Instructions for use
WASHING MACHINE
Contents
GB
Installation, 2-3-4-5
Unpacking and levelling
GB
Connecting the electricity and water supplies
The first wash cycle
English,1
Technical data
Description of the washing machine, 6-7
Control panel
Display
Running a wash cycle, 8
Wash cycles and options, 9
Table of wash cycles
Wash options
Detergents and laundry, 10
Detergent dispenser drawer
Preparing the laundry
IWE 7145 K
Special wash cycles
Load balancing system
Precautions and tips, 11
General safety
Disposal
Opening the porthole door manually
Care and maintenance, 12
Cutting off the water or electricity supply
Cleaning the washing machine
Cleaning the detergent dispenser drawer
Caring for the door and drum of your appliance
Cleaning the pump
Checking the water inlet hose
Troubleshooting, 13
Service and Guarantee, 14-15-16
Before calling for Assistance
Guarantee
1
Connecting the drain hose
• the supply voltage is included within the values i
ndicated on the Technical details table
(see page 5);
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Connect the drain hose,
without bending it, to a
draining duct or a wall
drain situated between
65 and 100 cm from
the floor;
• the socket is compatible with the washing
machine's plug. If this is not the case, replace
the socket or the plug.
65 - 100 cm
Your appliance is now supplied with a 13 amp fused
plug it can be plugged into a 13 amp socket for
immediate use. Before using the appliance please
read the instructions below.
The drain hose may be
connected to an
WARNING - THIS APPLIANCE MUST BE EARTHED.
THE FOLLOWING OPERATIONS SHOULD BE
CARRIED OUT BY A QUALIFIED ELECTRICIAN.
under-sink trap. Before
connecting the drain
hose from the machine
ensure that any blanks
or removable ends
have been taken off
the spigot.
Replacing the fuse:
When replacing a faulty fuse, a 13 amp ASTA
approved fuse to BS 1362 should always be used,
and the fuse cover re-fitted. If the fuse cover is lost,
the plug must not be used until a replacement is
obtained.
Where it connects to
the waste water pipe
cut end off spigot or
remove the blanking cap
Replacement fuse covers:
If it is place over the
edge of a basin or sink
be sure the free end of
the hose should not be
underwater.
If a replacement fuse cover is fitted, it must be of the
correct colour as indicated by the coloured marking
or the colour that is embossed in words on the base
of the plug. Replacements can be obtained directly
from your nearest Service Depot.
Removing the plug:
If your appliance has a non-rewireable moulded plug
and you should wish to re-route the mains cable
through partitions, units etc., please ensure that
either:
! We advise against the use of hose extensions; in
case of absolute need, the extension must have the
same diameter as the original hose and must not
exceed 150 cm in length.
the plug is replaced by a fused 13 ampere re-
wearable plug bearing the BSI mark of approval.
or:
the mains cable is wired directly into a 13 amp cable
outlet, controlled by a switch, (in compliance with BS
5733) which is accessible without moving the
appliance.
Ensure that if the drain hose is pushed into a
standpipe, that the end does not go down more
than 15cms (6 inches). If the hose is pushed down
too far, this may cause the machine to self -syphon
ie. continuously empty as it is filling.
Disposing of the plug:
Ensure that before disposing of the plug itself, you
make the pins unusable so that it cannot be
accidentally inserted into a socket.
Electric connection
Before plugging the appliance into the mains
socket, make sure that:
Instructions for connecting cable to an alternative plug:
Important: the wires in the mains lead are coloured in
accordance with the following code:
• the socket is earthed and in compliance with the
applicable law;
Green & Yellow Earth
Blue
Neutral
Live
• the socket is able to sustain the appliance's
maximum power load indicated in the Technical
details table (see page 5);
Brown
3
As the colours of the wires in the lead may not
correspond with the coloured markings identifyng
the terminals in your plug, proceed as follows:
Connect Green & Yellow wire to terminal marked E
Warning! The company denies all liability if and when
these norms are not respected.
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The first wash cycle
or
or coloured Green or Green & Yellow.
Connect Brown wire to terminal marked L or
coloured Red.
Once the appliance has been installed, and before
you use it for the first time, run a wash cycle with
detergent and no laundry, setting the 90°C
programme without a pre-wash cycle.
