FMA-100 Configuration for FTG Operation
Entertainment-Lodging Industry Applications
Installation
& Configuration Guide
© Copyright 2009, LG Electronics U.S.A., Inc.
IMPORTANT SAFETY INSTRUCTIONS
SAFETY INSTRUCTIONS
Important safeguards for you and your new product
This product has been manufactured and tested with safety in mind. However, improper use can result in potential electrical shock
or fire hazards. To avoid defeating the safeguards that have been built into the new product, please read and observe the following
safety points when installing and using the new product, and save them for future reference.
Observing the simple precautions discussed in this installation and operating guide can help get many years of enjoyment and safe
operation that are built into the new product.
This product complies with all applicable U.S. Federal safety requirements.
1. Read Instructions
8. Transporting Product
All the safety and operating instructions should be read before
the product is operated.
A product and cart combination should be moved with care.
Quick stops, excessive force, and uneven surfaces may cause the
product and cart combination to overturn.
2. Follow Instructions
9. Attachments
All operating and use instructions should be followed.
Do not use attachments not recommended by the product man-
ufacturer as they may cause hazards.
3. Retain Instructions
The safety and operating instructions should be retained for
future reference.
10. Ventilation
Slots and openings in the cabinet are provided for ventilation
and to ensure reliable operation of the product and to protect
it from overheating, and these openings must not be blocked or
covered. The openings should never be blocked by placing the
product on a bed, sofa, rug, or other similar surface. This prod-
uct should not be placed in a built-in installation such as a
bookcase or rack unless proper ventilation is provided or the
manufacturer’s instructions have been adhered to.
4. Heed Warnings
All warnings on the product and in the operating instructions
should be adhered to.
5. Cleaning
Unplug this product from the wall outlet before cleaning. Do
not use liquid cleaners or aerosol cleaners. Use a damp cloth
for cleaning.
11. Power Sources
6. Water and Moisture
This product should be operated only from the type of power
source indicated on the marking label. If you are not sure of
the type of power supply to your home, consult your product
dealer or local power company. For products intended to oper-
ate from battery power, or other sources, refer to the operating
instructions.
Do not use this product near water for example, near a bath
tub, wash bowl, kitchen sink, or laundry tub, in a wet base-
ment, or near a swimming pool.
7. Accessories, Carts, and Stands
Do not place this product on a slippery or tilted surface, or on
an unstable cart, stand, tripod, bracket, or table. The product
may slide or fall, causing serious injury to a child or adult, and
serious damage to the product. Use only with a cart, stand, tri-
pod, bracket, or table recommended by the manufacturer, or
sold with the product. Any mounting of the product should fol-
low the manufacturer’s instructions, and should use a mounting
accessory recommended by the manufacturer.
12. Power Cord Polarization (Some models)
This product is equipped with a three-wire grounding type
alternating-current power plug. This plug will fit into the power
outlet only one way. This is a safety feature. If you are unable
to insert the plug fully into the outlet, contact your electrician
to replace your obsolete outlet. Do not defeat the safety pur-
pose of the three-wire ground-type plug.
13. Power Cord Protection
Power-supply cords should be routed so that they are not likely
to be walked on or pinched by items placed upon or against
them, paying particular attention to cords at plugs, conven-
ience receptacles, and the point where they exit from the prod-
uct.
PORTABLE CART WARNING
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IMPORTANT SAFETY INSTRUCTIONS
(Continued from previous page)
short-out parts that could result in a fire or electric shock.
Never spill liquid of any kind on the product.
14. Outdoor Antenna Grounding
19. Servicing
If an outside antenna or cable system is connected to the
product, be sure the antenna or cable system is grounded so as
to provide some protection against voltage surges and built-up
static charges. Article 810 of the National Electrical Code
(U.S.A.), ANSI/ NFPA 70 provides information with regard to
proper grounding of the mast and supporting structure,
grounding of the lead-in wire to an antenna discharge unit,
size of grounding conductors, location of antenna-discharge
unit, connection to grounding electrodes, and requirements for
the grounding electrode.
Do not attempt to service this product yourself as opening or
removing covers may expose you to dangerous voltage or other
hazards. Refer all servicing to qualified service
personnel.
