Polk Audio Speaker System SURROUNDBAR3000IHTSYS User Manual

ENGLISH  
 
PLEASE TAKE INVENTORY  
INSIDE YOUR SURROUNDBAR 3000 IHT CARTON:  
Please check to ensure you have everything in your Polk Audio®  
SurroundBar® 3000 Instant Home Theater® (IHT) carton.  
Inside, you should find:  
SurroundBar  
Subwoofer  
Subwoofer Power Cord  
20V Power Supply  
SurroundBar  
MUTE  
SOURCE  
1
2
3
VOL  
SUB  
6' Digital (Optical) Cable  
1/8" to 1/8" analog cable  
1/8" to RCA adapter  
Quick Start Guide  
Remote Control  
Remote Control Programming Guide  
Online Registration Card  
Important Note: If anything is missing or damaged, or if your  
Polk Audio SurroundBar 3000 IHT fails to operate, please notify  
your dealer immediately. We recommend keeping your original  
carton and packing materials in case you need to ship the unit  
in the future.  
6' Digital (Optical) Cable  
Wireless Subwoofer  
Digital One-Step  
Contents • Contenido  
1/8" to 1/8" Analog Cable  
1/8" to RCA Adapter  
Important Notes  
Notas importantes  
1
Note: Remove caps prior to inserting cable (recommended hookup only).  
ABOUT YOUR SURROUNDBAR 3000 IHT  
Nota: Si es necesario, quite la tapa antes de insertar el cable  
(sólo conexión recomendada).  
CHANNEL ID  
2
1
2
3
4
Important Note: The CHANNEL ID switches on both the SurroundBar  
and the subwoofer must be set to the same number  
.
Nota importante: Los selectores de identidad de canal (CHANNEL ID)  
deben fijarse en el mismo número.  
CHANNEL ID  
1
2
3
4
Thank you for choosing the SurroundBar 3000 IHT from  
Polk Audio. You’re about to discover how the legendary  
Polk Audio sound makes watching TV and movies so much  
more exciting. Using a single bar loudspeaker and a wireless  
subwoofer, the SurroundBar 3000 IHT produces a wide  
soundstage and rich, full sound. Polk Digital Logic® offers  
spectacular performance and convenience. And there’s  
even more about the SurroundBar 3000 IHT you’ll enjoy:  
3
MUTE  
S
O
U
R
C
E
S
1
2
3
SUB  
Volume Up and Down  
(
+
/
): Adjusts the volume of the subwoofer.  
):  
VOL  
SUB  
Subida  
y
bajada de volumen del subwoofer (SUB,  
+
/
Ajusta el volumen del subwoofer  
.
Quick Start Guide  
Subwoofer Power Cord  
20V Power Supply  
No rear speakers, no rear wires.  
Compact design complements today’s flat panel TVs.  
Easy to set up. Instant home theater in minutes.  
Remote Control Programming Guide  
Upgrades any flat panel TV audio with a bigger,  
fuller sound.  
A complete home theater experience from a single bar  
loudspeaker and an unobtrusive wireless subwoofer.  
Wireless subwoofer can be placed anywhere  
in the room within 50' of the bar.  
6' optical cable for the absolute easiest  
hookup from your TV to the bar.  
Built-in wall mount and included bump-on pads  
ensure a wide range of locating options.  
Provides upgraded audio for today’s Blu-Ray discs.  
Customer Service Hours of Operation: Monday-Friday, 9AM-5:30PM EST  
3
 
1
2
3
4
5
LEARN  
SOURCE  
MUTE  
POWER  
20V  
2.5A  
ON  
SOURCE  
CHANNEL ID  
OFF  
1
2
3
4
1
2
3
FACTORY USE ONLY  
6
7
8
9
BAR CONTROLS  
BAR LED  
1. Learn—Puts the bar into “learning mode” so  
you can program it to respond to commands  
from your remote control.  
NORMAL MODE:  
Green Steady—Power is on; all is well.  
Red Steady—The bar is in standby mode.  
2. Source—Changes which input source  
you are listening to.  
Green Two Blinks—A remote control signal  
is received successfully.  
3. Power ( )Turns on the bar or puts  
it in standby mode.  
Green Slow Blinking—System is muted.  
LED—A light that shines green, orange  
or red to indicate operating status.  
Green Fast Blinking (After pressing volume up  
button)—You have reached the maximum volume.  
