Southwestern Bell Telephone FM2552 FM2000 User Manual

Southwestern Bell  
®
Caller ID Telephone  
with 13-Memory Dialing  
New Call  
Caller ID  
Redail  
Erase  
Review  
STOP - DON'T TAKE ME BACK TO THE STORE.  
LOOK - FOR THE TOLL-FREE "HELP" TELEPHONE NUMBER.  
LISTEN - AS THE EXPERTS TALK YOU THROUGH THE PROBLEM.  
For immediate answers to your questions regarding operation,  
missing parts or installation, call:  
R
Southwestern Bell Freedom Phone  
Retail Sales Help Line at  
1-800-366-0937  
Monday - Friday 8:30 a.m. - 9:00 p.m. (EST)  
Saturday 8:30 a.m. - 12:30 p.m. (EST)  
Toll Free Helpline  
1-800-366-0937  
FM2552/FM2000 OWNER'S MANUAL  
SOUTHWESTERN BELL FREEDOM PHONE  
7475 N. GLEN HARBOR BLVD., GLENDALE, AZ 85307  
IB-3035K  
FM2552/FM2000 Printed in China  
 
CONGRATULATIONS!  
You have purchased a 13 MEMORY CALLER ID TELEPHONE  
manufactured to the highest standards of Southwestern Bell Freedom  
®
Phone . Before installing and operating, be sure to read this  
Owner's Manual.  
Safety Instructions for Batteries  
CAUTION  
TO REDUCE THE RISK OF FIRE OR INJURY TO PERSONS,  
READ AND FOLLOW THESE INSTRUCTIONS.  
1. Use only the size and type of batteries mentioned in the Owner's  
Manual.  
2. Do not dispose of the batteries in a fire. The cells may explode.  
Check with local codes for possible special disposal instructions.  
3. Do not open or mutilate the batteries. Released electrolyte is  
corrosive and may cause damage to the eyes or skin. It may be toxic if  
swallowed.  
4. Exercise care in handling batteries in order not to short the batteries  
with conducting materials such as rings, bracelets, and keys. The  
batteries or conductors may overheat and cause burns.  
5. Do not attempt to recharge the batteries identified for use with this  
product. The batteries may leak corrosive electrolyte or explode.  
6. Do not attempt to rejuvenate the batteries identified for use with this  
product by heating it. Sudden release of the battery electrolyte may  
occur causing burns or irritation to eyes or skin.  
Location of Telephone Controls  
RECEIVER  
VOLUME  
CONTROL  
RINGER  
OFF/LO/HI  
SWITCH (ON  
BOTTOM OF  
BASE)  
M1  
M2  
M3  
KEYPAD  
7. When replacing batteries, all batteries should be replaced at the  
same time. Mixing fresh and discharged batteries could increase  
internal cell pressure and rupture the discharged batteries.  
8. When inserting batteries into this product, the proper polarity or  
direction must be observed. Reverse insertion of the batteries can  
cause charging, and that may result in leakage or explosion.  
9. Remove the batteries form this product if the product will not be  
used for a long period of time (several months or more) since during  
this time the batteries could leak in the product.  
FLASH  
BUTTON  
FLASH  
MEMORY  
STORE  
RESET  
MEMORY  
BUTTON  
MUTE  
REDIAL  
STORE  
BUTTON  
Southwestern Bell  
MUTE  
BUTTON  
10. Discard "dead" batteries as soon as possible since "dead" batteries  
are more likely to leak in a product.  
11. Do not store this product, or the batteries identified for use with  
this product, in high-temperature areas. Batteries that are stored in a  
freezer or refrigerator for the purpose of extending shelf life should be  
protected from condensation during storage and defrosting. Batteries  
should be stabilized at room temperature prior to use after cold  
storage.  