20. Damage Requiring Service
Unplug this product from the wall outlet and refer servicing to
qualified service personnel under the following
conditions:
a. If the power-supply cord or plug is damaged.
Example of Grounding According to National Electrical
Code Instructions
b. If liquid has been spilled, or objects have fallen into the
product.
c. If the product has been exposed to rain or water.
Ground Clamp
Antenna Lead in Wire
d. If the product does not operate normally by following the
operating instructions. Adjust only those controls that are
covered by the operating instructions as an improper
adjustment of other controls may result in damage and will
often require extensive work by a qualified technician to
restore the product to its normal operation.
Antenna Discharge Unit
(NEC Section 810-20)
Grounding Conductor
(NEC Section 810-21)
Electric Service
Equipment
Ground Clamps
e. If the product has been dropped or the cabinet has been
damaged.
Power Service Grounding
Electrode System (NEC
Art 250, Part H)
f. If the product exhibits a distinct change in performance.
NEC - National Electrical Code
21. Replacement Parts
15. Lightning
When replacement parts are required, be sure the service tech-
nician has used replacement parts specified by the manufactur-
er or have the same characteristics as the original part.
Unauthorized substitutions may result in fire, electric shock, or
other hazards.
For added protection for this product (receiver) during a light-
ning storm, or when it is left unattended and unused for long
periods of time, unplug it from the wall outlet and disconnect
the antenna or cable system. This will prevent damage to the
product due to lightning and power-line surges.
22. Safety Check
16. Power Lines
Upon completion of any service or repairs to this product, ask
the service technician to perform safety checks to determine
that the product is in proper operating condition.
An outside antenna system should not be located in the vicini-
ty of overhead power lines or other electric light or power cir-
cuits, or where it can fall into such power lines or circuits.
When installing an outside antenna system, extreme care
should be taken to keep from touching such power lines or cir-
cuits as contact with them might be fatal.
23. Wall or Ceiling Mounting
The product should be mounted to a wall or ceiling only as rec-
ommended by the manufacturer. The product may slide or fall,
causing serious injury to a child or adult, and serious damage
to the product.
17. Overloading
Do not overload wall outlets and extension cords as this can
result in a risk of fire or electric shock.
24. Heat
The product should be situated away from heat sources such as
radiators, heat registers, stoves, or other products (including
amplifiers) that produce heat.
18. Object and Liquid Entry
Never push objects of any kind into this product through
openings as they may touch dangerous voltage points or
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Table of Contents / Setup Checklist
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Important Safety Instructions . . . . . . . . . . . . . . . . . . 3 - 4
Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Setup Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
FTG Management Appliance Overview . . . . . . . . . . . . . . . . 6
FMA-100 Installation Procedures . . . . . . . . . . . . . . . . . . . 7
Configure the Laptop / Tablet . . . . . . . . . . . . . . . . . . . . 8
Configure the Channel Lineup . . . . . . . . . . . . . . . . . . . . 9
Connect FMA-100 to the Hotel’s Distribution Resources /
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover
Setup Checklist
Installation and configuration of the FMA-100 requires the following hardware, tools and software.
• FMA-100
• Manual
• Warranty sheet
• 75-ohm coaxial terminator (for the FMA-100 RF In port)
• 7 foot Ethernet crossover cable (for laptop or tablet access)
• Low pass filter (6MLP-50)
• Laptop or tablet with Ethernet port*
• Ethernet straight-through cable (for hotel network access)*
• Coaxial cable barrel adapter*
• Coaxial jumper cables* (Use jumper cable(s) to protect filter from damage)
• RF coaxial cable barrel*
• Termcode**
- Version 2.58 or higher for HC11 terminals
- Version 6.0 or higher for HC12 terminals
*
These items are not included in the FMA-100 shipping container but are necessary to configure and install the
FMA-100.
** Terminals installed at sites using the FMA-100 must have the appropriate version of termcode loaded depending on
the terminal type.
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FTG Management Appliance Overview
Purpose and Definition
FMA-100 Output
• The FMA-100 outputs a 42dB signal at a frequency of 50.5
MHz.