Connect Blue wire to terminal marked N or coloured
Black.
If a 13 amp plug (BS 1363) is used it must be fitted
with a
13 amp fuse, either in the plug or adaptor or at the
distribution board.
If you are in any doubt the electrical supply to your
machine, consult a qualified electrician before use.
How to connect an alternative plug:
The wires in this mains lead are coloured in
accordance with the following code:
BLUE
NEUTRAL (N)
LIVE (L)
BROWN
GREEN & YELLOW
EARTH (E)
Disposing of the appliance:
When disposing of the appliance please remove the
plug by cutting the mains cable as close as possible
to the plug body and dispose of it as described
above.
GREEN &
YELLOW
13 ampere fuse
BROWN
CROSS-BAR
CORD GRIP
BLUE
! The washing machine should not be installed in an
outdoor environment, not even when the area is
sheltered, because it may be very dangerous to
leave it exposed to rain and thunderstorms.
! When the washing machine is installed, the mains
socket must be within easy reach.
! Do not use extensions or multiple sockets.
! The power supply cable must never be bent or
dangerously compressed.
! The power supply cable must only be replaced by
an authorised serviceman.
4
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Technical data
Model
IWE 7145 K
width 59.5 cm
height 85 cm
depth 53,5 cm
Dimensions
Capacity
from 1 to 7 kg
Electrical
please refer to the technical data
plate fixed to the machine
connections
maximum pressure 1 MPa (10 bar)
minimum pressure 0.05 MPa (0.5 bar)
drum capacity 52 litres
Water connections
Spin speed
up to 1400 rotations per minute
Energy rated
programmes
according to
regulation
programme 1; temperature 60°C;
using a load of 7 kg.
EN 60456
This appliance conforms to the
following EC Directives:
- 89/336/EEC dated 03/05/89
(Electromagnetic Compatibility) and
subsequent modifications
- 2002/96/EC
- 2006/95/EC (Low Voltage)
5
Description of the washing
machine
Control panel
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OPTION
buttons with
indicator lights
TEMPERATURE
Button
ON/OFF
button
START/PAUSE
button with indicator light
DISPLAY
Detergent dispenser drawer
DELAYED
START Button
SPIN SPEED
Button
WASH CYCLE
knob
Detergent dispenser drawer: used to dispense
detergents and washing additives (see “Detergents
and laundry”).
DELAYED START button
: press to set a delayed
start time for the selected wash cycle. The delay time
will be shown on the display.
ON/OFF button : press this briefly to switch the
machine on or off. The START/PAUSE indicator light,
which flashes slowly in a green colour shows that the
machine is switched on. To switch off the washing
machine during the wash cycle, press and hold the
button for approximately 2 seconds; if the button is
pressed briefly or accidentally the machine will not
switch off. If the machine is switched off during a
wash cycle, this wash cycle will be cancelled.
START/PAUSE button
with indicator light: when
the green indicator light flashes slowly, press the
button to start a wash cycle. Once the cycle has
begun the indicator light will remain lit in a fixed
manner. To pause the wash cycle, press the button
again; the indicator light will flash in an orange colour.
If the symbol
is not illuminated, the door may be
opened. To start the wash cycle from the point at
which it was interrupted, press the button again.
WASH CYCLE knob: used to set the desired wash
cycle (see "Table of wash cycles").
Standby mode
This washing machine, in compliance with new
energy saving regulations, is fitted with an automatic
standby system which is enabled after about 30
minutes if no activity is detected. Press the ON-OFF
button briefly and wait for the machine to start up
again.
OPTION buttons with indicator light: used to select
the available options. The indicator light corresponding
to the selected option will remain lit.
SPIN button : press to reduce or completely
exclude the spin cycle - the value is indicated on the
display.
TEMPERATURE button : press to decrease or
completely exclude the temperature: the value will be
shown on the display.
6
Display
GB
B
A
C
The display is useful when programming the machine and provides a great deal of information.
The duration of the available programmes and the remaining time of a running cycle appear in section A; if the
DELAY START option has been set, the countdown to the start of the selected programme will appear. Pressing
the relative button, the machine automatically displays the maximum temperature and spin speed values set for
the selected cycle, or the most recently-used settings if they are compatible with the selected cycle.
