FrameSaver® SLV 9128/9128-II
Network Access Module (NAM)
Installation Instructions
Document Number 9128-A2-GN11-50
April 2002
Product Documentation Online
Select Library → Technical Manuals → FrameSaver Frame Relay Devices.
Select the following document:
9128-A2-GB20
FrameSaver SLV, Models 9126, 9128, and 9128-II, User's Guide
To order a paper copy of a Paradyne document:
Within the U.S.A., call 1-800-PARADYNE (1-800-727-2396)
Outside the U.S.A., call 1-727-530-8623
Upgrading a Unit to the SLM Feature Set
Full Service Level Management (SLM) capability can be activated in units that have the
basic diagnostic feature set at any time. This is an optional feature that adds real-time
and historical network performance monitoring and SLA (Service Level Agreement)
reporting capabilities to your FrameSaver unit and network. Simply order a Feature
®
Activation Certificate and provide the model to be activated, your OpenLane SLM
system license key number, and the number of FrameSaver units to be activated to SLM
capability. You can order the certificate for a single unit or for many units.
OpenLane SLM Release 5.3 or above is required to schedule activation of SLM features
in units, and to manage the number of activations remaining on the certificate.
OpenLane also provides a Certificate Summary Report to assist you in the management
of the certificate.
When the Feature Activation Certificate arrives, add the Activation Certificate Number to
your OpenLane SLM application’s database. Activations can occur at any time, for as
many units as desired, until no activations remain for the certificate. When ready to
activate units, simply select the units to be activated and schedule the activations. The
activations occur when scheduled, and OpenLane updates the certificate information.
Contact your sales representative for additional information.
1
Cables You May Need to Order
Feature
Number
If connecting to a . . .
Order a . . .
T1 line interface/connector T1 line interface cable,
3100-F1-510
(For use in Canada)
DSX-1 Cable
RJ48C-to-CA81A
DSX-1 Adapter Cable
8-Pin modular plug-to-DB15 socket
Contact your sales representative to order cables.
Safety Instructions
Please read the Important Safety Instructions on page 27.
!
HANDLING PRECAUTIONS FOR STATIC-SENSITIVE DEVICES
This product is designed to protect sensitive components from
damage due to electrostatic discharge (ESD) during normal
operation. When performing installation procedures,
however, take proper static control precautions to
prevent damage to equipment. If you are not sure
of the proper static control precautions, contact
your nearest sales or service representative.
3
Installing the I/O Card
The NAM’s I/O card provides the network, DSX, DBM,
modem, DTE, and COM port connections. The I/O card
inserts directly behind the NAM that it supports in the
access carrier.
NAM
I/O Card
SINGLE
T1 N
AM
Procedure
N
E
T
1
Network
1. Remove the I/O card from the shipping box.
D
B
M
ISDN DBM
To avoid damaging the card, handle by the top and
bottom edges only.
M
D
M
Modem
DSX-1
D
S
X
2. At the rear of the carrier, align the I/O card with the
E
N
E
T
upper and lower tracks for the slot.
Ethernet
Push gently toward the midplane until it stops and
the card cannot be pushed any further.
P
O
R
T
Port 1
1
P
O
R
T
Port 2
2
Communications
Port
C
O
M
00-16834
Captive
Screws
Rear View
00-16835
3. Using a small Phillips screwdriver, alternately tighten the captive screws until they
are all snug.
NOTE:
The rear panels shown in these instructions are for the Model 9128-II, which has an
Ethernet port. Except where noted, installation instructions are the same for the
Model 9128 without an Ethernet port.
4
Installing the NAM into a Multislot Housing
The illustration shows the 14-slot access carrier housing.
CAUTION:
Be sure that you install the NAM in the correct slot so that it mates with its
matching I/O card. Otherwise, you could damage your card.
Procedure
1. Remove the NAM from the shipping
box. Handle only by the top and
bottom edges to avoid damaging the
card.
2. At the front of the carrier, align the
NAM with the upper and lower tracks
of the appropriate slot.
3. Slide the NAM into the tracks until it
seats with the midplane connectors.
Use care not to force the card or
bend any pins.
4. Close the carrier’s upper and lower
ejector latches to lock the card into
place, then tighten the captive
screws on the ejector latches.
Ejector
Latches
98-16209
5. Check that the OK LED lights.
Front View
If the OK LED is on, you have power.
If not, refer to Troubleshooting in the
User’s Guide for possible explanations.
5
Connecting the COM Port to an Asynchronous Terminal
A VT100-compatible asynchronous terminal or a PC providing VT100 terminal
emulation must be used to set up access to and management of the unit.
Procedure
1. Configure the VT100-compatible asynchronous terminal or PC to be compatible
with the FrameSaver unit:
—
—
—
—
—
—
COM Port in use by your PC is COM1 or COM2.
COM Port Baud Rate is set to 19.2 Kbps.
Character length is set to 8 data bits.
Parity is set to None.
Stop bit is set to 1.
Flow Control is set to None.