REDIAL  
BUTTON  
RESET  
BUTTON  
3
4
 
General Information  
UNPACKING  
Location of Caller ID Controls  
This package contains:  
• FM2552/FM2000 Telephone with Caller ID  
• Owner's Manual  
• One (1) Fully Modular Coil Cord  
HOOK SWITCH  
• One (1) Fully Modular Telephone Line Cord (Long Straight Cord)  
• One (1) Fully Modular Telephone Line Cord (Short Straight Cord)  
• One (1) Quick Installation Guide  
• Warranty Card (Part of Owner's Manual)  
If anything is missing or damaged, contact the place of purchase.  
Keep the packaging to transport the telephone.  
NEW CALL  
LED  
BASE  
New Call  
Caller ID  
LCD DISPLAY  
REDIAL BUTTON  
Redial  
Erase  
Review  
ERASE  
BUTTON  
REVIEW  
BUTTON  
BATTERY  
COMPARTMENT  
COIL CORD  
5
6
 
USING THE PHONE ON A DESK  
INSTALLATION  
FOLLOW THESE PRECAUTIONS BEFORE  
INSTALLATION:  
1. Never install telephone wiring during a lightning storm.  
2. Never install telephone jacks in wet locations unless the jack  
is specifically designed for wet locations.  
a. Plug the long telephone line cord into the jack in the bottom of  
the BASE, thread it through the groove toward the back of the  
unit, then plug it into the modular wall jack.  
b. Connect the COIL CORD to the jack in the HANDSET and the  
BASE.  
3. Never touch uninsulated telephone wires or terminals unless  
the telephone line has been disconnected at the network  
interface.  
4. Use caution when installing or modifying telephone lines.  
HANGING THE PHONE ON THE WALL  
When the FM2552/FM2000 is wall-mounted, the HANDSET GUIDE  
holds the HANDSET in place in the CRADLE.  
To Install Batteries  
a. Open the battery door with a ball-point pen.  
ON A WALL PHONE PLATE:  
NOTE: You must install the batteries  
BEFORE connecting the telephone to  
the wall jack. If no batteries are  
stalled, the Caller ID function of the  
phone will not work.  
a. Plug the short telephone line cord into  
the jack in the Base bottom and into the  
jack on the plate.  
b. Hang the BASE on the two pins and  
push the BASE down to lock it on.  
c. Plug the COIL CORD into the  
HANDSET and BASE jacks.  
b. Insert three AA alkaline batteries.  
Make sure to install the batteries using the correct polarity(i.e. the "+"  
symbol on the battery alligns with the "+" symbol on the unit). "SET  
LANGUAGE" will appear on the display screen. This message will  
remain on the screen until you install the telephone and then follow  
the complete Caller ID set-up procedure.  
ON THE WALL WITHOUT A PLATE:  
a. Install 2 screws with anchors into the  
wall, one above the other, 3-1/4" apart,  
extending 3/16" out from the wall, to  
hold the base securely.  
b. Install the long telephone line cord into  
the jack in the BASE, thread it through  
the groove and plug it into the modular  
wall jack as shown.  
c. Replace the battery door.  
c. Hang the base on the screws and pull it  
down to lock it on.  
d. Plug the COIL CORD into the  
HANDSET and BASE jacks.  
7
8
 
Setting Up Your FM2552/FM2000  
Setting Up Your FM2552/FM2000  
When setting the FM2552/FM2000 to receive Caller ID  
information, THE HANDSET OF THE UNIT MUST BE IN THE  
BASE (ON HOOK).  
2. Press the "ERASE" key to  
confirm the set contrast level.  
3. The display will show the  
default Time/Date (12:00am  
1/01). The time and date will  
automatically be updated as  
incoming Caller ID calls are  
received.  
AM  
NOTE: Do not lift the handset until you are finished setting the  
Caller ID information.  
To Set Language  
1. After installing the batteries  
and COIL CORD, all LCD  
segments will light up and  
the display will show:  
2. Press the REVIEW " " or  
" " Arrow to select  
language. The display will  
show:  
3. Press the "ERASE" key to  
confirm the displayed language. The unit will proceed to the area  
code setup.  
