VTech Cordless Telephone CS6428 2 CS6429 CS6249 15 CS6429 16 CS6429 2 CS6429 3 CS6429 4 CS6429 5 User Manual

Complete user’s manual  
w w w.v techphones.com  
Models:  
CS6428-2/CS6429/  
CS6249-15/CS6429-16/  
CS6429-2/CS6429-3/  
 
CS6429-4/CS6429-5  
Table of contents  
i
 
Table of contents  
ii  
 
Getting started  
Parts checklist  
Your telephone package contains the following items. Save your sales receipt and  
original packaging in case it is necessary to ship your telephone for warranty service.  
Battery compartment cover  
(1 for CS6429/CS6429-15/CS6429-16)  
(2 for CS6428-2/CS6429-2)  
(3 for CS6429-3)  
Battery  
(1 for CS6429/CS6429-15/  
CS6429-16)  
(2 for CS6428-2/CS6429-2)  
(3 for CS6429-3)  
Telephone  
line cord  
Telephone base  
power adapter  
(4 for CS6429-4)  
(5 for CS6429-5)  
(4 for CS6429-4)  
(5 for CS6429-5)  
Handset  
Telephone base  
Charger and charger adapter  
(1 for CS6429/CS6429-15/CS6429-16)  
(2 for CS6428-2/CS6429-2)  
(3 for CS6429-3)  
(4 for CS6429-4)  
(5 for CS6429-5)  
(1 for CS6428-2/CS6429-2)  
(2 for CS6429-3)  
(3 for CS6429-4)  
(4 for CS6429-5)  
Abridged user’s manual  
Quick start guide  
Wall mount bracket  
Abridged user’s manual  
Quick start guide  
To purchase replacement batteries or power adapters, visit our website at  
1
 
 
Getting started  
Telephone base and charger installation  
Install the telephone base and charger(s) as shown below.  
If you subscribe to digital subscriber line (DSL) high-speed Internet service  
through your telephone line, you must install a DSL filter between the telephone  
line cord and the telephone wall jack. Contact your DSL service provider for more  
information about DSL filters.  
The telephone base comes ready for tabletop use. If you want to mount your  
telephone on a wall, refer to Tabletop to wall mount installation on page 6  
for details.  
Charger adapter  
Telephone wall jack  
Telephone base  
power adapter  
A DSL filter (not  
included) is required  
if you have DSL high-  
speed Internet service.  
Electrical outlet  
not controlled by  
a wall switch  
The DSL filter must  
be plugged into the  
telephone wall jack.  
Electrical outlet  
not controlled by  
a wall switch  
Telephone  
line cord  
Telephone base  
Charger  
CAUTION: If you subscribe to telephone service from a cable company or a VoIP  
service provider, plug the telephone line cord into the modem/router/terminal  
adapter provided by your cable/VoIP service provider. Contact your cable/VoIP  
service provider if you have any difficulties in installation.  
Use only the power adapters supplied with this product. To order a  
1 (800) 267-7377.  
The power adapters are intended to be correctly oriented in a vertical or floor  
mount position. The prongs are not designed to hold the plug in place if it is  
plugged into a ceiling, under-the-table or cabinet outlet.  
2
 
 
Getting started  
Battery installation  
Install the battery as shown below.  
1. Plug the battery connector securely into the socket inside the handset  
battery compartment.  
2. Place the battery with the label THIS SIDE UP facing up and the wires inside  
the battery compartment.  
3. Align the cover flat against the battery compartment, then slide it towards the  
center of the handset until it clicks into place.  
3
 
 
Getting started  
Battery installation (continued)  
4. Charge the handset by placing it in the telephone base or charger. The  
CHARGE light is on when the handset is charging.  
CHARGE light  
remains on when  
charging.  
IMPORTANT:  
Check for a dial tone by pressing . If you hear a dial tone, the installation  
is successful.  
If you do not hear a dial tone:  
Make sure the installation procedures described above are properly done.  
It may be a wiring problem. If you have changed your telephone service to  
digital service from a cable company or a VoIP service provider, the telephone  
line may need to be rewired to allow all existing telephone jacks to work.  
Refer to Rewiring of telephone line for cable/VoIP service users on page 8  
for more information.  
If the handset will not be used for a long time, disconnect and remove the  
battery to prevent possible leakage.  
To purchase replacement batteries, visit our website at  
4
 
 
Getting started  
Battery charging  
Once you have installed the battery, the screen indicates the battery status (see  
the table below). If necessary, place the handset in the telephone base or charger  
to charge the battery. For best performance, keep the handset in the telephone  
base or charger when not in use. The battery is fully charged after 10 hours of  
continuous charging. See the table on page 52 for battery operating times.  
If the screen is blank, you need to charge the handset without interruption for  
at least 30 minutes to give the handset enough charge to use the telephone for  
a short time. When the battery is low, the handset plays four short beeps and  
shows LOW BATTERY along with a flashing icon. When you are on a call in  
low battery mode, the handset plays four short beeps every 50 seconds.  
The following table summarizes the battery charge indicators and actions to take.  
Battery indicators  
Battery status  
Action  
The screen is blank,  
or shows PLACE IN  
CHARGER and flashes.  
Battery has no charge  
or very little charge. The (at least 30 minutes).  
handset cannot be used.  
Charge without interruption  
The screen shows  
LOW BATTERY and  
flashes.  
Battery has enough  
charge to be used for a  
short time.  
Charge without interruption (at  
least 30 minutes).  
The screen shows  
HANDSET X.  
Battery is charged.  
To keep the battery charged,  
place it in the telephone base  
or charger when not in use.  
If you place the handset in the telephone base or charger without plugging in a  
battery, the screen displays NO BATTERY.  
After you install your telephone or power returns following a power outage, the  
handset will prompt you to set the date and time. For instructions, see  
Set date and time on page 16. To skip setting the date and  
SET DATE  
time, press OFF/CANCEL.  
--/--/--  
5
 
 
Getting started  
Installation options  
The telephone comes ready for tabletop use. If you want to mount your telephone  
on a wall, use the provided wall mount bracket to connect with a standard  
dual-stud telephone wall mount plate. If you do not have this wall mount plate,  
you can purchase one from many hardware or consumer electronics retailers.  
You may need a professional to install the wall mount plate.  
Tabletop to wall mount installation  
1. Plug one end of the telephone line cord into the TEL LINE jack on the bottom  
of the telephone base. Plug the small end of the base power adapter into the  
POWER jack on the bottom of the telephone base.  
2. Position the telephone base against the wall mount bracket. Insert the extend tabs  
(marked B) of the wall mount bracket into the slots (marked B) on the back of the  
telephone base. Push the telephone base down until it clicks securely in place.  
3. Route the telephone line cord (or DSL filter) through the hole in the middle  
of the wall mount bracket and plug it into the telephone wall jack. Route the  
power cord out of the bottom of the telephone and plug it into an electrical  
outlet not controlled by a wall switch.  
4. Align the holes on the bracket with the standard wall mount plate and slide the  
bracket down until it locks securely. Bundle the telephone line cord and power  
adapter cord neatly with twist ties.  
1
2
4
3
6
 
 
Getting started  
Installation options (continued)  
Wall mount to tabletop installation  
1. If the telephone line cord and power adapter cord are bundled, untie  
them first.  
2. Slide the black wall mount bracket up and remove it from the wall mount plate.  
Unplug the end of the telephone line cord (or DSL filter) from the telephone  
wall jack. Unplug the power adapter from the power outlet.  
3. Slide the telephone base up and remove it from the wall mount bracket.  
4. See Telephone base and charger installation on page 2.  
7
 
Getting started  
Rewiring of telephone line for cable/VoIP service users  
If you have changed to cable/VoIP service through a modem/router/terminal  
adapter to establish telephone connection, the existing telephone jacks in your  
home may no longer work. Your cable/VoIP service provider uses a seperate  
cable connecting from the main line to the modem installed in your home.  
To allow all existing telephone jacks to work, rewiring of the telephone line (as  
indicated by the dotted line in the illustration below) may be needed. Rewiring  
requires professional installation (fees may apply). Contact your cable/VoIP  
service provider for more information.  
Conventional  
telephone line jack  
OLD  
Main  
landline  
NEW  
Main cable  
line  
Modem/Router/  
Terminal adapter  
8
 
 
Getting started  
Telephone base layout  
X/DELETE  
Message window  
Shows the number of messages and  
other answering system information  
Press to delete the message currently  
playing (page 44).  
When the telephone is not in use, press  
twice to delete all previously reviewed  
messages (page 45).  
/SKIP  
Press to skip to the next  
message (page 44).  
IN USE light  
Flashes when there  
is an incoming call,  
or another telephone  
sharing the same line  
is in use.  
/VOL and /VOL  
On when the handset  
is in use, or the  
answering system is  
answering a call.  
Press to adjust  
the volume during  
message playback  
/FIND HANDSET  
When the phone is  
not in use, press to  
adjust the telephone  
base ringer volume  
(page 12).  
Press once and then  
release to page all  
system handsets  
/ANS ON/OFF  
/PLAY/STOP  
Press to turn the answering  
system on or off (page 37).  
Press to play messages (page 44).  
Press to stop message playback (page 44).  
/REPEAT  
Press to repeat a message or  
press twice to play the previous  
message (page 44).  
9
 
 
Getting started  
Handset layout  
CHARGE light  
On when the handset is charging in the telephone base  
or charger (page 4).  
/VOLUME  
Press to enter the directory when the telephone is not in  
use (page 29).  
Press to scroll up while in a menu, or in the directory, call  
log or redial list.  
During a call or message playback, press to increase the  
listening volume (page 18 or page 44).  
When entering numbers or names in the directory, press  
to move the cursor to the right.  
MUTE/DELETE  
While on a call, press to mute the microphone (page 19).  
While using the dialing keys, press to delete digits  
or characters.  
While the handset is ringing, press to silence the  
ringer temporarily (page 19).  
While reviewing the redial list, directory or call log, press to  
delete an individual entry (pages 20, 29 and 36 respectively).  
/FLASH  
Press to make or answer a call (page 18).  
During a call, press to answer an incoming call when  
you receive a call waiting alert (page 19).  
1
While reviewing a call log entry, press repeatedly to add  
or remove 1 in front of the call log entry before dialing or  
saving it to the directory.  
TONE  
Press to switch to tone dialing temporarily when using the  
pulse service (page 19).  
(speakerphone)  
Press to make or answer a call.  
During a call, press to switch between the speakerphone and  
the handset (page 18).  
10  
 
 
Getting started  
Handset layout  
MENU/SELECT  
Press to show the menu.  
While in a menu, press to select an item, or save an  
entry or setting.  
CID /VOLUME  
Press to review the call log when the telephone  
is not in use (page 34).  
Press to scroll down while in a menu, or in the directory,  
call log or redial list.  
During a call or message playback, press to decrease the  
listening volume (page 18 or page 44).  
When entering numbers or names in the directory, press  
to move the cursor to the left.  
OFF/CANCEL  
During a call, press to hang up.  
While the handset is ringing, press to silence the ringer  
temporarily (page 19).  
While the telephone is not in use, press and hold to erase  
the missed call indicator (page 34).  
While in a menu, press to exit to the previous menu or  
press and hold to exit to idle mode.  
# (pound key)  
Press repeatedly to show other dialing options when  
reviewing a call log entry (page 35).  
Dialing keys  
Press to enter numbers or characters.  
INT (intercom)  
Press to start an intercom conversation or transfer a call  
(pages 23-25).  
REDIAL/PAUSE  
Press to review the redial list (page 20).  
While dialing or entering numbers into the directory,  
press and hold to insert a dialing pause.  
11  
 