2. Insert the 8-pin end of the cable into the COM port for the appropriate slot.
COM Port-to-Terminal/Printer
P
O
or
R
T
COM Port-to-PC Cable
2
C
O
M
COM
98-16208a
3. Insert the other end of the cable into the terminal or PC.
4. Press Enter on the keyboard to display the Main Menu.
If the Main Menu does not appear, recheck the terminal or PC settings (see Step 1),
or press the Enter key. Refer to Troubleshooting in the User’s Guide for other
possible explanations.
Verifying that Self-Test Passed
To verify that the unit passed its self-test, go to the System and Test Status screen.
Main Menu → Status → System and Test Status
The results of the self-test appears on the next screen line, under the screen title.
If any failure messages appear, reset the unit by disconnecting, then reconnecting the
power cord. The unit will perform the self-test again. If the failure reappears, call your
service representative for assistance.
6
A Quick Guide to Configuration
The FrameSaver unit should operate using the default (factory-set) configuration
options, with exception to the changes specified in these installation instructions. Refer
to the following table for help in navigating the menus.
Press the . . .
To . . .
Esc key
Go back one screen or menu level. To see a visual
representation of the menu levels, see Menu Hierarchy in
the Quick Reference.
Tab key, or
Move the cursor from one menu item to the next.
Up (↑), Down (↓ ),
Left (← ) and Right (→ )
Arrow keys
Enter or Return key
Spacebar
Complete the menu or option selection.
Display the next available setting when changing a
configuration option. All the available settings for an option
appears at the bottom of the screen.
As an example, follow these steps to go to the Configuration Edit/Display menu so you
can start setting up the unit.
To load a configuration for editing:
1. From the Main Menu, press the down arrow key twice so the cursor is on
Configuration.
2. Press Enter to display the Configuration menu. The Load Configuration From menu
appears.
3. Press Enter to select Current Configuration (the cursor is already on this selection).
The Configuration Edit/Display menu appears.
This sequence of steps would be shown as the menu selection sequence:
Main Menu→ Configuration
To save a configuration option change:
1. Press Ctrl-a to switch to the function keys area at the bottom of the screen.
2. Type s or S (Save) and press Enter. The Save Configuration To menu appears.
3. Press Enter again to save your changes to the Current Configuration.
4. Press Esc until the Configuration Edit/Display menu reappears to continue
configuring the unit.
Press Ctrl-a, type m (MainMenu), and press Enter to return to the Main Menu.
In the sections that follow, only the minimum option changes required are included so
you will have a quick and trouble-free installation. See the configuration option tables in
the User’s Guide for more information about configuration options.
7
About the Installation Procedures
There are two methods for installing and setting up the FrameSaver unit.
and Setup.
An installer can physically install and set up access to the unit, and the network
operation center (NOC) can complete the setup. If this is the case, see Minimal
Installation for Service Providers on page 11.
Certain procedures are common to both the full installation and minimal methods. These
procedures are referenced in the full and minimal installation instructions (starting with
Setting Up Local Management at the Central Site on page 13). Refer to them, as
needed.
Full Installation and Setup
An Easy Install screen is provided to simplify installation and setup. It can be used for
the first part of the installation when one person is installing and setting up the unit from
beginning to end.
Easy Install Screen Example
main/easy_install
9128-II
Device Name: Node A
8/18/2000 23:32
EASY INSTALL
Node IP Address:
Node Subnet Mask:
TS Access: DLCI
000.000.000.000
000.000.000.000
980
Clear
Clear
Create a Dedicated Network Management Link
Ethernet Port Options Screen *
Time Slot Assignment Screen
Network 1 Line Framing Format:
ESF
Network 1 Line Build Out (LBO): 0.0
Network 1 Line Coding Format:
DS0 Base Rate (Kbps): **
B8ZS
Nx64
-----------------------------------------------------------------------------
Ctrl-a to access these functions, ESC for previous menu
Save
MainMenu
Exit
* The Ethernet Port Options Screen only applies to the Model 9128-II.
** DS0 Base Rate (Kbps) only applies to the Model 9128.
8
It is assumed that frame relay service is turned on at the site.
Procedure
1. Select the Easy Install feature.
Main Menu → Easy Install
2. Enter the Node IP Address and Subnet Mask.
3. Set TS Access to DLCI, then select a DLCI on the network interface that will be
used for the troubleshooting access link.
4. Create a Dedicated Network Management Link, selecting a DLCI for the
management link at the Which DLCI would you like to Create a
Dedicated Network Management Link on?prompt, which will be used by
the NOC to access the unit.
5. For a FrameSaver SLV 9128-II that will use its Ethernet port, select the Ethernet
Port Options Screen and configure the following:
—
Enable Interface Status. If the NMS will be on a different subnet than the unit,
enter Yes at the Would you like to set the Node's Default IP
Destination to Ethernet?prompt. Otherwise, enter No.
—
—
—
—
If the IP Address and Subnet Mask are unique to the interface, enter them for
the port; otherwise, the Node IP Address and Subnet Mask will be used.
Enter the Default Gateway Address; the IP Address that will be used for
packets without a route.
Enable Proxy ARP if the unit will proxy for downstream FrameSaver units
Press the Esc key to return to the Easy Install screen.
6. Configure the T1 network interface options to match the service provider’s settings.
7. Save the configurations.
8. Install the network cable (see Connecting to the Network on page 18). The
FrameSaver unit starts discovering DLCIs and network time slots (see Automatic
Configuration on page 14).