Note: 1. When the low battery indicator is  
displayed, disconnect all connections to  
your FM2552/FM2000 and replace the  
batteries.  
2. To set up your FM2552/FM2000 again,  
press the Caller ID "REDIAL" Button for  
REDIAL ERASE  
REVIEW  
2 seconds in Date/Time screen when the  
handset is on the cradle.  
3. If you try to use the telephone before finishing the Caller ID set up,  
or if you pause more than 40 seconds during any of the above steps,  
the display will show "SET LANGUAGE" to remind you to finish  
this sequence.  
4. When the unit is in the standby mode (i.e. not displaying Caller ID  
information), the current time will display in the middle of the screen.  
In the situations when the Caller ID information is display, the  
current time will be shown in a smaller size on top line.  
To Set Area Code  
NOTE: In order for the Caller ID Redial feature to work  
properly, you must set your local area code.  
1. Press " " or " " Button to enter the correct first digit of your  
local area code. Press the "ERASE" Button to move to the next  
digit.  
2. Repeat step 1 for the  
programming of the second  
and third digits of your local  
area code.  
3. Press the "ERASE" key to confirm the set area code. The unit will  
proceed to the contrast level setup.  
To Set Contrast Level  
1. Press the " " or " " Button  
to adjust the display contrast  
to a darker or lighter level.  
9
10  
 
Telephone Operation  
Dialing a Call  
1. Lift the HANDSET.  
2. When you hear a dial tone, dial the number. The LCD display will  
show the dialed number and the time that had elapsed during the call.  
Telephone Features  
LIGHTED KEYPAD  
For better visibility when dialing in a dim light, a lighted dial pad is  
provided.  
RECEIVER VOLUME CONTROL  
PM  
The RECEIVER VOLUME CONTROL is located on the side of your  
handset. This control allows you to adjust your handset volume from  
normal to high for a more comfortable listening level.  
PAUSE  
Receiving a Call  
Whether you have Tone or Pulse service, you can insert a 4-second  
PAUSE into the dialing or storing of a number into memory in order  
to access custom and telebanking services, long distance, etc. Press  
the PAUSE (REDIAL) button at the desired point in the number.  
Press PAUSE (REDIAL) again if an additional 4 seconds is needed.  
1. When you hear your phone ring, lift the HANDSET.  
After the second ring, the caller's name and telephone number will  
display on the LCD if you have CID service. The NEW CALL LED  
and the NEW CALL ICON will flash.  
NEW CALL  
PM  
REDIAL BUTTON  
Automatically redials last number called (up to 32 digits). If the  
number was busy or unanswered:  
a. Lift the HANDSET.  
The caller ID information will be stored in the order received.  
2. At the end of your call, return the HANDSET to the CRADLE  
b. Press the REDIAL Button (on the keypad side of the handset).  
MUTE BUTTON  
Prevent another party on the phone from hearing your personal  
discussion .  
Press and hold the MUTE Button as long as you want this feature  
activated.  
NOTE: 1. If you pick up the telephone before the second ring is  
completed, the Caller ID information may not display properly.  
2. The information will be displayed on the LCD for 20 seconds.  
3. If the received call information is the same as any of the new calls,  
the unit displays "REPEAT" icon to indicate a REPEAT CALL.  
RESET BUTTON  
At the end of a call, you can make your next call without replacing the  
HANDSET in the cradle. Press and hold RESET to disconnect the  
telephone.  
Telephone Features  
FLASH (CALL WAIT)* BUTTON  
Allows you to access the Call Waiting service from your local  
telephone company* or access a new dial tone.  
*Requires special service from your local telephone company.  
HEARING AID COMPATIBILITY  
The FM2552/FM2000 is compatible with inductively coupled hearing  
aids.  
RINGER OFF/LO/HI SWITCH  
When you don't want to be disturbed, set the switch (on bottom of  
base) to "OFF". You can still make outgoing calls. When you feel the  
ringer is too loud, set the switch to "LO".  