 
Telephone settings  
Using the menu  
In the ringers menu, you can select the ringer tones and adjust the ringer volume  
for incoming calls.  
In the settings menu, you can change and edit the settings for LCD language,  
voicemail indicators, key tone, date and time, home area code and dial mode.  
Go to Answering system settings starting on page 37 for instructions on how  
to modify the answering system settings with a system handset shown in the  
table below.  
Setting  
Page  
37  
Answer on/off  
Announcement (play, record and delete)  
Call screening  
39  
Number of rings  
39  
Remote access code  
Message alert tone  
Recording time  
39  
40  
40  
To enter the handset menu:  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or until the screen displays the desired feature menu.  
3. Press MENU/SELECT to enter that menu.  
To return to the previous menu, press OFF/CANCEL.  
To return to idle mode, press and hold OFF/CANCEL.  
Ringer volume (telephone base)  
Press /VOL or /VOL on the telephone base to adjust the ringer volume  
when the telephone is not in use. When you set the ringer volume to zero, the  
base ringer is off and the system announces, “Base ringer is off.”  
12  
 
 
Telephone settings  
Ringer volume (handset)  
You can adjust the ringer volume or turn the ringer off.  
>RINGERS  
SETTINGS  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to select >RINGERS, then press  
MENU/SELECT.  
>RINGER VOLUME  
RINGER TONE  
3. Press or to select >RINGER VOLUME, then press  
MENU/SELECT.  
4. Press or to adjust the volume. A sample of each ringer  
volume plays as you scroll through the choices.  
5. Press MENU/SELECT to save your selection. You hear a  
RINGER VOLUME  
confirmation tone.  
The ringer volume also determines the ringer volume of  
the intercom calls and the volume of paging tone.  
When the handset ringer volume is set to off, that handset is silenced for all  
incoming calls except paging tone and displays on the handset.  
Unless the ringer volume is turned off on that handset, each handset rings  
when there is an incoming call.  
Ringer tone  
You can choose from different ringer tones.  
1. Press MENU/SELECT when the handset is not in use.  
>RINGER TONE  
RINGER VOLUME  
2. Press or to select >RINGERS, then press  
MENU/SELECT.  
3. Press or to select >RINGER TONE, then press  
MENU/SELECT.  
4. Press or to select a desired ringer tone. A sample of  
each ringer tone plays as you scroll through the choices.  
RINGER TONE  
>1  
5. Press MENU/SELECT to save your selection. You hear a  
confirmation tone.  
If you turn off the handset ringer volume, you will not hear ringer tone samples.  
13  
 
 
Telephone settings  
LCD language  
You can select a language (English, French or Spanish) to be  
used in all screen displays.  
>LCD LANGUAGE  
CLR VOICEMAIL  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to select >SETTINGS, then press MENU/SELECT.  
3. Press or to select >LCD LANGUAGE, then press  
LCD LANGUAGE  
>ENGLISH  
MENU/SELECT.  
4. Press or to choose ENGLISH, FRANÇAIS or  
ESPAÑOL.  
5. Press MENU/SELECT to save your selection. You hear a  
confirmation tone.  
14  
 
 
Telephone settings  
Clear voicemail indicators  
If you subscribe to voicemail service offered by your telephone service provider,  
NEW VOICEMAIL and  
appear on the handset when you have new voicemail  
messages. Contact your telephone service provider for more information about  
using your voicemail service.  
After you have listened to all new voicemail messages, the indicators on the  
handset turn off automatically.  
Use this feature when the telephone indicates that there is new voicemail but  
there are none (for example, when you have accessed your voicemail while  
away from home). This feature only turns off the indicators; it does not delete  
your voicemail messages. As long as you have new voicemail messages, your  
telephone service provider continues to send the signal to turn on the indicators.  
HANDSET 1  
NEW VOICEMAIL  
To manually turn off these indicators:  
1. Press MENU/SELECT when the handset is not in use.  
3:15PM  
12/25  
2. Press or to select >SETTINGS, then press  
MENU/SELECT.  
TURN OFF  
INDICATOR?  
3. Press or to select >CLR VOICEMAIL, then  
press MENU/SELECT. The screen shows TURN OFF  
INDICATOR?  
4. Press MENU/SELECT to save your selection. You hear a  
confirmation tone.  
Your telephone service provider may alert you of new messages with a  
stutter (broken) dial tone. Contact your telephone service provider for details.  
Voicemail is different from answering system messages recorded in your  
answering system. For more information about the difference, see page 41.  
Key tone  
You can turn the key tone on or off.  
1. Press MENU/SELECT when the handset is not in use.  
>KEY TONE  
SET DATE/TIME  
2. Press or to select >SETTINGS, then press  
MENU/SELECT.  
KEY TONE  
>ON  
3. Press or to select >KEY TONE, then press  
MENU/SELECT.  
4. Press or to choose ON or OFF.  
5. Press MENU/SELECT to save your selection. You hear a  
confirmation tone.  
15  
 
 
Telephone settings  
Set date and time  
The answering system announces the date and time of each message prior to  
playing it. If you subscribe to caller ID service, the day, month and time are set  
automatically with each incoming call. However, the year must be correct so that  
the day of the week can be calculated from the caller ID information. Before using  
the answering system, set the date and time.  
1. Press MENU/SELECT when the handset is not in use.  
>SET DATE/TIME  
HOME AREA CODE  
2. Press or to select >SETTINGS, then press  
MENU/SELECT.  
3. Press or to select >SET DATE/TIME, then press  
MENU/SELECT.  
SET DATE  
4. When the month is flashing, press or until the screen  
11/20/10  
displays the correct month. Press MENU/SELECT to confirm.  
-OR-  
Press the dialing keys (0-9) to enter the current month (for  
example, if the month is March, you must enter 03).  
SET TIME  
10:30 PM  
5. Repeat Step 4 to set the correct date and year and then  
press MENU/SELECT to advance to set the time.  
6. Repeat Step 4 until the time is set. Press or to choose  
AM or PM, or press 2 for AM or 7 for PM. Press  
MENU/SELECT to save your selection. You hear a confirmation tone.  
If the date and time are not set, the system announces, “Time and date not set,”  
before each message plays.  
16  
 
   
Telephone settings  
Home area code  
If you dial your local calls using only seven digits (area code not required), you  
can program your home area code so that when you receive a call within your  
local area, the telephone number is automatically stored without the area code in  
the call log.  
1. Press MENU/SELECT when the handset is not in use.  
>HOME AREA CODE  
DIAL MODE  
2. Press or to select >SETTINGS, then press  
MENU/SELECT.  
3. Press or to select >HOME AREA CODE, then press  
MENU/SELECT.  
HOME AREA CODE  
---  
4. Use the dialing keys to enter the desired home area code.  
Press MUTE/DELETE to delete a digit.  
Press and hold MUTE/DELETE to delete the entire entry.  
5. Press MENU/SELECT to save the selection. You hear a confirmation tone.  
If, in the future, your telephone service provider requires you to dial the area code  
when making a local call, or, if you move to a location that requires it, delete the  
home area code you have already programmed, following the steps above. After  
you have deleted the home area code, _ _ _ will appear in the display.  
Dial mode  
The default dial mode is tone dialing. If you have pulse (rotary) service, you need  
to change the dial mode to pulse dialing before using the telephone.  
1. Press MENU/SELECT when the handset is not in use.  
>DIAL MODE  
LCD LANGUAGE  
2. Press or to select >SETTINGS, then press  
MENU/SELECT.  
3. Press or to select >DIAL MODE, then press  
MENU/SELECT.  
4. Press or to choose TONE or PULSE.  
DIAL MODE  
>TONE  
5. Press MENU/SELECT to save your selection. You hear a  
confirmation tone.  
17  
 
   
Telephone operation  
Make a call  
1. Press /FLASH, then wait for a dial tone.  
-OR-  
Press to use the speakerphone, then wait  
for a dial tone.  
2. Use the dialing keys to enter the telephone number.  
Predial a call  
1. Use the dialing keys to enter the telephone number (up to 30 digits).  
Press and hold REDIAL/PAUSE to insert a dialing pause (a P appears).  
Press MUTE/DELETE or OFF/CANCEL to make corrections.  
2. Press  
/FLASH or  
to call.  
Answer a call  
Press  
/FLASH,  
or any dialing key (0-9, TONE or #).  
End a call  
Press OFF/CANCEL or put the handset in the telephone base or charger.  
The screen shows the elapsed time as you talk (in hours, minutes  
and seconds).  
Speakerphone  
During a call, press to switch between speakerphone and normal handset use.  
When the speakerphone is active, the handset shows SPEAKER and  
.
Volume  
During a call, press /VOLUME or /VOLUME to adjust the listening volume.  
When the volume reaches the minimum or maximum setting, you hear two beeps.  
The handset earpiece volume setting and speakerphone volume setting  
are independent.  
18  
 
       
Telephone operation  
Mute  
The mute function allows you to hear the other party but  
the other party cannot hear you.  
1. During a call, press MUTE/DELETE on the handset. The  
handset displays MUTED for a few seconds and MUTE  
appears until the mute function is turned off.  
2. Press MUTE/DELETE again to resume the conversation.  
The handset screen temporarily shows  
MICROPHONE ON.  
MUTED  
3:15PMMUTE 12/25  
Call waiting  
When you subscribe to call waiting service from your telephone service provider,  
you hear an alert tone if there is an incoming call while you are on another call.  
Press /FLASH to put the current call on hold and take the new call.  
Press /FLASH at any time to switch back and forth between calls.  
Temporary ringer silencing  
When the telephone is ringing, you can temporarily silence the ringer of the  
handset without disconnecting the call. The next call rings normally at the  
preset volume.  
To silence the ringer:  
When the telephone is ringing, press OFF/CANCEL or MUTE/DELETE on the  
handset, RINGER MUTED and  
show on the screen.  
Temporary tone dialing  
If you have dial pulse (rotary) dialing service only, you can temporarily switch  
from dial pulse to touch-tone dialing during a call.  
1. During a call, press TONE .  
2. Use the dialing keys to enter the number. The telephone sends  
touch-tone signals.  
3. The telephone automatically returns to pulse dialing mode after you end  
the call.  
19  
 
     
Telephone operation  
Redial list  
Each handset stores the last 10 telephone numbers dialed.  
When there are already 10 redial entries, the oldest entry is  
deleted to make room for the new entry.  
Entries are shown in reverse chronological order.  
Review and dial a redial entry  
1. Press REDIAL/PAUSE when the handset is not in use.  
REDIAL  
800-595-9511  
2. Press  
,
or REDIAL/PAUSE repeatedly to browse. The  
handset beeps twice at the beginning or end of the list.  
3. Press  
-OR-  
/FLASH or  
to dial.  
1. Press  
/FLASH or  
and then wait for a dial tone.  
2. Press REDIAL/PAUSE and then press  
,
or REDIAL/PAUSE repeatedly  
to browse.  
3. When the desired entry displays, press MENU/SELECT to dial.  
Store a number from the redial list to the directory  
1. When the desired number in the redial list displays, press  
MENU/SELECT twice.  
2. Follow Step 3 to Step 6 in Create a new directory entry on page 28.  
Delete a redial entry  
1. Press REDIAL/PAUSE when the handset is not in use.  
2. Press  
,
or REDIAL/PAUSE repeatedly to browse to the desired entry.  
3. Press MUTE/DELETE to delete the displayed number. You hear a  
confirmation tone.  
20  
 
   
Telephone operation  
Chain dialing  
Use this feature to initiate a dialing sequence from numbers stored in the  
directory, call log or redial while you are on a call.  
Chain dialing can be useful if you wish to access other numbers (such as bank  
account numbers or access codes) from the directory, call log or redial list.  
To access the directory while on a call:  
1. Press MENU/SELECT.  
PHONE  
800-595-9511  
0:01:30  
2. Press or to scroll to >DIRECTORY, then press  
MENU/SELECT.  
3:15PM  
12/25  
3. Press or to scroll or use the dialing keys (0 through  
9) to find the desired entry (see Alphabetical search on  
>DIRECTORY  
CALL LOG  
4. Press MENU/SELECT to dial the displayed number.  
To access the call log while on a call:  
1. Press MENU/SELECT.  
Mike Smith  
800-595-9511  
2. Press or to scroll to >CALL LOG, then press  
MENU/SELECT.  
3. Press or to scroll to the desired entry.  
4. Press MENU/SELECT to dial the displayed number.  
To access the redial list while on a call:  
1. Press REDIAL/PAUSE.  
2. Press  
,
or REDIAL/PAUSE repeatedly to scroll to the desired number.  
3. Press MENU/SELECT to dial the displayed number.  
You cannot edit a directory entry, copy a call log or redial entry into the directory  
while on a call.  
Press OFF/CANCEL to exit the directory, call log or redial list while on a call.  
21  
 