The remaining steps are optional, depending upon the application. They are performed
from the Main Menu.
9. If the unit will be enforcing CIR (Committed Information Rate) and EIR (Excess
Information Rate) on network frame relay links, enable Traffic Policing.
Main Menu → Configuration → System → Frame Relay and LMI
You can change other Frame Relay and LMI default settings, if necessary.
10. Configure each interface according to the local management interface (LMI) and
assigned line conditions supplied by the service provider.
Configuration → Network → Frame Relay
Configuration → Data Ports → Frame Relay
9
Site on page 13).
12. Set up the modem, and the Call Directories if trap dial-out is desired (see Setting
Up the Modem on page 14).
DBM on page 16).
trap dial-out if desired (see Configuring SNMP Trap Managers and Trap Dial-Out on
page 18).
15. Save the configurations.
16. Verify the entire path from the remote unit to the NMS is functioning (see Verifying
the End-to-End Path on page 20).
17. If the DSX-1 interface will be used, install the DSX-1 cable (see Connecting to DSX
on page 21). Time slots for the DSX-1 interface will need to be assigned to the
network interface (see Assigning DSX-1 Time Slots to the Network Interface in
Configuration of the User’s Guide).
19. If the unit is equipped with an ISDN DBM, install the ISDN DBM cable (see
Connecting to ISDN on page 21).
20. If the FrameSaver SLV 9128-II will use its Ethernet port for management, install the
Ethernet cable (see Connecting to Ethernet on page 22).
21. Install the DTE cables (see Connecting to a DTE on page 22).
22. Verify that data is being received (see Verifying That Data is Being Received on
page 24).
23. Verify that all PVCs, including Management PVCs, are configured; and see whether
the PVC is active or not (see Checking PVC Connections on page 25).
24. Verify the setup for backup, if applicable (see Verifying the ISDN Line and That Data
Can Be Passed Between DBMs on page 26).
The FrameSaver installation is complete.
10
Minimal Installation for Service Providers
In the following procedures, once the unit is installed and minimal configuration is
completed using the Easy Install feature, the NOC can complete and verify the setup.
Physically Installing the Unit and Setting Up for Remote Access
9128-II, this procedure is for setting up the unit in Frame Relay mode; the FrameSaver
SLV 9128 is always in Frame Relay mode.
Procedure
1. Follow Steps 1 through 8 of Full Installation and Setup on page 8.
2. If the DSX-1 interface will be used, install the DSX-1 cable (see Connecting to DSX
on page 21).
3. Install the modem cable (see Connecting the Modem on page 21).
4. If the unit is equipped with an ISDN DBM, install the ISDN DBM cable (see
Connecting to ISDN on page 21).
5. If a FrameSaver SLV 9128-II will use its Ethernet port for management, install the
Ethernet cable (see Connecting to Ethernet on page 22).
6. Install the DTE cables (see Connecting to a DTE on page 22).
Physical installation of the unit is complete; the NOC can now remotely access the unit
for additional configuration.
11
Completing Setup of the Unit From the NOC
Procedure
1. Access the remote FrameSaver unit using the dedicated management link, using
the Node IP Address that was entered (see Physically Installing the Unit and
Setting Up for Remote Access on page 11).
3. Configure each interface according to the local management interface (LMI) and
Configuration → Network → Frame Relay
4. If SNMP traps are wanted, set up managers, select the desired traps, and configure
trap dial-out if desired (see Configuring SNMP Trap Managers and Trap Dial-Out on
page 18).
5. Set up the modem and, if trap dial-out is desired, the Call Directories (see Setting
Up the Modem on page 14).
6. If the unit is equipped with an ISDN DBM, set up the DBM (see Setting Up the ISDN
DBM on page 16).
7. Save the configurations.
Verifying the End-to-End Path on page 20).
9. Verify that data is being received (see Verifying That Data is Being Received on
page 24).
10. Verify that all PVCs, including Management PVCs, are configured; and see whether
the PVC is active or not (see Checking PVC Connections on page 25).
11. Verify the setup for backup, if applicable (see Verifying the ISDN Line and That Data
Can Be Passed Between DBMs on page 26).
The FrameSaver installation is complete.
12
Setting Up Local Management at the Central Site
Procedure
1. Create a DLCI for the data port.
Configuration → Data Ports → DLCI Records
2. Save the configuration.
3. Create a Management PVC using the data port DLCI just created.
Configuration → Management and Communication → Management PVC
Minimally, enter the following options:
—
—
—
—
Name for the management PVC
Interface IP Address and Subnet Mask, if different from the Node’s
Primary Link for this Management PVC (the user data port)
Primary DLCI (i.e., the data port DLCI)
4. Save the configuration.
13
Automatic Configuration
The FrameSaver unit provides several automatic configuration features. Frame Relay
Discovery and configuration is one of these features.
Main Menu → Auto-Configuration
The default discovery mode is 1MPort. In this mode, for each DLCI discovered on the
network, the unit creates a network interface DLCI containing two EDLCIs (embedded
DLCIs – one for Port-1 data and the other for management), a Port-1 DLCI with the
same number, and a management PVC, then cross-connects them.
