cause  
interference to televisions and VCRs. To minimize or prevent such interference, do not place the  
telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced,  
moving the cordless telephone farther away from the TV or VCR often reduces or eliminates  
the interference.  
Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit with  
conducting material such as rings, bracelets, and keys. The battery or conductor may overheat and  
cause harm. Observe proper polarity between the battery and the battery charger.  
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not  
burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could release  
caustic material which could cause injury.  
The RBRC® seal  
The RBRC® seal on the nickel-metal hydride battery indicates that  
VTech Communications, Inc. is voluntarily participating in an industry program to collect  
and recycle these batteries at the end of their useful lives, when taken out of service  
within the United States and Canada.  
The RBRC® program provides a convenient alternative to placing used nickel-metal  
hydride batteries into the trash or municipal waste, which may be illegal in your area.  
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at  
local retailers participating in the RBRC® program or at authorized VTech product service  
centers. Please call 1 (800) 8 BATTERYTM for information on Ni-MH battery recycling  
and disposal bans/restrictions in your area. VTech’s involvement in this program is part of  
its commitment to protecting our environment and conserving natural resources.  
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.  
Limited warranty  
What does this limited warranty cover?  
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or  
“you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects  
in material and workmanship, pursuant to the following terms and conditions, when installed and used  
normally and in accordance with the Product operating instructions. This limited warranty extends only to the  
Consumer for Products purchased and used in the United States of America and Canada.  
What will VTech do if the Product is not free from defects in materials and workmanship during the  
limited warranty period (“Materially Defective Product”)?  
During the limited warranty period, VTech’s authorized service representative will repair or replace at  
VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use new  
or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or  
refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment.  
Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the  
repaired or replacement Products to you in working condition. You should expect the repair or replacement  
to take approximately 30 days.  
How long is the limited warranty period?  
The limited warranty period for the Product extends for ONE (ꢀ) YEAR from the date of purchase. If VTech  
repairs or replaces a Materially Defective Product under the terms of this limited warranty, this limited  
warranty also applies to the repaired or replacement Product for a period of either (a) 90 days from the date  
the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year  
warranty; whichever is longer.  
What is not covered by this limited warranty?  
This limited warranty does not cover:  
ꢀ. Product that has been subjected to misuse, accident, shipping or other physical damage, improper  
installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or  
2. Product that has been damaged due to repair, alteration or modification by anyone other than an  
authorized service representative of VTech; or  
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or  
cable or antenna systems; or  
4. Product to the extent that the problem is caused by use with non-VTech accessories; or  
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have  
been removed, altered or rendered illegible; or  
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or  
Canada, or used for commercial or institutional purposes (including but not limited to Products used for  
rental purposes); or  
7. Product returned without a valid proof of purchase (see item 2 below); or  
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems  
outside the unit.  
How do you get warranty service?  
To obtain warranty service, please visit our website at www.vtechcanada.com or call ꢀ (800) 267-7377.  
NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and  
features may save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and  
are responsible for delivery or handling charges incurred in the transport of the Product(s) to the service location.  
VTech will return repaired or replaced Product under this limited warranty. Transportation, delivery or handling  
charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit. If the Product failure  
is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty,  
VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity.  
You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by  
this limited warranty.  
What must you return with the Product to get warranty service?  
ꢀ. Return the entire original package and contents including the Product to the VTech service location along  
with a description of the malfunction or difficulty; and  
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and  
the date of purchase or receipt; and  
3. Provide your name, complete and correct mailing address, and telephone number.  
Other limitations  
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other  
written or oral communications related to this Product. VTech provides no other warranties for this Product.  
The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There are no other  
express warranties. No one is authorized to make modifications to this limited warranty and you should not  
rely on any such modification.  
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights,  
which vary from state to state or province to province.  
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an  
unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of purchase.  
Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation  
may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential,  
or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other  
associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use  
of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential  
damages, so the above limitation or exclusion may not apply to you.  
Please retain your original sales receipt as proof of purchase.  
