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.
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o d u c t .
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. y
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e s u l t i n r i s k
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n i t s b a s i c o p e r a t i o n .
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’ t p r a c t i c a l , t h e
y d i s c o n t i n u a n c e o f s e r a d v a n c e t h a t t e m p o r a r
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o n i c s . P T l a h n i s t r U s e r
e l e p h o n e H e a d s e t S y s t e m f r T h a n k y o u
d i s l i k e l y t o
o d u c t i n a n a r
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o d u c e r s , t h e o r R e E a N r l i e s r s p e r p a r a t e l y s h o w e s n e o e n p n t s r t a h 0 e 3 R l E r a N b e o l . f 0 . 3 . ) F
e t h e R E N w i t h o u t t e h s e e e d n p e t e r c d i m b a y l # p o # i n # t . a ( r F
o d u c t i d e n t i f i e r t h a t h a o s d u t h c e t i f s o p r a r t o f t h e p r
o m
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o p e r
. I t s h o e u r g l d i s t n e o r t b e p l a c e d i n a b u i l t - i n i n s t a l l a t i o n u n l e s s p r
o d u c t s T h h o i u s l d p 4 r . n e v e r b e p l a c e d n e a r o r o v e r a r a d i a t o r o r h e a t
o b e c e r t a i n o f t h e n u m b e r o f d e v i c e s y o u m a y
e s p o n s e t o a n i n c o m i n g c a l l . I n m o e s s t u , l b t u i n t n t h o e t d a e l l v i c e s n o t r i n o g n i n a g t i e n l e r p h o n e l i n e m a y r
m i n e t h e q u a n t i t y o f d e v i c e T s h y e o R u E m N a i y s c u o s n e n f u e l c t t o t o d e y t o e u r r t e l e p h o n e l i n e . E x c e s s i v e R E N
u c t i o n s f o r d e t a i l s . c o m p l i a n t . S e e i n s t a l l a t i o n i n s t r
o d u c t . I t i s d e s i g n e o d v i t d o e b d e w c i t o h n t n h e i s c t p e r d m t o d a u c l a o r m p p l u a g t i b i s l e p r j a c k t h a t i s a l s o
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e m i s e s w i r i n g a n d t e l e p h o n e n e t w o r k m u s t c o m p l y
e a a s r , t h e s u m o f t h e R E N s s h o u l d n o t e x c e e d f i v e ( 5 . 0 ) . T
s
s i n k , i n a w e t b a s e m e n t , o r n e a r a s w i m m i n g p o o l .
, f o r e x a m p l e , n e o a d r u a c b t a n t e h a t r u b w a o t r e r D o n o 3 t . l o c a t e t h i s p r
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.
o v i d e d t o y o u r t e l e p m h a o t n i o e n c m o m u s p t a b n e y p r e r q u e s t e d , t h i s i n f o r
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o f t h i s e q u i p m e n t i s a l a b e l t h a t c o n t a i n s a p r
u c t i o n s .
e a R d a n 1 d . u n d e r s t a n d a l l i n s t r
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e m e n e t q s u a i d r o p t e d b y u A l e s a n d t h e r a r t 6 8 o f t h e F C C r
T h i s e q u i p m e n t c o m p l i e s w i t h P S N O I T C U R T S N I Y T E F A S T N A T R O P M I
N O I T A M R O F N I N O I T A R T S I G E R C C F
LIMITED WARRANTY
for Plantronics Commercial Products
Purchased in the US and Canada
• This warranty covers defects in materials and workmanship of Commercial
Products manufactured, sold or certified by Plantronics which were purchased
and used in the United States and Canada.
INFORMATION ON SUPPLIES AND ACCESSORIES
TELEPHONE
HEADSET SYSTEM
• This warranty lasts for one year from the date of purchase of the Products.
For information on
• This warranty extends to you only if you are the end user with the original
purchase receipt.
S11
supplies and accessories call Plantronics
at 1-800-544-4660 or visit our web site at
• We will, at our option, repair or replace the Products that do not conform to
the warranty. We may use functionally equivalent
reconditioned/refurbished/remanufactured/pre-owned or new Products or
parts.
See also Diagram Key for additional part numbers.
• To obtain service in the U.S. contact Plantronics at (800) 544-4660 and in
Canada call (800) 540-8363. If you need additional information, please
contact our service centers at the numbers provided.
• THIS IS PLANTRONICS’ COMPLETE WARRANTY FOR THE PRODUCTS.
• This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state or province to province. Please contact
your dealer or our service center for the full details of our limited warranty,
including items not covered by this limited warranty.
© 2003–2005 Plantronics, Inc. All rights reserved. Plantronics, the logo
design, and Plantronics and the logo design combined are trademarks or
registered trademarks of Plantronics, Inc.