The "programme phases" relative to the selected programme and the "programme phase" of the running
programme appear in section B:
Wash
Rinse
Spin
Drain
The icons corresponding to "temperature" , "Programmed start"
to bottom:
and "spin"
appear in section C from top
If the
When a “delayed start” has been set, the
If the symbol lights up, the display will visualise the set "spin" value.
symbol lights up, the display will visualise the set "temperature" value.
symbol lights up.
Door locked symbol
The lit symbol indicates that the door is locked. To prevent any damage, wait until the symbol turns off before
opening the door.
To open the door while a cycle is in progress, press the START/PAUSE button; if the DOOR LOCKED
switched off the door may be opened.
symbol is
7
Running a wash cycle
1. SWITCH THE MACHINE ON. Press the
button; the START/PAUSE indicator light will flash
slowly in a green colour.
! If the selected option is not compatible with
another option which has been selected previously,
the indicator light corresponding to the first option
selected will flash and only the second option will be
activated; the indicator light corresponding to the
enabled option will remain lit.
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2. LOAD THE LAUNDRY. Open the porthole door.
Load the laundry, making sure you do not exceed
the maximum load value indicated in the table of
programmes on the following page.
! The options may affect the recommended load
value and/or the duration of the cycle.
3. MEASURE OUT THE DETERGENT. Pull out the
detergent dispenser drawer and pour the detergent
into the relevant compartments as described in
"Detergents and laundry".
7. START THE PROGRAMME. Press the START/
PAUSE button. The corresponding indicator light will
become green, remaining lit in a fixed manner, and
the door will be locked (the DOOR LOCKED
4. CLOSE THE DOOR.
symbol
will be on). To change a wash cycle while
it is in progress, pause the washing machine using
the START/PAUSE button (the START/PAUSE
indicator light will flash slowly in an orange colour);
then select the desired cycle and press the START/
PAUSE button again.
To open the door while a cycle is in progress, press
the START/PAUSE button; if the DOOR LOCKED
symbol is switched off the door may be opened.
Press the START/PAUSE button again to restart the
wash cycle from the point at which it was
interrupted.
5. SELECT THE WASH CYCLE. Set the WASH
CYCLE knob to the desired programme; a
temperature and spin speed is set for each wash
cycle; these may be adjusted. The duration of the
cycle will appear on the display.
6. CUSTOMISE THE WASH CYCLE. Use the
relevant buttons:
Modifying the temperature and/or spin
speed. The machine automatically displays the
maximum temperature and spin speed values set
for the selected cycle, or the most recently-used
settings if they are compatible with the selected
cycle. The temperature can be decreased by
8. THE END OF THE WASH CYCLE. This will be
indicated by the text "END" on the display; when
the DOOR LOCKED
symbol switches off the door
may be opened. Open the door, unload the laundry
and switch off the machine.
pressing the button, until the cold wash "OFF"
setting is reached. The spin speed may be
progressively reduced by pressing the
until it is completely excluded (the "OFF" setting). If
these buttons are pressed again, the maximum
values are restored.
button,
! If you wish to cancel a cycle which has already
button. The cycle will be
begun, press and hold the
stopped and the machine will switch off.
Setting a delayed start.
To set a delayed start for the selected programme,
press the corresponding button repeatedly until the
required delay period has been reached. When this
option is enabled, the
symbol lights up on the
display. To remove the delayed start option press
the button until the text "OFF" appears on the
display.
Modifying the cycle settings.
• Press the button to enable the option; the
indicator light corresponding to the button will
switch on.
• Press the button again to disable the option; the
indicator light will switch off.
! If the selected option is not compatible with the
programmed wash cycle, the indicator light will
flash and the option will not be activated.
8
Wash cycles and options
Table of wash cycles
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Max. load
(kg)
Detergents
Fabric
softener
Max.
temp.
(°C)
Max.
speed
(rpm)
Cycle
duration
Description of the wash cycle
Eco
Time
Wash
Normal
Daily
1
1
1
2
3
4
White Cotton: extremely soiled whites.
White Cotton (1): heavily soiled whites and resistant colours.
White Cotton (2): heavily soiled whites and delicate colours.
