LIMITED WARRANTY* ONE (1) YEAR:
Your small kitchen appliance is warranted to the original purchaser to be free from any manufacturing
defects under normal use and conditions for one (1) year, cord excluded. During that period, should the
appliance fail to operate properly, return the appliance with your sales receipt to the store where
purchased. If you use your appliance for household use and according to instructions, it should give
you years of satisfactory service. This product warranty covers only the original consumer purchaser
of the product.
WARRANTY IS ONLY VALID WITH A DATED PROOF OF PURCHASE.
To guarantee repair or replace without charge, a dated sales receipt showing purchase within the
limited warranty period* must accompany the appliance. Without a sales receipt, warranty will be
estimated according to the appliance's manufactured date. A comparable appliance should arrive
within 2-3 weeks. However, in case an appliance is not covered by warranty, correspondence offering
alternatives will be mailed to you.
Stainless Steel Buffet Server
With Warming Tray & Oven-Safe Roasting Pan
During the one-year warranty period, a product with a defect will be either repaired or replaced with a
reconditioned comparable model (at our option) when the product is returned to our Service Center.
(See the “Returns” section below). The repaired or replacement product will be in warranty for the
remaining balance of the one-year warranty period and an additional one-month period.
This limited warranty covers appliances purchased and used within the 50 contiguous states
plus the District of Columbia and does NOT cover:
- Damages caused by unreasonable use, neglect, normal wear and tear, commercial use, improper
assembly or installation of product.
- Damages caused in shipping.
- Damages caused by replacement or resetting of house fuses or circuit breakers.
- Defects other than manufacturing defects.
- Breakage caused by misuse, abuse, accident, alteration, lack of proper care and maintenance, or
incorrect current or voltage.
- Lost or missing parts of the product. Parts will need to be purchased separately.
- Damages of parts that are not electrical; for example: cracked or broken plastic or glass.
- Damage from service or repair by unauthorized personnel.
- Extended warranties purchased via a separate company or reseller.
- Consumer’s remorse is not an acceptable reason to return a product to our Service Center.
*The consumer is responsible for any delivery charges for all replacement units provided for exchange
under the warranty.
RETURNS: Any return of defective merchandise to the manufacturer must be processed accordingly
by contacting customer service first to obtain an RA # (Return Authorization Number). We will not
accept any returns of merchandise without an applicable RA #.
We cannot assume responsibility for loss or damages to products returned to us during incoming
shipment. For your protection, always carefully package the product for shipment and insure it with the
carrier. Be sure to enclose the following items with your return: any accessories related to the
problem, your full address and daytime phone number, a note describing the problem, a copy of the
dated sales receipt or other proof of purchase and a valid RA#.
C.O.D shipments cannot be accepted.
Model EWM-9933
*One Year Limited Warranty valid only in the 50 contiguous states plus the District of Columbia,
excluding Puerto Rico and the Virgin Islands.
This warranty is effective only if the product is purchased and operated in the USA; product usage
which is in violation of the written instructions provided with the unit will void this warranty.
For international warranty, please contact the local distributor.
**Any instruction or policy included in this manual may be subject to change at any time.
Model
EWM-9933
Elite Platinum® Stainless Steel Buffet Server
with Warming Tray & Oven-Safe Roasting Pan
MAXI-MATIC®, USA
18401 E. Arenth Ave. City of Industry, CA 91748
Customer Service Dept: (626) 912-9877 Ext: 120 MON-FRI 9am-5pm PST
INSTRUCTION MANUAL
Email: [email protected]
Website: www.maxi-matic.com
Before operating your new appliance, please read all instructions carefully and keep for future reference.
HELPFUL TIPS .
BEFORE FIRST USE .
1. It is important to maintain all cooked foods at a minimum of 140º over an extended
period of time to prevent any food borne illness.
2. It is recommended to periodically check the temperature of the food with a food
thermometer while serving.
3. All foods have different consistencies so depending on what you are serving you may
have to adjust the temperature lower or higher to maintain a minimum temperature of
140º.