• The FMA-100 output should have a low pass filter (6MLP-50)
installed to protect channels 2 and 3 from any potential RF
interference produced by the FMA-100.
The FTG Management Appliance (FMA-100) is used to configure
and deliver the channel lineup to the guest room terminals via
the hotel’s coaxial distribution. Channel lineup changes are
completed without requiring room visits.
This manual provides the steps to install, configure and trou-
bleshoot the FMA-100.
• The FMA-100 output should be padded as necessary to meet
the 3-10 dB signal level in the guest room.
FMA-100 Automatic Updates
• Upon power-up, the FMA-100 will search for a DHCP server to
obtain an IP address and receive automatic date/ time
updates. If a DHCP server is not found within 60 seconds,
the FMA-100 will revert to the default IP address
(10.20.1.128).
• The date and time will require reconfiguration each time
power is lost on the FMA-100 unless it is connected to a
hotel network with a DHCP server and Internet access.
Tips and Warnings
FMA-100 Configuration
• The FMA-100 configuration can only be performed on site.
Remote connectivity for configuration or troubleshooting is
not available.
• For ease of configuration, the FMA-100 should be installed in
the FTG rack prior to configuration.
• If the configuring laptop is running Windows Vista, resetting
the power on the FMA-100 while the laptop is connected may
cause a network conflict issue. To correct a network conflict,
disable and then enable the network interface on the laptop
and refresh the browser page.
FMA-100 Channel Lineup
• The FMA-100 will broadcast the channel lineup and the
time/ date every 5 minutes. This allows a terminal to be
replaced in a room without additional configuration.
• The FMA-100 default IP address is 10.20.1.128. To configure
the FMA-100, the configuring laptop or tablet must be on the
same subnet (255.255.248.0) as the FMA-100.
• Up to 100 channels can be configured with the FMA-100, but
only 20 channels can be viewed or configured at a time.
• After configuring a page or range of channels, the configura-
tion must be saved before proceeding to the next page or
range of channels. If the configuration is not saved, the
channel configurations for that page will be lost.
LG TVs with LG Jack Packs
• If the LG TV’s Auxiliary (Aux) channel is configured as the
Startup Channel in the FMA-100’s channel lineup, the TV will
power on to a split screen. Always configure the Startup
Channel to a channel other than the Aux channel.
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FMA-100 Installation Procedures
Purpose and Definition
Install the FMA-100 in an FTG Rack
Complete the following steps to install the FMA-100 in
the FTG rack.
Delivery of the channel lineup requires the installation and con-
figuration of an FTG Management Appliance (FMA-100). This
section contains steps to install and configure the FMA-100.
1. Mount the FMA-100 in the FTG rack,
if applicable.
FMA-100 Connections
Refer to the FMA-100 diagram and connectivity table for con-
2. Plug the FMA-100 into the FTG rack’s power strip,
if applicable.
nections and port information.
FMA-100 Connectivity
Port Name
Description
Ethernet
Connects via Ethernet (crossover) cable to the
laptop or tablet for configuration purposes.
Connects via Ethernet (straight-through) cable
to the hotel’s network, if available.
Connects via coaxial cable to the combiner in
the FTG rack.
RF Out
RF In
Not Applicable
Serial Out
Kports 0-9
Not Applicable
Not Applicable
ETHERNET
SERIAL OUT
RF OUT
RF IN
75 ohm
Terminator
To Hotel
Network
To Guest
Rooms
6MLP-50
Filter
To AC
Power
FMA & FTG
Combiner
Free-To-Guest
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Configure the Laptop / Tablet
2. Launch a web browser.
Configure the Laptop/ Tablet
3. Type http:/ / 10.20.1.128 in the browser’s address bar and
press <Enter>. The Current Channel Lineup screen will display.
Complete the following steps to configure the laptop or tablet
that will be used to configure the FMA-100.
Windows XP
1. Right-click on My Network Places on the desktop.
2. Select Properties.
3. Right-click on the Local Area Connection icon.
4. Select Properties.
5. Select Internet Protocol (TCP/ IP).
6. Select the Use the following IP address radio button.
7. Type an IP address from the following range:
10.20.1.81 – 10.20.1.92
8. Type 255.255.248.0 in the Subnet mask field.
9. Select OK twice.
Configure the Date and Time
Set Date and Time on the FMA-100
1. Select the Configure Date/ Time link at the bottom of the
Current Channel Lineup screen to display the System
Date/ Time Configuration screen.