 
Telephone operation  
Join a call in progress  
You can use up to four system handsets at a time on an outside call. You can  
buy additional expansion handsets (CS6409) for this telephone base. You can  
register up to five handsets to the telephone base.  
To join a call:  
When a handset is on a call, press  
Press OFF/CANCEL to exit the call. The call continues until all handsets hang up.  
/FLASH or  
on another handset.  
Find handset  
Use this feature to find all system handsets.  
To start the paging tone:  
Press /FIND HANDSET on the telephone base once  
and then release when the telephone is not in use. All idle  
handsets ring and their screens show ** PAGING**.  
To end the paging tone:  
Press /FIND HANDSET on the telephone base once and  
then release.  
Press /FLASH, or any dialing key (0-9, TONE or #) on the handset.  
Place the handset in the telephone base or charger.  
Do not press and hold /FIND HANDSET for more than four seconds. It may  
lead to handset deregistration. If 1.PRESS FIND HS ON BASE 4 SEC and  
2.THEN PRESS # ON HANDSET display alternately on the handset, refer to  
Add and register a handset (optional) on page 53 to register the handset  
to the telephone base.  
When you press OFF/CANCEL or MUTE/DELETE on a handset, the ringer of  
that handset is silenced but the paging tone continues on other handsets.  
You cannot use the find handset feature while the telephone base is playing  
messages or the answering system is being accessed remotely.  
22  
 
   
Telephone operation  
Intercom  
Use the intercom feature for conversations between two handsets.  
1. Press INT on your handset when not in use.  
If you have two handsets, your handset shows  
CALLING  
OTHER HANDSET  
CALLING OTHER HANDSET.  
If you have three or more handsets, your handset  
shows INTERCOM TO: Use the dialing keys to select a  
destination handset. Your handset shows  
CALLING HANDSET X.  
OTHER HANDSET  
IS CALLING  
The destination handset rings and its screen shows  
OTHER HANDSET IS CALLING when you have two  
handsets, or HANDSET X IS CALLING when you have  
three or more handsets.  
INTERCOM  
2. To answer the intercom call, press  
/FLASH, , INT  
or any dialing key (0-9, TONE or #) on the destination  
handset. Both handsets now show INTERCOM.  
3. To end an intercom call, press OFF/CANCEL or place the  
handset back in the telephone base or charger. Both handsets now show  
INTERCOM ENDED.  
You can cancel the intercom call before it is answered by pressing  
OFF/CANCEL or INT on the originating handset.  
If the destination handset does not answer the intercom call within  
100 seconds, is in the directory or call log, or is out of range, the  
originating handset shows UNABLE TO CALL. TRY AGAIN and returns  
to idle mode.  
Press OFF/CANCEL or MUTE/DELETE on the destination handset to  
temporarily silence the intercom ringer.  
You can use two pairs of handsets on two intercom calls at a time. When  
two pairs of handsets are used on intercom calls, use the fifth handset for an  
outside call.  
If there is an incoming call while the originating handset shows  
INTERCOM TO:, the intercom request will be stopped and the screen will  
show INCOMING CALL.  
23  
 
   
Telephone operation  
Answer an incoming call during an intercom call  
When you receive an outside call during an intercom call, there is an alert tone.  
To answer the incoming outside call, press /FLASH. The intercom call  
ends automatically.  
To end the intercom call without answering the outside call, press  
OFF/CANCEL. The telephone continues to ring.  
Call transfer using intercom  
Use the intercom feature to transfer an outside call to another system handset.  
1. During a call, press INT.  
INTERCOM TO:  
If you have two handsets, the outside call is put on hold  
and your handset shows CALLING OTHER HANDSET.  
If you have three or more handsets, your handset  
shows INTERCOM TO: Use the dialing keys to enter  
a handset number. The outside call is put on hold and  
your handset shows CALLING HANDSET X.  
CALLING  
HANDSET X  
The destination handset rings and its screen shows  
OTHER HANDSET IS CALLING when you have two  
handsets, or HANDSET X IS CALLING when you have  
three or more handsets.  
HANDSET X  
IS CALLING  
2. To answer the intercom call on the destination handset, press  
/FLASH, , INT or any dialing key (0-9, TONE or #).  
The outside call is still on hold and both handsets now show  
INTERCOM. You can now have a private conversation with  
the destination handset.  
INTERCOM  
To cancel the transfer and return to the outside call  
before the intercom call is answered, press  
OFF/CANCEL, /FLASH or INT on your handset.  
If the other handset is not answered within 100 seconds, is in use, on a call or  
is out of range, the calling handset shows UNABLE TO CALL. TRY AGAIN  
and then reconnects to the outside call.  
24  
 
 
Telephone operation  
Call transfer using intercom (continued)  
3. From this intercom call, you have the following options:  
You can let the destination handset join you on the outside call in a  
three-way conversation. Press and hold INT on the originating handset.  
You can transfer the call. Press OFF/CANCEL, or place your handset back in  
the telephone base or charger. Your handset shows  
CALL TRANSFERRED. The destination handset is then connected to the  
outside call.  
You can press INT to switch between the outside call (OUTSIDE CALL  
displays) and the intercom call (INTERCOM displays).  
The destination handset can end the intercom call by pressing  
OFF/CANCEL, or by placing the handset back in the telephone base or  
charger. The outside call continues with the original system handset.  
25  
 
   
Directory  
About the directory  
The directory stores up to 50 entries with up to 30 digits for  
DIRECTORY EMPTY  
DIRECTORY FULL  
each phone number and 15 characters for each name.  
Directory entries are shared by all system handsets. Any  
modifications made on one handset apply to all  
system handsets.  
When you access the directory without records, the screen  
shows DIRECTORY EMPTY.  
When the directory is full and you try to save an entry, the  
screen shows DIRECTORY FULL.  
When you try to save an entry already stored in the  
directory, the screen shows NUMBER ALREADY SAVED.  
When the telephone number in the directory exceeds 15  
digits, < appears in front of the telephone number. Press  
TONE to move towards the end of the telephone number  
or press # (pound key) to move towards the beginning of  
the telephone number.  
NUMBER  
ALREADY SAVED  
Mike Smith  
<* 800595951100  
Only one handset can review the directory at a time. When  
a handset tries to enter the directory while another handset  
is already in it, NOT AVAILABLE AT THIS TIME appears.  
Mike Smith  
005959511001 #>  
NOT AVAILABLE  
AT THIS TIME  
26  
 
 
Directory  
Create a new directory entry  
1. Press MENU/SELECT when the handset is not in use.  
>DIRECTORY  
CALL LOG  
2. Press or to select >DIRECTORY and then press  
MENU/SELECT.  
3. Press or to select >ADD CONTACT, then press  
MENU/SELECT. The screen displays ENTER NUMBER.  
4. Use the dialing keys to enter a number (up to 30 digits).  
>ADD CONTACT  
SPEED DIAL  
Press MUTE/DELETE to erase a digit.  
Press and hold MUTE/DELETE to erase all digits.  
Press or to move the cursor to the left or right.  
Press and hold REDIAL/PAUSE to enter a dialing pause  
(a P appears).  
ENTER NUMBER  
-
-OR-  
Copy a number from the redial list by pressing  
ENTER NAME  
_
REDIAL/PAUSE and then press  
,
or REDIAL/PAUSE  
repeatedly to select a number. Press MENU/SELECT to edit  
the number.  
5. Press MENU/SELECT to move to the name. The screen  
shows ENTER NAME.  
6. Use the dialing keys to enter the name (up to 15 characters). Additional key  
presses show other characters of that particular key. Press the key repeatedly  
until the desired character appears. The first character and the character after  
a space are automatically capitalized.  
Press 0 to add a space.  
Press or to move the cursor to the left or right.  
Press MUTE/DELETE to erase a character.  
Press and hold MUTE/DELETE to erase all characters.  
7. Press MENU/SELECT to save. The screen displays SAVED and then you hear  
a confirmation tone.  
27  
 
 
Directory  
Create a new directory entry (continued)  
-OR-  
1. Enter the number when the handset is not in use.  
EDIT NUMBER  
800-595-9511_  
2. Press MENU/SELECT and the screen displays  
EDIT NUMBER.  
3. Use the dialing keys to edit the number.  
Press MUTE/DELETE to erase a digit.  
Press and hold MUTE/DELETE to erase all digits.  
Press or to move the cursor to the left or right.  
Press and hold REDIAL/PAUSE to enter a dialing pause  
(a P appears).  
EDIT NAME  
Mike Smith_  
4. Press MENU/SELECT to move to the name. The screen shows EDIT NAME.  
5. Use the dialing keys to enter the name. Additional key presses show other  
characters of that particular key. Press the key repeatedly until the desired  
character appears. The first character and the character after a space are  
automatically capitalized.  
Press 0 to add a space.  
Press or to move the cursor to the left or right.  
Press MUTE/DELETE to erase a character.  
Press and hold MUTE/DELETE to erase all characters.  
6. Press MENU/SELECT to save. The screen displays SAVED and then you hear  
a confirmation tone.  
If you pause for too long while storing an entry, the procedure times out and you  
have to begin again.  
28  
 
   
Directory  
Review the directory  
Entries are sorted alphabetically.  
Mike Smith  
800-595-9511  
1. Press  
when the handset is not in use.  
-OR-  
Press MENU/SELECT when the handset is not in use.  
Press or to scroll to >DIRECTORY, then press MENU/SELECT twice.  
2. Press or to browse.  
Alphabetical search  
1. Press  
when the handset is not in use.  
-OR-  
Press MENU/SELECT when the handset is not in use. Press or to select  
>DIRECTORY and then press MENU/SELECT twice.  
2. Use the dialing keys to enter the letters associated with the name. For  
example, if you have name entries Jenny, Kristen and Linda in your directory,  
press 5 (JKL) once to find Jenny, twice to find Kristen, or three times to find  
Linda. If there is no name entry matching your search, the next closest match  
in alphabetical order appears. If necessary, press or to browse.  
Dial a directory entry  
1. Search for the desired entry in the directory (see Review the directory or  
Alphabetical search above).  
2. When the desired entry displays, press  
/FLASH or  
to dial.  
Edit a directory entry  
1. Search for the desired entry in the directory (see Review the directory or  
Alphabetical search above).  
2. Follow Step 2 to Step 6 in Create a new directory entry on page 28.  
Delete a directory entry  
1. Search for the desired entry in the directory (see Review the directory or  
Alphabetical search above).  
2. When the desired entry displays, press MUTE/DELETE. Then the handset  
displays DELETE CONTACT?  
3. Press MENU/SELECT to delete the displayed entry. The handset shows  
DELETING... and then CONTACT DELETED with a confirmation tone. Once  
deleted, you cannot retrieve that entry.  
29  
 