CALL TIMER  
The call timer will appear on the display for you to track the  
conversation time. It will disappear once you hang up.  
11  
12  
 
Memory Dialing  
Memory Dialing  
Your FM2552/FM2000 is equipped with 13 memories (three priority,  
ten two touch) for programming your most frequently dialed  
telephone numbers. You can store up to 16 digits in each priority key  
(M1, M2, M3), or in each of the numeric keys 0 through 9 by  
following the steps outlined. Numbers must be stored with the  
handset lifted.  
6. To continue programming priority numbers, repeat steps 2  
through 5. To end programming numbers, return the HANDSET  
to the CRADLE.  
If you wish to enter a 4-second Pause in the number you are storing,  
press the REDIAL Button at the desired point in the number.  
To Program Frequently Called Numbers:  
1. Lift the handset. You will hear a dial tone.  
To Program Priority Keys:  
1. Lift the handset.  
2. Press the STORE Button.  
You will hear a dial tone. Even if you hear an error message from  
the telephone company, you may still continue these memory  
programming steps.  
STORE  
2. Press the STORE Button. The LCD will  
show:  
STORE  
3. Dial the phone number you wish to store (16  
digits maximum). The LCD will show the  
number you dialed.  
2
5
8
0
1
4
7
3
6
9
#
PM  
*
2
5
8
0
1
4
7
3
6
9
#
3. Dial the phone number you wish to store  
(16 digits maximum). The LCD will show  
the number you dialed.  
4. Press the STORE Button again.  
STORE  
*
PM  
5. Press one of the 10 memory location buttons 0-9. Your number is  
now stored in the corresponding location. The LCD will show the  
memory location.  
STORE  
4. Press the STORE Button again.  
5. Press M1, M2 or M3 Button.  
The LCD will show:  
PM  
PM  
M1 M2 M3  
13  
14  
 
Caller ID Features  
Reviewing Call Records Stored in Memory  
Memory Dialing  
6. To continue storing numbers, repeat steps 2 through 5. To end,  
return the HANDSET to the CRADLE.  
NOTE: The handset must be in the base to review Caller ID  
information.  
To Dial Priority Numbers:  
1. Pick up Handset. You will hear a dial tone. Even if you hear an  
error message from the telephone company, you may still continue  
these memory programming steps  
1. When the Time/Date screen is displayed, press the REVIEW " " or  
" Button, and the display will show the calls stored in memory.  
"
2. Continue pressing the REVIEW " " or " " Button to display all  
call records in the order they were received, from the oldest to the  
newest.  
2. Press M1, M2 or M3.  
M1 M2 M3  
3. Continue to review all calls until "END" is displayed.  
NOTE :In the Caller ID Review mode, if you want to review the  
Caller ID quickly (about 5 records/second), press and HOLD the  
REVIEW" " or " " Button. The unit will then scroll through  
The Caller ID records continuously.  
3. Your call will automatically be dialed.  
To Dial Frequently Called Numbers:  
1. Pick up Handset.  
MEMORY  
2. Press MEMORY Button.  
3. Press the desired memory location  
Button (0-9).  
Caller ID Redial  
The FM2552/FM2000 allows you to redial a Caller ID record you are  
currently reviewing by simply pressing the Caller ID "REDIAL"  
Button (on the back of the handset).  
When the number is the full ten digit numbers, only the last seven  
digits will be dialed if the area code is the same as the programmed  
area code. If the area code is different, then the full ten digit number  
is displayed and a "1" will automatically be added to the dialing  
sequence. The local area code must be programmed in order to fully  
utilize the redial feature.  
4. Your call will automatically be dialed.  
To Erase A Stored Number  
To erase a stored number, simply store a new number in the same  
location. The new number will replace the old one.  
Caller ID Features  
Reviewing New Call Records  
NOTE: The handset must be in the base to review Caller ID  
information.  
1. When the Time/Date screen is displayed, press the REVIEW " "or  
NOTE: The handset must be in the base to review Caller ID  
information.  