4. Mute—Mutes the sound coming from  
Green Fast Blinking (At power up)—The bar and  
subwoofer have established a wireless connection.  
the SurroundBar 3000 IHT.  
5. Volume Up and Down (  
/
)—Adjusts  
Orange Fast Blinking (At power up)—The bar and  
subwoofer have failed to establish a wireless connection.  
the volume of the SurroundBar 3000 IHT.  
6. Power SwitchTurns the bar on or off,  
LEARNING MODE: (See page 8 for instructions.)  
but you can leave it on all the time.  
Orange Blinking—The bar is in learning mode.  
7. Power Connection—The bar power supply connects here.  
Orange Steady—The bar is in learning mode  
and a bar button has been selected.  
8. Audio Inputs (Source 1, 2 or 3)—Where you connect  
your TV (or other source) to the SurroundBar 3000.  
Use the 6' optical cable (Source 1) provided or analog  
L/R audio cable (Source 2 & 3) not included.  
Green Blinking—The bar has successfully  
learned a remote control command.  
Red Blinking—The bar has failed to learn  
a remote control command.  
9. Channel ID Switch—Selects the “channel” for the wireless  
subwoofer signal. Don’t forget to select the same  
“channel” on the subwoofer.  
Red and Orange Blinking—Learned IR codes  
have been successfully erased.  
NOTE: You’ll probably never need to adjust these switches.  
If you put more than one SurroundBar 3000 IHT system in  
your home, use different channel ID switch settings so the  
systems don’t interfere with each other.  
4
Polk Audio Customer Service 800-377-7655 (Outside USA & Canada: 410-358-3600)  
 
1
2
REMOTE CONTROL  
1. Power ( )Turns on the bar or puts  
it in standby mode.  
3
4
2. Mute—Mutes the sound coming  
from the SurroundBar 3000 IHT.  
5
3. Source 1, 2 or 3—Changes which input  
source you are listening to.  
4. Volume Up and Down ( + / – )—Adjusts  
the volume of the SurroundBar 3000 IHT.  
5. SUB Volume Up and Down ( + / – )  
Adjusts the volume of the subwoofer.  
This device complies with Part 15 of the FCC Rules. Operation  
|is subject to the following two conditions: (1) this device may  
not cause harmful interference, and (2) this device must accept  
any interference received, including interference that may  
cause undesired operation.  
This Class  
B
digital apparatus complies with Canadian ICES-003.  
est conforme la norme  
Cet appareil numerique de la classe  
NMB-003 du Canada.  
B
a
POWER  
POWER  
A
B
ON  
LINK  
OFF  
ON  
CHANNEL ID  
AC INPUT  
100V - 240V  
50Hz - 60Hz  
LINK  
PROTECT  
1
2
3
4
CHANNEL ID  
1
2
3
4
AC INPUT  
100V  
50Hz  
-
-
240V  
60Hz  
OFF  
PROTECT  
60W  
60W  
WARNING  
AVERTISSEMENT  
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK,  
POUR RÉDUIRE LES RISQUES D’ÉLECTROCUTION, GARDEZ  
CET APPAREIL LABRI DE LA PLUIE ET DE LHUMIDITÉ.  
AUCUNE PIÈCE INTERNE RÉPARABLE PAR LUTILISATEUR.  
CONFIER LENTRETIEN UN PERSONNEL QUALIFIÉ.  
DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.  
NO USER SERVICEABLE PARTS INSIDE, REFER SERVICING TO  
QUALIFIED SERVICE PERSONNEL.  
À
1
2
3
À
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
ATTENTION  
RISQUE D’ÉLECTROCUTION  
NE PAS OUVRIR  
SUBWOOFER CONTROLS  
1. Channel ID Switch—Selects the “channel” for the wireless  
subwoofer signal. Don’t forget to select the same  
“channel” on the bar.  
Specifications  
System Power  
180 Watts  
3 3/4" H x 31" W x 3" D  
Dimensions  
SurroundBar  
2. Power SwitchTurns the wireless subwoofer on  
and off, but you can leave it on all the time if you wish.  
(9.53cm x 78.74cm x 7.62cm)  
3. Power Connection—The subwoofer power  
Subwoofer  
10" H x 10 1/4" W x 10 3/4" D  
(25.4cm x 26.04cm x 27.31cm)  
cord connects here.  
