VTech Cordless Telephone 2121 User Manual

Introduction  
Parts Check List:  
To purchase replacement batteries,  
call VTech Communications at 1-800-  
595-9511. In Canada, call VTech  
Telecommunications Canada Ltd. at  
1-800-267-7377.  
1.  
2.  
3.  
4.  
5.  
6.  
Handset  
Base Unit  
Telephone line cord  
Battery  
Power Adapter  
User’s Manual  
2121  
1
Important Safety Instructions  
Installing/Replacing the Battery  
When using your telephone equipment, basic safety precautions should always  
be followed to reduce the risk of fire,electric shock and injury, including the following:  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or  
aerosol cleaners. Use a damp cloth for cleaning.  
4. Do not use this product near water (for example, near a bath tub, kitchen sink  
or swimming pool).  
5. Do not place this product on an unstable surface, such as a table, shelf or  
stand. The product may fall, causing serious damage.  
6. Slots and openings in the back or bottom of the base unit and handset are  
provided for ventilation. To protect them from overheating, these openings  
must not be blocked by placing the product on a soft surface such as a bed,  
sofa or rug. This product should never be placed near or over a radiator or heat  
register. This product should not be placed in any area where proper ventilation  
is not provided.  
7. This product should be operated only from the type of power source indicated  
on the marking label. If you are not sure of the type of power supply in your  
home, consult your dealer or local power company.  
8. Do not allow anything to rest on the power cord. Do not install this product  
where the cord may have anyone walking on it.  
9. Never push objects of any kind into this product through slots in the base or  
handset as they may touch dangerous voltage points or short out parts that  
could result in a risk of fire or electric shock. Never spill liquid of any kind on the  
product.  
1. Slide the battery cover off by gently  
pressing on the recessed area with  
a downward motion.  
2. Unplug and remove the old battery.  
Don't put the old battery in a trash  
compactor or a fire - it could burst.  
3. With the red and black wires at the  
bottom of the battery, angle the top  
of the battery into the compartment,  
under the claws. Next, press the  
lower end of the battery down, so it  
is held in place by the lower claw.  
Now, plug the connector into the  
socket, located below the battery.  
Slip the battery wires into the guide,  
located below and to the left of the  
socket.  
4. Replace the battery cover by sliding  
it into place.  
5. The new battery must be charged  
before using your telephone. Place the handset in the base unit to allow it to  
charge for 15 hours. Maximum battery life between charges is approximately  
3.75 hours of talk time or 3.75 days of standby.  
10. To reduce the risk of electric shock, do not disassemble this product, but take  
it to an authorized service facility. Opening or removing parts of the base or  
handset other than specified access doors may expose you to dangerous  
voltages or other risks. Incorrect reassembling can cause electric shock when  
the product is subsequently used.  
11. Do not overload wall outlets and extension cords as this can result in the risk of  
fire or electric shock.  
CAUTION: To reduce the risk of fire or injury, read and follow these instructions:  
1. Use only the VTech battery supplied, or equivalent.  
2. Do not open or mutilate the battery. Released electrolyte is corrosive and  
may cause damage to the eyes or skin. It may be toxic if swallowed.  
3. Exercise care in handling battery in order not to short the battery with  
conducting materials such as rings, bracelets, and keys. The battery or  
conductor may overheat and cause burns.  
12. Unplug this product from the wall outlet and refer servicing to an authorized  
service facility under the following conditions:  
A. When the power supply cord or plug is damaged or frayed.  
B. If liquid has been spilled into the product.  
4. Do not dispose of the battery in a fire. The cell may explode.  
C. If the product has been exposed to rain or water.  
D. If the product does not operate normally by following the operating  
instructions. Adjust only those controls that are covered by the operating  
instructions, as improper adjustment of other controls may result in  
damage and often requires extensive work by an authorized technician  
to restore the product to normal operation.  
E. If the product has been dropped and the base and/or handset has been  
damaged.  
F. If the product exhibits a distinct change in performance.  
13. Avoid using a telephone (other than cordless) during an electrical storm. There  
is a remote risk of electric shock from lightning.  
14. Do not use the telephone to report a gas leak in the vicinity of the leak.  
15. Only put the handset of your telephone next to your ear when it is in normal talk  
mode.  
