IOGear Switch GCE800W6 User Manual

Installation Guide  
KVM Extender with on board audio  
GCE800W6  
Part No. M0577  
 
Overview  
The GCE800 USB KVM Extender with on board audio allows access to a computer system from a remote  
console (USB keyboard, mouse, monitor, stereo speakers, and microphone). It is perfect for factory and  
construction sites, or any type of installation where the console needs to be in a conveniently accessible  
location, but you want the system equipment to reside in a safe place - away from dust, dirt, and harsh  
environmental influences. The GCE800 also is useful for control and security purposes. Store the system  
unit in a secure area at the same time that you put the console in a location that offers convenient access.  
Recognizing the increased importance of sound in the computing environment, the GCE800 improves  
on earlier models by incorporating audio capability. Now, audio (stereo microphone and stereo speakers)  
transmission can be extended to the remote system along with the KVM data.  
The GCE800 USB KVM Extender improves on previous designs by using compact Cat 5 cable - the kind  
commonly used in Ethernet networks which makes for a much neater, more convenient, more reliable data  
transfer connection. In addition, the GCE800 has a built-in USB port that complies with the USB Mass  
Storage specification and supports USB Mass Storage compliant flash drives. Setup is as easy as can be:  
simply connect the computer system and local console components to the local GCE800 module, run  
the Cat 5 cable to the Remote GCE800 module (up to 820 ft) ; and connect the console to the Remote  
Module.  
Note: You can control numerous remote systems from a single console by combining the GCE800 with a  
KVM switch.  
3
 
Table of Contents  
Overview  
3
Keyboard Emulation  
The Firmware Upgrade Utility  
Administrator Password  
Appendix  
40  
42  
49  
50  
55  
59  
60  
61  
Package Contents  
Features  
5
6
System Requirements  
Hardware Introduction  
Hardware Setup  
Installation  
7
11  
15  
17  
19  
22  
25  
Specifications  
Troubleshooting  
User Notice  
Operation  
Federal Communications Commission  
(FCC) Statement CE Statement  
LED Display  
Limited Warranty  
Contact  
63  
64  
OSD Operation  
OSD Navigation  
27  
33  
Hotkey Operation  
4
 
Package Contents  
The CE800 Audio KVM Extender package contains:  
1 CE800L KVM Extender (Local Unit)  
1 CE800R KVM Extender (Remote Unit)  
1 Custom KVM 6 ft (1.8 m) Cable  
2 Power Adapters  
1 Firmware Upgrade Cable  
1 Rack Mount Kit  
1 User Manual  
1 Quick Start Guide  
Check to make sure that all the components are present and that nothing was damaged in shipping. If  
you encounter a problem, contact your dealer.  
Read this manual thoroughly and follow the installation and operation procedures carefully to prevent  
any damage to the unit, and/or any of the devices connected to it.  
5
 
Features  
Uses Cat 5 ( or better) to connect the Local and Remote Units – up to820 ft (250 meters) apart  
Control your system from either the local or remote consoles  
Pushbutton selection can lock control to either computer  
Built-in USB ports on both units support USB mass storage devices for simple file transfer  
Configurable security requires user name and password to mount USB storage devices  
Supports VGA, SVGA, and multi-sync monitors  
The local unit supports DDC, DDC2, and DDC2B monitors  
High Resolution Video – up to 1600 x 1200 @ 60 Hz  
Built-in 8KV ESD protection and 2KV surge protection  
Manually adjustable gain control for distance compensation.  
Supports microphone and powered stereo speakers  
Supports most two button scroll wheel mice  
Up gradable firmware  
6
 
System Requirements  
Consoles ( 1 each per console )  
A VGA, SVGA, or Multi-sync monitor capable of the highest resolution you want to use  
A USB style keyboard  
A USB style mouse  
A Microphone and Stereo Speakers (optional)  
Note: If you connect a DDC type monitor to the Local unit, the monitor that connects to the Remote unit must be  
able to support the highest video resolution that the DDC monitor can provide  
Computers  
A VGA, SVGA or Multi-sync card  
A USB Host Controller and Type A USB Port  
Audio out (optional )  
KVM  
VGA / SVGA support  
A USB Host Controller and Type A USB Port  
Hot key or OSD ( On Screen Display) switching  
Audio Support (optional)  
7
 