NOTE:
When auto-configuration creates a multiplexed DLCI, but a standard DLCI is
needed, change the DLCI to Standard from the network DLCI Records screen:
Configuration → Network → DLCI Records
Other modes can be selected. See Setting Up Automatic Configuration in Configuration
of the User’s Guide for information about other modes and how the Frame Relay
Discovery Mode can be changed.
No automatic configuration occurs until the network cable is connected. If you do not
want management links configured or automatic configuration, change the default
setting for the Frame Relay Discovery feature.
Time Slot Assignment
Network time slots are discovered automatically when Time Slot Discovery is enabled
(the default setting) on the Frame Relay Network 1 Assignments screen. This feature
can be disabled if you want to manually configure time slots.
See Assigning Time Slots/Cross Connections in Configuration of the User’s Guide for
additional information about this feature.
Setting Up the Modem
The unit has an integral modem for remote management. It is already set up for dial-in
access to the unit, with Port Use set to Terminal.
Procedure
If using the modem for dialed IP network connectivity (SNMP, Telnet, FTP, or trap
dial-out):
1. Select Modem Port.
Configuration → Management and Communication → Modem Port
2. Minimally, change Port Use to Net Link, and assign the interface’s IP Address and
Subnet Mask if it is different from the Node’s. Change Link Protocol to SLIP, if
necessary (PPP is the default setting).
3. Save the configuration.
14
Setting Up Call Directories if Trap Dial-Out Is Desired
Procedure
1. Set up directory phone numbers.
Main Menu → Control → Modem Call Directories
2. Select Directory Number A (for Alarm).
3. Enter the phone number(s). Valid characters include:
—
—
—
—
—
—
ASCII text
B for blind dialing
W for wait for dial tone
P for pulse dialing unless B specified
T for tone dialing unless B specified
Space, underscore ( _ ), comma (,) for a 2-second pause, and dash (–)
readability characters
4. Save the phone number(s).
Setting Up to Use the Modem PassThru Feature
The Modem PassThru feature allows access to the router via a dial-up connection to the
unit. When this feature is set up and active, a logical connection between the unit’s
modem and COM ports is made, and data received over the modem port is transmitted
out the COM port to the router’s auxiliary (AUX) serial port. When an escape sequence
(minus, minus, minus) is detected, the FrameSaver unit switches back to normal user
interface operation. If this feature will be used, the COM port must be configured for that
use.
Procedure
1. Configure the COM port to use Modem PassThru.
Main Menu → Configuration → Management and Communication →
Communication Port
2. Set Port Use to Modem PassThru.
3. Save the configuration.
15
Setting Up the ISDN DBM
FrameSaver SLV 9128s and 9128-IIs may be equipped with an ISDN PRI DBM. These
instructions are for units with ISDN backup capability.
The following guidelines apply:
Central site configuration guidelines:
—
—
Set up the ISDN DBM physical interface.
Modify the Link Profile(s) that Automatic Backup Configuration created to add a
phone number.
—
Configure the unit to answer calls from the remote sites. (A PRI DBM is already
configured to answer calls.)
Remote site configuration guidelines:
—
—
—
Set up the ISDN DBM physical interface.
Change the Automatic Backup Configuration to Single_Site_Backup.
Modify the HQ_Site Link Profile that Automatic Backup Configuration created
to add a phone number.
—
—
Configure the remote unit to originate calls to the central site.
Set the criteria by which automatic backup will take place.
Setting Up the DBM Physical Interface
Procedure
1. Configure the DBM interface.
Main Menu → Configuration → ISDN → Physical
2. Minimally, set the following configuration options:
—
—
Interface Status is set to Enable.
T1 physical characteristics are configured to match the service provider’s
settings.
—
—
Local Phone Number 1 is entered.
Maximum Link Rate is selected.
3. Save the configuration and return to the ISDN menu.
Setting Up Automatic Backup Configuration
The Automatic Backup Configuration feature, included on the Auto-Configuration menu,
is used to automatically create alternate DLCI records and PVC connections on the
ISDN DBM (backup) interface. A PRI DBM is set up for Multi_Site_Backup.
See the User’s Guide for additional information.
16
Modifying ISDN Link Profiles
Procedure
1. Select Link Profiles, then Modify.
The FrameSaver unit automatically configures an ISDN Link Profile on the first
ISDN link, with HQ_Site as the Link Name. For subsequent ISDN Link Profiles,
select New.
2. Add a name and phone number to the ISDN Link Profile(s) created by Automatic
Backup Configuration.
—
—
Name for the destination entered (e.g., Tampa). The default setting is HQ_Site.
Phone numbers entered:
For Originating a Backup Call
For Answering a Backup Call
Outbound and Alternate Outbound phone numbers Inbound Calling ID1 and ID2
Valid characters include:
Numbers (0–9)
These are the phone numbers of
units from which calls will be
accepted.
Special characters * and #
Spaces
Valid characters include:
Numbers (0–9)
Parentheses ( )
Transmit Timing
NOTES:
Remember to include local dial-out numbers (i.e., 9, then the number).