Cotton: heavily soiled whites and resistant colours.
Coloured Cottons (3): lightly soiled whites and delicate colours.
Synthetics: heavily soiled resistant colours.
Special
90°
60°
40°
60°
40°
50°
1400
1400
1400
1400
1400
800
l
l
l
l
l
l
l
l
l
l
l
l
7
7
7
7
7
3
-
-
-
3,5
3,5
2
5
6
7
Wool: for wool, cashmere, etc.
40°
30°
40°
600
0
l
l
l
l
l
l
1,5
1
-
-
-
Silk/Curtains: for garments in silk and viscose, lingerie.
Jeans
800
3
Express 15': to refresh lightly soiled garments quickly (not suitable for wool,
silk and clothes which require washing by hand).
Flash Cotton
8
30°
800
l
l
1,5
-
9
60°
30°
1400
400
l
l
l
3,5
2
-
-
10
Outwear
-
Sport
11
12
Sport Intensive
Sport Light
30°
30°
600
600
l
l
l
l
3
-
-
3
Max. 2
pairs
13
Special Shoes
30°
600
l
l
-
Partial wash cycles
Rinse
Spin
-
-
-
1400
1400
0
l
-
7
7
7
-
-
-
-
-
-
Drain
-
The information contained in the table is intended as a guide only.
For all Test Institutes:
1) Test wash cycle in compliance with regulation EN 60456: set wash cycle 1 with a temperature of 60°C.
2) Long wash cycle for cottons: set wash cycle 1 with a temperature of 40°C.
3) Short wash cycle for cottons: set wash cycle 3 with a temperature of 40°C.
Easy iron
Wash options
By selecting this function, the wash and spin cycles will be
modified in order to reduce the formation of creases. At
the end of the cycle the washing machine will perform slow
rotations of the drum; the indicator lights for the EASY
IRON and START/PAUSE options will flash (the first one
green, the second orange).
Selecting this option enables you to suitably adjust drum
rotation, temperature and water to a reduced load of lightly
soiled cotton and synthetic fabrics (refer to the "Programme
table"). “
” enables you to wash in less time thereby
saving water and electricity. We suggest using a liquid
detergent suitably measured out to the load quantity.
To end the cycle, press the START/PAUSE button or the
EASY IRON button.
! It cannot be used with the 1, 5, 6, 7, 8, 9, 10, 11, 12, 13,
,
For the 6 and 10 wash cycles, the machine will end the
cycle while the laundry is soaking and the EASY IRON and
START/PAUSE indicator lights will flash. To drain the water
so that the laundry may be removed, press the START/
PAUSE button or the EASY IRON button.
,
programmes.
Intensive Wash
Because a greater quantity of water is used in the
initial phase of the cycle, and because of the
increased cycle duration, this function offers a high-
performance wash.
! This function may not be used in conjunction with wash
.
cycles 5, 8, 11, 12, 13,
,
! This function may not be used in conjunction with
wash cycles 5, 6, 7, 8, 9, 10, 11, 12, 13,
,
,
.
Extra rinse
By selecting this option, the efficiency of the rinse is
increased and optimal detergent removal is guaranteed. It
is particularly useful for sensitive skin.
! It cannot be used in conjunction with the 8,
programmes.
,
9
Detergents and laundry
Detergent dispenser drawer
Curtains: fold curtains and place them in a pillow
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case or mesh bag. Use wash cycle 6.
Good washing results also depend on the correct
dose of detergent: adding too much detergent will not
necessarily result in a more efficient wash, and may in
fact cause build up on the inside of your appliance
and contribute to environmental pollution.
Jeans: Turn garments inside-out before washing and
use a liquid detergent. Use programme 7.
Express 15’: this wash cycle was designed to wash
lightly soiled garments quickly: it lasts just 15 minutes
and therefore saves both energy and time. By
selecting this wash cycle (8 at 30°C), it is possible to
wash different fabrics together (except for wool and
silk items), with a maximum load of 1,5 kg.
Outwear (wash cycle 10): is studied for washing
water-repellent fabrics and winter jackets (e.g. Gore-
Tex, polyester, nylon); for best results, use a liquid
detergent and dosage suitable for a half-load; pre-
treat necks, cuffs and stains if necessary; do not use
softeners or detergents containing softeners. Stuffed
duvets cannot be washed with this programme.