Operating Systems  
Windows 2000 and higher  
Redhat 7.1, 7.2, 7.3, 8.0 and higher  
Mandrake 9.0 and higher  
SUSE 8.2 and higher  
FreeBSD 4.2, 4.3, 4.5 and higher  
Netware 6.0 and higher  
Cables  
For optimum signal integrity and to simplify the layout, we strongly recommend that you use the high-quality Cus-  
tom USB KVM Cable that is provided with this package.  
Cat 5 cable is the minimum required to connect the local and remote CE800 units. Cable of a lower standard may  
result in degraded video signals. For best performance, we strongly recommend at least Cat 5 cable.  
8
 
CE800L (Local Unit) Front View  
Supported operating systems are shown in the table, below:  
4
5
9
 
No.  
1
Component  
Description  
KVM Port Section  
This section is made up of a microphone jack, speaker  
jack and KVM (keyboard, video, mouse), data connector.  
The cable that links the CE800L to your local KVM  
console plugs in here. Only KVM cables designed to work with this switch can be  
used.  
Audio connections  
USB Port  
microphone and speakers connect here  
2
3
External USB Mass Storage compliant flash drives plug  
into this port..  
Operating Mode  
Selection Switch  
Pressing this switch toggles the operating mode between  
Auto and Local. See Mode Selection, page 11 for details  
4
5
Remote LED  
The Local Unit has two LEDs to indicate the operating  
status of the Local and Remote units (see LED Display,  
page 12 for details).  
Local LED  
6
10  
 
Safety Instructions  
GCE800R (Remote Unit) Front View  
Picture Compensation  
LINK  
6
3
4
11  
 
No.  
Component  
Description  
USB Peripheral Port  
External USB Mass Storage compliant flash drives plug into this port.  
1
Picture Compensation  
Switches  
These switches adjust the picture quality of the remote console. See Picture  
Compensation, page 12 for details.  
2
3
4
5
6
Picture Compensation  
LED  
Flashes to indicate that picture quality has been  
adjusted. See Picture Compensation, page 12 for details.  
Operating Mode  
Selection Switch  
Pressing this switch toggles the operating mode between Auto and Remote.  
See Mode Selection, page 11 for details.  
Remote LED  
The Remote LED indicates the operating status of the Remote unit (see  
CE800R (Remote Unit):, page 13, for details).  
Link LED  
Lights to indicate that the CE800R is connected to the CE800L  
12  
 
GCE800L / GCE800R Rear View  
2
4
5
13  
 
No. Component  
Description  
Power Jack  
The cable from the DC Power Adapter plugs into this jack.t  
1
2
Keyboard and Mouse Ports The console USB keyboards and mice plug into these ports. The ports are  
color coded and marked with an icon to identify themselves.  
Link Port  
The Cat 5 cable that connects plugs into this connector.  
3
4
Firmware Upgrade Port  
(CE800L only  
The Firmware Upgrade Cable that transfers the firmware upgrade data from  
the administrators computer to the CE800L plugs in here.  
Console Audio Jacks  
The stereo microphone and stereo speakers plug into these connectors. The  
ports are color coded and marked with an icon to identify themselves.  
5
6
Video Port  
The console monitors plug into these ports.  
14  
 
Hardware Setup  
Before You Begin  
Conventions  
This manual uses the following conventions:  
Monospaced Indicates text that you should key in.  
[ ]  
1.  
Indicates keys you should press. For example, [Enter] means to  
press the Enter key. If keys need to be chorded, they appear  
together in the same bracket with a plus sign between them:  
[Ctrl+Alt].  
Numbered lists represent procedures with sequential steps.  
Bullet lists provide information, but do not involve sequential steps.  
Indicates selecting the option (on a menu or dialog box, for example), that comes next. For  
example, Start  
Run means to open the Start menu, then  
select Run means to Start menu, and then select Run.  
Indicates critical information.  
15  
 
Safety  
1. Important safety information regarding the placement of this device is provided on page 51. Please  
review it before proceeding.  
2. Make sure that power to all the devices you will be connecting up have been turned off. You must  
unplug the power cords of any computers that have the Keyboard Power On function.  
16  
 
Installation  
Setting up the USB KVM Extender System is simply a matter of plugging in the cables. Refer to the  
diagram on the next page as you perform the following steps  
1. Plug the cables from the local console devices (mouse, keyboard, monitor, microphone and speakers)  
into their ports on the rear panel of the Local Unit (CE800L). The connectors are color coded and  
marked with an icon for identification.  
2. Connect the custom KVM cable provided to the KVM port on the CE800L’s front panel.  
3. Connect the other end of the KVM cable into the appropriate ports on the computer system (or  
Console section of the KVM switch). The connectors are color coded and marked with icons for  
identification.  
4. Connect one end of an ethernet cable to the Link port on the CE800L; then connect the other end to  
the Link port on the CE800R.  
Note: Ethernet cable is not supplied with this package. It requires a separate purchase. The cable length  
can be up to 250 m (820’).  
17  
 