For every originating (outbound) phone number entered, an answering
(inbound) phone number must be entered at the far end, and vice versa.
—
Maximum Link Rate is changed, if necessary. The default setting is 64 Kbps.
3. Save the configuration.
Setting the Criteria for Automatic Backup
Procedure
1. Enable Auto Backup.
Main Menu → Configuration → Auto Backup Criteria
When a failure occurs, the unit automatically enables the Alternate Link and traffic is
rerouted over the backup (alternate) interface.
2. Specify When Auto Backup Allowed – Always or Restrict. If Restrict is selected,
specify the days and hours of the week during which automatic backup can take
place.
3. Save the configuration.
17
Configuring SNMP Trap Managers and Trap Dial-Out
Once the FrameSaver unit is connected to the network, SNMP trap managers, SNMP
traps, and trap dial-out can be configured.
Procedure
1. Select SNMP Traps.
Main Menu → Configuration → Management and Communication →
SNMP Traps
2. Configure the following:
—
—
—
—
—
—
Enable SNMP Traps.
Identify the total Number of Trap Managers.
Specify the IP address of the NMS(s) to which traps will be sent.
Specify the network Destination for the Trap Manager(s).
Select desired trap categories.
Enable Trap Dial-Out, if desired.
3. Save the configuration.
4. Return to the Main Menu.
Connecting to the Network
SINGLE
T1 NAM
Procedure
RJ48C
Jack
N
E
T
1
NET
1
1. Insert the 8-pin connector on the RJ48C
D
B
M
network cable into the NET interface.
M
D
M
2. Insert the other end of the cable into the
D
S
X
RJ48C modular jack.
E
N
E
T
3. Verify that the Network signal (SIG) LED
is green, and that the Network
00-16836
out-of-frame (OOF) and alarm (ALM)
LEDs are off. If so, the network interface is set up correctly and is operational. If not,
make sure both ends of the network cable are properly seated.
The FrameSaver SLV 9128-II has a FR (Frame Relay) LED. It will be green when
LMI is up and yellow when LMI is down.
4. Check Health and Status messages in the left column of the System and Test
Status screen.
Main Menu → Status → System and Test Status
If LMI Down, Networkappears for more than three minutes, or any other
network-related status message appears, refer to the status information in
Operation and Maintenance of the User’s Guide for possible reasons for the
messages and what can be done to resolve the problem.
If the unit does not have ISDN backup capability, proceed to Configuring SNMP Trap
Managers and Trap Dial-Out.
18
Connecting to an M66 Block
Use the optional T1 mass termination cable to connect up to seven NAMs to an M66
block. The T1 mass termination cable is a 5-foot RJ48H cable consisting of a 50-pin
plug-to-seven RJ48C plugs.
Plug Number
Label
M66 Block
Procedure
1. Insert RJ48C plugs
on the RJ48H
network cable into up
to seven FrameSaver
unit NET interface(s).
NAMs
RJ48C
Plugs
50-Pin Plug
2. Insert the 50-pin plug
end of the cable into
the M66 block.
3. Follow Steps 3 and 4
in Connecting to the
Network on page 18
to verify the
connection.
00-16837
19
Verifying the End-to-End Path
After installation of a remote site unit, run an IP Ping test to ping the NMS at the central
site and verify that the entire path from the remote unit to the NMS is functioning. To run
the IP Ping test, NMS trap managers must have been configured for the remote unit.
One of those trap managers must be the central site NMS.
Procedure
1. Select the IP Ping test.
Main Menu → Test → IP Ping
2. Enter the IP Address of the device being pinged, then select Start.
NOTE:
When running tests, the cursor is positioned over the Start command. Press
Enter to start the test. Stop is displayed while the test is running. Press Enter
again to issue the Stop command.
—
—
While the test is running, In Progress... appears in the Status field.
When the test is finished, Alive. Latency = nn msshould appear as the
Status (nn being the amount of time the test took in milliseconds).
If any other message is displayed, additional testing will be required. See
Device Messages in Operation and Maintenance of the User’s Guide for
information about IP Ping-related messages.
20
Connecting to ISDN
SINGLE
T1 NAM
Procedure
RJ48C
Jack
N
E
T
1
NET 1
DBM
1. Insert the 8-pin connector on the
ISDN cable into the DBM
interface.
D
B
M
M
D
M
MDM
D
S
X
RJ11C
Jack
2. Insert the other end of the cable
into the ISDN service RJ48C
jack.
E
N
E
T
00-16838
Connecting the Modem
Procedure
1. Insert the 6-pin connector on the modem cable into the MDM interface.
2. Insert the other end of the cable into the modem service RJ11C jack.
Connecting to DSX
Procedure
SINGLE
T1 NAM
1. Insert the 8-pin
N
connector on the DSX
E
T
1
cable into the DSX
D
B
M
interface. If your DSX
cable has a DB15 end,
use a DSX-1 adapter
cable.
M
D
M
D
S
X
DSX
E
N
E
T
PBX
Ethernet
2. Insert the other end of
the cable into the CPE
(Customer Premises
Equipment, such as a
PBX).