SAVE THESE INSTRUCTIONS  
2
3
Getting Started  
Handset Features  
REDIAL / PAUSE KEY  
When you hear the dial tone,  
press REDIAL to call the last  
number dialed on your phone.  
It can also be used to store the  
last number dialed into speed dial  
memory. See Storing a Redial  
Number into Speed Dial for  
details.  
You can store pauses into your  
speed dial numbers. See Storing  
Pauses in Memory for details.  
CHAN/DELETE KEY  
ON/ FLASH KEY  
Pressing the CHAN key when the  
handset is in use will activate a  
channel change to the next free  
channel.  
Press the ON key to make a call.  
If you are currently on a call, and  
hear a call waiting tone, press  
FLASH to switch to the second  
call. Press FLASH again to return  
to the original call.  
Setting Up Your 2121  
1. Choose an area near an electrical outlet and a telephone wall jack.  
2. Plug the AC power adapter into an electrical outlet and the DC connector to  
the power jack on the bottom of the base unit. Insert the cord in the channel  
guide.  
This is used if you are experienc-  
ing noise or interference on the  
current channel.  
When viewing the call log, press  
to delete the current record  
displayed.  
With the handset in idle mode,  
press and hold to delete all  
records in the call log.  
CAUTION: Use only the AC adapter shipped with your 2121. It is specifically  
designed for this product.  
VOLUME CONTROL  
Adjustthevolumeofwhatyouhear  
NOTE:  
Connect power to the base unit before placing the handset in the  
base.  
through the handset.  
While on a call, press the or  
key to adjust the listening  
volume. The handset will emit a  
double beep when the maximum  
orminimumvolumelevelhasbeen  
reached.  
3. CHARGE THE HANDSET BATTERY BEFORE USE. The battery recharges  
automatically whenever the handset is in the base unit. The battery must  
be charged for 15 hours before using your phone for the first time.  
4. Connect the telephone line cord. Insert one end of the telephone line cord  
into the phone jack on the bottom of the base unit. Plug the other end into  
a telephone wall jack. Make sure the plugs snap securely into place. Insert  
the cord in the channel guide.  
PROG/SELECT KEY  
Press PROG/SELCET to enter  
programming mode. See  
Programming Speed Dial  
Numbers for more details.  
CID AND PHONEBOOK KEY  
5. CHECK FOR A DIAL TONE. After the battery is charged, pick up the  
handset and press the ON key. You should hear a dial tone. If not, see IN  
CASE OF DIFFICULTY.  
Press to begin a programming or  
store a programming option, or to  
store a directory entry.  
When phone is not in use, press  
(
) to display Caller ID  
information.  
TONE/ *KEY  
When phone is not in use, press  
In PULSE dialing mode, this key  
is used to switch to temporary  
TONE dialing mode.  
(
) to display directory entries.  
OFF KEY  
Press the OFF key to end a call  
or exit all modes of operation.  
4
5
 
Caller ID/Call Waiting ID  
In Case of Difficulty  
If you have difficulty operating your  
phone, the suggestions below should  
solve the problem. If you still have  
difficulty after trying these  
suggestions,  
In the US call:  
VTech Communications  
at 1-800-595-9511.  
You Get Noise, Static, or a Weak  
Signal Even When You're Near the  
Base Unit.  
Household appliances plugged into  
the same circuit as the base unit can  
sometimes cause interference. Try  
moving the appliance or the base unit  
to another outlet.  
Dial a Displayed Number  
1. Locate the record in call history that you want to dial.  
2. If you wish to change how the number is dialed, press #. The screen displays  
any alternate dialing sequences available for this call (area code + number; 1+  
area code + number; number only; 1+ number).  
3. Press SELECT. DIAL will be flashing.  
4. Press SELECT again to dial. -OR- After completing  
step 2, press ON to dial.  
Store a Caller ID Record in Phonebook Memory  
In Canada Call:  
You Get Noise, Static, or a Weak  
Signal When You're Away From  
the Base Unit.  
VTech Telecommuni-cations  
Canada Ltd. at 1-800-267-7377.  
1. Use  
(
) to locate the desired CID record.  
2. If you wish to change how the number is stored, press #. The screen  
displays any alternate dialing sequence available for this call (area code +  
number; 1 + area code + number; number only; 1 + number).  
3. Press SELECT, then press  
flashes.  
4. Press SELECT. You can now edit the NAME if  
you wish. Press to backspace and edit the  
name. Use to advance and add a space.  