Sport Intensive (programma 11): is for washing
heavily soiled sports clothing fabrics (tracksuits,
shorts, etc.); for best results, we recommend not
exceeding the maximum load indicated in the
"Programme table".
! Do not use hand washing detergents because these
create too much foam.
Open the detergent
dispenser drawer and
pour in the detergent or
washing additive, as
3
follows.
2
1
! Do not pour detergent into the compartment 1.
Detergent should only be poured into the compartment 2.
compartment 2: Detergent for the wash cycle
(powder or liquid)
Sport Light (programma 12): is for washing lightly
soiled sports clothing fabrics (tracksuits, shorts, etc.);
for best results, we recommend not exceeding the
maximum load indicated in the "Programme table".
We recommend using a liquid detergent and dosage
suitable for a half-load.
Liquid detergent should only be poured in immediately
prior to the start of the wash cycle.
compartment 3: Additives (fabric softeners, etc.)
The fabric softener should not overflow the grid.
Preparing the laundry
Sport Shoes (programma 13): is for washing sports
shoes; for best results, do not wash more than 2
pairs simultaneously.
• Divide the laundry according to:
- the type of fabric/the symbol on the label
- the colours: separate coloured garments from whites.
• Empty all garment pockets and check the buttons.
• Do not exceed the listed values, which refer to the
weight of the laundry when dry:
Durable fabrics: max. 7 kg
Load balancing system
Before every spin cycle, to avoid excessive vibrations
and to distribute the load in a uniform manner, the
drum rotates continuously at a speed which is slightly
greater than the washing rotation speed. If, after
several attempts, the load is not balanced correctly,
the machine spins at a reduced spin speed. If the
load is excessively unbalanced, the washing machine
performs the distribution process instead of spinning.
To encourage improved load distribution and balance,
we recommend small and large garments are mixed
in the load.
Synthetic fabrics: max. 3 kg
Delicate fabrics: max. 2 kg
Wool: max. 1,5 kg
Silk: max. 1 kg
How much does your laundry weigh?
1 sheet 400-500 g
1 pillow case 150-200 g
1 tablecloth 400-500 g
1 bathrobe 900-1200 g
1 towel 150-250 g
Special wash cycles
Wool: all wool garments can be washed using
programme 5, even those carrying the "hand-wash
only"
label. For best results, use special
detergents and do not exceed 1,5 kg of laundry.
Silk: use special wash cycle 6 to wash all silk
garments. We recommend the use of special
detergent which has been designed to wash delicate
clothes.
10
Precautions and tips
! This washing machine was designed and
you dispose of the appliance it must be separately
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constructed in accordance with international safety
regulations. The following information is provided for
safety reasons and must therefore be read carefully.
collected.
Consumers should contact their local authority or
retailer for information concerning the correct
disposal of their old appliance.
General safety
Opening the porthole door manually
• This appliance was designed for domestic use only.
In the event that it is not possible to open the
porthole door due to a powercut, and if you wish to
remove the laundry, proceed as follows:
• This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person
responsible for their safety. Children should be supervised
to ensure that they do not play with the appliance.
1. remove the plug from
the electrical socket.
2. make sure the water
level inside the machine is
• Do not touch the machine when barefoot or with
wet or damp hands or feet.
lower than the door
opening; if it is not, remove
excess water using the
drain hose, collecting it in a
bucket as indicated in the
figure.
• Do not pull on the power supply cable when
unplugging the appliance from the electricity
socket. Hold the plug and pull.
• Do not open the detergent dispenser drawer while
the machine is in operation.
• Do not touch the drained water as it may reach
extremely high temperatures.
3. using a screwdriver,
remove the cover panel on
the lower front part of the
washing machine (see
figure).
• Never force the porthole door. This could damage
the safety lock mechanism designed to prevent
accidental opening.
• If the appliance breaks down, do not under any
circumstances access the internal mechanisms in
an attempt to repair it yourself.
• Always keep children well away from the appliance
while it is operating.
• The door can become quite hot during the wash cycle.