P
O
R
T
NMS
LAN
1
P
O
R
T
2
C
O
M
00-16849
21
Connecting to Ethernet
Procedure
1. Insert one 8-pin connector of the Ethernet cable into the Ethernet port.
2. Insert the other end of the cable into the Ethernet interface of the LAN where the
NMS resides.
Connecting to a DTE
SINGLE
T1 NAM
Procedure
N
E
1. Connect one end of the
T
1
D
V.35 cable to Port 1 or
B
M
Port 2.
M
D
M
D
S
2. Connect the other end of
X
E
N
E
T
the V.35 cable to the DTE.
P
O
R
Port 1
T
1
DTE
DTE
P
O
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Port 2
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00-16839
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Verifying Connections and Setup
Check the modem, DSX, Ethernet, DTE, and PVC connections, as well as the ISDN
DBM setup if a DBM is installed.
Checking the Modem Connection
Procedure
If Port Use is set to Terminal (dial-in access):
1. Dial the modem’s phone number using a remote asynchronous terminal or PC.
2. Verify that the Main Menu appears.
If Port Use is set to Net Link (SNMP, Telnet, FTP, and trap dial-out):
1. Dial the modem’s phone number using a PC running PPP or SLIP link protocol.
2. From the PC, run an IP Ping test to the modem interface.
If your results using either method are unsuccessful, make sure both ends of the modem
cable are properly seated and secured. Then, verify that the modem was configured
correctly (see Setting Up the Modem on page 14). Otherwise, refer to the status
information in Operation and Maintenance of the User’s Guide.
Checking the DSX Connection
Procedure
1. Verify that the DSX signal (SIG) LED is green, and that the DSX out-of-frame (OOF)
and alarm (ALM) LEDs are off. If so, the DSX interface is set up correctly and is
operational. If not, make sure both ends of the DSX cable are properly seated.
When ALM is on, contact the service provider.
2. Check Health and Status messages in the left column of the System and Test
Status screen.
Main Menu → Status → System and Test Status
If any DSX-1 messages appear, refer to the status information in Operation and
Maintenance of the User’s Guide.
Checking the Ethernet Connection
Check Health and Status messages in the left column of the System and Test Status
screen to verify that there are no Ethernet-related Health and Status messages.
Main Menu → Status → System and Test Status
If the Ethernet Link Downmessage appears, make sure both ends of the Ethernet
cable are properly seated.
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Checking the DTE Connection
Perform these checks for both user data ports.
Procedure
1. Verify that the Port OK LED is on. If not, make sure both ends of the cable are
properly seated and secured. Then, check the DTE; RTS or DTR could be down on
the DTE.
—
—
The FrameSaver SLV 9128 has a Port OK LED for each port.
The FrameSaver SLV 9128-II has one Port OK LED for both ports. If either port
is enabled and active, the LED is on. If both ports are enabled and one of the
ports is inactive, the LED is off.
2. Check Health and Status messages in the left column of the System and Test
Status screen for messages.
Main Menu → Status → System and Test Status
—
—
If System Operationalappears, the port interface is set up correctly and is
operational.
If not, refer to Status Information in the User’s Guide.
NOTE:
When any error conditions are detected, a status message appears along the
bottom right corner of the screen.
Verifying That Data is Being Received
Procedure
1. Return to the Main Menu, then select Status.
2. Select Performance Statistics, and select an interface’s frame relay statistics (e.g.,
Network Frame Relay).
Main Menu → Status → Performance Statistics → Network Frame Relay
3. Clear the statistics and see whether the counts for Frames Received and
Characters Received under the Frame Relay Link are incrementing, and verify that
there are no errors under the Frame Relay LMI statistics. Refresh the screen to
update the counts.
—
—
If data is being received, the count increments after refreshing the screen.
If data is not being received, recheck the cable connections, and replace or
repair a damaged cable. Recheck LMI status; you may need to contact your
service provider. Next, check the DLCI’s status.
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Checking PVC Connections
Check PVC connections to verify that all PVCs, including management PVCs, are
configured, and to see whether the PVC is active or not.
Procedure
1. Press Esc to return to the Status menu.
2. Select PVC Connection Status.
The PVC Connection Status screen shows all PVC connections; the interface and
DLCI number of the source interface and DLCI number for the destination interface.
You can also see whether the PVC is active.
3. Verify that each PVC is active.
—
—
If active, the FrameSaver unit should be passing data.
If not active, no data traffic can be carried by the PVC. If the PVC is configured
correctly, the circuit may be down.
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Verifying the ISDN Line and That Data Can Be Passed Between DBMs
Procedure
1. Verify the ISDN line by checking the DBM Interface Status.
Main Menu → Status → DBM Interface Status
Line Status should be Active. If an invalid (Inv) status is displayed, verify that you
entered ISDN physical options correctly.
2. Check backup setup and that data can be passed between DBMs.
—
Select Test, then ISDN Call/PVC Tests
Main Menu → Test → ISDN Call/PVC Tests
Select the link to be tested.
—
—
—
Start a Test Call. The Status should be Active.
Wait as the originating DBM places the backup call. The originating unit’s Test
LED is on.
If the Result is . . .
Then . . .
Frame Relay Link Up
The call was successful.
Frame Relay Link
Suboptimal
Not all links have come up. Verify that the Maximum
Link Rate (Kbps) setting in the ISDN Link Profile is
the same at both ends.