"
" Button, and the display will show the last new call information.  
1. When the Time/Date screen is displayed, press the " " or "  
Button to select the Caller ID number that you want to dial.  
"
2. Continue pressing the REVIEW" " or " " Button to review all  
new call information in the order the calls were received.  
2. Press and release the Caller ID "REDIAL" Button to dial your  
desired local or long distance telephone number. The display will  
show "PICKUP PHONE".  
3. After the final call has been reviewed, the display will show "END  
OF NEW CALL", and the NEW CALL LED will stop flashing.  
15  
16  
 
Caller ID Features  
3. When you lift the handset, "PICKUP PHONE" will clear and the  
number will be automatically dialed.  
Caller ID Features  
Erase All Calls  
1. Press the " " or " "Button to review all Caller ID records  
received before erasing all calls.  
With current Telecom redialing situations, there are 4 redial options:  
(1) 7 digits without a 1 prefix; (2) 7 digits with a 1 prefix; (3) 10  
digits without a 1 prefix; and (4) 10 digits with a 1 prefix.  
2. While the display is in standby mode, press and hold the "ERASE"  
Button for 2 seconds.The LCD will show:  
1. 7 digits without a 1 : Assuming that you have programmed your  
correct area code, redial your local call by pressing the "Redial"  
Button once.  
CALL  
PM  
2. 7 digits with a 1 : Assuming that you have programmed your  
correct area code, scroll to the local 7 digit call you wish to redial.  
Press and hold the "Redial" Button for 2 seconds.  
3. Press the "ERASE" Button again, then all VIEWED messages will  
be erased .  
3. 10 digits without a 1 : Due to the software setup of the  
FM2552/FM2000 the user is instructed to insert their 3 digit local area  
code. In some areas of the country, one must include their area code  
when making a local call. To solve this issue, the user must reprogram  
their FM2552/FM2000 to another 3 digit "fictitious" area code. (We  
recommend using an area code not currently being used in the U.S.,  
i.e... 100 etc.) Once your area code is programmed as above, your  
FM2552/FM2000 will show all "10 digits" for every incoming call.  
To redial a local 10 digit call, press and hold the "Redial Button" for 2  
seconds. The "1" prefix is then omitted and the local 10 digit call is  
redialed out.  
NOTE:  
In this condition, all the viewed messages will be erased. If there are  
messages that have not been reviewed, the "Erase All Calls" function  
cannot be performed.  
New Call LED  
The NEW CALL LED will flash to indicate a new call(s) has been  
received. The NEW CALL LED and the NEW CALL ICON will  
continue flashing until you review all new calls.  
To Adjust The Display Contrast  
When call information or the Time/Date screen is displayed, press and  
hold the REVIEW " " and " " Button at the same time for 2  
seconds. Press " " to make the contrast darker or " " to make the  
contrast lighter. Press the ERASE Button to confirm the contrast.  
4. 10 digits with a 1 prefix: Simply scroll to the desired Long Distance  
10 digit call you wish to dial out. Press down the redial button once  
and release. If your area requires that you add 1 and your area code  
even if the call is within the same area code, then you must reprogram  
your FM2552/FM2000 to another 3 digit "fictitious" area code. The  
"1" prefix will be added before the 10 digit number and your long  
distance call will be dialed out.  
17  
18  
 
Trouble Shooting Guide  
PROBLEM  
The display  
screen is blank. installed or replaced.  
POSSIBLE CAUSE  
CORRECTIVE ACTION  
PROBLEM  
No dial tone.  
POSSIBLE CAUSE  
Improper installation.  
CORRECTIVE ACTION  
The battery needs to be  
Adjust the contrast level. If  
that doesn't work, replace  
the 3AA alkaline batteries.  
Recheck all modular plug  
connections.  
Try another phone jack. If  
your phone works on  
another jack, it is likely you  
have a problem with your  
wiring. Contact your local  
phone company.  