• If the appliance has to be moved, work in a group
of two or three people and handle it with the utmost
care. Never try to do this alone, because the
appliance is very heavy.
• Before loading laundry into the washing machine,
make sure the drum is empty.
Disposal
• Disposing of the packaging materials: observe local
regulations so that the packaging may be re-used.
• The European Directive 2002/96/EC on Waste
Electrical and Electronic Equipment, requires that
old household electrical appliances must not be
disposed of in the normal unsorted municipal waste
stream. Old appliances must be collected
4. pull outwards using the tab as indicated in the
figure, until the plastic tie-rod is freed from its stop
position; pull downwards and open the door at the
same time.
5. reposition the panel, making sure the hooks are
securely in place before you push it onto the
appliance.
separately in order to optimise the recovery and
recycling of the materials they contain and reduce
the impact on human health and the environment.
The crossed out "wheeled bin" symbol on the
product reminds you of your obligation, that when
11
Care and maintenance
Cutting off the water and electricity
supplies
Cleaning the pump
GB
The washing machine is fitted with a self-cleaning
pump which does not require any maintenance.
Sometimes, small items (such as coins or buttons)
may fall into the pre-chamber which protects the
pump, situated in its bottom part.
• Turn off the water tap after every wash cycle. This
will limit wear on the hydraulic system inside the
washing machine and help to prevent leaks.
• Unplug the washing machine when cleaning it and
during all maintenance work.
! Make sure the wash cycle has finished and unplug
the appliance.
Cleaning the washing machine
To access the pre-chamber:
The outer parts and rubber components of the
appliance can be cleaned using a soft cloth soaked
in lukewarm soapy water. Do not use solvents or
abrasives.
1. using a screwdriver,
remove the cover panel
on the lower front part of
the washing machine
(see figure);
Cleaning the detergent dispenser
drawer
Remove the dispenser
by raising it and pulling it
out (see figure).
Wash it under running
water; this operation
should be repeated
frequently.
2. unscrew the lid by
rotating it anti-clockwise
(see figure): a little water
may trickle out. This is
perfectly normal;
Caring for the door and drum of your
appliance
• Always leave the porthole door ajar in order to
prevent unpleasant odours from forming.
3. clean the inside thoroughly;
4. screw the lid back on;
5. reposition the panel, making sure the hooks are
securely in place before you push it onto the
appliance.
Checking the water inlet hose
Check the inlet hose at least once a year. If there are
any cracks, it should be replaced immediately: during
the wash cycles, water pressure is very strong and a
cracked hose could easily split open.
! Never use second-hand hoses.
12
Troubleshooting
Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”),
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make sure that the problem cannot be not solved easily using the following list.
Problem:
Possible causes / Solutions:
The washing machine does not
switch on.
• The appliance is not plugged into the socket fully, or is not making contact.
• There is no power in the house.
The wash cycle does not start.
• The washing machine door is not closed properly.
• The ON/OFF button has not been pressed.
• The START/PAUSE button has not been pressed.
• The water tap has not been opened.
• A delayed start has been set (see “Running a wash cycle”).
The washing machine does not
take in water ("H2O" will flash
on the display).
• The water inlet hose is not connected to the tap.
• The hose is bent.
• The water tap has not been opened.
• There is no water supply in the house.
• The pressure is too low.
• The START/PAUSE button has not been pressed.
The washing machine
continuously takes in and
drains water.
• The drain hose is not fitted at a height between 65 and 100 cm from
the floor (see “Installation”).
• The free end of the hose is under water (see “Installation”).
• The wall drainage system is not fitted with a breather pipe.
If the problem persists even after these checks, turn off the water tap,
switch the appliance off and contact the Assistance Service. If the
dwelling is on one of the upper floors of a building, there may be problems
relating to water drainage, causing the washing machine to fill with water
and drain continuously. Special anti-draining valves are available in shops
and help to avoid this inconvenience.
The washing machine does not
drain or spin.
• The wash cycle does not include draining: some wash cycles require the
drain phase to be started manually.
• The “Easy iron” option has been activated: To complete the wash cycle,
press the START/PAUSE button (see “Wash cycles and options”).
• The drain hose is bent (see “Installation”).
• The drainage duct is clogged.
The washing machine vibrates a
lot during the spin cycle.