   
Directory  
Speed dial  
You can copy up to 10 directory entries into the speed dial locations so that you  
can dial these numbers using fewer keys than usual.  
The speed dial memory locations are stored in the telephone base and are  
shared by all handsets. Changes made to the speed dial entries on one handset  
apply to all.  
Store a speed dial entry  
1. Press MENU/SELECT when the handset is not in use.  
>0:<EMPTY>  
1:Linda Jones  
2. Press or to scroll to >DIRECTORY, then press  
MENU/SELECT.  
3. Press or to scroll to >SPEED DIAL, then press  
MENU/SELECT.  
4. Press or to choose the desired speed dial location.  
COPY FROM  
DIRECTORY  
5. Press MENU/SELECT to show the directory.  
6. Press or to browse to desired entry.  
Mike Smith  
800-595-9511  
-OR-  
Use the alphabetical search to find the desired entry .  
7. Press MENU/SELECT to save. The name (up to 12  
characters) appears in the selected speed dial location.  
>0:Mike Smith  
1:Linda Jones  
If the directory is empty, when you press MENU/SELECT  
in Step 5, the screen shows DIRECTORY EMPTY.  
If the speed dial location you selected is occupied, the  
new directory entry you selected replaces the old one.  
Take caution not to replace entries you do not wish to  
delete from the speed dial locations.  
30  
 
   
Directory  
Dial a speed dial number  
1. Press and hold a dialing key (0 through 9) to display the desired speed dial  
when the handset is not in use.  
2. Press  
/FLASH or  
to dial the displayed telephone number. When the speed  
dial location is empty, the screen shows the speed dial list. See Store a  
speed dial entry on page 30 to add a new entry.  
Delete a speed dial entry  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to scroll to select >DIRECTORY, then press MENU/SELECT.  
3. Press or to select >SPEED DIAL, then press MENU/SELECT.  
4. Press or to choose the desired speed dial location, then press  
MUTE/DELETE. <EMPTY> appears and you hear a confirmation tone.  
Deleting the speed dial entries does not affect the entries in the directory.  
31  
 
 
Caller ID  
About caller ID  
This product supports caller ID service offered by most telephone service  
providers. Caller ID allows you to see the name, number, date and time of calls.  
The available caller ID information will appear after the first or second ring.  
Information about caller ID with call waiting  
Caller ID with call waiting lets you see the name and telephone number of the  
caller before answering the call, even while on another call.  
It may be necessary to change your telephone service to use this feature.  
Contact your telephone service provider if:  
You have both caller ID and call waiting, but as separate services (you may  
need to combine these service).  
You have only caller ID service, or only call waiting service.  
You do not subscribe to caller ID or call waiting service.  
There may be fees for caller ID services. In addition, services may not be  
available in all areas.  
This product can provide information only if both you and the caller are in areas  
offering caller ID service and if both telephone service provider use compatible  
equipment. The time and date are sent by the telephone service provider along  
with the call information.  
The caller ID information may not be available for every incoming call. The callers  
may intentionally block their names and /or telephone numbers.  
You can use this product with regular caller ID service, or you can use this  
product’s other features without subscribing to either caller ID or combined  
caller ID with call waiting service.  
32  
 
 
Caller ID  
Call log  
If you subscribe to caller ID service, information about each caller will appear  
after the first or second ring. If you answer a call before the caller information  
appear on the screen, it will not be saved in the call log.  
The call log stores up to 50 entries. Each entry has up to 24 digits for the  
phone number and 15 characters for the name. If the phone number has more  
than 15 digits, only the last 15 digits appear. If the name has more than 15  
characters, only the first 15 characters are shown and saved in the call log.  
Call log entries are shared by all system handsets. Any modifications made on  
one handset apply to all.  
You can review, redial, and copy an entry into the directory.  
Entries appear in reverse chronological order.  
When the call log is full, the oldest entry is deleted to make room for new  
incoming call information.  
XX MISSED CALLS shows when there are new call log entries that have not  
been reviewed.  
CALL LOG EMPTY shows when you access the call log without records.  
Only one handset can review the call log at a time. If a handset tries to enter  
the call log while another handset is already in it, its screen displays  
NOT AVAILABLE AT THIS TIME.  
For call log entries with numbers between 16 and 24 digits, in order to view  
the entire number, you must save the entry to the directory (see page 35).  
If the phone number has more than 24 digits, it will not be saved or shown in  
the call log.  
33  
 
 
Caller ID  
Missed call indicator  
When there are calls that have not been reviewed, the idle handset shows  
XX MISSED CALLS.  
Each time you review a call log entry marked NEW, the number of missed calls  
decrease by one.  
When you have reviewed all the missed calls, the missed calls indicator no  
longer shows.  
If you do not want to review the missed calls one by one, press and hold  
OFF/CANCEL on an idle handset to erase the missed call indicator. All entries  
are then considered old and kept in the call log.  
Memory match  
When the incoming telephone number matches the last seven digits of a  
telephone number in your directory, the screen displays the stored name of the  
directory entry.  
For example, if Linda Jones calls, her name appears as Linda if this is how you  
entered into your directory.  
The number shown in the call log is in the format sent by the telephone service  
provider. The telephone service provider usually delivers ten-digit telephone  
numbers (area code plus telephone number). If the last seven digits of the  
incoming telephone number does not match a number in your directory, the  
name appears as it is delivered by the telephone service provider.  
Review and dial from the call log  
1. When a handset is in idle mode, press CID to review the call log in reverse  
chronological order.  
-OR-  
Press MENU/SELECT. Press or to scroll to >CALL LOG, then press  
MENU/SELECT twice.  
2. Press or to browse.  
3. Press  
/FLASH or  
to dial the displayed telephone number from the call log.  
34  
 
   
Caller ID  
View dialing options  
Although the call log entries received have 10 digits (the area code plus the  
seven-digit number), in some areas, you may dial only the seven digits, or 1 plus  
the seven digits, or 1 plus the area code plus the seven digits. You may change  
the number of digits that you dial from or store in  
the directory.  
Mike Smith  
800-595-9511  
While reviewing the call log, press # (pound key)  
repeatedly to show different dialing options for local  
and long distance numbers before dialing or saving  
the telephone number in the directory.  
Press #  
Press #  
Press #  
Press #  
-OR-  
1-800-595-9511  
595-9511  
Press 1 repeatedly if you need to add or remove 1  
in front of the telephone number before dialing or  
saving it in the directory.  
When the number is shown in the correct format for  
dialing, press  
the displayed number.  
1-595-9511  
800-595-9511  
1-800-595-9511  
800-595-9511  
Press 1  
Press 1  
/FLASH or  
on the handset to dial  
If you do not need to dial the area code for local calls, make sure to program  
your home area code (see page 17).  
Save a call Iog entry to the directory  
1. Select a desired entry in the call log (see Review and dial from the call log  
on page 34).  
2. Follow Step 2 to Step 6 in Create a new directory entry on page 28.  
If the telephone number has more than 15 digits, only the last 15 digits appear  
in the call log. The telephone can still save all digits (up to 24 digits) of that call  
log entry in the directory.  
35  
 
     
Caller ID  
Delete from the call log  
To delete one entry:  
1. When in the call log, press or to browse.  
2. Press MUTE/DELETE to delete the selected entry. The screen displays  
DELETING... and then you hear a confirmation tone.  
To delete all entries:  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to select >CALL LOG, then press MENU/SELECT.  
3. Press or to select >DEL ALL CALLS, then press MENU/SELECT. The  
screen shows DELETE ALL CALLS?  
4. Press MENU/SELECT to save. The screen shows DELETING... and then you  
hear a confirmation tone.  
Call log display screen messages  
Displays:  
When:  
The caller is blocking the name information.  
PRIVATE NAME  
PRIVATE NUMBER  
PRIVATE CALLER  
UNKNOWN NAME  
UNKNOWN NUMBER  
UNKNOWN CALLER  
The caller is blocking the telephone number.  
The caller is blocking the name and telephone number.  
The caller’s name is unavailable.  
The caller’s telephone number is unavailable.  
No call information is available about this caller.  
It is a long distance call.  
LONG DISTANCE  
-OR-  
L(before the caller’s  
number)  
36  
 
 
Answering system settings  
Answering system setup  
Use the answering system menu of a system handset to turn on or off the  
answering system or message alert tone, set up the announcement message,  
activate the call screening, or change the number of rings, remote access code  
and message recording time.  
You can turn the answering system on or off from either the handset or the  
telephone base, but you can only use the handset to change other answering  
system settings.  
Answer on/off  
The answering system must be turned on to answer and  
record messages.  
When the answering system is turned on, the  
/ANS ON/OFF light on the telephone base turns on and  
ANS ON displays on the handset.  
To turn on or off with the telephone base:  
Press /ANS ON/OFF to turn the built-in answering system on  
HANDSET 1  
or off. When the answering system is turned on, it announces,  
Calls will be answered.” When the answering system is turned  
off, it announces, “Calls will not be answered.”  
ANS ON  
3:15PM  
12/25  
To turn on or off with the handset:  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to select >ANSWERING SYS, then press MENU/SELECT.  
3. Press or to select >ANSWER ON/OFF, then press MENU/SELECT.  
4. Press or to choose ON or OFF, then press MENU/SELECT to save. You  
hear a confirmation tone.  
You cannot turn the answering system on or off while a handset is on a call or  
the telephone base is playing messages.  
Announcement  
The telephone is preset with a greeting that answers calls with “Hello, please  
leave a message after the tone.” You can use this preset announcement, or  
replace it with your own.  
37  
 
   
Answering system settings  
Record a new announcement  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to scroll to >ANSWERING SYS, then press MENU/SELECT.  
3. Press MENU/SELECT to choose >ANNOUNCEMENT. The system announces,  
To play, press 2. To record, press 7.”  
4. Press 7. The system announces, “Record after the tone. Press 5 when you are done.”  
5. After the tone, face and speak towards the handset microphone to record your  
announcement.  
6. Press 5 when you finish the recording. The handset plays back the  
recorded announcement.  
Your announcement can be up to 90 seconds in length. The system does not  
record any announcement shorter than two seconds.  
Play the announcement  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to scroll to >ANSWERING SYS, then press MENU/SELECT.  
3. Press MENU/SELECT to choose >ANNOUNCEMENT. The system announces,  
To play, press 2. To record, press 7.”  
4. Press 2 to play the current announcement from the speakerphone.  
Press /VOLUME to decrease or /VOLUME to increase the  
listening volume.  
Press to switch between the speakerphone and the handset earpiece.  
Delete your announcement  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to select >ANSWERING SYS, then press MENU/SELECT.  
3. Press MENU/SELECT to select >ANNOUNCEMENT.  
4. The handset announces, “To play, press 2. To record, press 7and the screen  
displays 2-PLAY 3-DELETE 5-STOP 7-RECORD. Press 3 or  
MUTE/DELETE to delete your own recorded announcement. The handset  
announces, “Announcement deleted.”  
When your announcement is deleted, calls are answered with the  
default announcement.  
38  
 
   
Answering system settings  
Call screening  
You can listen at the telephone base to a caller leaving a message. If you want to  
turn off the call screening feature, use a system handset to turn this feature off.  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to select >ANSWERING SYS, then press MENU/SELECT.  
3. Press or to select >ANS SYS SETUP, then press MENU/SELECT.  
4. Press MENU/SELECT to select >CALL SCREENING.  
5. Press or to choose ON or OFF, then press MENU/SELECT to save. You  
hear a confirmation tone.  
Number of rings  
You can set the answering system to answer an incoming call after two, three, four,  
five, six rings; or toll saver. With toll saver selected, the answering system answers  
a call after two rings if you have new messages, and after four rings when there are  
no new messages. This feature allows you to check for new messages and avoid  
paying long distance charges if you are calling from out of your local area.  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to scroll to >ANSWERING SYS, then press MENU/SELECT.  
3. Press or to scroll to >ANS SYS SETUP, then press MENU/SELECT.  
4. Press or to scroll to ># OF RINGS, then press MENU/SELECT.  
5. Press or to scroll and choose among 2, 3, 4, 5, 6 or TOLL SAVER.  
6. Press MENU/SELECT to save. You hear a confirmation tone.  
Remote access code  
A two-digit security code is required to access the answering system remotely from  
any touch-tone telephone. The default code is 19. You can set the code from 00 to 99.  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to select >ANSWERING SYS, then press MENU/SELECT.  
3. Press or to select >ANS SYS SETUP, then press MENU/SELECT.  
4. Press or to select >REMOTE CODE, then press MENU/SELECT.  
5. Press the dialing keys (0-9) to enter the code or or to select from 00 to 99,  
then press MENU/SELECT to save your selection. You hear a confirmation tone.  
39  
 