5. Press SELECT. You can now edit the PHONE NUMBER. Press to  
backspace in order to edit the phone number.  
The Phone Doesn't Work at All.  
You may be out of range. Either  
move closer to the base, or  
relocate the base unit.  
until PROGRAM  
Make sure the power cord is  
plugged in.  
Make sure the telephone line cord  
is plugged firmly into the base unit  
and the telephone wall jack.  
Make sure the battery are  
properly charged. If the handset  
makes two beeps, the battery  
need charging.  
The layout of your home may be  
limiting the range. Try moving the  
base unit to the second or third  
floor, or to some other location.  
6. Press SELECT, then press SELECT to save. Your CID record is now in your  
phonebook directory.  
The Handset Does Not Ring When  
You Receive a Call.  
Make sure the ringer is turned on.  
Make sure the telephone line cord  
is plugged firmly into the base unit  
and the telephone jack. Make sure  
the power cord is plugged in.  
You may be too far from the base  
unit.  
You may have too many extension  
phones on your telephone line to  
allow all of them to ring. Try  
unplugging some of the other  
phones.  
No Dial Tone.  
Display Screen Messages  
First check all the suggestions  
above.  
Screen Display:  
BLOCKED NAME  
When:  
The other party is blocking name information.  
The other party is blocking name and number  
If you still don't hear a dial tone,  
disconnect the base unit from the  
telephone jack and connect a  
different phone. If there is no dial  
tone on that phone either, the  
problem is in your wiring or local  
service. Call your local telephone  
company.  
BLOCKED CALLER  
information.  
PRIVATE NAME  
Your phone company is unable to receive information  
about this caller name.  
UNKNOWN CALLER Your phone company is unable to receive information  
about this caller name and number.  
12  
13  
In Case of Difficulty  
Warranty Statement  
You Hear Other Calls While Using  
Your Phone.  
Whatdoes thislimitedwarranty  
cover?  
The manufacturer of this VTech  
product, VTech Communica-  
tions, warrants to the holder of  
or equipment. Repair or  
replacementofProduct,atVTech  
option, is your exclusive remedy.  
You should expect the repair or  
replacementtotakeapproximately  
30 days.  
Disconnect your base unit from  
the telephone jack, and plug in a  
regular telephone. If you still hear  
other calls, the problem is  
probably in your wiring or local  
service. Call your local telephone  
company.  
a
valid proof of purchase  
(“Consumer” or “you”) that the  
product and all accessories  
provided by VTech in the sales  
package (“Product”) are free  
from material defects in material  
and workmanship, pursuant to  
thefollowingtermsandconditions,  
wheninstalledandusednormally  
andinaccordancewithoperation  
instructions.Thislimitedwarranty  
extendsonlytotheConsumerfor  
Products purchased and used in  
the United States of America.  
Howlongisthelimitedwarranty  
period ?  
Thelimitedwarrantyperiodforthe  
productextendsforONE(1)YEAR  
from the date of purchase if we  
repair or replace a Materially  
DefectiveProductundertheterms  
of this limited warranty. This  
limited warranty also applies to  
repairedorreplacementProducts  
for a period of either (a) 90 days  
from the date the repaired or  
replacementProductisshippedto  
you or (b) the time remaining on  
the original one-year warranty;  
whichever is longer.  
You Hear Noise in the Handset,  
and None of the Keys or Buttons  
Work.  
Make sure the power cord is  
plugged in.  
Common Cure for Electronic  
Equipment  
If the unit does not seem to be  
responding normally, then try putting  
the handset in the cradle to re-  
initialize the unit. If it still does not  
seem to respond, perform the  
following steps (in the order listed):  
1. Disconnect the power to the  
base.  
What will VTech Communica-  
tions do if the Product is not  
free from material defects in  
materials and workmanship  
during the limited warranty  
period (“Materially Defective  
Product”)?  
What is not covered by this  
limited warranty ?  
2. Disconnect the handset battery.  
3. Wait a few minutes.  
Thislimitedwarrantydoesnotcover.  
