Lexmark X264dn, X363dn,
X364dn, and X364dw
User's Guide
February 2009
Machine type(s):
7013, 4549, 4564
Model(s):
231, 235, 432, 436, 43W, d01, d02, gd1, gd2, dn1, dn2, gd1, gd2
Contents
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Contents
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Safety information
Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product
ormakeanyelectricalor cablingconnections,such as thefax feature,power cord,ortelephone,duringalightning
storm.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark
components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of
other replacement parts.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses aprintingprocess that heatstheprint media, andtheheat maycause themediatoreleaseemissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. To reduce the risk
of injury from a hot component, allow the surface to cool before removing paper from this area.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Use care when you replace a lithium battery.
CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced.
Replace it only withthe same or anequivalenttype oflithium battery.Do notrecharge, disassemble, orincinerate
a lithium battery. Discard used batteries according to the manufacturer's instructions and local regulations.
Safety information
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Use only the telecommunications (RJ-11) cord provided with this product or a 26 AWG or larger replacement when
connecting this product to the public switched telephone network.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do
not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
CAUTION—SHOCKHAZARD:To avoidthe riskofelectricshockwhen cleaningthe exterior ofthe printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: If you are installing an optional drawer after setting up the printer, then turn the
printer off and unplug the power cord from the wall outlet before continuing.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to move it safely.
CAUTION—POTENTIAL INJURY: Follow these guidelines to avoid personal injury or printer damage:
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
• Disconnect all cords and cables from the printer before moving it.
• Use the handholds located on both sides of the printer to lift it.
• Make sure your fingers are not under the printer when you set it down.
• Before setting up the printer, make sure there is adequate clearance around it.
SAVE THESE INSTRUCTIONS.
Safety information
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Learning about the printer
Thank you for choosing this printer!
We've worked hard to make sure it will meet your needs.
To start using your new printer right away, use the setup materials that came with the printer, and then skim the
User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully,
and make sure you check the latest updates on our Web site.
We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied.
Ifyou do encounter any problems alongthe way, one of our knowledgeable support representatives will be delighted
to help you get back on track fast. And if you find something we could do better, please let us know. After all, you
are the reason we do what we do, and your suggestions help us do it better.
Finding information about the printer
What are you looking for?
Find it here
Initial setup instructions:
Setup documentation—The setup documentation
came with the printer and is also available on the
Lexmark Web site at
• Connecting the printer
• Installing the printer software
Setup
Instalación
Instalação Asennus
Instalacja Руководство по
установке
Installation Installazione Installatie Installasjon
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Additional setup and instructions for using the printer:
• Selecting and storing paper and specialty media
• Loading paper
User's Guide—The User's Guide is available on the
Software and Documentation CD.
• Performing printing, copying, scanning, and faxing tasks,
depending on your printer model
• Configuring printer settings
• Viewing and printing documents and photos
• Setting up and using printer software
For updates, check our Web site at
• Setting up and configuring the printer on a network,
depending on your printer model
• Caring for and maintaining the printer
• Troubleshooting and solving problems
Learning about the printer
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What are you looking for?
Find it here
Help using the printer software
Windows or Mac Help—Open a printer software
program or application, and then click Help.
Click
to view context-sensitive information.
Notes:
• The Help installs automatically with the printer
software.
• The printer software is located in the printer
Program folder or on the desktop, depending on
your operating system.
The latest supplemental information, updates, and technical
support:
Lexmark Support Web site—support.lexmark.com
Note: Select your region, and then select your product
• Documentation
• Driver downloads
• Live chat support
• E-mail support
to view the appropriate support site.
Support telephone numbers and hours of operation for
yourregionorcountrycanbefoundontheSupportWeb
site or on the printed warranty that came with your
printer.
• Telephone support
Record the following information (located on the store
receipt and the back of the printer), and have it ready
when you contact support so that they may serve you
faster:
• Machine Type number
• Serial number
• Date purchased
• Store where purchased
Warranty information
Warranty information varies by country or region:
• In the US—See the Statement of Limited Warranty
included with this printer, or at
• Rest of the world—See the printed warranty that
came with your printer.
Selecting a location for the printer
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lbs) and requires two or more
trained personnel to lift it safely.
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install
any options, leave enough room for them also. It is important to:
• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
• Provide a flat, sturdy, and stable surface.
• Keep the printer:
– Away from the direct airflow of air conditioners, heaters, or ventilators
– Free from direct sunlight, humidity extremes, or temperature fluctuations
– Clean, dry, and free of dust
Learning about the printer
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• Allow the following recommended amount of space around the printer for proper ventilation:
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Rear
Right side 203 mm (8 in.)
Front 203 mm (8 in.)
Left side 76 mm (3 in.)
Top 254 mm (10 in.)
305 mm (12 in.)
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Printer configurations
Basic model
The following illustration shows the printer front with its basic features or parts:
Learning about the printer
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Front door release button
Printer control panel
Automatic Document Feeder (ADF)
System board door
Front door
Multipurpose feeder door
Note: Depending on your printer model, this could be the manual feeder door.
Standard 250-sheet tray (Tray 1)
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Standard exit bin
The following illustration shows the printer back with its basic features or parts:
Learning about the printer
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Rear door
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Ethernet port
Wireless antenna
Note: The wireless antenna appears on wireless models only.