 
Answering system settings  
Message alert tone  
When the message alert tone is turned on and you have new message(s), the  
telephone base beeps every 10 seconds. Unless you change it, the message  
alert tone is set to off.  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to select >ANSWERING SYS, then press MENU/SELECT.  
3. Press or to select >ANS SYS SETUP, then press MENU/SELECT.  
4. Press or to select >MSG ALERT TONE, then press MENU/SELECT.  
5. Press or to choose ON or OFF, then press MENU/SELECT to save your  
selection. You hear a confirmation tone.  
The answering system must be turned on for the message alert tone  
to function.  
Press any key on the telephone base (except /FIND HANDSET) to  
temporarily silence the message alert tone.  
Recording time  
You can set the recording time for each incoming message.  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to select >ANSWERING SYS, then press MENU/SELECT.  
3. Press or to select >ANS SYS SETUP, then press MENU/SELECT.  
4. Press or to select >RECORDING TIME, then press MENU/SELECT.  
5. Press or to choose from 3 MINUTES, 2 MINUTES or 1 MINUTE, then  
press MENU/SELECT to save. You hear a confirmation tone.  
40  
 
 
Answering system operation  
Answering system and voicemail indicators  
Your telephone has separate indicators for two different types of voice  
messages: those left on its built-in answering system and those left at your  
service provider’s (fees may apply). Your telephone’s built-in answering system  
messages and voicemail messages are separate. Each alerts you to new  
messages differently.  
If XX NEW MESSAGES and  
display on the handset and the message  
window on the telephone base flashes, there are new messages recorded  
on the built-in answering system. Press MENU/SELECT twice on the handset  
(page 44) or /PLAY/STOP on the telephone base (page 44) to listen.  
If NEW VOICEMAIL and  
display on the handset, your telephone service  
provider is indicating that it has new voicemail for you. To listen to your  
voicemail, you typically dial an access number provided by your telephone  
service provider, followed by security code or PIN.  
Some service providers bundle or combine multiple services like voicemail and  
call waiting, so you may not be aware that you have voicemail. To check what  
services you have and how to access them, contact your telephone service provider.  
To use your voicemail service rather than your answering system, turn off  
your answering system. To use your answering system rather than your  
voicemail service, contact your telephone service provider to deactivate  
your voicemail service.  
Using the answering machine and voicemail together  
You can also use your telephone answering system and voicemail together by  
setting your built-in answering system to answer before voicemail answers as  
described below. To learn how to program your voicemail settings, contact your  
telephone service provider. Then, if you are on a call, or if the answering system  
is busy recording a message and you receive another call, the second caller can  
leave a voicemail message.  
Set your answering system to answer calls at least two rings earlier than your  
voicemail is set to answer. For example, if your voicemail answers after six rings,  
set your answering system to answer after four rings. Some voicemail providers  
may program the delay before answering calls in seconds instead of rings. In this  
case, allow six seconds per ring when determining the appropriate setting.  
41  
 
   
Answering system operation  
Voice prompts  
The system provides voice prompts to guide you through recording  
announcement and remote access.  
Message capacity  
The answering system can record up to 99 messages, depending on the length  
of each message. Individual messages can be up to three minutes see page 40  
to change the length. The total recording time for the announcement, messages  
and memos is approximately 14 minutes. The actual recording time depends on  
individual message characteristics. Messages remain available for replay until  
you delete them.  
If the memory is full, the answering system announces, “Memory is full.” The  
number of messages and F flash alternately in the message window, and  
REC MEM FULL appears on the handset. You must delete some messages  
before recording new ones.  
Answering system new message indication  
When there are new message (including memos),  
HANDSET 1  
2 NEW MESSAGES  
XX NEW MESSAGES and  
display on handset, and the  
message window on the telephone base flashes. When you  
are reviewing a new message, displays on the handset.  
3:15PM  
12/25  
If the message alert tone is turned on, the telephone base  
beeps every 10 seconds when there are new messages.  
Call screening at the telephone base  
If the answering system and call screening are on (see Call screening on page 39),  
the announcement and the incoming message broadcast at the telephone base when  
a call is answered by the answering system.  
Options while recording a message:  
Press /VOL or /VOL on the telephone base to adjust the call  
screening volume.  
Press /PLAY/STOP to temporarily turn on or off call screening.  
Press /VOL to temporarily turn on call screening when it is set to off.  
42  
 
   
Answering system operation  
Call screening at the handset  
If the answering system is on, the announcement and the incoming message  
broadcast at the telephone base when a call is answered by the answering system.  
At the same time, the handset shows TO SCREEN CALL, PRESS [SELECT].  
Press MENU/SELECT to screen the call on your handset. The handset shows  
the caller’s information. If you do not subscribe to caller ID service, the handset  
shows SCREENING...  
Call screening setting has no effect on the call screening at the handset.  
Call intercept  
While call screening, you can press  
recording and speak to the caller.  
/FLASH or  
on the handset to stop  
Message playback  
You can use either a handset or the telephone base to play messages. If there are  
new messages, the system plays back only the new messages (oldest first). If there  
are no new messages, the system plays back all old messages (oldest first).  
When playback begins, the total number of messages is announced. Before  
each message playback, you hear the day and time it was received. After the last  
message is played, you hear “End of messages.”  
Only one handset or the telephone base can access the answering system at  
a time.  
During message playback, if there is an incoming call or another handset  
makes a call, message playback will be stopped.  
43  
 
 
Answering system operation  
Message playback (continued)  
To play messages with the telephone base:  
Press  
/PLAY/STOP when the telephone is not in use.  
Options during playback:  
Press /VOL or /VOL to adjust the speaker volume.  
Press /SKIP to skip to the next message.  
Press /REPEAT to repeat the message currently playing. Press  
/REPEAT twice to listen to the previous message.  
Press X/DELETE to delete the current message. The system advances to the  
next message.  
Press /PLAY/STOP to stop.  
When there are no messages in the answering system, the handset shows  
NO MESSAGE and announces, “You have no message.”  
To play messages with a handset:  
Press MENU/SELECT twice when the telephone is not in use.  
The screen displays 3-DELETE 5-STOP 4-REPEAT 6-SKIP  
and the handset announces the total number of messages.  
3-DELETE 5-STOP  
4-REPEAT 6-SKIP  
1/13  
Options during playback:  
3:15PM  
Press /VOLUME to decrease or /VOLUME to increase the  
message playback volume.  
Press to switch between the speakerphone and the handset.  
Press 3 or MUTE/DELETE to delete the message. The handset announces,  
Message deleted.”  
Press 5 to stop the playback.  
Press 4 to repeat the message currently playing. Press 4 twice to listen to the  
previous message.  
Press 6 to skip to the next message.  
44  
 
     
Answering system operation  
Delete all old messages  
To delete all old messages with the telephone base:  
1. Press X/DELETE on the telephone base. The system announces, “To delete  
all old messages, press DELETE again.”  
2. Press X/DELETE within three seconds. The system announces, “All old  
messages deleted.”  
To delete all old messages with a handset:  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to scroll to >ANSWERING SYS, then press MENU/SELECT.  
3. Press or to scroll to >DELETE ALL OLD.  
4. Press MENU/SELECT. The screen shows DELETE ALL OLD MESSAGES?  
5. Press MENU/SELECT. The screen shows DELETING... and then  
ALL OLD MSGS DELETED! with a confirmation tone.  
If there are no old messages and you press X/DELETE twice on the telephone  
base, the system announces, “You have no old message.” On the handset,  
when you select DELETE ALL OLD, the screen shows NO MESSAGE.  
Only old messages can be deleted.  
45  
 
   
Answering system operation  
Record, play or delete memos  
Memos are messages you record yourself. They are saved, played back and  
deleted exactly like incoming messages. You can record a memo as a reminder  
to yourself, or leave a message for someone else using the same telephone.  
1. Press MENU/SELECT when the handset is not in use.  
2. Press or to scroll to >ANSWERING SYS, then press MENU/SELECT.  
3. Press or to scroll to >RECORD MEMO.  
4. Press MENU/SELECT. The system announces, “Record after the tone.  
Press 5 when you are done.”  
5. Speak towards the handset microphone after a long beep. You can record a  
memo up to three minutes. Memos shorter than two seconds are not recorded.  
6. Press 5 to stop recording. The system announces, “Recorded.”  
If you record a memo when the answering system memory is full, “Memory is  
full ” will be announced.  
When the answering system has less than three minutes of recording time  
left, “Less than three minutes to record,” is announced at the telephone base  
and the handset displays REC MEM LOW.  
46  
 
 
Answering system operation  
Message window displays  
The message window on the telephone base displays the total number of  
messages. See the table below for other message window displays.  
Window display  
Description  
No messages.  
0
The total number of old messages recorded.  
1-99  
The current message number during old message playback.  
When time and date are not set, it flashes the total number  
of new messages recorded, or the total number of old  
messages recorded.  
0-99(flashing)  
The telephone base may have lost and regained power. The  
clock needs to be set.  
The answering system memory is full with total number of  
messages recorded.  
1-99&F (alternating)  
The telephone base speaker volume level while adjusting.  
The telephone base ringer level while adjusting.  
1-8  
0-6  
- -  
The answering system is being programmed by a  
system handset.  
The answering system is answering a call, or recording a  
memo or announcement.  
The answering system is being accessed remotely.  
When the memory is full, the answering system answers incoming calls after  
10 rings and announces, “Memory is full. Enter your remote access code.”  
47  
 
   
Answering system operation  
Remote access  
A two-digit security code is required to access the answering system remotely  
from any touch-tone telephone. The preset code is 19; see Remote access  
code on page 39 to change it.  
To remotely access the answering system:  
1. Dial your telephone number from any touch-tone telephone.  
2. When the answering system answers, enter the two-digit remote access code.  
3. Then you can enter one of the following remote commands.  
Command  
Function  
1
2
3
Play all messages.  
Play new messages.  
Delete a message (during playback).  
Delete all old messages.  
33  
4
Repeat the current message (during playback).  
Stop.  
5
*5  
6
Hear a list of remote commands.  
Skip to the next message (during playback).  
Record an announcement.  
End the call.  
*7  
8
0
Turn the answering system on or off.  
4. Hang up or press 8 to end the call.  
If you do not press any keys after you enter the remote access code, all new  
messages play. If there are no new messages, all old messages play.  
Once the new messages have played, the telephone announces the help  
menu options. If you do not press any key within 20 seconds, the remote  
access call automatically disconnects.  
When the answering system is turned off, the telephone answers after  
10 rings, and announces, “Please enter your remote access code.”  
48  
 
 
Appendix  
Handset display screen messages  
There are no call log entries.  
CALL LOG EMPTY  
You are calling another handset.  
CALLING HANDSET X  
(for models with three or more  
handsets)  
CALLING OTHER HANDSET  
(for models with two handsets)  
You have transferred an outside call to another  
cordless handset.  
CALL TRANSFERRED  
There are no directory entries.  
DIRECTORY EMPTY  
DIRECTORY FULL  
The directory is full. You cannot save any new entries  
unless you delete some current entries.  
You have just ended a call.  
Another handset is calling.  
ENDED  
HANDSET X IS CALLING  
(for models with three or more  
handsets)  
OTHER HANDSET IS  
CALLING  
(for models with two handsets)  
There is a call coming in.  
INCOMING CALL  
INTERCOM  
The handset is on an intercom call.  
The intercom call has just ended.  
INTERCOM ENDED  
INTERCOM TO:  
You have started the intercom process, and need to enter  
the number of the handset you wish to call.  
You have started transferring a call, and need to enter the  
desired handset number.  
An extension telephone on the same line or one of the  
handset is in use.  
LINE IN USE  
The battery needs to be charged.  
Mute is off so the other party can hear your voice.  
The microphone is off.  
LOW BATTERY  
MICROPHONE ON  
MUTED  
49  
 