5. Connect the cables from the remote console devices to their ports on the rear panel of the remote unit  
(CE800R).  
6. Connect one of the power adapters (provided) to an AC source; connect the adapters power cable to  
the Power Jack on the CE800L.  
7. Connect the other power adapter (provided)to an AC source; connect the adapters power cable to the  
Power Jack on the CE800R.  
CE-800L  
1
6
CE-800L  
CE-800R  
18  
 
Operation  
Basic Operation  
Operating Modes  
The CE800 USB KVM Extender utilizes three operating modes: Auto, Local, and Remote, as described in  
the table below:  
Description  
Mode  
Local  
Only the local console has complete access.*  
Only the remote console has complete access.*  
Remote  
Auto  
Neither console has keyboard and mouse input control. The first console to  
initiate key board or mouse command assumes control. Following this, if there  
is no input for five seconds, the CE800 reverts to Auto Mode.  
19  
 
Mode Selection  
The Operating Mode Selection Switch, located on each units front panel, controls the operating mode of  
the CE800 USB KVM Extender system.  
Pressing the switch toggles the operating mode as follows:  
Action  
Switch  
Local (CE800L) Selection  
Switch  
Only the local console has keyboard and mouse control the computer  
Remote (CE800R) Selection  
Switch  
Only the remote console has keyboard and mouse control the computer  
20  
 
When the system is in Local Mode, the Remote units selection switch is inactive. Pressing it has no  
effect – the Remote operator cannot take over control. The Remote selection switch only becomes  
active after the Local selection switch is pressed to return the system to Auto Mode.  
Likewise, if the system is in Remote Mode, the Local units selection switch is inactive – the Local  
operator cannot take over control. The Local selection switch only becomes active after the Remote  
selection switch is pressed to return the system to Auto Mode.  
Picture Compensation  
The quality of the video display can deteriorate with distance. The Picture Compensation switches  
adjust the picture quality of the remote console.  
If it becomes necessary to adjust the video signal, press the plus button (+) to increase the video  
signal gain; press the minus button (-) to decrease the video signal gain. The Picture Compensation  
LED blinks until compensation has completed, at which time it remains illuminated.  
21  
 
LED Display  
The GCE800 Local and Remote Units have front panel LEDs to indicate their operating status, as shown  
in the table below:  
GCE800L (Local Unit):  
LED  
Status  
Off  
Indication  
Local Mode is in effect. The Local console has keyboard and mouse input control.  
Flashing  
On  
Remote Mode is in effect. The Remote console has keyboard and mouse input control.  
Local  
Auto Mode is in effect. The first console to establish keyboard or mouse input takes  
control.  
Off  
Remote Mode is in effect. The Remote console has keyboard and mouse input control.  
Flashing  
Local Mode is in effect. The Local console has keyboard and mouse input control.  
Remote  
Auto Mode is in effect. The first console to establish keyboard or mouse input takes  
control.  
22  
 
GCE800R (Remote Unit):  
LED  
Status  
On  
Indication  
Remote Mode is in effect. The Remote console has input control.  
Local Mode is in effect. The Local console has input control.  
Remote  
Off  
Flashing  
Auto Mode is in effect. The first console to initiate a command  
assumes control  
On  
The CE800R is connected to the CE800L.  
The CE800R is not connected to the CE800L.  
Link  
Off  
Flashing  
A picture compensation button has been pushed (+ or –) and the CE800 is adjust-  
ing the gain.  
Compensation  
Steady  
Gain adjustment has been completed and saved.  
23  
 
USB Mass Storage  
Both the CE800L and the CE800R have a built-in USB port that complies with the USB Mass Storage  
specification and supports USB Mass Storage compliant flash drives.  
When you connect a USB Mass Storage complaint flash drive into either units USB port, it appears as a  
removable drive on the computer.  
As a security measure, if a flash drive is connected to the Remote unit, the OSD login screen appears (see  
OSD operation no the next page). The operator must log in with a valid username and password before  
continuing.  
24  
 