Frame Relay Link Down
The call was unsuccessful. Verify the configuration
and Link Status in the ISDN Link Profile.
—
Select Stop to end the Test Call.
See Verifying Backup Setup in Configuration of the User’s Guide for additional
information.
Connecting the COM Port to the Router
If the Modem PassThru feature will be used, the terminal or PC must be disconnected
and the COM port connected to the router’s AUX port. A standard cable can be used.
See Connectors, Cables, and Pin Assignments in the User’s Guide for additional
information.
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!
Important Safety Instructions
1. Read and follow all warning notices and instructions marked on the product or
included in the manual.
2. If installed in a carrier with an AC power supply, this product is intended to be used
with a 3-wire grounding type plug – a plug which has a grounding pin. This is a
safety feature. Equipment grounding is vital to ensure safe operation. Do not defeat
the purpose of the grounding type plug by modifying the plug or using an adapter.
Prior to installation, use an outlet tester or a voltmeter to check the ac receptacle for
the presence of earth ground. If the receptacle is not properly grounded, the
installation must not continue until a qualified electrician has corrected the problem.
If a 3-wire grounding type power source is not available, consult a qualified
electrician to determine another method of grounding the equipment.
3. If installed in a carrier with a DC power supply, this product is intended to be used in
a restricted access location. Connect the product to a –48 VDC SELV (Safety Extra
Low Voltage) supply source that is electronically isolated from the AC source. The
–48 VDC source is to be reliably connected to earth. Connect the earthing
(grounding) conductor to the protective earthing (grounding) lug connector,
identified by the protective earth symbol. This is a safety feature. Equipment
grounding is vital to ensure safe operation.
Prior to installation, use a voltmeter/ohmmeter to check the wiring for the presence
of earth ground. If the wiring is not properly grounded, the installation must not
continue until a qualified electrician has corrected the problem.
A readily accessible disconnect device as part of the building installation shall be
incorporated into the fixed wiring. The disconnect device (a –48 VDC, 15 or 20A
circuit breaker or switch) must be included in the ungrounded supply conductor.
Overcurrent protection must be a 15 or 20A, –48 VDC fuse or circuit breaker.
This product is to be installed only in a Restricted Access Location (dedicated
equipment rooms, equipment closets, or the like) in accordance with articles
110-16, 110-17 and 110-18 of the National Electrical Code, ANSI/NFPA 70, and
articles 2-308, 2-310, 2-312, 2-314, 2-200, and 2-202 of the Canadian Electrical
Code.
The rear I/O panel has provision for a permanently connected protective earthing
(grounding) conductor. Connect a 6–14 AWG conductor to this solderless lug
connector, identified by the protective earth symbol.
4. Slots and openings in the cabinet are provided for ventilation. To ensure reliable
operation of the product and to protect it from overheating, these slots and
openings must not be blocked or covered.
5. Do not allow anything to rest on the power cord and do not locate the product where
persons will walk on the power cord.
6. Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous high voltage points or other risks. Refer all servicing to
qualified service personnel.
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7. General purpose cables are provided with this product. A UL Listed/CSA Certified,
minimum No. 26 AWG, telecommunications cable is provided for connection to the
network. Use this cable to reduce the risk of fire.
Special cables, which may be required by the regulatory inspection authority for the
installation site, are the responsibility of the customer.
8. When installed in the final configuration, the product must comply with the
applicable Safety Standards and regulatory requirements of the country in which it
is installed. If necessary, consult with the appropriate regulatory agencies and
inspection authorities to ensure compliance.
9. A rare phenomenon can create a voltage potential between the earth grounds of
two or more buildings. If products installed in separate buildings are
interconnected, the voltage potential may cause a hazardous condition. Consult a
qualified electrical consultant to determine whether or not this phenomenon exists
and, if necessary, implement corrective action prior to interconnecting the products.
10. In addition, if the equipment is to be used with telecommunications circuits, take the
following precautions:
—
—
Never install telephone wiring during a lightning storm.
Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
—
Never touch uninsulated telephone wires or terminals unless the telephone line
has been disconnected at the network interface.
—
—
Use caution when installing or modifying telephone lines.
Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
—
Do not use the telephone to report a gas leak in the vicinity of the leak.
11. To reduce the risk of fire, this component card cage must be installed in a suitable
Electrical and Fire Enclosure that complies with enclosure, mounting, casualty and
segregation requirements of the end-use product. Openings located within the
enclosure must be separated from any network-connected component by a
minimum of 25 millimeters of air when measured in any dimension, unless the
openings are 5 millimeters or less, or measure one millimeter in length, regardless
of the width.
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EMI Notices
!
UNITED STATES – EMI NOTICE:
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case, the user
will be required to correct the interference at his own expense.
The authority to operate this equipment is conditioned by the requirements
that no modifications will be made to the equipment unless the changes or
modifications are expressly approved by Paradyne.
In order to maintain compliance with FCC limits, any supplied ferrite chokes
must be installed in accordance with the card installation instructions.
!
CANADA – EMI NOTICE:
This Class A digital apparatus meets all requirements of the Canadian
interference-causing equipment regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du
règlement sur le matériel brouilleur du Canada.