SUBWOOFER LEDS  
Weight  
SurroundBar  
Subwoofer  
4.3 lbs (1.95kg)  
7.8 lbs (3.5kg)  
A. Link—LED shines green when the subwoofer  
is active and communicating with the bar.  
Power Rating  
SurroundBar  
Subwoofer  
B. Protect—Shines red when the subwoofer  
20 Vdc, 2.5 A  
100V - 240V, 50Hz - 60Hz, 1A  
is in protection.  
Model  
SurroundBar 3000 Instant Home Theater  
Customer Service Hours of Operation: Monday-Friday, 9AM-5:30PM EST  
5
 
Wall mounted bar  
Shelf mounted bar sits in front of TV  
2
2
1
WHERE TO LOCATE YOUR BAR  
FOR THE BEST SOUND  
It’s easy. The bar comes with rubber pads already attached,  
so it will sit securely on any flat surface. Just center the bar  
under your TV screen. If your TV is housed in a media center,  
you can place the bar above the TV.  
3
Overall Dimensions  
1. 3 3/4" H (9.53cm)  
2. 31" W (78.74cm)  
Keyhole Slots  
3. 16 3/4" W (42.55cm)  
If your TV is wall mounted, the bar can mount right beneath  
it. The bar has built-in keyhole slots that make it easy.  
WHERE TO LOCATE YOUR SUBWOOFER  
FOR THE BEST SOUND  
Your wireless subwoofer is really easy to place and can  
go just about anywhere in the room. Plus you don’t have  
to worry about connecting wires, because the only wire  
you have to plug in is the power cord. And that’s it.  
Here’s a little trick: If you place  
your subwoofer in a corner of  
your room, it will reinforce the  
subwoofer’s output, making it  
sound louder.  
6
Polk Audio Customer Service 800-377-7655 (Outside USA & Canada: 410-358-3600)  
 
HOW TO CONNECT YOUR BAR  
This is really easy, too. You probably have two sources  
for a signal: your TV or a cable/satellite TV box.  
We recommend you use the optical output from your TV  
so you can enjoy the highest quality audio for TV and DVD’s.  
In the event that your TV does not have an optical output,  
you can use the optical output from your cable/satellite box  
and then connect your DVD player using one of the other  
SurroundBar 3000 inputs.  
TV or Cable/Sat Box  
SurroundBar 3000  
HEADPHONE  
OUTPUT  
POWER  
20V  
2.5A  
ON  
SOURCE  
CHANNEL ID  
OFF  
1
2
3
4
1
2
3
FACTORY USE ONLY  
OPTICAL AUDIO  
OUTPUT  
POWER  
CHANNEL ID  
CHANNEL ID  
ON  
1
2
3
4
1
2
3
4
OFF  
POWER  
ON  
LINK  
OFF  
HOW TO CONNECT YOUR SUBWOOFER  
PROTECT  
CHANNEL ID  
1
2
3
4
AV INPUT  
100V  
50Hz  
-
-
240V  
60Hz  
Your subwoofer receives a wireless audio signal from the bar,  
so all you need to do is plug in the power cord. Make sure the  
sub’s Channel ID switch is set to the same number as the bar’s  
Channel ID switch. (Both Channel ID switches should be set  
to the same number out of the box.)  
WARNING  
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK,  
DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.  
NO USER SERVICEABLE PARTS INSIDE, REFER SERVICING TO  
QUALIFIED SERVICE PERSONNEL.  
CAUTION  
RISK OF ELECTRIC SHOCK  
DO NOT OPEN  
Customer Service Hours of Operation: Monday-Friday, 9AM-5:30PM EST  
7
 
HOW TO OPTIMIZE THE SOUND  
WHEN TV SPEAKERS ARE ON  
FINE TUNING YOUR SURROUNDBAR 3000 IHT  
The next thing you’ll want to do is adjust the subwoofer  
to blend with your bar. This will ensure the system produces  
the best sound.  
You should hear sound from the bar. If you don’t, turn up  
the volume on the bar using its volume control buttons.  
If your bar is connected to your TV, there’s a very good chance  
your TV speakers are also playing. It’s impossible to give specific  
instructions on how to turn off the speakers for every TV, but  
here’s a way to do it that covers many of the TVs out there.  
To set the subwoofer’s volume, play a variety of source material—  
some music, a movie sound track with great special effects,  
a movie chapter or a part of a concert in which people are  
speaking. Adjust the volume until what you hear sounds  
natural to you in your normal viewing location.  