OSD Operation  
Overview  
The CE800 USB KVM Extender provides a convenient menu driven On Screen Display (OSD) to handle its  
configuration parameters. All procedures start from the OSD Main Screen. To access the Main Screen:  
1. Tap the OSD Hotkey (Scroll Lock) twice.  
Note: [Scroll Lock] is the default OSD hotkey. You can change the hotkey to the Ctrl key (see OSD  
HOTKEY, page 35, and see Alternate OSD Activation Keys, page 36).  
The login dialog box appears:  
25  
 
2. Key in a valid username and password, then press [Enter].  
Note: If this is the first time that the OSD is being run, or if the password function has not been set,  
simply press [Enter]. The OSD Main Screen comes up in Administrator Mode. In this mode, you have  
Administrator privileges, which provides access to the configuration parameters  
Administrator Main Screen  
After you log in to the OSD, if you are the  
administrator, a screen similar to the one  
below appears:  
Note: If you are an ordinary user,  
see User Configuration, page 32  
26  
 
OSD Navigation  
The following principles govern the way you navigate through the OSD:  
To dismiss the menu, and deactivate the OSD, Click the X at the upper right corner of the OSD Window;  
or press [Esc].  
To move up or down through the list one line at a time, Click the Up and Down Triangle symbols  
use the Up and Down Arrow Keys on your keyboard.  
or  
To select a menu item click it or move the highlight bar to it with the arrow keys, then press [Enter].  
If a submenu appears, make your choice either by double clicking it, or moving the highlight bar to it, then  
pressing [Enter]. An icon of a pointing finger indicates the currently selected choice.  
27  
 
Administrator Configuration  
The administer configuration settings are listed below:  
Setting  
Function  
This function is used to set Usernames and Passwords  
for the Administrator and Users:  
1. One Administrator and four User passwords can be set.  
2. After you select the Administrator field or one of the User fields, a screen that allows  
you to key in your username and password appears. The username and password  
may be up to 12 characters long, and can consist of any combination of letters and  
numbers.  
SET USERNAME AND  
PASSWORD  
3. For each individual, key in the Username and Password, then press [Enter]. To  
modify or delete a previous Username and/or Password, use the backspace key to  
erase individual letters or numbers.  
Selects which Hotkey activates the OSD function:  
OSD HOTKEY  
[Scroll Lock] [Scroll Lock] or [Ctrl] [Ctrl].  
28  
 
Function  
Setting  
Enables / Disables the Hotkey Command function. If the hotkey combinations conflict with  
programs running on the computers, you may want to disable hotkey operation by turning  
Hotkey Command Mode Off. The default is On  
HOTKEY COM-  
MAND MODE  
Selects which combination activates Hotkey Setting  
Mode (HSM): [Num Lock] + [–] or [Ctrl] + [F12]  
The default is [Num Lock] + [–]  
HOTKEY  
If this setting is On, users have to provide a Username  
USER  
and Password when they plug a flash drive into the USB port of the Remote unit. The  
default is On.  
AUTHENTICATION  
29  
 
Function  
Setting  
Selecting Y (Yes) undoes all changes and returns the CE800s setup to the original factory  
default settings.1  
RESTORE DE-  
FAULT VALUES  
This function specifies the operating platform of the computer attached to the CE800L.  
Choices are Win, Mac, Sun, and SPC*. The default is Win  
SET OPERATING  
SYSTEM  
Selects the keyboard layout used by the computer connected to the CE800. Choices are  
Auto, English,French, German, and Japanese.  
SET KEYBOARD  
LANGUAGE  
Auto automatically detects the keyboard layout set for the computer and sets the CE800  
accordingly. The default is Auto.  
1You must be logged on as Administrator to restore factory defaults. To reset a forgotten Administrator password  
see page 50  
* SPC stands for Special Case. For certain operating systems (such as FSBD),  
you may need to choose this option if you run into startup problems.  
30  
 
User Configuration  
The CE800 USB KVM Extender supports up to four user accounts in addition to the administrator. When users  
invoke the OSD, they get an OSD Main screen allows them to modify some of the configuration settings made by  
the administrator.  
The User OSD Main Screen looks similar to the one, below:  
31  
 
The configuration settings that users are allowed to make are explained in the table below:  
Function  
Setting  
Users can use this function to change the password that was assigned to them by the  
administrator.  
CHANGE  
PASSWORD  
These settings are the same as the ones  
HOTKEY  
COMMAND MODE  
described under Administrator Configuration, page 29.  
HOTKEY  
SET OPERATING  
SYSTEM  
32  
 