2. Modify the following System Date/ Time Configuration fields.
• Month
• Day of Month (1-31)
• Year (2008-2047)
• Day of Week
• Hour (0-23)
• Minutes (0-59)
• Seconds (0-59)
Windows Vista
1. Select the Start button on the desktop.
3. If the FMA-100 will be connected to the hotel’s network,
configure the following fields under *Internet Time Server
Settings.
Note: The hotel’s network must have a DHCP server and Internet
access for the FMA-100 to receive automatic time/ date updates.
• Time Zone
2. Right-click on Network.
3. Select Properties.
4. Select Manage Network Connections.
5. Right-click on Local Area Connection.
6. Select Properties.
7. Select the Use the following IP address radio button.
8. Type an IP address from the following range:
10.20.1.81 – 10.20.1.92
• Observe DST (Daylight Savings Time)
4. Select the Save Time/ Date button.
9. Type 255.255.248.0 in the Subnet mask field.
10. Select OK twice.
Note: After selecting the Save Time/ Date button, the screen
will begin to refresh/ reload. Wait for the screen to completely
reload before proceeding to the next step.
Connect to the FMA-100
Complete the following steps to access the FMA-100 software.
1. Connect an Ethernet (crossover) cable between the Ethernet
port on the laptop/ tablet and the FMA-100’s Ethernet port.
5. Select the View Channel Lineup link to return to the Current
Channel Lineup screen.
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Configure the Channel Lineup
1. Select the Configure Channel Lineup link. A login screen will
appear.
2. Type lnet in the User name field.
3. Type the appropriate password in the Password field.
4. Select the OK button.
5. Use the Channel Select drop-down list to select the channel
range to configure.
Note: Up to 100 channels can be configured in the FMA-100,
but only 20 channels can be viewed or configured at a time.
6. Select the Go button to display the selected channel range.
7. Add the FTG channels to the lineup.
• Select the appropriate tuning type from the Tuning Type
drop-down list.
• Type the station’s call letters in the Call Letters field.
• Select Enabled from the State drop-down box.
• Repeat these steps for each additional FTG channel listed
on the page.
8. Select the Save Configuration button after all the FTG
channels on the page have been configured.
Warning: The Save Configuration button must be selected before
configuring or editing the channel lineup for a different
channel range! If the Save Configuration button is not
selected before configuring a different page of chan-
nels, the channel configurations for that page will be lost!
9. Repeat the channel configuration steps for another channel
range until all FTG channels are configured.
10. Type the first channel the TV should access when it is pow-
ered on in the Startup Channel field.
• Type the analog modulator in the Analog Mod field,
if applicable.
• Type the digital modulator in the Digital Mod field,
if applicable.
Notes:
• Type the digital stream in the Digital Stream field,
if applicable.
• Type the FTG channel’s OSD (On Screen Display) in the
OSD field.
•
If the Startup Channel is disabled, the lowest enabled
channel will default as the new Startup Channel.
• Auxiliary sources should not be configured as the Startup
Channel.
- The OSD and Call Letters fields (combined) can have a
max of 17 characters including spaces.
- If a channel has both OSD and Call Letters they will be
separated by a dash (-) on the TV’s OSD. Note: The dash
will count as one of the 17 characters that can be used.
11. Select the Save Configuration button.
12. Wait for the page to refresh/ reload.
13. Select the View Channel Lineup link to return to the Current
Channel Lineup screen.
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Connect the FMA-100 to the Hotel’s Distribution Resources/Troubleshooting
Complete the following steps to connect the FMA-100 to the
hotel’s coaxial distribution and Internet connection.
Note: If the signal level is not between 3 and 10 dB,
communications will be negatively affected, resulting in a
partial or missing channel lineup.
1. Connect the FMA-100 to the hotel’s coaxial distribution and
Internet connection.
2. Verify the forward signal (50.5 MHz) is between 3 dB and 10
dB in the guest rooms.