 
Appendix  
Handset display screen messages  
The telephone number you have entered is already stored  
in the directory.  
NUMBER ALREADY SAVED  
NEW VOICEMAIL  
There are new voicemail messages from your telephone  
service provider.  
You place the handset in the telephone base or charger  
without installing a battery in that handset.  
NO BATTERY  
There is no telephone line connected.  
NO LINE  
There are no messages in the answering system.  
NO MESSAGE  
Someone else is already using the directory, speed dial list,  
call log or answering system.  
NOT AVAILABLE  
AT THIS TIME  
The handset has lost communication with the  
telephone base.  
OUT OF RANGE OR  
NO PWR AT BASE  
The telephone base is paging all handsets.  
The handset is on a call.  
**PAGING**  
PHONE  
The battery is very low. The handset should be placed in  
the telephone base or charger for charging.  
PLACE IN CHARGER  
The answering system memory is full.  
REC MEM FULL  
REC MEM LOW  
The answering system has less than three minutes of  
recording time left.  
The ringer is muted temporarily during an incoming call.  
The entry has been saved in the directory.  
RINGER MUTED  
SAVED  
The handset speakerphone is in use.  
SPEAKER  
Failed intercom or two handsets are already on a call.  
Communication between the handset and the telephone  
base is lost during a call.  
UNABLE TO CALL.  
TRY AGAIN  
There are XX new calls in the caller ID history.  
XX MISSED CALLS  
XX NEW MESSAGES  
There are XX new messages in the answering system.  
50  
 
Appendix  
Handset and telephone base indicators  
Handset lights  
On when the handset speakerphone is in use.  
CHARGE  
On when the handset is charging in the telephone base or charger.  
Telephone base lights  
IN USE  
On when the telephone line is in use.  
On when the answering system is answering a call.  
On when you are registering a handset.  
Flashes quickly when there is an incoming call.  
Flashes when another telephone sharing the same line is in use.  
Flashes when you are deregistering all handsets.  
On when the answering system is turned on.  
/ANS ON/OFF  
Handset icons  
Battery status - flashes when the battery is low and needs charging.  
Battery status - animates when the battery is charging.  
The speakerphone is in use.  
The handset ringer is turned off.  
New voicemail - indicates you have received new voicemail message(s)  
from the telephone service provider.  
ANS ON  
The answering system is turned on.  
There are new answering system messages.  
NEW  
New call log entries - indicates you have new missed call(s) in the  
call log.  
MUTE  
The microphone is muted.  
The message number currently playing and total number of  
messages recorded.  
1/13  
51  
 
 
Appendix  
Battery  
It takes up to 10 hours for the battery to be fully charged. When it is fully charged,  
you can expect the following performance:  
Operation  
Operating time  
Up to seven hours  
Up to four hours  
Up to five days  
While in handset use (talking*)  
While in speakerphone mode (talking*)  
While not in use (standby**)  
*Operating times vary depending on your actual use and the age of the battery.  
**Handset is not charging or in use.  
The battery needs charging when:  
A new battery is installed in the handset.  
The handset beeps.  
A battery is properly installed and the screen is blank.  
LOW BATTERY or PLACE IN CHARGER shows on the handset screen.  
CAUTION:  
To reduce the risk of fire or injury, read and follow these instructions:  
Use only the battery(ies) provided or equivalent. To order a replacement, visit our  
Do not dispose of the battery(ies) in a fire. Check with local waste management codes  
for special disposal instructions.  
Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may  
cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.  
Exercise care in handling batteries in order not to create a short circuit with  
conductive materials.  
Charge the batteries provided with or identified for use with this product only in  
accordance with the instructions and limitations specified in this manual.  
Observe proper polarity orientation between the battery and metallic contacts.  
To prevent fire or shock hazard, do not expose this product to water or any type  
of moisture.  
52  
 
 
Appendix  
Expand your telephone system  
The handsets provided with your telephone system are already registered. Each  
handset is assigned a number that show on the handset display. Additional  
handsets registered to the telephone system are assigned in sequential order.  
For instance, if the telephone system already has HANDSET 1 and  
HANDSET 2, the new registered handset is assigned HANDSET 3. This  
telephone system accommodates up to five handsets.  
Add and register a handset (optional)  
You can add new handsets (CS6409, purchased separately) to your telephone  
system. Each handset must be registered with the telephone base before use.  
When first purchased, each expansion handset shows 1.PRESS FIND HS ON  
BASE 4 SEC and 2.THEN PRESS # ON HANDSET alternately. You may need  
to charge the handset before registering to the telephone base. For more details  
on battery charging, see the table on page 4.  
To register a handset:  
1. Place the unregistered handset in the telephone base or charger. If  
1.PRESS FIND HS ON BASE 4 SEC and 2.THEN PRESS # ON HANDSET  
do not appear alternately on the handset screen after a few seconds, remove  
the handset and place it in the telephone base or charger again.  
2. On the telephone base, press and hold /FIND HANDSET  
for about four seconds until the red IN USE light on the  
telephone base turns on.  
3. On the handset, press # (pound key) and the handset  
shows REGISTERING..... PLEASE WAIT. The handset  
shows HANDSET REGISTERED and you hear a beep  
when the registration process completes. It takes about  
60 seconds to complete.  
If the registration fails, the handset shows REGISTRATION FAILED and  
then 1.PRESS FIND HS ON BASE 4 SEC and 2.THEN PRESS # ON  
HANDSET alternately. Remove the handset from the telephone base and  
place it back in. Try the registration process again.  
You cannot register a handset if any other system handset is in use.  
To reset the telephone, unplug the power and the battery for a few seconds  
then plug them back in.  
Only one handset can register to the telephone base at a time.  
53  
 
 
Appendix  
Replace a handset  
If you want to replace a handset or reassign the designated handset number of  
a registered handset, you must deregister all the handsets and then individually  
register each handset.  
To make deregistration easier, read all of the instructions below before you begin.  
To deregister all handsets:  
1. Press and hold /FIND HANDSET on the telephone base for about 10 seconds  
until the IN USE light on the telephone base turns on and starts to flash.  
2. Press and release /FIND HANDSET again. You must press  
/FIND HANDSET while the IN USE light is still flashing. The IN USE light  
flashes for approximately five seconds. If the light stops flashing, start again at  
Step 1.  
3. All handsets show 1.PRESS FIND HS ON BASE 4 SEC and 2.THEN PRESS  
# ON HANDSET alternately when the deregistration process completes. The  
deregistration process takes about 10 seconds to complete.  
If deregistration fails, you may need to reset the telephone and try again.  
To reset:  
1. Pick up the registered handset and then press  
/FLASH.  
2. Press OFF/CANCEL and place the handset back in the telephone base.  
-OR-  
Unplug the power from the telephone base, then plug it back in.  
You cannot deregister handsets if any other system handset is in use.  
54  
 
 
Appendix  
Troubleshooting  
If you have difficulty with your telephone, please try the suggestions below.  
1 (800) 267-7377.  
My telephone does not work at all.  
Make sure the battery is installed and charged correctly (pages 3-5). For optimum daily  
performance, return the handset to the telephone base or charger after use.  
Make sure that the power adapter is securely plugged into an outlet not controlled by a  
wall switch.  
Make sure the telephone line cord is plugged firmly into the telephone base and the  
telephone wall jack.  
Unplug the electrical power to the telephone base. Wait for approximately 15 seconds,  
then plug it back in. Allow up to one minute for the cordless handset and telephone  
base to synchronize.  
Charge the battery in the handset for up to 10 hours.  
If the battery is completely depleted, it may take up to 30 minutes to charge the handset  
before LOW BATTERY appears on the screen (page 5).  
Remove and install the battery again. If that still does not work, it may be necessary to  
purchase a new battery.  
Disconnect the telephone base from the telephone wall jack and plug in a working  
telephone. If the other telephone does not work, the problem is probably in the wiring or  
the local telephone service. Contact your telephone service provider.  
There is no dial tone.  
Try all the above suggestions.  
Move the cordless handset closer to the telephone base. It may be out of range.  
The telephone line cord may be defective. Install a new telephone line cord.  
Disconnect the telephone base from the telephone wall jack and connect a different  
telephone. If there is no dial tone on this telephone either, the problem is in your wiring  
or local telephone service. Contact your telephone service provider (charges may apply).  
If you have changed your telephone service to digital service from a cable company or  
a VoIP service provider, the telephone line may need to be rewired to allow all existing  
telephone jacks to work. Contact your service provider for more information.  
I cannot dial out.  
Try all the above suggestions.  
Make sure there is a dial tone before dialing. It is normal if the handset takes a second  
or two to synchronize with the telephone before producing a dial tone. Wait an extra  
second before dialing.  
55  
 
 
Appendix  
Troubleshooting  
If other telephones in your home are having the same problem, the problem is in the  
wiring or local telephone service. Contact your telephone service provider (charges  
may apply).  
Eliminate any background noise. Mute the cordless handset before dialing, or dial from  
another room in your home with less background noise.  
If you have changed your telephone service to digital service from a cable company or  
a VoIP service provider, the telephone line may need to be rewired to allow all existing  
telephone jacks to work. Contact your service provider for more information.  
1.PRESS FIND HS ON BASE 4 SEC and 2.THEN PRESS # ON HANDSET  
appear alternately on the handset and it does not work at all.  
The handset may be deregistered from the telephone base. Refer to Add and register  
a handset (optional) on page 53 to register the handset to the telephone base.  
LOW BATTERY shows on the handset screen.  
Place the handset in the telephone base or charger for recharging.  
Remove and install the battery again and use it until fully depleted, then charge the  
handset in the telephone base or charger for up to 10 hours.  
If the above measures do not correct the problem, replace the battery.  
The battery does not charge in the handset or the handset battery does not  
accept charge.  
Make sure the handset is placed in the telephone base or charger correctly. The  
CHARGE light on the handset should be on.  
Remove and install the battery again, then charge for up to 10 hours.  
If the handset is in the telephone base or charger but CHARGE light on the handset is  
not on, refer to The CHARGE light is off below.  
If the battery is completely depleted, it may take up to 30 minutes to charge the handset  
before LOW BATTERY appears on the screen (page 5).  
Purchase a new battery. Refer to Battery installation (page 3).  
The CHARGE light is off.  
Clean the charging contacts on the handset and telephone base each month with a  
pencil eraser or a dry non-abrasive fabric.  
Make sure the power adapter and telephone line cord are plugged in correctly and  
securely (page 2).  
Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to  
one minute for the handset and telephone base to reset.  
56  
 
Appendix  
Troubleshooting  
The telephone does not ring when there is an incoming call.  
Make sure the handset ringer volume is not set to off (page 13) and the telephone base  
ringer volume is not set to zero (page 12).  
Make sure the telephone line cord and power adapter are plugged in properly (page 2).  
The handset may be too far from the telephone base. Move it closer to the  
telephone base.  
There may be too many extension phones on the telephone line to allow all of them to  
ring simultaneously. Unplug some of them.  
If other telephones in your home are having the same problem, the problem is in the  
wiring or local service. Contact your telephone service provider.  
Other electronic products such as HAM radios and other DECT phones can cause  
interference with your cordless phone. Try installing your phone as far away as possible  
from these types of electronic devices.  
Test a working telephone at the telephone wall jack. If another telephone has the same  
problem, the problem is in the telephone wall jack. Contact your telephone  
service provider.  
The telephone line cord may be defective. Install a new telephone line cord.  
Remove and install the battery again, and place the handset in the telephone base  
or charger.  
Wait for the handset to synchronize with the telephone base. Allow up to one minute for  
this to take place.  
My handset beeps and is not performing normally.  
Make sure the power cord is securely plugged into the telephone base. Plug the  
telephone base into a different working electrical outlet not controlled by a wall switch.  
Move the handset closer to the telephone base. It may be out of range.  
Reset the telephone base by unplugging the electrical power to the base. Wait for  
15 seconds and plug it back in again. Allow up to one minute for the cordless handset  
and telephone base to synchronize.  
Other electronic products such as HAM radios and other DECT phones can cause  
interference with your cordless phone. Try installing your phone as far away as possible  
from these types of electronic devices.  
57  
 