1. Product that has been subjected  
to misuse, accident, shipping or  
otherphysicaldamage, improper  
installation,abnormaloperationor  
handling,neglect,inundation,fire,  
water or other liquid intrusion; or  
2. Product that has been damaged  
due to repair, alteration or  
modification by anyone other  
than an authorized service  
representative of VTech; or  
3. Product to the extent that the  
problem experienced is caused  
by signal conditions, network  
reliability or cable or antenna  
systems; or  
4. Connect power to the base.  
5. Re-install the handset battery.  
6. Wait for the handset to re-  
establish its link with the base. To  
be safe, allow up to one minute  
for this to take place.  
• Duringthelimitedwarrantyperiod,  
VTech authorized service  
representative will repair or  
replaceatVTech’soption,without  
charge, a Materially Defective  
Product. Ifwerepairthisproduct,  
we may use new or refurbished  
replacement parts. If we choose  
to replace this product, we may  
replaceitwithaneworrefurbished  
product of the same or similar  
design.VTechwillreturnrepaired  
or replacement products to you  
in working condition. VTech will  
retain defective parts, modules,  
15  
14  
Warranty Statement  
Warranty Statement  
VTech will return repaired or  
replacedproductunderthislimited  
warranty to you, transportation,  
delivery or handling charges  
prepaid .VTech assumes no risk  
fordamageorlossoftheProduct  
in transit.  
• If the Product failure is not  
covered by this limited warranty,  
or proof of purchase does not  
meet the terms of this limited  
warranty, VTech will notify you  
andwillrequestthatyouauthorize  
the cost of repair prior to any  
further repair activity. You must  
pay for the cost of repair and  
return shipping costs for the  
repair of Products that are not  
covered by this limited warranty.  
communications related to this  
Product.VTechprovidesnoother  
warranties for this product. The  
warranty exclusively describes  
all of VTech responsibilities  
regarding the product. There are  
no other express warranties. No  
one is authorized to make  
modifications to this limited  
warranty and you should not rely  
on any such modification.  
incidental or consequential  
damages,sotheabovelimitation  
or exclusion may not apply to  
you.  
4. Product to the extent that the  
problem is caused by use with  
non-VTech electrical accessor-  
ies; or  
5. Product whose warranty/quality  
stickers, Product serial numbers  
platesorelectronicserialnumbers  
have been removed, altered or  
rendered illegible; or  
6. Product purchased, used,  
serviced, or shipped for repair  
fromoutsidetheUnitedStates,or  
usedforcommercialorinstitutional  
purposes(includingbutnotlimited  
to Products used for rental  
purposes); or  
7. Product returned without valid  
proof of purchase (see 2 below);  
or  
StateLawRights:Thiswarranty  
gives you specific legal rights,  
and you may also have other  
rights which vary from state to  
state.  
Limitations:Impliedwarranties,  
including those of fitness for a  
8. Chargesforinstallationorsetup,  
adjustment of customer controls  
and installation or repair of  
systems outside the unit.  
particular  
purpose  
and  
What must you return with the  
Product to get warranty  
service?  
merchantability (an unwritten  
warranty that the product is fit for  
ordinary use) are limited to one  
year from date of purchase.  
Somestatesdonotallowlimitations  
on how long an implied warranty  
lasts,sotheabovelimitationmay  
not apply to you.  
1.Returntheentireoriginalpackage  
andcontentsincludingtheProduct  
to the VTech service location  
along with a description of the  
malfunction or difficulty;  
2. Include alid proof of purchase  
(sales receipt) identifying the  
Product purchased (Product  
model) and the date of purchase  
or receipt; and  
How do you get warranty  
service?  
• To obtain warranty service in the  
United States of America, call  
1- 800-595-9511 for instructions  
regarding where to return the  
Product.Beforecallingforservice,  
please check the user’s manual.  
A check of the Product controls  
and features may save you a  
service call.  
• Exceptasprovidedbyapplicable  
law, you assume the risk of loss  
or damage during transit and  
transportationandareresponsible  
for delivery or handling charges  
incurred in the transport of  
InnoeventshallVTechHbeliable  
foranyindirect,special,incidental,  
consequential,orsimilardamages  
(including, but not limited to lost  
profitsorrevenue, inabilitytouse  
the product, or other associated  
equipment, the cost of substitute  
equipment, and claims by third  
parties) resulting from the use of  
this product. Some states do not  
allowtheexclusionorlimitationof  
3. Provideyourname,completeand  
correct mailing address, and  
telephonenumber.  