Hotkey Operation  
In addition to the OSD, the administrator and users can also use hotkey combinations to configure a  
number of the CE800 USB KVM Extenders working environment parameters.  
Invoking Hotkey Mode  
All Hotkey operations begin by invoking Hotkey Mode (HKM). To invoke  
Hotkey Mode, do the following:  
1. Hold down the Num Lock key  
2. Press and release the minus key  
3. Release the Num Lock key  
[Num Lock] + [-]  
Note: There is an alternative key combination to invoke HKM (see Alternate  
Hotkey Invocation Keys, page 35).  
33  
 
When Hotkey Mode is active:  
The Caps Lock, and Scroll Lock LEDs flash in succession to indicate so. They stop flashing and  
revert to normal status when you exit HKM.  
A Command Line appears on the monitor screen. The command line prompt is the word Hotkey:  
in yellow text on a blue background. Hotkey information that you key in displays on the command  
line.  
Ordinary keyboard and mouse functions are suspended – only Hotkey compliant keystrokes and  
mouse clicks (described in the sections that follow), can be input.  
At the conclusion of some hotkey operations, you automatically exit hotkey mode. With some  
operations, you must exit manually. To exit HKM manually, press [Esc] or [Spacebar].  
Alternate Hotkey Invocation Keys  
An alternate set of hotkey invocation keys is provided in case the default set conflicts with programs  
running on the computers.  
34  
 
To switch to the alternate hotkey invocation set, do the following:  
1. Invoke HKM (see page 19)  
2. Press and release the H key  
The hotkey invocation keys become the Ctrl key (instead of Num Lock) and the F12 key (instead of  
Minus).  
Note: This procedure is a toggle between the two methods. To revert back to the original [Num Lock]  
[Minus] method, invoke HKM, then press and release the H key again.  
Alternate OSD Activation Keys  
The OSD activation method can be changed from tapping the Scroll Lock key twice to tapping the Ctrl  
key twice ([Ctrl] [Ctrl]). To change the OSD  
activation method, do the following:  
1. Invoke HKM (see page 19)  
2. Press and release the T key  
35  
 
Note:  
1. This procedure is a toggle between the two methods. To revert back to the original [Scroll Lock] [Scroll  
Lock] method, invoke HKM, then press and release the T key again.  
2. For Mac systems we recommend using [Ctrl] [Ctrl] as the OSD activation keys since Scroll Lock is  
used to emulate F14 in PC to Mac keyboard emulation (see Keyboard Emulation, page 23).  
Enable / Disable Hotkeys  
In case a conflict occurs with programs running on the computer, you may wish to disable the hotkey  
function. To disable the hotkey function do the following:  
1. Invoke HKM (see page 19)  
2. Press and release the X key  
Note: This procedure is a toggle between enabling / disabling the hotkey function. To revert back to the  
original enabled status, invoke HKM, then press and release the X key again.  
36  
 
Keyboard Operating Platform  
The CE800s default configuration is for a PC Compatible keyboard operating platform. If you have a Mac  
or a Sun on your installation, you can change the keyboard operating platform as follows:  
3. Invoke HKM (see page 19)  
4. Press and release the appropriate Function key (see table).  
Operation  
Key  
[F1]  
Sets the PC Compatible keyboard operating platform for the port  
that currently has the KVM focus  
Sets the Mac keyboard operating platform for the port that currently  
has the KVM focus.  
[F2]  
[F3]  
Sets the Sun keyboard operating platform for the port that currently  
has the KVM focus.  
37  
 
Note:  
1. The brackets indicate the keys you should press. Simply press the indicated keys - do not type the  
brackets.  
2. After completing a setting, you automatically exit HKM.  
USB Reset  
Sometimes the USB keyboard and mouse connection to the CE800 needs to be reset. Instead of  
unplugging and re-plugging them, a hotkey combination can perform the reset, as follows:  
1. Invoke HKM (see page 19)  
2. Press and release the F5 function key.  
38  
 