1. On your TV remote control, find a “menu” or “setup” button.  
2. Press this button. You should see an on-screen menu.  
3. Next, look for an option to control audio functions  
and select it.  
The setting to turn off your TV’s internal speakers should be here.  
If you can’t turn off your TV internal speakers, don’t worry.  
Your SurroundBar 3000 IHT will make your TV sound much  
better.To enjoy the best performance from your bar, you’ll  
want it to play louder than your TV. Use the following steps  
to adjust the volume balance between your TV and the bar:  
1. If necessary, program your bar to respond to the volume  
up and down control commands of your TV remote.  
(See “HOW TO SETUP A REMOTE CONTROL FOR  
YOUR SURROUNDBAR 3000 IHT” on page 9.)  
2. Turn your TV volume all the way down using the control  
buttons on your TV.  
3. Then, using the volume control buttons on your bar,  
set the volume to a normal listening level (do not use  
the remote control).  
After you make these adjustments, your SurroundBar 3000 IHT  
should always be louder than your TV speakers. Then use the  
TV remote control to adjust the volume as you normally do.  
8
Polk Audio Customer Service 800-377-7655 (Outside USA & Canada: 410-358-3600)  
 
HOW TO SET UP A REMOTE CONTROL  
FOR YOUR SURROUNDBAR IHT  
5
Tap “Volume Up” button on your TV’s remote control  
4 - 8 times, once per second. Tap, do not hold.  
SMARTBARPROGRAMMING NOTE:  
For your SurroundBar to respond to your remote control, you  
MUST FIRST program the bar to respond to your television’s  
original IR (Infra-Red) remote. An RF (Radio Frequency)  
remote will not work. Other remotes (cable, satellite)  
will work only after you have programmed the bar to  
respond to the TV’s IR remote.  
LED  
VOL  
LED blinks with  
each button press  
Programming Instructions: Your SurroundBar IHT is currently  
programmed to respond to the remote control that is included  
with the product. However, we strongly recommend program-  
ming the SurroundBar to also respond to your existing remote  
control using the steps illustrated below. This will enable you  
to operate all of your components using a single remote control.  
While programming the SurroundBar, ignore anything  
that may be displayed on the TV screen.  
6
When the LED blinks green quickly for 3 seconds,  
the command has been learned. The LED will  
become solid green.  
Example: To teach your bar the “Volume Up”  
command of your remote control:  
LED  
VOL  
LED blinks green,  
then turns solid green  
1
2
The SurroundBar is turned on and the LED is solid green.  
And you have sound coming from the bar.  
Verify command works.  
Repeat steps 1-6 to program “Volume Down” ( ), Source,  
Mute and Power buttons ( ).  
Press and hold “LEARN” for 2 seconds, or until LED  
blinks orange, then release the “LEARN” button.  
Note: If your bar fails to learn certain IR remote codes, the power  
LED will blink red. Try erasing any previously programmed codes  
(see below) and carefully repeat steps 1-6 above.  
LEARN  
SOURCE  
Code Erasing Procedure: If you have programmed your  
SurroundBar IHT to respond to a remote control and you no  
longer want it to do so, erase the codes by pressing the LEARN  
key for about two seconds while the unit is in standby mode  
(power LED is red). You’ll know that previously learned codes  
have been  
LED  
Blinks orange  
3
Press and release Volume Up “  
LED turns solid orange.  
.”  
successfully erased when the power LED blinks orange twice.  
MUTE  
Note: This procedure removes ALL of your bar’s remote control  
programming. If you only need to change the programming for  
some of the bar buttons, follow the six steps in the sequence  
previously described to redo any previous programming.  
LED  
Solid orange  
The SurroundBar will continue to respond to the provided credit  
card remote control.  
4
Hold TV remote 1' - 2' from SurroundBar.  
SUB VOLUME CONTROL ON THE BAR  
While unit is on and LED is solid green.  
1. Tap LEARN once, LED ( ) turns orange.  
2. To adjust sub volume, tap up ( ) or down ( ).  
3. To return to master volume, tap LEARN again,  
1' - 2'  
LED ( ) turns green.  
NOTE: Bass can also be adjusted with included remote control.  
Customer Service Hours of Operation: Monday-Friday, 9AM-5:30PM EST  
 
9
Bass output is not loud enough.  
TROUBLESHOOTING  
Turn up the subwoofer’s volume control using  
the remote control.  