Other Limitations  
Thiswarrantyisthecompleteand  
exclusiveagreementbetweenyou  
and VTech. It supersedes all  
other  
written  
or  
oral  
Product(s)totheservicelocation. 16  
17  
 
Technical  
Specifications  
FCC, ACTA and IC Regulations  
Maintenance  
Taking care of your tele-  
phone  
Your 2121 cordless telephone  
contains sophisticated electronic  
parts, so it must be treated with care.  
FREQUENCY CONTROL  
Crystal Controlled Dual PLL  
Synthesizer  
SPECIFICATIONS ARE  
TYPICAL AND MAY CHANGE  
WITHOUT NOTICE.  
FCC Part 15  
Warning: Changes or modifica-  
tions to this unit not expressly  
approvedbythepartyresponsible  
for compliance could void the  
user's authority to operate the  
equipment.  
TRANSMIT FREQUENCY  
Handset: 923.40 MHz to 927.75  
MHz  
This equipment complies with Parts  
15 of the Federal Communications  
Commission (FCC) rules for the  
United States. It also complies with  
regulations RSS210 and CS-03 of  
Industry and Science Canada.  
Operation is subject to the following  
two conditions: (1) this device may  
not cause interference, and (2) this  
device must accept any interference,  
including interference that may cause  
undesired operation of the device.  
Avoid rough treatment  
Place the handset down gently. Save  
the original packing materials to  
protect your telephone if you ever  
need to ship it.  
Base:  
902.40 MHz to 907.05  
Theequipmenthasbeentestedand  
found to comply with part 15 of the  
FCCrules.Theselimitsaredesigned  
to provide reasonable protection  
against harmful interference in a  
residentialinstallation.Thisequipment  
generates, uses and can radiate  
radio frequency energy and, if not  
installed and used in accordance  
with the instructions, may cause  
harmful interference to radio  
communications. However, thereis  
no guarantee that interference will  
not occur in a particular installation.  
Ifthisequipmentdoescauseharmful  
interference to radio or television  
reception,whichcanbedetermined  
byturningtheequipmentoffandon,  
the user is encouraged to try and  
correct the interference by one or  
more of the following measures:  
MHz  
RECEIVE FREQUENCY  
Handset: 902.40MHz to 907.05  
MHz  
Avoid water  
Your telephone can be damaged if it  
gets wet. Do not use the handset  
outdoors in the rain, or handle it with  
wet hands. Do not install your base  
unit near a sink, bathtub or shower.  
Base:  
923.40 MHz to 927.75  
MHz  
NOMINAL  
RANGE  
EFFECTIVE  
A label is located on the underside  
oftheBaseUnitcontainingeitherthe  
FCCregistrationnumberandRinger  
Equivalence Number (REN) or the  
IC registration number and Load  
Number. You must, upon request,  
providethisinformationtoyourlocal  
telephonecompany.  
Electrical storms  
Maximum power allowed by FCC and  
IC. Actual operating range may vary  
according to environmental conditions  
at the time of use.  
Electrical storms can sometimes  
cause power surges harmful to  
electronic equipment.  
For your own safety, use caution  
when using electric appliances during  
storms.  
Handset: 16.1cm x 5.3cm x 3.9cm  
(L x W xT) maximum  
(antenna excluded)  
Cleaning your telephone  
Your telephone has a durable plastic  
casing that should retain its luster for  
many years. Clean it only with a soft  
cloth slightly dampened with water or  
a mild soap. Do not use excess water  
or cleaning solvents of any kind.  
Remember that electrical appliances  
can cause serious injury if used when  
you are wet or standing in water. If  
your base unit should fall into water,  
DO NOT RETRIEVE IT UNTIL YOU  
UNPLUG THE POWER CORD AND  
TELEPHONE LINE CORDS FROM  
THE WALL. Then pull the unit out by  
the unplugged cords.  
Base:  
11.5cm x 9.1cm x 9.5cm  
(L x W x T) maximum  
(antenna excluded)  
This equipment is compatible with  
inductively coupled hearing aids.  
Should you experience trouble with  
this telephone equipment, please  
contact:  
WEIGHT  
Handset: 166 grams  
Reorientorrelocatethereceiving  
antenna.  
Base:  
130grams  
VTech Communications Inc.  
Increasetheseparationbetween  
the equipment and receiver.  