Government Requirements
Certain governments require that instructions pertaining to connection to the telephone
network be included in the user documentation. Specific instructions are listed in the
following sections.
United States
Notice to Users of the Telephone Network
This equipment complies with Part 68 of the FCC rules. On the back of the housing is a
label that contains, among other information, the FCC registration number and ringer
equivalence number (REN) for this equipment. If requested, please provide this
information to your telephone company.
The REN is used to determine the number of devices that may be connected to the
telephone line. Excessive RENs on the line may result in the devices not ringing in
response to an incoming call. In most, but not all areas, the sum of RENs should not
exceed five (5.0). To be certain of the number of devices that can be connected to the
line, as determined by the total RENs, contact the local telephone company.
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If your unit causes harm to the telephone network, the telephone company may
advance notice is not practical, you will be notified as soon as possible. You will be
advised of your right to file a complaint with the FCC.
Your telephone company may make changes in facilities, equipment, operations, or
procedures that could affect the proper operation of your equipment. If so, you will be
given advance notice so as to give you an opportunity to maintain uninterrupted service.
No repairs may be performed by the user. Should you experience difficulty with this
equipment, refer to the Warranty, Sales, Service, and Training Information on page 32.
Make the T1 network connection using a Universal Service Order Code (USOC) type
RJ48C jack for single-line installations and type RJ48H jack for multiline installations.
Specify both the Service Order Code 6.0F, as well as the proper Facility Interface Code,
to the telephone company when ordering the T1 line. The T1 equipment can be
configured to support any of the framing format and line signaling techniques shown in
the table below. The T1 equipment’s configuration must correspond to the T1 line’s
parameters.
T1 Facility Interface Codes
Interface Code
04DU9-BN
Description
1.544 Mbps superframe format (SF) without line power
1.544 Mbps SF and B8ZS without line power
1.544 Mbps ANSI ESF without line power
1.544 Mbps ANSI ESF and B8ZS without line power
04DU9-DN
04DU9-1KN
04DU-1SN
When the unit has an ISDN PRI DBM, make the ISDN PRI connection using a
USOC-type RJ48C jack. When ordering an ISDN line from the telephone company,
specify the following:
Service Order Code 6.0F
Facility Interface Code 04DU-1SN
Up to 23B Service for an ISDN PRI DBM – Supports up to 23 circuit-switched
B-channels, with one local phone number for the entire T1 network connection.
Circuit Switched Data capability should be specified.
Make the modem connection using a USOC-type RJ11C jack. The modem cannot be
used on public coin phone service provided by the telephone company. Connection to
party-line service is subject to state tariffs. Contact the state public utility commission,
public service commission, or corporation commission for tariff information.
After the telephone company has installed the requested services and jacks, you can
connect the unit with the cable provided. An FCC-compliant telephone cord and modular
plug are provided with this equipment. This equipment is designed to be connected to
the telephone network or premises wiring using a compatible modular jack that is
Part 68 compliant.
30
Canada
Notice to Users of the Canadian Telephone Network
The Industry Canada label identifies certified equipment. This certification means that
the equipment meets telecommunications network protective, operational and safety
requirements as prescribed in the appropriate Terminal Equipment Technical
Requirements document(s). The Department does not guarantee the equipment will
operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The equipment
must also be installed using an acceptable method of connection. The customer should
be aware that compliance with the above conditions may not prevent degradation of
service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by
the supplier. Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request to
disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of
the power utility, telephone lines and internal metallic water pipe system, if present, are
connected together. This precaution may be particularly important in rural areas.
CAUTION:
Users should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as
appropriate.
The Ringer Equivalence Number (REN) assigned to each terminal device provides an
indication of the maximum number of terminals allowed to be connected to a telephone
interface. The termination on an interface may consist of any combination of devices
subject only to the requirement that the sum of the Ringer Equivalence Numbers of all
the devices does not exceed 5.
If your equipment is in need of repair, refer to Warranty, Sales, Service, and Training
Information on page 32.
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Warranty, Sales, Service, and Training Information
Contact your local sales representative, service representative, or distributor directly for
any help needed. For additional information concerning warranty, sales, service, repair,
installation, documentation, training, distributor locations, or Paradyne worldwide office
locations, use one of the following methods:
Telephone: Call our automated system to receive current information by fax or to
speak with a company representative.
—
—
Within the U.S.A., call 1-800-870-2221
Outside the U.S.A., call 1-727-530-2340
Document Feedback
We welcome your comments and suggestions about this document. Please mail them to
Technical Publications, Paradyne Corporation, 8545 126th Ave. N., Largo, FL 33773, or
in your correspondence. Please include your name and phone number if you are willing
to provide additional clarification.
Trademarks
FrameSaver is a registered trademark of Paradyne Corporation. All other products and
services mentioned herein are the trademarks, service marks, registered trademarks, or
registered service marks of their respective owners.
Patent Notification
FrameSaver products are protected by U.S. Patents: 5,550,700 and 5,654,966. Other
U.S. patents pending.
*9128-A2-GN11-50*
©
Copyright 2002 Paradyne Corporation. Printed in U.S.A.
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