Hotkey Summary Table  
[H]  
Toggles between the default ([Num Lock] [–]) and alternate ([Ctrl] [F12]) Hotkey  
invocation keys.  
[T]  
Toggles between the default ([Scroll Lock] [Scroll Lock]) and alternate ([Ctrl] [Ctrl])  
OSD invocation keys.  
[X]  
Toggles between Enabling / Disabling the hotkey function.  
[Num Lock] + [–]  
or  
[F1]  
[F2]  
[F3]  
[F5]  
Sets the PC Compatible keyboard operating platform for the port that currently has  
the KVM focus.  
[Ctrl] + [F12]  
Sets the Mac Compatible keyboard operating platform for the port that currently has  
the KVM focus.  
Sets the Sun keyboard operating platform for the port that currently has the KVM  
focus.  
Resets the USB keyboard and mouse.  
39  
 
Keyboard Emulation  
Mac Keyboard  
The PC compatible (101/104 key) keyboard can  
emulate the functions of the Mac keyboard. The  
emulation mappings are listed in the table to the  
right  
Note:  
When using key combinations, press and  
release the first key (Ctrl), then press and  
release the activation key.  
40  
 
Sun Keyboard  
The PC compatible (101/104 key) keyboard  
can emulate the functions of the Sun  
keyboard when the Control key [Ctrl] is  
used in conjunction with other keys. The  
corresponding functions are shown in the  
table below.  
Note:  
When using key combinations, press and  
release the first key (Ctrl), then press and  
release the activation key  
41  
 
The Firmware Upgrade Utility  
The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process  
for upgrading the Extenders rmware. The Utility comes as part of a Firmware Upgrade Package. New  
firmware upgrade packages will be posted on our web site as they become available. Check the web site  
To prepare for the firmware upgrade, do the following:  
1. Unplug the power adapters from both units, and disconnect the KVM cable (to the local computer)  
from the CE800L’s front panel.  
2. Go to our Internet support site and choose the model name that relates to your device (CE800) to get  
a list of available Firmware Upgrade Packages.  
42  
 
3. Choose the Firmware Upgrade Package you want to install (usually the most recent), and download it  
to your computer.  
4. Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer to  
the CE800L’s Firmware Upgrade Port  
43  
 
5. Make sure both units are connected by the Cat 5 cable, then plug in the Remote units power  
adapter.  
6. Press and hold the Local units Selection button, then plug in the Local units power adapter.  
7. Wait until both green front panel LEDs on the Local unit are flashing on and off, then release the  
Selection button.  
8. Make sure the orange LED on the front panel of the Remote unit is on (indicating that Firmware  
Upgrade Mode is in effect.  
Note:  
If the LED is not on, or it is blinking, the unit is not ready to be upgraded. You must repeat steps 6  
and 7.  
Starting the Upgrade  
To upgrade your firmware:  
1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by  
opening a command line and entering the full path to it.  
44  
 
The Firmware Upgrade Utility Welcome screen  
appears:  
Note: The screens shown in this section are for  
reference only. The wording and layout of the  
actual screens put up by the Firmware Upgrade  
Utility may vary slightly from these examples.  
2. Read and Agree to the License Agreement  
(enable the I Agree radio button).  
45  
 
3. Click Next to continue. The Firmware Up  
grade Utility main screen appears:  
The Utility inspects your installation. All the  
devices capable of being upgraded by the  
package are listed in the Device List panel.  
4. As you select a device in the list, its descrip  
tion appears in the Device Description  
panel.  
46  
 
5. After you have made your device  
selection(s),Click Next to perform the  
upgrade.  
If you enabled Check Firmware Version, the  
Utility compares the devices rmware level  
with that of the upgrade files. If it finds that the  
devices version is higher than the upgrade  
version, it brings up a dialog box informing you  
of the situation and gives you the option to  
Continue or Cancel.  
47  
 
Upgrade Succeeded  
After the upgrade has completed, a screen  
appears to inform you that the procedure was  
successful:  
Click Finish to close the Firmware Upgrade  
Utility.  
After successfully upgrading the firmware, the  
switches automatically exit Firmware Upgrade  
Mode.  
Upgrade Failed  
If the Upgrade Succeeded screen does not  
appear, then the upgrade failed to complete  
successfully. You should repeat the upgrade  
procedure from the beginning.  
48  
 
Administrator Password  
If you are unable to perform an administrator login can clear the login information from the local unit with  
the following procedure:  
1. Power off the unit by disconnecting the power cord and the CAT5 cable  
2. Remove the cover.  
3. Using a jumper cap, short the jumper labeled J7 on the mainboard  
4. Reconnect the power cord wait 3 secs.  
5. Power off the unit again  
6. Remove the jumper cap from the jumper  
7. Replace the cover on the device.  
8. Reconnect power and the unit will be reset to Factory defaults including all passwords  
49  
 