3. Verify that all viewable channels have a signal level
between 3 dB and 10 dB in the guest rooms.
FMA-100 Troubleshooting
The following contains general issues and solutions related to
the FMA-100.
Reset The Channel Lineup
The reset channel lineup function enables technicians to reset
or clear all configured channels from the FMA-100 channel line-
up. This function may be used - but is not required - when a
significant number of channels require reconfiguration.
The OSD/ Call letters do not display in the guest room(s).
• If the issue affects all rooms:
- Verify the FMA-100 is properly configured.
- Verify the FMA-100 is balanced flat.
Complete the following steps to reset the channel lineup.
1. Connect an Ethernet (crossover) cable between the
laptop/ tablet’s Ethernet port and the FMA-100’s Ethernet
port. Tip: The laptop/ tablet’s network settings must be on
the same subnet as the FMA-100.
2. Launch the laptop/ tablet web browser.
3. Type http:/ / 10.20.1.128 in the browser’s address bar and
press <Enter>. The Current Channel Lineup screen will dis-
play.
• If the issue is restricted to a single room:
- Wait five minutes for the FMA-100 to re-broadcast the
channel lineup and re-test.
- Check the coaxial connections and signal levels in the
room.
- Replace the terminal.
4. Select the Configure Channel Lineup link. A login screen will
appear.
The date/ time is incorrect.
• If the FMA-100 is using the hotel’s network for the time
updates, verify the hotel’s network is operational.
• Reconfigure the Time Server in the FMA-100 software inter-
face.
• If the FMA-100 is not connected to the hotel’s network or
does not use the hotel’s interface to receive time updates,
reconfigure the FMA-100’s date and time.
5. Type ‘lnet’ in the User name field. (LNET)
6. Type the ‘appropriate password’ in the Password field.
7. Select the OK button.
8. Select the Reset Channel Lineup link at the bottom of the
screen.
9. Select the Reset Configuration check box.
10. Select the Save Configuration button.
11. Wait for the check mark in the Reset Configuration check
box to disappear, indicating that all channels have been
removed from the channel lineup.
The laptop/ tablet cannot access the FMA-100 interface.
• Verify the laptop/ tablet settings are properly configured.
• Verify the Ethernet crossover cable is in good condition and
connected properly.
12. Reconfigure the channel lineup.
• Ping the FMA-100 IP address (10.20.1.128). If the FMA-100
does not respond, the FMA-100 will need to be replaced.
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Glossary of Terms
A list of definitions for some of the words found in this guide
75 OHM RF CABLE
DIGITAL TELEVISION
sound. On more than one speaker, all the
speakers play the same audio.
The wire that comes from an off-air antenna
or cable service provider. The end looks like a
hex-shaped nut with a wire sticking through
the middle. It screws onto the threaded
Antenna/ Cable jack on the back of the TV.
High-resolution, cinema-quality television
signals transmitted digitally.
OUTPUT
DVI
Refers to the output jack that sends a signal
out of a VCR, DVD, or other A/ V device.
Digital Video Interface
Accommodates analog and digital interfaces
with a single connector.
PHYSICAL CHANNEL NUMBER
300 TO 75 OHM ADAPTER
See Note 1.
A small device that connects a two-
wire 300 ohm antenna to a 75 ohm RF jack.
They are usually about an inch long with two
screws on one end and a round opening with
a wire sticking out on the other end.
COMPOSITE VIDEO
RGB (Red, Green, Blue)
Typical video jack, uses one wire for trans-
porting three-color video signals.
Connection input or output port available for
producing a video image using three separate
colors: Red, Green, and Blue.
COMPONENT VIDEO
Uses three wires for transporting three-color
video signals. The end result is usually better
video quality.
ANALOG TELEVISION
RS-232
Standard television broadcasting format in
4:3 picture aspect ratio.
Serial communication port through which the
TV software is updated.
DELETED
A/ V CABLES
2ND AUDIO PROGRAMMING/ SAP
Second Audio Programming (SAP) is another,
separate audio channel available with some
programming. Choosing SAP often refers to
listening to audio in another language, such
as Spanish or French.
Lets you remove channels from the list that
the end user can scroll through using CH
(Channel) Up/ Down.