POWER REQUIREMENTS  
Handset: Self-contained nickel-  
cadmium rechargeable  
battery supply, 3.6V  
nominal,300mAh capacity.  
Power Adapter: 9V AC @ 250mA  
CUSTOMER SERVICE at 1-800-  
595-9511. In Canada, call VTech  
TelecommunicationsCanadaLtd.at  
1-800-267-7377.  
Connect the equipment into an  
outlet or on a circuit different  
from that to which the receiver  
is connected.  
Forrepair/warrantyinformation.The  
telephone company may ask you to  
disconnect this equipment from the  
line network until the problem has  
been corrected.  
Consult the dealer or an  
experiencedradio/TVtechnician  
for help.  
19  
18  
FCC, ACTA and IC Regulations  
FCC, ACTA and IC Regulations  
3. Repair instructions  
REN is used to determine how  
FCC Part 68 and ACTA  
6. Programming/testing  
emergency numbers  
of  
many devices you may connect  
to your telephone line and still  
have them ring when you are  
called.Inmost,butnotallareas,  
the sum of all RENs should be  
five (5.0) or less. You may want  
to contact your local telephone  
company for more information.  
Ifthisequipmentismalfunctioning,  
it must be unplugged from the  
modularjackuntiltheproblemhas  
been corrected. Repairs to this  
telephone equipment can only be  
made by the manufacturer or its  
authorized agents. For repair  
procedures,followtheinstructions  
outlinedundertheLimitedWarranty.  
If this equipment was approved for  
connection to the telephone network  
prior to July 23, 2001, it complies with  
Part68oftheFederalCommunications  
Commission (FCC) rules. If the  
equipment was approved after that  
date, it complies with the Part 68 rules  
and with Technical Requirements for  
Connection of Equipment to the  
Telephone Network adopted by the  
Administrative Council for Terminal  
Attachments(ACTA).Wearerequired  
to provide you with the following  
information.  
If this product has memory  
dialinglocations,youmaychoose  
to store police, fire department  
andemergencymedicalservice  
telephone numbers in these  
locations.Ifyoudo,pleasekeep  
three things in mind:  
We recommend that you also  
write the telephone number on the  
directory card, so that you can  
still dial the emergency number  
manually if the memory dialing  
feature doesn’t work.  
a
2. Connection and use with  
the nationwide telephone  
network  
4. Rights of the telephone  
com pany  
The plug and jack used to  
connect this equipment to the  
premises wiring and the  
telephonenetworkmustcomply  
withtheapplicablePart68rules  
and technical requirements  
adopted by ACTA. A compliant  
telephonecordandmodularplug  
is provided with this product. It  
is designed to be connected to  
a compatible modular jack that  
is also compliant. An RJ11 jack  
should normally be used for  
connecting to a single line and  
an RJ14 jack for two lines. See  
Installation Instructions in the  
user’s manual. This equipment  
may not be used with Coin  
Telephone Lines or with Party  
Lines. If you have specially  
wired alarm dialing equipment  
connected to your telephone  
line, ensure the connection of  
thisequipmentdoesnotdisable  
your alarm equipment. If you  
have questions about what will  
disablealarmequipment,consult  
your telephone company or a  
qualifiedinstaller.  
If this equipment is causing  
harm to the telephone network,  
the telephone company may  
temporarily discontinue your  
telephoneservice.Thetelephone  
company is required to notify  
you before interrupting service.  
Ifadvancenoticeisnotpractical,  
you will be notified as soon as  
possible. You will be given the  
opportunity to correct the  
problem and the telephone  
company is required to inform  
you of your right to file a  
complaint with the FCC. Your  
telephone company may make  
changes in its facilities,  
equipment, operation, or  
proceduresthatcouldaffectthe  
properfunctioningofthisproduct.  
The telephone company is  
required to notify you if such  
changes are planned.  
b
c
This feature is provided only as a  
convenience, and the manufac-  
turer assumes no responsibil-  
ity for customer reliance upon  
the memory feature.  
Testing the emergency tele-  
phone numbers you have  
stored is not recommended.  
However, if you do make a call to  
an emergency number:  
1. Product identifier and REN  
information  
The label on the back or bottom  
of this equipment contains,  
amongotherthings,anidentifier  
indicatingproductapprovaland  
theRingerEquivalenceNumber  
(REN). This information must  
be provided to your local  
telephone company upon  
request. For equipment  
approved prior to July 23, 2001,  
theproductidentifierispreceded  
by the phrase FCC Reg No.”  
andtheRENislistedseparately.  