ꢀ3  
 
FCC, ACTA and IC regulations  
FCC Part 15  
This equipment has been tested and found to comply with the requirements for a Class B digital device under  
Part ꢀ5 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide  
reasonable protection against harmful interference in a residential installation. This equipment generates,  
uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,  
may cause harmful interference to radio communications. However, there is no guarantee that interference  
will not occur in a particular installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off and on, the user is encouraged to  
try to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the party responsible for compliance  
could void the user’s authority to operate the equipment.  
This device complies with Part ꢀ5 of the FCC rules. Operation is subject to the following two conditions:  
(ꢀ) this device may not cause harmful interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation. Privacy of communications may not be ensured  
when using this telephone.  
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can  
be safely absorbed by a user or bystander according to the intended usage of the product. This product has  
been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the  
user. The telephone base shall be installed and used such that parts of the user’s body other than the hands  
are maintained at a distance of approximately 20 cm (8 inches) or more.  
This Class B digital apparatus complies with Canadian ICES-003.  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the  
Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment  
contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be  
provided to your telephone service provider upon request.  
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply  
with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant telephone cord and  
modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is  
also compliant. An RJꢀꢀ jack should normally be used for connecting to a single line and an RJꢀ4 jack for two  
lines. See the installation instructions in the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your  
telephone line and still have them ring when you are called. The REN for this product is encoded as the 6th  
and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but  
not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your  
telephone service provider.  
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment  
connected to your telephone line, ensure the connection of this equipment does not disable your alarm  
equipment. If you have questions about what will disable alarm equipment, consult your telephone service  
provider or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been  
corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized  
agents. For repair procedures, follow the instructions outlined under the Limited warranty.  
If this equipment is causing harm to the telephone network, the telephone service provider may temporarily  
discontinue your telephone service. The telephone service provider is required to notify you before  
interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be  
given the opportunity to correct the problem and the telephone service provider is required to inform you of  
your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities,  
equipment, operation, or procedures that could affect the proper functioning of this product. The telephone  
service provider is required to notify you if such changes are planned.  
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.  
If this product has memory dialing locations, you may choose to store emergency telephone numbers  
(e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:  
Remain on the line and briefly explain the reason for the call before hanging up.  
Perform such activities in off-peak hours, such as early morning or late evening.  
Industry Canada  
Operation is subject to the following two conditions: (ꢀ) this device may not cause harmful interference, and  
(2) this device must accept any interference, including interference that may cause undesired operation.  
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical  
specifications were met.  
The Ringer Equivalence Number (REN) for this terminal equipment is 0.ꢀ. The REN is an indication of  
the maximum number of devices allowed to be connected to a telephone interface. The termination on an  
interface may consist of any combination of devices subject only to the requirement that the sum of the RENs  
of all the devices does not exceed five.  
This product meets the applicable Industry Canada technical specifications.  
Technical specifications  
Frequency control  
Transmit frequency  
Crystal controlled PLL synthesizer  
Handset: ꢀ92ꢀ.536-ꢀ928.448 MHz  
Telephone base: ꢀ92ꢀ.536-ꢀ928.448MHz  
Channels  
5
Nominal effective range  
Maximum power allowed by FCC and IC. Actual operating range may vary  
according to environmental conditions at the time of use.  
Power requirements  
Handset: 2.4V Ni-MH battery  
Telephone base: 6V DC @ 400mA  
Charger: 6V AC @ 300mA  
Memory  
Handset directory:  
50 memory locations; up to 30 digits and ꢀ5 characters  
Handset caller ID log:  
50 memory locations; up to 24 digits and ꢀ5 characters  
VTECH TELECOMMUNICATIONS LTD.  
A member of THE VTECH GROUP OF COMPANIES.  
Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008.  
Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W ꢀL5.  
VTech is the registered trademark of VTech Holdings Limited.  
Copyright © 20ꢀ2 for VTECH TELECOMMUNICATIONS LTD.  
All rights reserved. Printed in China.  
9ꢀ-004997-030-ꢀ00  
ꢀ4  
 

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