Problem with the wiring.  
You cannot  
redial a call  
record.  
Your local area code is not  
programmed.  
If the display does not  
indicate 7 digits, reprogram  
the local area code.  
The number displayed is  
incorrect.  
Verify the number displayed  
during redial. Data received  
were possibly corrupted  
during the transmission  
through the telephone lines.  
Dial the telephone number  
manually on your  
The phone  
does not ring.  
Ringer Off/Lo/High switch  
is not set correctly.  
Set the ringer Off/Lo/High  
switch to the Lo or High  
position.  
Too many telephones are  
installed on the same line.  
Contact your local telephone  
company to determine the  
maximum number of  
extensions for your calling area.  
telephone.  
Memory  
dialing does  
not work.  
The memory storage  
procedure was not followed  
correctly.  
Carefully review the store  
sequence and re-enter your  
programmed number.  
"Error"  
appears on  
the display.  
Bad data may have been  
received.  
Pick up the phone after the  
second ring. If an answering  
machine is connected to the  
same phone line as your  
FM2552, it must be set to  
answer after four or more  
rings.  
The sound  
volume is  
too low.  
Another extension is  
off hook.  
Hang up the extension.  
Your  
The telephone line is not  
connected properly to the  
unit.  
Connect the telephone line into  
the back of the unit.  
telephone  
rings but the  
FM2552  
doesn't show  
any messages.  
Cannot review The unit is in the telephone The handset must be in the  
Caller ID data. mode (not the Caller ID base during all Caller ID  
mode), or the battery needs procedures. If that doesn't  
Check with your local  
telephone company to be  
sure Caller ID service is  
being provided on your  
telephone line.  
to be installed or replace.  
work, replace the 3AA  
alkaline batteries.  
19  
20  
 
FCC WANTS YOU TO KNOW  
SERVICE  
According to FCC regulations, this equipment, which has been  
certified and registered by the FCC, may only be repaired by  
authorized persons. If repairs or adjustments are made by an  
unauthorized person, the FCC certification may be voided. Should  
you encounter any problems, please call the Southwestern Bell  
This equipment complies with Part 68 of the FCC rules. On the  
bottom of the base of this equipment is a label that contains, among  
other information, the FCC Registration Number and Ringer  
Equivalence Number (REN) for this equipment. You must, upon  
request, provide this information to your telephone company.  
®
Freedom Phone toll -free Customer Help Line for assistance:  
The REN is useful to determine the quantity of devices you may  
connect to your telephone line and still have all of those devices ring  
when your telephone number is called. In most, but not all areas, the  
sum of the RENs of all devices connected to one line should not  
exceed five (5.0). To be certain of the number of devices you may  
connect to your line, as determined by the REN, you should contact  
your local telephone company to determine the maximum REN for  
your calling area.  
1-800-366-0937, Monday - Friday 8:30 am - 9:00 pm, and Saturday  
8:30 am - 12:30 pm. You can also visit our website at  
FOR IN - WARRANTY SERVICE:  
Package your complete unit (including all adapters, line cords, and  
other accessories ) and ship the unit postage prepaid* and insured  
(for your protection ) to:  
®
SOUTHWESTERN BELL FREEDOM PHONE  
DEPT.:Warranty Repair  
If your telephone equipment causes harm to the telephone network,  
the telephone company may discontinue your service temporarily. If  
possible, they will notify you as soon as possible. You will be  
informed of your right to file a complaint with the FCC.  
7475 N. Glen Harbor Blvd., Glendale, AZ 85307  
Be sure to include your return address, proof of purchase, a daytime  
phone number, $9.50 for postage and handling*, and a brief  
explanation of your difficulties.  
*NOTE: California residents need only provide proof of purchase  
and should call 1-800-366-0937 for shipping instructions.  