Appendix  
General Safety  
Read all of these instructions. Save them for future reference.  
Follow all warnings and instructions marked on the device.  
Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious  
damage may result.  
Do not use the device near water.  
Do not place the device near, or over, radiators or heat registers.  
The device should never be placed in a built in enclosure unless adequate ventilation has been pro  
vided.  
Never spill liquid of any kind on the device.  
Unplug the device from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a  
damp cloth for cleaning.  
The device should be operated from the type of power source indicated on the marking label. If you are  
not sure of the type of power available, consult your dealer or local power company  
50  
 
Do not allow anything to rest on the power cord or cables.  
Route the power cord and cables so that they cannot be stepped on or tripped over.  
If an extension cord is used with this device make sure that the total of the ampere ratings of all prod  
ucts used on this cord does not exceed the extension cord ampere rating.  
Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.  
To help protect your system from sudden, transient increases and decreases in electrical power, use a  
surge suppressor, line conditioner, or un-interruptible power supply  
When connecting or disconnecting power to hot-pluggable power supplies, observe the following  
guidelines:  
Install the power supply before connecting the power cable to the power supply.  
Unplug the power cable before removing the power supply. If the system has multiple sources of  
power, disconnect power from the system by unplugging all power cables from the power supplies.  
Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage  
points or short out parts resulting in a risk of fire or electrical shock.  
Do not attempt to service the device yourself. Refer all servicing to qualified service personnel.  
51  
 
If the following conditions occur, unplug the device from the wall outlet and bring it to qualified service  
personnel for repair.  
The power cord or plug has become damaged or frayed.  
Liquid has been spilled into the device.  
The device has been exposed to rain or water.  
The device has been dropped, or the cabinet has been damaged.  
The device exhibits a distinct change in performance, indicating a need for service.  
The device does not operate normally when the operating instructions are followed.  
Only adjust those controls that are covered in the operating instructions.  
Improper adjustment of other controls may result in damage that will require extensive work by a qualified  
technician to repair  
52  
 
Rack Mounting  
Before working on the rack, make sure that the stabilizers are secured to the rack, extend to the floor,  
and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or  
front stabilizers for joined multiple racks  
Always load the rack from the bottom up, and load the heaviest items first.  
Make sure that the rack is level and stable before extending a device.  
Do not overload the AC supply branch circuit that provides power to the rack. The total rack load  
should not exceed 80 percent of the branch circuit rating.  
Ensure that proper airflow is provided to devices in the rack.  
Do not step on or stand on any device when servicing other devices in a rack  
1. Using the screws provided with the Rack Mount Kit, screw the mounting bracket into the top or bot  
tom of the unit as shown in the diagram below.  
2. Screw the bracket into any convenient location on the rack.  
Note: These screws are not provided. We recommend that you use M5 x 12 Phillips Type I, recessed type  
screws.  
53  
 
Phillips hex head  
M3 X 8  
54  
 
Specifications  
CE800L  
CE800R  
Function  
Computer Con  
nections  
1
N/A  
Console  
KB  
1 x USB Type A Female (White)  
1 x HDB - 15 Female (Blue)  
1 x USB Type A Female (White)  
1x Mini Stereo Jack (Green)  
1x Mini Stereo Jack (Pink)  
Video  
Mouse  
Speaker  
Microphone  
Connectors  
KVM Port  
Keyboard  
Video  
1 x SPHD-15 Female (Yellow)  
N/A  
Mouse  
1x Mini Stereo Jack (Green)  
1x Mini Stereo Jack (Pink)  
Speaker  
Microphone  
N/A  
N/A  
55  
 
CE800L  
CE800R  
Function  
Computer Connections  
F/W Upgrade  
1x 4-conductor 3.5 mm jack  
Power  
1 x DC Jack (Black)  
1 x RJ-45 (Black)  
1 x Pushbutton  
N/A  
Unit to Unit (Link)  
Access Select  
Picture Compensation  
Local  
Switches  
LEDs  
2 x Pushbutton  
N/A  
1 (Green)  
Remote  
1 (Green)  
1 (Green)  
1 (Green)  
1 (Orange)  
Link  
N/A  
Compensation  
N/A  
Power Compensation  
VIdeo  
DC 5,0V; 6,0 W  
1600 X 1200 @ 60hz, 150 m  
1024 X 768 @ 60hz, 250 m  
56  
 