Place the subwoofer closer to a corner of the room.  
Move subwoofer closer to viewing location within the room.  
The bar does not power on.  
Ensure you have plugged the power supply  
into a live wall outlet.  
Ensure that all components of the power  
supply are connected properly.  
The bar won’t learn my remote control commands.  
Ensure the power supply is properly connected  
to the bar power input.  
Ensure the rear panel power switch is in the “on” position.  
Carefully follow the programming instructions  
on the previous page of this manual.  
Hold the remote steady and 1-2 feet from  
the front of the bar.  
The subwoofer does not power on.  
Quickly “tap” the remote button 4 times.  
Ensure the subwoofer is plugged into a live wall outlet.  
Ensure the rear panel power switch is in the “on” position.  
Note: The bar learns almost all IR commands,  
but some IR protocols cannot be programmed.  
No sound from the bar.  
The volume of my television speakers gets louder  
than my SurroundBar 3000 system over time.  
Check that the TV or cable box is providing a signal.  
Check that the bar is receiving power and is turned on.  
Turn up the volume of the bar.  
Check the input cables to make sure they  
are connected securely.  
Turn up the volume of your television or cable box.  
Check mute status: Is the bar status light slowly blinking  
green? If so, press the Mute button on the bar.  
Check that the audio format of the input source  
is set to PCM 2-channel audio.  
Turn off your TV speakers per the instructions  
on page 8 of this manual.  
When the remote control volume button is held down,  
your television may change volume levels faster than  
the bar. Use the buttons on the bar to adjust the volume  
of the bar to the correct balance with the TV speakers.  
The subwoofer’s output is intermittent,  
or sounds weak or is distorted.  
Is the bar status indicator blinking orange? If so, the bar  
and subwoofer have failed to establish a wireless connection.  
Turn off both the bar and subwoofer. Then turn them back  
on to re-establish communication.  
Try changing settings of the channel ID switches  
on both the bar and the subwoofer.  
The wireless subwoofer could be too far away  
from the bar to receive a sufficiently strong signal.  
Try moving the subwoofer closer.  
No sound from the subwoofer.  
See section “Subwoofer does not power on.”  
Turn up the subwoofer volume control using  
the remote control.  
Is the bar status light blinking orange fast?  
If so, the bar and subwoofer have failed to establish  
a wireless connection. Turn off both the bar and subwoofer.  
Then turn them back on to re-establish communication.  
Ensure the channel ID switches on the bar  
and subwoofer are set to the same number.  
The sound coming from the bar is distorted.  
Check the signal source to ensure the distortion  
is not coming from there.  
Audio processing (see FAQ’s on page 10)—there  
maybe audio processing occurring prior to reaching  
the bar. Disable this processing.  
10  
Polk Audio Customer Service 800-377-7655 (Outside USA & Canada: 410-358-3600)  
 
How do I erase previously learned remote  
control commands?  
FAQ’S (FREQUENTLY ASKED QUESTIONS)  
My TV does not have an optical output.  
How do I connect my audio?  
If you have programmed your SurroundBar 3000 to respond  
to a remote control and you no longer want it to do so, then  
you can erase the codes by pressing the LEARN key for about  
two seconds while the unit is in standby mode (power LED  
is red). The SurroundBar 3000 will continue to respond  
to the provided credit card remote control.  
You have several options for connecting your audio:  
Use the optical output of your source unit (cable/satellite box,  
DVD player, etc.) and connect directly to the SurroundBar 3000  
using the supplied optical cable.  
Use the 1/8" (3.5mm) analog / headphone output of your TV  
(if available) and connect directly to the SurroundBar 3000  
using the supplied 1/8" (3.5mm) to 1/8" (3.5mm) analog cable.  
Use the RCA audio outputs (white/red pair) on your TV  
(if available) and connect directly to the SurroundBar 3000  
using the supplied 1/8" (3.5mm) to 1/8" (3.5mm) analog  
cable and 1/8" (3.5mm) to RCA adapter.  
Can I adjust the subwoofer level control from the bar  
keypad if I cannot locate the provided remote control?  
Yes. You can control the subwoofer volume from the bar  
keypad by tapping the LEARN button prior to using the  
volume buttons. When you are done with the adjustment  
tap the LEARN button again.  
What if my provided optical cable is too short?  
To contact Customer Service:  
We did our best to provide a cable of adequate length;  
however, there might be a few setup instances in which  
the cable may be too short. If that is your situation,  
your local electronics store will have cables that  
meet your required length.  