For equipment approved after  
that date, the product identifier  
is preceded by “US” and a  
colon (:), and the REN is  
encodedintheproductidentifier  
without a decimal point as the  
sixth and seventh characters  
followingthecolon.Forexample,  
• You must remain on the line  
and briefly explain the rea-  
son for the call before hang-  
ing up.  
• Programming/testing of  
emergency numbers should  
be performed during off-  
peak hours, such as in the  
early morning or late  
evening, when the emer-  
gency services tend to be  
less busy.  
IC (Industry Canada)  
5. Hearing aid compatibility  
This telephone is registered for  
use in Canada.  
The term “IC:” before the radio cer-  
tification number only signifies that  
Industry Canada technical specifi-  
cations were met.  
If this product is equipped with  
a corded or cordless handset,  
it is hearing aid compatible.  
the  
product  
identifier  
US:AAAEQ03T123XYZ would  
indicate an REN of 0.3. T h e  
20  
21  
The RBRC® Seal  
FCC, ACTA and IC Regulations  
The RBRC® seal on the nickel-cadmium battery indicates that VTech  
Communications, Inc. is voluntarily participating in an industry  
program to collect and recycle these batteries at the end of their  
useful lives, when taken out of service within the United States and  
Canada.  
maintenance facility designated by  
Notice: This equipment meets the  
applicable Industry Canada Terminal  
Equipment Technical Specifications.  
This is confirmed by the registration  
number. The abbreviation, IC,  
before the registration number  
signifies that registration was  
performed based on a Declaration  
of Conformity indicating that Industry  
Canada technical specifications  
were met. It does not imply that  
Industry Canada approved the  
equipment.  
thesupplier.Anyrepairsoralterations  
made by the user to this equipment,  
orequipmentmalfunctions,maygive  
the telecommunications company  
cause to request the user to  
disconnect the equipment.  
The RBRC® program provides a convenient alternative to placing used nickel-  
cadmium batteries into the trash or municipal waste, which may be illegal in  
your area.  
VTech participation with RBRC® makes it easy for you to drop off the spent  
battery at local retailers participating in the RBRC® program or at authorized  
VTech product service centers. Please call 1-800-8-BATTERYTM for information  
on Ni-Cd battery recycling and disposal bans / restrictions in your area. VTech’s  
involvement in this program is part of its commitment to protecting our environment  
and conserving natural resources.  
Users should ensure for their own  
protection that the electrical ground  
connections of the power utility,  
telephonelinesandinternalmetallic  
water pipe system, if present, are  
connectedtogether.Thisprecaution  
maybeparticularlyimportantinrural  
areas.  
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.  
Notice: The Ringer Equivalence  
Number (REN) for this terminal  
equipment is 0.1. The REN  
assigned to each terminal  
equipment provides an indication of  
the maximum number of terminals  
allowedtobeconnectedtoatelephone  
interface. The termination on an  
interface may consist of any  
combination of devices subject  
only to the requirement that the  
sum of the Ringer Equivalence  
Numbers of all the devices does not  
exceed five.  
Caution:  
Users should not attempt to make  
such connections themselves, but  
should contact the appropriate  
electrical inspection authority, or  
electrician, as appropriate.  
Your 2121 is designed to operate at  
the maximum power allowed by the  
FCC and IC. This means your  
Handset and Base Unit can  
communicate only over a certain  
distance - which will depend on the  
location of the Base Unit and  
Handset, weather, and the  
construction and layout of your  
home or office.  
Before installing this equipment,  
users should ensure that it is  
permissible to be connected to the  
facilities  
of  
the  
local  
telecommunicationscompany. The  
equipment must also be installed  
using an acceptable method of  
connection. The customer should  
be aware that compliance with the  
above conditions may not prevent  
degradation of services in some  
situations.  
Repairstocertifiedequipmentshould  
bemadebyanauthorizedCanadian  
22  
23  
 
Congratulations on your purchase  
of this VTech product  
NEED HELP?  
Our representatives are here  
to help you with any questions  
concerning the operation of this  
product, available accessories,  
or any other related issues.  
Call Toll Free:  
1-800-595-9511  
In Canada, Call:  
1-800-267-7377  
or visit our website at  
 

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