• The drum was not unlocked correctly during installation (see “Installation”).
• The washing machine is not level (see “Installation”).
• The washing machine is trapped between cabinets and walls (see “Installation”).
The washing machine leaks.
• The water inlet hose is not screwed on properly (see “Installation”).
• The detergent dispenser drawer is blocked (for cleaning instructions, see “Care
and maintenance”).
• The drain hose is not fixed properly (see “Installation”).
The "option" indicator lights and the • Switch off the machine and unplug it, wait for approximately 1 minute
"start/pause" indicator light flash
and an error code appears on the
display (e.g.: F-01, F-..).
and then switch it back on again.
If the problem persists, contact the Technical Assistance Service.
There is too much foam.
• The detergent is not suitable for machine washing (it should display the
text “for washing machines” or “hand and machine wash”, or the like).
• Too much detergent was used.
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Service
Before calling for Assistance:
GB
• Check whether you can solve the problem alone (see “Troubleshooting”);
• Restart the programme to check whether the problem has been solved;
• If this is not the case, contact an authorised Technical Assistance Centre using the telephone number
provided on the guarantee certificate.
! Always request the assistance of authorised technicians.
Have the following information to hand:
• the type of problem;
• the appliance model (Mod.);
• the serial number (S/N).
This information can be found on the data plate applied to the rear of the washing machine, and can also
be found on the front of the appliance by opening the door.
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Guarantee
12 Months Parts and Labour Guarantee
GB
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown repairs for twelve
months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective because of either
workmanship or materials, we will, at our discretion, either repair or replace the appliance at no cost to you.
This guarantee is subject to the following conditions:
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The appliance has been installed and operated correctly and in accordance with our operating and
maintenance instructions.
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The appliance is used only on the electricity or gas supply printed on the rating plate.
The appliance has been used for normal domestic purposes only.
The appliance has not been altered, serviced, maintained, dismantled, or otherwise interfered with by any
person not authorised by us.
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Any repair work must be undertaken by us or our appointed agent.
Any parts removed during repair work or any appliance that is replaced become our property.
The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
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Damage resulting from transportation, improper use, neglect or interference or as a result of improper
installation.
Replacement of any consumable item or accessory . These include but are not limited to:
plugs, cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
Replacement of any removable parts made of glass or plastic.
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL OR
NON-DOMESTIC PREMISES.
5 Year Parts Guarantee
Indesit also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you registering your
appliance with us and the parts being fitted by one of our authorised engineers. There will be a charge for our engineer's
time. To activate the extra parts warranty on your appliance, simply call our registration line on 08448 24 24 24
(Republic of Ireland 01 230 0800).
Extended Guarantees
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense of repair bills for
the life of your policy. To find the ideal plan for you please call our advice line on
08448 226 226 (Republic of Ireland 01 230 0233).
Free Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you experience any technical
difficulties within the first 90 days of ownership. Simply call our Indesit Service Hotline on 08448 224 224 (Republic of
Ireland 0818 313 413) for telephone assistance, or, where necessary, to arrange for an engineer to call.
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Xerox Fabriano
After Sales Service
GB
No one is better placed to care for your Indesit appliance during the course of its working life than us - the manufacturer.
Essential Contact Information
Indesit Service
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and 1100 fully qualified
engineers on call to ensure you receive fast, reliable, local service.
UK: 08448 224 224
Republic of Ireland: 0818 313 413
Please note: Our advisors will require the following information:
Model number:
Serial number:
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that protect and hygienically clean
your appliance to keep it looking good and functioning efficiently throughout its life.
UK: 08448 225 225
Republic of Ireland: 0818 313 413
Appliance Registration
We want to give you additional benefits of Indesit ownership. To activate your free 5 year parts guarantee you must
register your appliance with us.
UK: 08448 24 24 24
Republic of Ireland: 01 230 0800
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial Estate, Dublin 17
Recycling & Disposal Information
As part of Indesit's continued commitment to helping the environment, Indesit reserves the right to use quality, recycled
components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children, remove the door, plug
and cut the mains cable off flush with the appliance. Dispose of these parts separately to ensure that the appliance can
no longer be plugged into a mains socket, and the door cannot be locked shut.
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