If you have a question or comment, please feel free to call  
us or email us. In North America and Canada, call Polk Audio  
Customer Service: 800-377-7655 (M-F 9-5:30 EST) or via email  
[email protected]. Outside the US, call 410-358-3600.  
A Note Regarding Wireless Performance:  
Why am I not hearing any sound from my SurroundBar 3000  
when using the provided (optical) cable?  
Like all wireless devices, your SurroundBar 3000 IHT may be susceptible  
to RF interference from such sources as microwave ovens, WiFi computer  
systems, video game systems, cordless telephones, blue tooth systems, baby  
monitors and other devices. In particular, any devices operating in the 2.4GHz  
band may cause intermittent wireless connections between the SurroundBar  
3000 speaker and the subwoofer. It is also possible that your SurroundBar 3000  
IHT System may affect other wireless systems. For the most part, you can  
avoid wireless performance problems by physically separating these devices  
from your SurroundBar 3000 IHT System. Maintaining a distance of several feet  
or more between your SurroundBar 3000 IHT speaker and any wireless device  
should prevent any mutual interference effects. If you do notice any subwoofer  
signal dropouts take care to identify the root cause (most commonly having  
other wireless devices too close) and resolve accordingly. Any interference  
effects from a microwave oven will cease once the oven stops operating  
and may be resolved on a long-term basis by increasing the physical distance  
between your SurroundBar 3000 IHT System and the microwave oven.  
The SurroundBar 3000 is expecting the audio to be  
in 2-channel format. You may need to change your  
TV or cable/satellite box audio settings accordingly.  
My audio sounds strange and distorted.  
Your SurroundBar 3000 requires a clean, unaltered stereo  
signal for proper audio performance. If the sound from  
your SurroundBar 3000 is strange or distorted, then check  
the audio menus of whatever source(s) are connected  
to your SurroundBar 3000 and make sure any audio  
processing is turned off.  
Why can’t I successfully program the SurroundBar 3000  
to respond to my remote control?  
WARNING: LISTEN CAREFULLY  
There are many remote control formats, and we have done  
our best to make the SurroundBar 3000 compatible with the  
most popular brands. However, there are likely some cases  
in which the bar will not be able to learn your remote codes.  
In this case, please use the remote control provided with  
the SurroundBar 3000 product or try a different universal  
remote control.  
Polk Audio loudspeakers and subwoofers are capable of playing at extremely high volume levels,  
which could cause serious or permanent hearing damage. Polk Audio, Inc. accepts no liability  
for hearing loss, bodily injury or property damage resulting from the misuse of its products.  
Keep these guidelines in mind and always use your own good judgment when controlling volume:  
• You should limit prolonged exposure to volumes that exceed 85 decibels(dB).  
Refer to the Occupational Health and Safety Administration (OSHA) guidelines at:  
How do I control the SurroundBar 3000?  
Polk Audio is a DEI Holdings, Inc. Company. Polk Audio, Polk,  
The Speaker Specialists, SDA, Polk Digital Logic and SurroundBar  
are registered trademarks of Polk Audio, Inc.  
There are three ways to control your SurroundBar 3000:  
Use the touch-sensitive buttons on the front of the bar.  
Use the provided remote control.  
Program the SurroundBar 3000 to respond to your existing  
remote (see included instructions).  
Products that have earned the Energy Star® are designed to protect  
the environment through superior energy efficiency.  
Manufactured under license from Dolby Laboratories. Dolby and the  
double-D symbol are registered trademarks of Dolby Laboratories.  
My SurroundBar 3000 was responding to commands,  
but now it isn’t. What should I do?  
In this rare event, simply turn off the power (switch located  
on the back of the bar), wait a few seconds, and then turn  
the power back on. This should restore control.  