Fax ports
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Note: Fax ports appear on fax models only.
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USB port
Printer power cord socket
Power switch
Locking device
Learning about the printer
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Configured model
The following illustration shows the printer configured with an optional 250- or 550-sheet drawer:
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Optional 250- or 550-sheet drawer (Tray 2)
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Basic functions of the scanner
The scanner provides copy, fax, and scan capability. You can:
• Make quick copies, or change the settings on the printer control panel to perform specific copy jobs.
• Send a fax using the printer control panel.
• Send a fax to multiple fax destinations at the same time.
• Scan documents and send them to your computer, an e-mail address, or a flash drive.
Note: The fax function is available on selected printer models only.
Learning about the printer
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Understanding the ADF and scanner glass
Automatic Document Feeder (ADF)
Scanner glass
Use the ADF for multiple-page documents.
Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).
Using the ADF
The ADF can scan multiple pages, including two-sided pages on some models. When using the ADF:
• Load the document into the ADF faceup, short edge first.
• Adjust the paper guides to touch the sides of the paper loaded.
• Remove staples before loading.
• Separate punched sheets before loading.
• Load up to 50 sheets of plain paper in the ADF input tray, based on 75 g/m2 (20 lb.) paper.
• Scan sizes from 124.46 x 127 mm (4.9 x 5 in.) to 215.9 x 355.6 mm (8.5 x 14 in.).
• Scan documents with mixed page sizes (letter and legal).
• Scan media weights from 52 to 120 g/m2 (14 to 32 lb).
• Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF. Place these items on the scanner glass.
Using the scanner glass
The scanner glass can be used to scan or copy single pages or book pages. When using the scanner glass:
• Place a document facedown on the scanner glass in the upper left corner.
• Scan or copy documents up to 215.9 x 297.18 mm (8.5 x 11.7 in.).
• Copy books up to 25.3-mm (1-in.) thick.
Learning about the printer
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Understanding the printer control panel
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Copy
Copies
Fax
Content
Darkness
Text
Copy
Menu
Back
Text/Photo
Photo
Stop/Cancel
Redial/Pause
@!.
ABC
JKL
DEF
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Scan/Email
Fax
MNO
Scale
Resolution
Options
Hook
PQRS
TUV
WXYZ
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Select
Options
Start
Duplex/2-Sided
Shortcuts
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Item
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Description
Selections and settings Select a function such as Copy, Scan, Email, or Fax. Change default copy and scan settings
such as the numberof copies, duplex printing, copy options, and scaling. Use the address
book when scanning to e-mail.
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Display area
View scanning, copying, faxing, and printing options as wellas statusand error messages.
Access the administration menus, start, stop, or cancel a print job.
Keypad area
Enter numbers, letters, or symbols on the display, print using the USB flash memory
device, or change the default fax settings.
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Item
Description
Copy
Enters the copy function
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Content
Copies
Scale
Enhances copy, scan, e-mail, or fax quality. Choose from Text, Text/Photo, or Photo.
Enters the number of copies to print
Changes the size of the copied document to fit onto the currently selected paper size
Changes Original Size, Paper Source, and Collate settings
Options
Address Book Opens the address book
Darkness Adjusts the current darkness settings
Learning about the printer
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Item
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Description
Duplex 2-Sided Makes a two-sided copy
Note: On selected printer models, you can also perform two-sided scan jobs.
Enters the fax function
Fax
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Note: Fax mode is not available on selected printer models.
Scan/Email
Enters the scan or scan to e-mail function
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Item
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Description
Enters the administration menus
Menu
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Display
View scanning, copying, faxing, and printing options as well as status and error messages.
Stop/Cancel Stops all printer activity
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Start
Starts a copy or scan job
Scrolls right
Right arrow
Learning about the printer
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Item
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Description
Select
Accepts menu selections and settings
Left arrow
Indicator light
Back
Scrolls left
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• Off—The power is off.
• Blinking green—The printer is warming up, processing data, or printing.
• Solid green—The printer is on, but idle.
• Blinking red—Operator intervention is needed.
Returns one screen at a time to the Readyscreen
Note: An error beep sounds when you press
if a flash drive is connected and the USB menu
is displayed.
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Item
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Description
Redial/Pause
Keypad
• Press once to cause a two- or three-second dial pause in a fax number. In the “Fax To” field,
a Dial Pause is represented by a comma (,).
• Press to redial a fax number.
Enters numbers, letters, or symbols on the display
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Learning about the printer
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Item
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Description
Front USB port
Lets you scan to a flash drive or print supported file types
Notes:
• The front USB port is available only on selected printer models.
• When a USB flash memory device is inserted into the printer, the printer can only scan to
theUSBdeviceorprintfilesfromtheUSBdevice.Allotherprinterfunctionsareunavailable.
Shortcuts
Enters the shortcut screen
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Hook
Press
once to take the telephone line off-hook (like picking up a telephone receiver). Press
a second time to hang up the line.
Note: The Hook button is available only on selected printer models.
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Options
Changes Original Size, Broadcast, Delayed Send, and Cancel settings
Selects a dpi value for the scan
Resolution
Note: Press the arrow buttons to scroll through the values, and then press
to enter a value.
Learning about the printer
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Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Installing a flash memory card
The system board has a connection for one optional flash memory card.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1 Access the system board.
Additional printer setup
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