Your telephone company may make changes in its facilities,  
equipment, operations, or procedures that could affect the proper  
functioning of your equipment. If they do, you will be notified in  
advance to give you an opportunity to maintain uninterrupted  
telephone service. If you experience trouble with this telephone  
equipment the telephone company may ask that you disconnect this  
equipment from the network until the problem has been corrected or  
until you are sure that the equipment is not malfunctioning.  
FOR OUT-OF WARRANTY SERVICE:  
You may call our toll-free Help Line for the price of a replacement  
before returning your unit. Please follow all instructions for In-  
Warranty service (above) to return your unit, and mark the package:  
DEPT.: Out-of-Warranty.  
If you have called and know the cost of your replacement, please  
include this information with your unit for prompt service.  
This equipment may not be used on coin service provided by the  
telephone company. Connection to party lines is subject to state  
tariffs. This equipment is hearing aid compatible.  
QUESTIONS?  
STOP...DON'T TAKE ME BACK TO THE STORE.  
LOOK...FOR THE TOLL-FREE "HELP" TELEPHONE  
NUMBER.  
LISTEN...AS THE EXPERTS TALK YOU THROUGH THE  
PROBLEM.  
21  
22  
 
SERVICE  
For immediate answers to your questions regarding operation,  
missing parts or installation, call the  
SOUTHWESTERN BELL FREEDOM PHONE HELP LINE AT  
1-800-366-0937  
LIMITED WARRANTY  
This warranty is also rendered invalid if this product is removed from  
the country in which it was purchased, if it is used in a country in  
which it is not registered for use, and/or if it is used in a country for  
which it was not designed. Due to variations in telephone systems and  
communications laws, this product may be illegal for use in some  
®
®
LIMITED WARRANTY  
This Southwestern Bell Freedom Phone is warranted to the original  
countries. Southwestern Bell Freedom Phone Retail Sales assumes  
no responsibility for damages or penalties incurred resulting from the  
use of this product in a manner or location other than that which it is  
intended.  
®
purchaser to be free from defects in materials and workmanship under  
normal installation, use, and service for a period of one (1) year from  
the date of purchase as shown on the purchaser's receipt.  
This one-year limited warranty is in lieu of all other express  
warranties, obligations, or liabilities. ANY IMPLIED  
®
The obligation of Southwestern Bell Freedom Phone Retail Sales  
WARRANTIES, OBLIGATIONS, OR LIABILITIES, INCLUDING  
BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR  
PURPOSE, SHALL BE LIMITED IN DURATION TO THE  
ONE-YEAR DURATION OF THIS WRITTEN LIMITED  
WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS  
ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE  
ABOVE LIMITATIONS MAY NOT APPLY TO YOU.  
under this warranty shall be limited to repair or replacement (at our  
option) during the warranty period of any part which proves defective  
in material or workmanship under normal installation, use, and  
service, provided the product is returned to Southwestern Bell  
®
Freedom Phone Retail Sales TRANSPORTATION CHARGES  
PREPAID (California residents call 1-800-366-0937 for shipping  
instructions). Products returned to us or to an Authorized Service  
Center must be accompanied by a copy of the purchase receipt. In the  
absence of such purchase receipt, the warranty period shall be one (1)  
year from the date of manufacture. To obtain service under this  
warranty, return the defective product to the service center nearest you  
together with your sales slip and $9.50 for postage and handling  
(California residents need only provide proof of purchase). You may  
also have other warranty rights which vary from state to state.  
IN NO EVENT SHALL WE BE LIABLE FOR ANY SPECIAL,  
INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH  
OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED,  
WHATSOEVER.  
Some states do not allow the exclusion or limitation of special,  
incidental, or consequential damages, so the above limitation or  
exclusion may not apply to you. This warranty gives you specific  
legal rights, and you may also have rights which vary from state to  
state.  
This warranty shall be invalid if the product is damaged as a result  
of defacement, misuse, abuse, neglect, accident, destruction, or  
alteration of the serial number, improper electrical voltages or  
currents, repair alteration or maintenance by any person or party other  
than our own service facility or an authorized Service Center, or any  
use violative of instructions furnished by us.  
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