Customer Service Hours of Operation: Monday-Friday, 9AM-5:30PM EST  
 
11  
12  
Polk Audio Customer Service 800-377-7655 (Outside USA & Canada: 410-358-3600)  
 
LIMITED WARRANTY  
GARANTIE LIMITÉE  
Polk Audio, Inc., warrants to the original retail purchaser only. This warranty will terminate  
automatically prior to its stated expiration if the original retail purchaser sells or transfers the Product  
to any other party. Polk Audio, Inc., warrants, to the original retail purchaser only, that the LOUD-  
SPEAKER(S), PASSIVE CROSSOVER COMPONENT(S) and ENCLOSURE on this Polk Audio Loudspeaker  
Product will be free from defects in material and workmanship for a period of three (3) years  
from the date of original retail purchase from a Polk Audio Authorized Dealer. Furthermore, Polk  
Audio, Inc., warrants, to the original retail purchaser only, that any AMPLIFIER OR OTHER ELECTRONIC  
COMPONENT that may be included in this Polk Audio Loudspeaker Product will be free from defects  
in material and workmanship for a period of one (1) year from the date of original retail purchase  
from a Polk Audio Authorized Dealer. To allow Polk Audio to offer the best possible warranty service,  
please fill out the Product Registration Card(s) and send it to the Factory at the address provided  
on the Product Registration Card(s) within ten (10) days of the date of original purchase. Defective  
Products must be shipped, together with proof of purchase, prepaid insured to the Polk Audio  
Authorized Dealer from whom you purchased the Product, or to the Factory at 1 Viper Way, Vista,  
California 92081. Products must be shipped in the original shipping container or its equivalent;  
in any case the risk of loss or damage in transit is to be borne by you.  
La garantie de Polk Audio, Inc., n’est valide que pour l’acheteur au détail original. La garantie sera  
automatiquement annulée avant sa date d’expiration spécifiée si l’acheteur original vend ou transfère  
le produit à tout autre parti. Polk Audio, Inc., garantit—à l’acheteur au détail original seulement—  
que le ou les HAUT-PARLEUR(S), COMPOSANTE(S) DE FILTRE PASSIF et CAISSON(S) de ce produit  
Polk Audio seront exempts de tout défaut attribuable aux pièces d’origine et à la main d’oeuvre pour  
une période de Trois (3) ans à partir de la date de l’achat au détail original chez un revendeur agréé  
Polk Audio. En outre, Polk Audio, Inc., garantit—à l’acheteur au détail original seulement—  
que TOUT AMPLIFICATEUR OU TOUT AUTRE COMPOSANTE ÉLECTRONIQUE qui pourrait faire  
partie ce produit Polk Audio sera exempt de tout défaut attribuable aux pièces d’origine  
et à la main d’oeuvre pour une période de un (1) ans à partir de la date de l’achat au détail  
original chez un revendeur agréé Polk Audio. Pour permettre à Polk Audio de vous offrir le meilleur  
service de garantie possible, veuillez enregistrer votre nouveau produit en ligne à l’adresse web:  
aux États-Unis et au Canada (à l’extérieur des. U.: 410-358-3600) dans les dix (10) jours suivant  
la date de l’achat original. Assurez-vous de conserver votre reçu d’achat original. Les produits  
défectueux doivent être expédiés, avec une preuve d’achat, francs de port et dûment assurés,  
au revendeur agréé Polk Audio de qui vous avez acheté le produit, ou à l’usine Polk Audio,  
à l’adresse: 1 Viper Way, Vista, California 92081. Les produits doivent être expédiés dans  
leur carton d’expédition original ou dans un contenant équivalent. En tout cas le propriétaire  
doit assumer tout risque de perte ou de dommage en transit.  
If upon examination at the Factory or Polk Audio Authorized Dealer it is determined that the unit  
was defective in materials or workmanship at any time during this Warranty period, Polk Audio  
or the Polk Audio Authorized Dealer will, at its option, repair or replace this Product at no additional  
charge, except as set forth below. All replaced parts and Products become the property of Polk Audio.  
Products replaced or repaired under this warranty will be returned to you, within a reasonable time,  
freight prepaid. This warranty does not include service or parts to repair damage caused by accident,  
disaster, misuse, abuse, negligence, inadequate packing or shipping procedures, commercial use,  
voltage inputs in excess of the rated maximum of the unit, cosmetic appearance of cabinetry not  
directly attributable to defect in materials or workmanship, or service, repair, or modification of the  
Product which has not been authorized or approved by Polk Audio. This warranty shall terminate  
if the serial number on the Product has been removed, tampered with or defaced.  