4. Temperatures may fluctuate as the food is being served and the contents of the large
pan and / or buffet trays are emptied.
1. Remove packaging materials such as cardboard, plastics or Styrofoam and
discard appropriately.
2. Wipe clean all the parts with a soft damp cloth or sponge and dry thoroughly.
3. Assemble the buffet server according to the drawing on page 2 under Parts &
Features.
4. Make sure the temperature control setting is in the “OFF” position.
5. Plug the appliance into a grounded outlet only.
6. Turn the temperature setting to “HIGH” and leave on for 5 minutes to burn off any
excess residue that may be present from the manufacturing process that was not
cleaned during step 3. You may experience an unusual smell which is normal
and will go away after a short period of time.
5. You may adjust the temperature accordingly to avoid over or under heating the prepared
food.
USING THE WARMING TRAY ONLY .
DO NOT USE ABRASIVE MATERIALS TO CLEAN THE SURFACE!
1. With the temperature setting in the “OFF” position, plug the appliance into a grounded
outlet.
2. Do not use the large pan and buffet trays.
DO NOT IMMERSE THE WARMING TRAY OR PLUG IN WATER OR
OTHER LIQUIDS!
3. Clean and dry the surface thoroughly before use. See Care & Cleaning Instructions in
this manual.
4. Set the temperature control to “Warming Tray”.
5. Place food on the warming tray to keep warm. This is not intended to defrost or cook
food.
NOTE: Do not place clear dome lids on warming tray surface.
6. Food should be left on the warming tray less time than when the large pan and / or
buffet trays are used as it is not covered. Recommended time is 2-3 hours.
7. Once you are through using the Warming Tray, turn the temperature setting to the “OFF”
position and unplug from the outlet.
BEGIN USING YOUR BUFFET SERVER .
1. With the temperature control setting in the “OFF” position, plug the power cord
into a grounded electrical outlet.
2. The Power indicator light is blue. The Temperature light is red and will come on
while the unit is heating up to the desired temperature or adjusting to maintain a
steady temperature. If the red light is off then the desired temperature setting
has been reached.
3. Place defrosted or pre-heated food into the large pan or each buffet tray as
desired. This is not intended to defrost or cook food.
8. Let the appliance completely cool down before cleaning and storage.
IT IS RECOMMENDED TO REMOVE THE LARGE PAN AND BUFFET TRAYS
FROM THE WARMER IF IN USE WHILE THE CONTAINERS ARE EMPTY.
4. Adjust the temperature setting knob to the desired temperature.
USING THE WARMING TRAY with LARGE PAN .
1. With the temperature setting in the “OFF” position, plug the appliance into a grounded
outlet.
2. Clean and dry the surface thoroughly before use. See Care & Cleaning Instructions in
this manual.
3. The large pan is oven safe so you can take your dish directly from the oven to the
warming tray. NOTE: Always use oven mitts when removing large pan from the
oven, as handles will be hot.
4. Set the temperature control knob to the desired temperature.
5. Monitor the temperature of the food regularly to ensure a minimum temperature of 140º
is maintained.
6. Once you are through using the Warming Tray, turn the temperature setting to the “OFF”
position and unplug from the outlet.
5. Once you are through using the Buffet Server, turn the temperature setting to the
“OFF” position.
6. Remove the plug from the wall outlet.
7. Let the appliance completely cool down before removal and cleaning of the large
pan and / or the buffet trays.
8. Remove any remaining food from the buffet containers.
7. Let the appliance completely cool down before cleaning and storage.
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USING THE WARMING TRAY with LARGE PAN & BUFFET TRAYS….
TEMPERATURE SETTINGS
1. With the temperature setting in the “OFF” position, plug the appliance into a grounded
outlet.
2. Clean and dry all surfaces thoroughly before use. See Care & Cleaning Instructions in
this manual.
3. Set the temperature control to Medium. NOTE: It is important to remember when
using the buffet trays inside of the large pan the temperature control setting must
be on Medium in order to reach the minimum temperature of 140º.