Audio/ Video cables. Three cables bunched
together—right audio (red), left audio
(white), and video (yellow). A/ V cables are
used for stereo playback of videocassettes
and for higher quality picture and sound
from other A/ V devices.
HDMI
High-definition multi-media interface.
HDTV
SIGNAL
A/ V DEVICE
High-definition television. Refers to televi-
sion signals that have higher resolution than
ordinary analog TV signals.
Picture and sound traveling through a cable,
or over the air, to the TV.
Any device that produces video or sound
(VCR, DVD, cable box, or television).
STEREO SOUND
AMPLIFIER
HDSTB
Stereo (Stereophonic) sound refers to audio
that’s divided into right and left sides.
An electronic device that amplifies sound
from a television, CD player, VCR, DVD, or
other Audio/ Video device.
High-definition set top box. Refers to a
tuner device that receives high-definition
television signals which have higher resolu-
tion than ordinary analog TV signals.
TUNER
Device that picks up the broadcast signal
and turns it into picture and sound.
ANTENNA
The physical receiver of television signals
sent over the air. A large metal piece of
equipment does not always have to be visible
to be using an antenna.
INPUT
Refers to the input jack that receives a sig-
nal from a TV, VCR, DVD Player or other
Audio/ Video device.
VIRTUAL CHANNEL NUMBER
See Note 1.
XDS
CABLE
JACK
Extended Data Service: Additional program
information included on the signal provided
at the discretion of the broadcaster.
Cable service box. Refers to the descrambler
box cable subscribers use to receive cable
programming signals.
An input or output connector on the back
of a TV, VCR, DVD Player or other
Audio/ Video device.
CATV
MONO SOUND
Programming provided by a cable service.
Note 1
Mono (monaural) sound is one channel of
Refer to www.atsc.org for further informa-
tion.
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FMA-100 Warranty
Broadcast Products
Welcome to the LG family! We believe that you will be pleased with your new FMA-100. Please read this warranty careful-
ly, it is a “LIMITED WARRANTY” as defined under Federal Law. This warranty gives you specific legal rights, and you may
also have other rights that vary from state-to-state within the U.S.A.
LG’s RESPONSIBILITY
Warranty Term
One year parts and labor from date of purchase or delivery date.
Parts
Warranty Service
Not Covered
New or remanufactured replacements for factory-defective parts may be used. Such replacement parts are warranted for
the remaining portion of the original warranty period.
Warranty service is provided at LG. Customer pays for shipping charges to LG, LG pays for return shipping charges to
return FMA-100 to customer. Call 1-888-865-3026 for further information.
This warranty covers manufacturing defects and does not cover installation, adjustment of customer controls, installation
or repair of antenna systems, cable converters or cable company-supplied equipment; it also does not cover damage due
to misuse, abuse, negligence, acts of God or other causes beyond the control of LG. Any alteration of the product after
manufacture voids this warranty in its entirety.
This warranty does not cover any missing or stolen cards.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND LG SHALL NOT BE LIABLE FOR
ANY CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES OF ANY KIND, INCLUDING LOST REVENUES OR PROFITS
IN CONNECTION WITH THIS PRODUCT. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WAR-
RANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIM-
ITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
OWNER’S RESPONSIBILITY
Effective Warranty Date
Installation Guide
Warranty begins on the date of delivery of the FMA-100.
For your convenience, keep the dealer’s dated bill of sale or delivery ticket as evidence of the purchase date.
Read the Installation and Setup Guide carefully so that you will understand the operation of the FMA-100 and how to
adjust the controls.
Antenna
Reception problems caused by inadequate antenna or faulty antenna connections are the owner’s responsibility.
Warranty Service
For warranty service information, Call 1-888-865-3026. Parts and service labor that are LG’s responsibility (see above)
will be provided without charge. Other service is at the owner’s expense. If you have any problem in obtaining satisfacto-
ry warranty service, call 1-888-865-3026.
You must provide the model number, serial number and date of purchase or date of original installation.
For Customer Support/ Service please call:
1-888-865-3026
www.lgcommercial.com
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© Copyright 2009, LG Electronics U.S.A., Inc.
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