Si, suite à l’examen du produit à l’usine Polk ou chez le marchand agréé Polk Audio, il est déter-  
miné que la défectuosité est imputable aux matériaux d’origine ou à la main d’oeuvre au cours  
de la période de la garantie spécifiée, Polk Audio ou le revendeur Polk Audio, à sa guise, réparera  
ou remplacera le produit sans frais additionnels et selon les conditions décrites ci-dessous. Toute  
pièce ou produit remplacé devient la propriété de Polk Audio. Les produits réparés ou remplacés  
sous la garantie vous seront expédiés francs de port dans un délai raisonnable. Cette garantie  
n’inclut pas le service ou les pièces nécessaires à la réparation des dommages provoqués par  
accident, désastre, abus, négligence, mode d'expédition ou emballage inadéquat, utilisation  
commerciale, tensions supérieures au maximum prescrit pour l’unité, aspect visuel du meuble  
non directement attribuable à un défaut de pièces d’origine ou de main d’oeuvre, ou par le service,  
la réparation, ou toute modification du produit qui n’a pas été autorisé ou approuvé par Polk Audio.  
This warranty is in lieu of all other expressed Warranties. If this Product is defective in materials  
or workmanship as warranted above, your sole remedy shall be repair or replacement as provided  
above. In no event will Polk Audio, Inc. be liable to you for any incidental or consequential damages  
arising out of the use or inability to use the Product, even if Polk Audio, Inc., or a Polk Audio  
Authorized Dealer, has been advised of the possibility of such damages, or for any claim by any other  
party. Some states do not allow the exclusion or limitation of consequential damages, so the above  
limitation and exclusion may not apply to you. All implied warranties on this Product are limited  
to the duration of this expressed Warranty. Some states do not allow limitation on how long  
an implied Warranty lasts, so the above limitations may not apply to you. This Warranty gives  
you specific legal rights, and you also may have other rights which vary from state to state.  
Cette garantie sera annulée si le numéro de série sur le produit a été enlevé, altéré ou falsifié. Cette  
garantie prend préséance sur toutes autres garanties énoncées. Si la défectuosité de ce produit est  
imputable aux pièces d’origine ou à la main d’oeuvre selon les conditions de la garantie exprimées  
ci-dessus, votre seul recourt sera la réparation ou le remplacement selon les conditions décrites  
ci-dessus. Dans aucun cas Polk Audio, Inc. pourra-t-elle être tenue responsable pour tout dommage  
accessoire ou indirect causé par l’utilisation ou par l’incapacité d’utilisation du produit, même  
si Polk Audio, Inc. ou un revendeur agréé Polk Audio, a été avisé de la possibilité de tel dommage,  
ou pour toute réclamation par tout autre parti. Certains états ne permettant pas l’exclusion ou  
la limitation des dommages indirects, les limitations et exclusions exprimées ci-dessus pourraient  
ne pas s'appliquer dans votre cas. Toutes les garanties tacites sur ce produit sont limitées à la durée  
de la garantie énoncée. Certains états ne permettant pas la limitation de la durée d’une garantie  
tacite, les limitations ci-dessus pourraient ne pas s’appliquer dans votre cas. Cette garantie vous  
accorde des droits légaux spécifiques; vous pourriez également avoir d’autres droits qui pourraient  
varier d’état en état.  
This Warranty applies only to Products purchased in Canada, the United States of America,  
its possessions, and U.S. and NATO armed forces exchanges and audio clubs. The Warranty  
terms and conditions applicable to Products purchased in other countries are available  
from the Polk Audio Authorized Distributors in such countries.  
CUSTOMER SERVICE  
Thank you for your Polk Audio purchase. If you have a question or comment, please feel  
free to call us or email us. In North America and Canada, call Polk Audio Customer Service  
800-377-7655 (M-F, 9-5:30 EST) or via email [email protected]. Outside the US,  
call 410-358-3600.  
Cette garantie s’applique seulement aux produits achetés au Canada, aux États-Unis d’Amérique  
et ses possessions, et dans les clubs audio et d’échange des forces armées des É.U. et de l’OTAN.  
Les modalités et les conditions de garantie applicables aux produits achetés dans d’autres pays  
sont disponibles chez les distributeurs agréés Polk Audio établis dans ces pays.  
SERVICE À LA CLIENTÈLE  
Polk Audio ou contactez le Service à la Clientèle de Polk Audio au 1-800-377-7655 (L-V, 9-17:30,  
HNE, Canada et É.-U. seulement). À l’extérieur des É.-U. et du Canada, composez le 410-358-3600.  
Vous pouvez aussi nous contacter par courriel à l’adresse: [email protected].  
5601 Metro Drive  
HBP1925B  
Baltimore, MD 21215  
 

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