4. The Buffet Server can keep food warm for a longer period of time if the lids are used. It is
not recommended to exceed 4 hours or food may begin to dry out.
5. Once you are through using the Warming Tray, turn the temperature setting to the “OFF”
position and unplug from the outlet.
1. All foods have different consistencies and may require a lower or higher
setting to keep the food warm. For example, a higher temperature setting
will be required to keep mashed potatoes warm and a lower temperature to
keep gravy warm.
2. All warm or hot foods should be maintained at a minimum of 140ºF to
prevent the risk of food borne illness.
3. Use a food thermometer to monitor the temperature of the food and adjust
the temperature control if needed to maintain a minimum of 140ºF.
4. It is recommended to periodically check the temperature when serving over
a long period of time.
5. Many factors can affect the temperature of food. This unit is designed to
reach a minimum temperature (see below) for each setting. Below are some
important tips to remember when using the buffet server.
6. Let the appliance completely cool down before cleaning and storage.
HELPFUL TIPS .
Warming Tray - 150ºF
This setting is used when placing foods directly on the warming tray only.
1. The buffet trays and the large pan are oven safe. The lids are not oven safe.
2. When serving warm or hot foods you can warm the buffet trays in the oven prior to
putting food inside to help keep the temperatures higher during initial serving.
3. You can also use water inside of the large pan when using the buffet trays to distribute
the heat more evenly without creating hot spots in the buffet trays. This is especially
effective when serving sauces or creamy dishes.
NOTE: The Temperature ranges below are measured with the large
pan and / or buffet trays on the warming tray.
Low - 160ºF
This is the minimum setting when the large pan is used on the warming tray
Medium - 170ºF
This is the minimum setting when the large pan and buffet trays are used on
the warming tray.
High - 180ºF
This setting will be used to keep foods at a higher temperature when using
the large pan and / or buffet trays.
CARE & CLEANING .
1. The temperature setting should be in the “OFF” position and never plugged into the outlet while
cleaning.
2. The unit should be completely cool before cleaning.
3. Wash the lids with warm soapy water using a sponge or dishcloth. Rinse and dry thoroughly to
remove soap residue
NOTE: When placing food directly on the warming tray only use the
Warming Tray Setting.
NOTE: The Low-Medium-High settings are for use with the large pan
and/ or buffet trays. The surface temperature of the warming tray will
be much hotter than the above temperature ranges in order to transfer
heat from the warming tray to the large pan and / or buffet trays.
4. The large pan and buffet trays are dishwasher safe.
5. Wipe the warming tray clean with a damp cloth and dry thoroughly.
¾
¾
Do not immerse the appliance in water at any time.
Do not use abrasive cleaners or scouring pads.
NOTE: Silicone handles are oven safe up to 350 ºF.
NOTE: Extended use over long periods of time at high temperatures
may cause discoloration of the buffet trays and scorching may occur
on the warming tray.
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SHORT CORD PURPOSE…
A) A short power-supply cord should be used to reduce the risk resulting from
becoming entangled in or tripping over a longer cord.
B) Longer detachable power-supply cords or extension cords are available and may
be used if care is exercised in their use.
C) If a longer detachable power-supply cord or extension cord is used:
1) The marked electrical rating of the cord set or extension cord should
be at least as great as the electrical rating of the appliance; and
2) The cord should be arranged so that it will not drape over the
countertop or tabletop where it can be pulled on by children or tripped
over unintentionally.
If the appliance is of the grounded type, the extension cord should be a grounding-
type 3-wire cord.
THREE-PRONG PLUG….
CAUTION – To ensure continued protection against the risk of electric shock
connect to properly grounded outlets only.
If this appliance has a three-prong plug (meaning there are three prongs to fit into a
power outlet), please follow the below instructions:
To reduce the risk of electric shock, this plug is intended to fit into a three-prong
power outlet only in one direction. If it does not fit, contact a qualified electrician. Do
not attempt to modify the plug in any way.
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