CE800L  
CE800R  
Function  
Environment  
Operating Temp.  
0-50o C  
Storage Temp.  
Humidity  
-20-50o  
0-80% RH  
Physical  
Housing  
Metal  
Properties  
Weight  
.50 kg  
49 kg  
Dimension (L x W x H)  
20.00 x 8.00 x 2.50 cm  
57  
 
Twisted Pair pin assignments  
Twisted Pair wiring diagram  
PAIR 3  
Pin  
1
Assignment  
/V OUT B  
V OUT B  
/V OUT G  
V OUT R  
V OUT R  
V OUT G  
/DO  
2
PAIR 2  
PAIR 1  
PAIR 4  
3
4
5
6
1
2
3
4
5
6
7
8
7
W-O  
O
W-G BI W-BI  
G
W-Br Br  
8
DO  
JACK POSITIONS  
T568B  
AT&T 258A  
58  
 
Troubleshooting  
Problem  
Action  
Make sure that all cables are securely plugged into their sockets.  
No video  
Poor video quality  
The video quality can be improved by reducing the refresh rate.  
59  
 
User Notice  
All information, documentation, and specifications contained in this manual are subject to change without prior  
notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed  
or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or  
fitness for any particular purpose. Any of the manufacturers software described in this manual is sold or licensed  
`as is’.  
Should the programs prove defective following their purchase, the buyer (and not the manufacturer, its distributor,  
or its dealer), assumes the entire cost of all necessary servicing, repair and any incidental or consequential  
damages resulting from any defect in the software.  
The manufacturer of this system is not responsible for any radio and/or TV interference caused by unauthorized  
modifications to this device. It is the  
responsibility of the user to correct such interference.  
The manufacturer is not responsible for any damage incurred in the operation of this system if the correct  
operational voltage setting was not selected prior to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS  
CORRECT BEFORE USE.  
60  
 
Federal Communications Commission (FCC) Statement  
15.21  
You are cautioned that changes or modifications not expressly approved by the part responsible for  
compliance could void the users authority to operate the equipment.  
15.105(b)  
his equipment has been tested and found to comply with the limits for a Class B digital device, pursuant  
to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may cause harmful interference  
to radio communications. However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or television reception, which can  
be determined by turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
-
-
-
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is con  
nected.  
-
Consult the dealer or an experienced radio/TV technician for help.  
61  
 
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE  
FOLLOWING TWO CONDITIONS:  
1. this device may not cause interference and  
2. this device must accept any interference, including interference that may cause undesired operation  
of the device.  
FCC RF Radiation Exposure Statement:  
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.  
End users must follow the specific c operating instructions for satisfying RF exposure compliance. This  
transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.  
CE Statement  
This device has been tested and found to comply with the requirements set up in the council directive on  
the approximation of the law of member states relating to EMC Directive 89/336/EEC, Low Voltage  
Directive 73/23/EEC and R&TTE Directive 99/5/EC.  
62  
 
Limited Warranty  
IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDEN-  
TAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS  
DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT.  
The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to  
the contents or use of this documentation, and especially disclaims its quality, performance, merchantability,  
or fitness for any particular purpose.  
The direct vendor also reserves the right to revise or update the device or documentation without obliga-  
tion to notify any individual or entity of such revisions, or updates. For further inquiries please contact your  
direct vendor.  
63  
 
Contact  
IOGEAR, INC.  
23 Hubble  
Irvine, CA 92618  
P 949.453.8782  
F 949.453.8785  
© 2007 IOGEAR. All Rights reserved. Part No. M0510  
IOGEAR, the IOGEAR logo, are trademarks or registered trademarks of IOGEAR, Inc. Microsoft and Windows are registered trademarks of  
Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of their respective holders. IOGEAR makes  
no warranty of any kind with regards to the information presented in this document. All information furnished here is for informational purposes  
only and is subject to change without notice. IOGEAR, Inc. assumes no responsibility for any inaccuracies or errors that may appear in this  
document.  
64  
 
 
About Us  
FUN  
IOGEAR offers connectivity solutions that are innovative, fun, and stylish,  
helping people enjoy daily life using our high technology products.  
GREEN  
IOGEAR is an environmentally conscious company that emphasizes the  
importance of conserving natural resources. The use of our technology  
solutions helps reduce electronic waste.  
HEALTH  
IOGEAR supports healthy and fit lifestyles. By integrating products with the  
latest scientific developments, IOGEARs solutions enhance the life of end-  
users.  
© 2007 IOGEAR, INC.  
 

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