Printed in USA. 65806-01 (2•05)
QUICK START USER GUIDE
S11 QUICK START GUIDE
Setup
Identify the Components
Base Front
Base Rear
2
1
21
2.5
1
15
16
17
Headset Holder
Speak Level Switch
Configuration Switch
(P/N 46356-01)
22
Online Indicator Light
Listen Volume Control
Mute Indicator Light
Handset Indicator Light
Headset/Handset Switch
Headset Jack
1
2.4
2
3
Short Cord
(P/N 40974-01)
2
2.8
11
18
AC Power Adapter
(P/N 45671-01)
4
5
6
7
8
9
3
10
19
20
2.1
2.3
2.2
9
T
one
ak
Spe
me
Volu
Listen
The S11 Telephone Headset System is designed for use with
an existing telephone.
2.1 Turn the S11 base over and insert the headset holderᕡ.
Headset
M
u
t
e
Headset
8
Handset
19
20
Cord
2.2 Remove the handset cord from your telephone and
4
Headset Indicator Light
Mute Button
Clothing Clip
(P/N 43220-01)
plug it into the S11 handset jackƸ.
7
5
6
2.3 Using the short cordƼ, connect the S11 telephone line
jackƹ to your telephone handset jack.
21
22
Headset Assembly
Voice Boom
10 Speak Volume Control
2.4 Plug the headset cordƾ into the headset jack¶.
2.5 Connect the AC power adapterƽ to the S11 AC power
17
13
14
11
12
13
14
Tone Control
adapter jack¹ and a wall outlet.
AC Power Adapter Jack
Handset Jack
2.6 Put on headset.
12
2.7 Press the headset/handset switchᕦ and pickup the
Tx Level
handset (headset indicator lightᕨ on).
2.8 Slide the configuration switchƻ until you hear a clear
dial tone through the headset.
Telephone Line Jack
15
18
16
Trying other settings will not harm the amplifier or
your telephone.
3.1
3.3
3.2
TROUBLESHOOTING
4.7 / 5.2
4.6
I cannot hear a dial tone.
■
Make sure all cable connections are correct and firmly in place.
Pay special attention that handset cord is properly connected.
4.3 / 5.3
4.1 / 5.1
■
■
Ensure AC power adapter is connected and power is on.
Make sure you have pressed the headset button and the
headset indicator is on.
Make sure the telephone handset is off-hook.
Adjust listen volume control.
4.4 Dial a friend or co-worker. When your party answers,
■
speak normally.
Using the Headset
4.5 If your friend or co-worker cannot hear you or you hear a
buzz or hum, move the configuration switchƻ to another
setting.
■
3
4
■
3.1 Place the headset on your head.
■
Adjust the compatibility slide switch.
Ensure that the headset is centered on your ear.
3.2 Position the voice boom near the corner of your mouth.
4.6 Adjust how loud you sound to the other party by first
moving the speak level switchƺ, then fine-tuning with
the speak volume controlµ.
■
CLOTHING CLIP
Caller cannot hear my voice.
3.3 The clothing clipƿ keeps the headset free from the
weight of the cord. Attach the clip to your clothing at
about chest level. Allow enough slack in the cord
(approximately 6 inches) to permit your head to move
without pulling on the headset or the clothing clip.
4.7 Adjust the volume of the other party’s voice by using the
listen volume controlᕣ.
■
Make sure the mute button is turned off (indicator off).
Increase the outgoing volume by adjusting the speak volume
control
■
Receiving a Call
■
Adjust headset so the microphone is closer to your mouth.
You are now ready to make or receive calls.
5
I hear a hum in the headset.
5.1 With the headset in position, when your telephone notifies
you of an incoming call, press the headset/handset
switchᕦ, (headset indicatorᕨ on), place the handset
off-hook. Begin speaking.
■
Adjust the compatibility slide switch until the sound is clear.
Trying other settings will not harm the amplifier or your
telephone.
Placing a Call
5.2 The volume of the incoming call can be adjusted by moving
4.1 With the headset in position, begin placing a call by
pressing the headset/handset switchᕦ. (Headset
indicator lightᕨ on.)
the listen volume control
ᕣ
on the front of the S11.
Plantronics Help Desk
MUTE FEATURE
The Plantronics Help Desk is ready to assist you!
4.2 Lift the handset off-hook.
Dial 1-800-544-4660, Sunday 5:00 p.m. through
Friday 5:00 p.m. Pacific Standard Time or visit our
5.3 When you activate the mute buttonᕩ, the calling party
cannot hear your voice but you will be able to hear the
calling party.
4.3 Make sure mute buttonᕩ is off (Mute indicator lightᕤ off).
If you don’t hear a dial tone, see Troubleshooting.
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