Appendix  
Troubleshooting  
There is interference during a telephone conversation. My calls fade out  
when I am using the cordless handset.  
The handset may be out of range. Move it closer to the telephone base.  
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through  
your telephone line, you must install a DSL filter between the telephone line cord and  
the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL  
interference. Contact your DSL service provider for more information about DSL filters.  
Appliances or other cordless telephones plugged into the same circuit as the telephone  
base can cause interference. Try moving the appliance or telephone base to  
another outlet.  
Other electronic products such as HAM radios and other DECT phones can cause  
interference with your cordless phone. Try installing your phone as far away as possible  
from these types of electronic devices.  
If your telephone is plugged in with modem or a surge protector, plug the telephone  
(or modem/surge protector) into a different location. If this does not solve the problem,  
relocate your telephone or modem farther apart from each other, or use a different  
surge protector.  
The location of your telephone base can impact the performance of your cordless  
phone. For better reception, install the telephone base in a centralized location within  
your home or office, away from walls or other obstructions. In many environments,  
elevating the telephone base improves overall performance.  
Disconnect the telephone base from the telephone wall jack and plug in a corded  
telephone. If calls are still not clear, the problem is probably in the wiring or local  
service. Contact your telephone service provider (charges may apply).  
If other telephones in your home are having the same problem, the problem is in the  
wiring or local telephone service. Contact your telephone service provider (charges  
may apply).  
I hear other calls when using the telephone.  
Disconnect the telephone base from the telephone wall jack. Plug in a different  
telephone. If you still hear other calls, the problem is probably in the wiring or local  
service. Contact your telephone service provider.  
I hear noise on the cordless handset and the keys do not work.  
Make sure the telephone line cord is plugged in securely.  
58  
 
Appendix  
Troubleshooting  
REGISTRATION FAILED appears on the handset.  
Only one handset can be registered at a time. If you have multiple handsets to register,  
please follow the instructions on page 53 for the first handset. Once a handset has been  
successfully registered, repeat the steps for each handset that needs to be registered.  
Make sure that the telephone base and handset(s) are in idle mode when registering  
a handset.  
Follow the steps on page 62 for the common cure for electronic equipment, then try  
again to register a handset.  
My caller ID features are not working properly.  
Caller ID is a subscription service. You must subscribe to this service from your  
telephone service provider for this feature to work on your telephone.  
The caller may not be calling from an area which supports caller ID.  
Both your and your caller’s telephone service providers must use equipment compatible with  
the caller ID service.  
The caller ID information shows after the first or second ring.  
If you subscribe to high-speed Internet service (DSL - digital subscribe line) through  
your telephone line, you must install a DSL filter between the telephone line cord and  
the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL  
interference. Contact your DSL service provider for more informaton about DSL filters.  
The telephone does not receive caller ID or the telephone does not show  
caller ID during call waiting.  
Make sure you subscribe to caller ID with call waiting features provided by your  
telephone service provider.  
The caller may not be calling from an area which supports caller ID.  
Both your and your caller’s telephone service providers must use equipment compatible  
with caller ID service.  
If you subscribe to high-speed Internet service (DSL - digital subscribe line) through  
your telephone line, you must install a DSL filter between the telephone line cord and  
the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL  
interference. Contact your DSL service provider for more informaton about DSL filters.  
Caller ID entries do not match the numbers I need to dial.  
Caller ID service delivers 10 digits (the area code plus the seven -digits number). If you  
need to dial something other than 10 digits, see View dialing options on page 35.  
If you dial seven digits for local calls, you may want to use the home area code  
feature (page 17).  
59  
 
Appendix  
Troubleshooting  
OUT OF RANGE OR NO PWR AT BASE shows in the handset screen.  
The handset may be out of range. Move it closer to the telephone base.  
Make sure the power cord is securely plugged into the telephone base. Use a working  
electrical outlet not controlled by a wall switch.  
Reset your telephone by unplugging the power adapter from the telephone base.  
Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the  
power adapter and reinstall the battery. Place the handset in the telephone base and  
allow up to one minute for the handset and telephone base to synchronize.  
Other electronic products such as HAM radios and other DECT phones can cause  
interference with your cordless phone. Try installing your phone as far away as possible  
from these types of electronic devices.  
NEW VOICEMAIL and  
show on the display and I don’t know why.  
Your telephone has voicemail indication that is separate from the built-in answering  
system. If NEW VOICEMAIL and appear on the display, then your telephone has  
received a signal from your telephone service provider that you have a voicemail  
message waiting for you to retrieve from your telephone service provider. Contact your  
telephone service provider for more information on how to access your voicemail.  
I cannot retrieve voicemail messages.  
Your telephone has both a built-in answering system and voicemail indication. They are  
independent features and each alerts you to new messages differently (see Answering  
system new message indication on page 42). If you subscribe to voicemail service  
from your telephone service provider (charges may apply), contact your telephone  
service provider for more information on how to access your voicemail.  
The answering system does not answer after correct number of rings.  
Make sure the answering system is on. When the answering system is on, ANS ON  
should show on the handset and the /ANSWER ON/OFF light is lit on the telephone base  
(see Answer on/off on page 37).  
If toll saver is selected, the number of rings changes to two when there are new  
messages (see Number of rings on page 39).  
If the memory is full or the answering system is off, the answering system answers after  
10 rings. In some cases, the answering system is affected by the ringing system used  
by the telephone service provider.  
If you subscribe to voicemail service, change the number of rings so that your  
answering system answers before your voicemail answers (see Answering system  
new message indication on page 42). To get help with your voicemail settings, contact  
your telephone service provider.  
60  
 
Appendix  
Troubleshooting  
If there is a fax machine connected to the same telephone line, try disconnecting the  
fax machine. If that solves the problem, consult your fax machine documentation for  
information on compatibility with answering systems.  
The outgoing announcement is not clear.  
When recording the announcement, make sure you speak in a normal tone of voice  
towards the microphone of the handset.  
Make sure there is no background noise when recording.  
The answering system does not record messages.  
Make sure the answering system is on (see Answer on/off on page 37).  
Make sure the memory of the answering system is not full. When the answering machine  
memory is full, it does not record new messages until some old messages are deleted.  
If you subscribe to voicemail service, change the number of ring so that your  
answering system answers before your voicemail answers (see Answering system  
new message indication on page 42). To determine how many rings activate your  
voicemail, contact your telephone service provider.  
If there is a fax machine connected to the same telephone line, try disconnecting the  
fax machine. If that solves the problem, consult your fax machine documentation for  
information on compatibility with answering systems.  
The messages on the answering system are very difficult to hear.  
Press /VOL on the telephone base or /VOLUME on the handset to increase the  
speaker volume.  
The messages on the answering system are incomplete.  
If a caller leaves a very long message, part of it may be lost when the answering system  
disconnects the call after the preset recording time.  
If the memory on the answering system becomes full during a message, the answering  
system stops recording and disconnects the call.  
If the caller’s voice is very soft, the answering system may stop recording and  
disconnect the call.  
The answering system does not respond to remote commands.  
Make sure to enter your remote access code correctly (see Remote access code on  
page 39).  
Make sure you are calling from a touch-tone telephone. When you dial a number, you  
should hear tones. If you hear clicks, the telephone is not a touch-tone telephone and  
cannot active the answering system.  
61  
 
Appendix  
Troubleshooting  
The answering system may not detect the remote access code while your  
announcement is playing. Try waiting until the announcement is over before entering  
the code.  
There may be interference on the telephone line you are using. Press the dialing  
keys firmly.  
I subscribe to a nontraditional telephone service that uses my computer to  
establish connections, and my telephone doesn’t work.  
Make sure your computer is powered on.  
Make sure your Internet connection is working properly.  
Make sure that the software is installed and running for your nontraditional  
telephone service.  
Make sure to plug your USB telephone adapter into a dedicated USB port on your  
computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.  
In a few rare instances, the USB port on your computer may not have enough power. In  
these instances, try using a USB hub with its own external power supply.  
If you are using a firewall, it may prevent access to your nontraditional telephone  
service. Contact your service provider for more information.  
Common cure for electronic equipment.  
If your telephone does not seem to be responding normally, try putting the handset in its  
base. If this does not fix the problem, do the following (in the order listed):  
1. Disconnect the power to the telephone base.  
2. Disconnect the cordless handset battery.  
3. Wait a few minutes before connecting power to the telephone base.  
4. Install the battery again and place the cordless handset in the telephone base  
or charger.  
5. Wait for the cordless handset to synchronize with the telephone base. Allow up to one  
minute for this to take place.  
62  
 
 
Appendix  
Important safety instructions  
When using your telephone equipment, basic safety precautions should always be followed to reduce  
the risk of fire, electric shock and injury, including the following:  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a  
damp cloth for cleaning.  
4. Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or  
swimming pool, or in a wet basement or shower.  
5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.  
6. Slots and openings in the back or bottom of the telephone base and handset are provided for  
ventilation. To protect them from overheating, these openings must not be blocked by placing the  
product on a soft surface such as a bed, sofa or rug. This product should never be placed near  
or over a radiator or heat register. This product should not be placed in any area where proper  
ventilation is not provided.  
7. This product should be operated only from the type of power source indicated on the marking label. If  
you are not sure of the type of power supply in your home or office, consult your dealer or local power company.  
8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.  
9. Never push objects of any kind into this product through the slots in the telephone base or handset  
because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any  
kind on the product.  
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized  
service facility. Opening or removing parts of the telephone base or handset other than specified  
access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can  
cause electric shock when the product is subsequently used.  
11. Do not overload wall outlets and extension cords.  
12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the  
following conditions:  
When the power supply cord or plug is damaged or frayed.  
If liquid has been spilled onto the product.  
If the product has been exposed to rain or water.  
If the product does not operate normally by following the operating instructions. Adjust only those  
controls that are covered by the operation instructions. Improper adjustment of other controls  
may result in damage and often requires extensive work by an authorized technician to restore  
the product to normal operation.  
If the product has been dropped and the telephone base and/or handset has been damaged.  
If the product exhibits a distinct change in performance.  
13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of  
electric shock from lightning.  
14. Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances,  
a spark may be created when the adapter is plugged into the power outlet, or when the handset is  
replaced in its cradle. This is a common event associated with the closing of any electrical circuit.  
The user should not plug the phone into a power outlet, and should not put a charged handset  
into the cradle, if the phone is located in an environment containing concentrations of flammable  
or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment  
could create a fire or explosion. Such environments might include: medical use of oxygen without  
adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural  
gas; etc.  
15. Only put the handset of your telephone next to your ear when it is in normal talk mode.  
16. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The  
prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or  
cabinet outlet.  
SAVE THESE INSTRUCTIONS  
63  
 
   
Appendix  
Precautions for users of implanted cardiac pacemakers  
Cardiac pacemakers (applies only to digital cordless telephones):  
Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary  
evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers.  
Supported by the U.S. Food and Drug Administration, WTR recommends to physicians that:  
Pacemaker patients  
Should keep wireless telephones at least six inches from the pacemaker.  
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket,  
when it is turned ON.  
Should use the wireless telephone at the ear opposite the pacemaker. WTR’s evaluation did not  
identify any risk to bystanders with pacemakers from other persons using wireless telephones.  
Operating range  
This cordless telephone operates with the maximum power allowed by the Federal Communications  
Commission (FCC). Even so, this handset and telephone base can communicate over only a certain  
distance - which can vary with the locations of the telephone base and handset, the weather, and the  
layout of your home or office.  
When the handset is out of range, the handset displays OUT OF RANGE OR NO PWR AT BASE.  
If there is a call while the handset is out of range, it might not ring, or if it does ring, the call might not  
connect well when you press /FLASH. Move closer to the telephone base, then press /FLASH to  
answer the call.  
If the handset moves out of range during a telephone conversation, there might be interference.  
To improve reception, move closer to the telephone base.  
64  
 
 
Appendix  
Maintenance  
Taking care of your telephone  
Your telephone contains sophisticated electronic parts, so it must be treated with care.  
Avoid rough treatment  
Place the handset down gently.  
Save the original packing materials to protect your telephone if you ever need to ship it.  
Avoid water  
Your telephone can be damaged if it gets wet. Do not use the handset in the rain, or handle it with  
wet hands. Do not install the telephone base near a sink, bathtub or shower.  
Electrical storms  
Electrical storms can sometime cause power surge harmful to electronic equipment. For your own  
safety, take caution when using electric appliances during storms.  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only  
with a soft cloth slightly dampened with water or mild soap.  
Do not use excess water or cleaning solvents of any kind.  
Remember that electrical appliances can cause serious injury if used when you are wet or standing  
in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG  
THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the telephone  
out by the unplugged cords.  
65  
 
 
Appendix  
About cordless telephones  
Privacy: The same features that make a cordless telephone convenient create some limitations.  
Telephone calls are transmitted between the telephone base and the cordless handset by radio  
waves, so there is a possibility that the cordless telephone conversations could be intercepted by  
radio receiving equipment within range of the cordless handset. For this reason, you should not think  
of cordless telephone conversations as being as private as those on corded telephones.  
Electrical power: The telephone base of this cordless telephone must be connected to a working  
electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made  
from the cordless handset if the telephone base is unplugged, switched off or if the electrical power  
is interrupted.  
Potential TV interference: Some cordless telephones operate at frequencies that may cause  
interference to televisions and VCRs. To minimize or prevent such interference, do not place  
the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is  
experienced, moving the cordless telephone farther away from the TV or VCR often reduces or  
eliminates the interference.  
Rechargeable batteries: Exercise care in handling batteries in order not to create a short circuit  
with conducting material such as rings, bracelets, and keys. The battery or conductor may overheat  
and cause harm. Observe proper polarity between the battery and the battery charger.  
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do  
not burn or puncture the battery. Like other batteries of this type, if burned or punctured, they could  
release caustic material which could cause injury.  
The RBRC® seal  
The RBRC® seal on the nickel-metal hydride battery indicates that VTech Communications, Inc. is  
voluntarily participating in an industry program to collect and recycle these batteries at the end of their  
useful lives, when taken out of service within the United States and Canada.  
The RBRC® program provides a convenient alternative to placing used nickel-metal hydride batteries  
into the trash or municipal waste, which may be illegal in your area.  
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers  
participating in the RBRC® program or at authorized VTech product service centers. Please call  
1 (800) 8 BATTERYTM for information on Ni-MH battery recycling and disposal bans/restrictions in your  
area. VTech’s involvement in this program is part of its commitment to protecting our environment and  
conserving natural resources.  
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.  
66  
 
 
Appendix  
Limited warranty  
What does this limited warranty cover?  
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer”  
or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from  
defects in material and workmanship, pursuant to the following terms and conditions, when installed and  
used normally and in accordance with the Product operating instructions. This limited warranty extends  
only to the Consumer for Products purchased and used in the United States of America and Canada.  
What will VTech do if the Product is not free from defects in materials and  
workmanship during the limited warranty period (“Materially Defective Product”)?  
During the limited warranty period, VTech’s authorized service representative will repair or replace at  
VTech’s option, without charge, a Materially Defective Product. If we repair the Product, we may use  
new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a  
new or refurbished Product of the same or similar design. We will retain defective parts, modules, or  
equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech  
will return the repaired or replacement Products to you in working condition. You should expect the  
repair or replacement to take approximately 30 days.  
How long is the limited warranty period?  
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If  
VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty, this  
limited warranty also applies to repaired or replacement Product for a period of either (a) 90 days from  
the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original  
one-year warranty; whichever is longer.  
What is not covered by this limited warranty?  
This limited warranty does not cover:  
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper  
installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid  
intrusion; or  
2. Product that has been damaged due to repair, alteration or modification by anyone other than an  
authorized service representative of VTech; or  
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability,  
or cable or antenna systems; or  
4. Product to the extent that the problem is caused by use with non-VTech accessories; or  
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers  
have been removed, altered or rendered illegible; or  
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America  
or Canada, or used for commercial or institutional purposes (including but not limited to Products  
used for rental purposes); or  
7. Product returned without a valid proof of purchase (see item 2 on the next page); or  
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of  
systems outside the unit.  
67  
 
 
Appendix  
Limited warranty (continued)  
How do you get warranty service?  
NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls  
and features may save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage during transit and  
transportation and are responsible for delivery or handling charges incurred in the transport of the  
Product(s) to the service location. VTech will return repaired or replaced Product under this limited  
warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage  
or loss of the Product in transit. If the Product failure is not covered by this limited warranty, or proof of  
purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you  
authorize the cost of repair prior to any further repair activity. You must pay for the cost of repair and  
return shipping costs for the repair of Products that are not covered by this limited warranty.  
What must you return with the Product to get warranty service?  
1. Return the entire original package and contents including the Product to the VTech service location  
along with a description of the malfunction or difficulty; and  
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model)  
and the date of purchase or receipt; and  
3. Provide your name, complete and correct mailing address, and telephone number.  
Other limitations  
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all  
other written or oral communications related to this Product. VTech provides no other warranties for this  
Product. The warranty exclusively describes all of VTech’s responsibilities regarding the Product. There  
are no other express warranties. No one is authorized to make modifications to this limited warranty and  
you should not rely on any such modification.  
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other  
rights, which vary from state to state or province to province.  
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability  
(an unwritten warranty that the Product is fit for ordinary use) are limited to one year from the date of  
purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so  
the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special,  
incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability  
to use the Product or other associated equipment, the cost of substitute equipment, and claims by third  
parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or  
limitation of incidental or consequential damages, so the above limitation or exclusion may not apply  
to you.  
Please retain your original sales receipt as proof of purchase.  
68  
 
 
Appendix  
FCC, ACTA and IC regulations  
FCC Part 15  
This equipment has been tested and found to comply with the requirements for a Class B digital device  
under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are  
intended to provide reasonable protection against harmful interference in a residential installation. This  
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful interference to radio communications. However,  
there is no guarantee that interference will not occur in a particular installation. If this equipment does  
cause harmful interference to radio or television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct the interference by one or more of the  
following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the party responsible for  
compliance could void the user’s authority to operate the equipment.  
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:  
(1) this device may not cause harmful interference, and (2) this device must accept any interference  
received, including interference that may cause undesired operation. Privacy of communications may not  
be ensured when using this telephone.  
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy  
that can be safely absorbed by a user or bystander according to the intended usage of the product. This  
product has been tested and found to comply with the FCC criteria. The handset may be safely held  
against the ear of the user. The telephone base shall be installed and used such that parts of the user’s  
body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.  
This Class B digital apparatus complies with Canadian ICES-003.  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by  
the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this  
equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This  
identifier must be provided to your local telephone company upon request.  
The plug and jack used to connect this equipment to premises wiring and the telephone network  
must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant  
telephone cord and modular plug is provided with this product. It is designed to be connected to a  
compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to  
a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to  
your telephone line and still have them ring when you are called. The REN for this product is encoded as  
the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3).  
69  
 
 
Appendix  
FCC, ACTA and IC regulations (continued)  
In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please  
contact your local telephone company.  
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment  
connected to your telephone line, ensure the connection of this equipment does not disable your alarm  
equipment. If you have questions about what will disable alarm equipment, consult your telephone  
company or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has  
been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its  
authorized agents. For repair procedures, follow the instructions outlined under the Limited warranty.  
If this equipment is causing harm to the telephone network, the telephone company may temporarily  
discontinue your telephone service. The telephone company is required to notify you before interrupting  
service. If advance notice is not practical, you will be notified as soon as possible. You will be given the  
opportunity to correct the problem and the telephone company is required to inform you of your right to  
file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment,  
operation, or procedures that could affect the proper functioning of this product. The telephone company  
is required to notify you if such changes are planned.  
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.  
If this product has memory dialing locations, you may choose to store emergency telephone numbers  
(e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:  
Remain on the line and briefly explain the reason for the call before hanging up.  
Perform such activities in off-peak hours, such as early morning or late evening.  
Industry Canada  
Operation is subject to the following two conditions: (1) this device may not cause harmful interference,  
and (2) this device must accept any interference, including interference that may cause  
undesired operation.  
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada  
technical specifications were met.  
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of  
the maximum number of devices allowed to be connected to a telephone interface. The termination on  
an interface may consist of any combination of devices subject only to the requirement that the sum of  
the RENs of all the devices does not exceed five.  
This product meets the applicable Industry Canada technical specifications.  
70  
 
Appendix  
Technical specifications  
Transmit frequency  
Handset: 1921.536-1928.448 MHZ  
Telephone base: 1921.536-1928.448 MHZ  
Channels  
5
Nominal effective  
range  
Maximum power allowed by FCC and IC. Actual operating range  
may vary according to environment conditions at the time of use.  
Power requirements Handset: 2.4V Ni-MH battery  
Telephone base: 6V DC@ 400mA  
Charger: 6V AC @ 300mA  
Memory  
Handset directory:  
50 memory locations; up to 30 digits and 15 characters  
Handset call log:  
50 memory locations; up to 24 digits and 15 characters  
71  
 
 
Index  
A
H
About cordless telephones 66  
Add a handset 53  
Handset layout 1011  
Home area code 17  
Alphabetical search 29  
Answer a call 18  
I
Answering system setup 37  
Answer on/off 37  
Important safety instructions 63  
Installation 2, 34  
Intercom 2325  
B
J
Battery 34, 5, 52  
Join a call 22  
C
K
Caller ID 32  
Call log 33  
Key tone 15  
Call screening 39, 42, 43  
Call waiting 19  
Chain dialing 21  
L
LCD language 14  
Charger installation 2  
Charging 5  
Create a new directory entry 2728  
M
Maintenance 65  
Make a call 18  
D
Memory match 34  
Message alert tone 40  
Message playback 4344  
Message window displays 47  
Missed call indicator 34  
Mute 19  
Delete a directory entry 29  
Delete a redial entry 20  
Delete from the call log 36  
Delete the announcement 38  
Dial a directory entry 29  
Dial a speed dial number 31  
Dial mode 17  
N
New message indication 42  
Number of rings 39  
Directory 26  
E
P
End a call 18  
Paging handsets 22  
Parts checklist 1  
Predial a call 18  
Expand your telephone system 53  
F
Find handset 22  
Flash 19  
72  
 
 
Index  
R
Record a new announcement 38  
Register a handset 53  
Remote access 48  
Remote access code 39  
Review directory entries 29  
Review the call log 34  
Ringer 12  
Ringer volume (handset) 13  
Ringer volume (telephone base) 12  
S
Safety instructions 63  
Speakerphone 18  
Store a speed dial entry 30  
T
Technical specifications 71  
Telephone base installation 2  
Telephone base layout 9  
Temporary ringer silencing 19  
Temporary tone dialing 19  
Transfer a call 24  
Troubleshooting 5562  
V
View dialing options 35  
Voicemail 15, 41  
Voice prompts 42  
Volume 12, 13, 18, 44  
W
Wall mount installation 6  
Warranty 6768  
73  
 
VTECH TELECOMMUNICATIONS LTD.  
A member of THE VTECH GROUP OF COMPANIES.  
VTech is the registered trademark of VTech Holdings Limited.  
Copyright © 2012 for VTECH TELECOMMUNICATIONS LTD.  
All rights reserved. Version 7 09/12.  
 

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